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The differences between patient relations coordinators and coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations coordinator, becoming a coordinator takes usually requires 6-12 months. Additionally, a patient relations coordinator has an average salary of $45,689, which is higher than the $41,599 average annual salary of a coordinator.
The top three skills for a patient relations coordinator include patients, customer service and patient flow. The most important skills for a coordinator are customer service, patients, and excellent organizational.
| Patient Relations Coordinator | Coordinator | |
| Yearly salary | $45,689 | $41,599 |
| Hourly rate | $21.97 | $20.00 |
| Growth rate | -4% | 12% |
| Number of jobs | 103,373 | 151,508 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Average age | 40 | 43 |
| Years of experience | 4 | 12 |
Patient Relations Coordinators are responsible for liaising for patients and family members with medical staff regarding patient progress and health facility procedures. Their duties include greeting patients and visitors, checking patient charts, inspecting cause of delay, conducting professional medical referrals, and managing family and patients' roundings log. They also provide hospital directions, handle phone calls, and maintain visitor control. Patient relations coordinators work to resolve any patient and family complaints and ensure all work activities adhere to media information policies and hospital confidentiality.
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Patient relations coordinators and coordinators have different pay scales, as shown below.
| Patient Relations Coordinator | Coordinator | |
| Average salary | $45,689 | $41,599 |
| Salary range | Between $36,000 And $56,000 | Between $27,000 And $61,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a patient relations coordinator and a coordinator in terms of educational background:
| Patient Relations Coordinator | Coordinator | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between patient relations coordinators' and coordinators' demographics:
| Patient Relations Coordinator | Coordinator | |
| Average age | 40 | 43 |
| Gender ratio | Male, 11.7% Female, 88.3% | Male, 36.3% Female, 63.7% |
| Race ratio | Black or African American, 13.0% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 52.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 6.4% White, 53.9% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 7% | 11% |