Post job

Pc deployment technician vs technical support technician

The differences between pc deployment technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc deployment technician and a technical support technician. Additionally, a pc deployment technician has an average salary of $46,198, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for a pc deployment technician include desktop support, windows xp and asset management. The most important skills for a technical support technician are customer service, technical support, and patients.

Pc deployment technician vs technical support technician overview

PC Deployment TechnicianTechnical Support Technician
Yearly salary$46,198$40,210
Hourly rate$22.21$19.33
Growth rate10%10%
Number of jobs68,614165,677
Job satisfaction--
Most common degreeAssociate Degree, 50%Bachelor's Degree, 40%
Average age4242
Years of experience22

Pc deployment technician vs technical support technician salary

Pc deployment technicians and technical support technicians have different pay scales, as shown below.

PC Deployment TechnicianTechnical Support Technician
Average salary$46,198$40,210
Salary rangeBetween $34,000 And $62,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between pc deployment technician and technical support technician education

There are a few differences between a pc deployment technician and a technical support technician in terms of educational background:

PC Deployment TechnicianTechnical Support Technician
Most common degreeAssociate Degree, 50%Bachelor's Degree, 40%
Most common majorComputer Information SystemsBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Pc deployment technician vs technical support technician demographics

Here are the differences between pc deployment technicians' and technical support technicians' demographics:

PC Deployment TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 91.9% Female, 8.1%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.9% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc deployment technician and technical support technician duties and responsibilities

Pc deployment technician example responsibilities.

  • Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
  • Used SCCM to perform the imaging process and distribution of applications to workstations.
  • Have a good understanding of TCP/IP.
  • Verify PCs are returned with appropriate components.
  • Repair PCs, programme databases and maintain those databases.
  • Perform software upgrades, patch management, and remote assistance through Microsoft SCCM.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Pc deployment technician vs technical support technician skills

Common pc deployment technician skills
  • Desktop Support, 12%
  • Windows XP, 8%
  • Asset Management, 8%
  • Remedy, 7%
  • New PC, 6%
  • Troubleshoot, 4%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

Browse computer and mathematical jobs