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Practice director vs client services director

The differences between practice directors and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a practice director and a client services director. Additionally, a practice director has an average salary of $137,385, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a practice director include strategic direction, project management and cloud. The most important skills for a client services director are client service, customer service, and business development.

Practice director vs client services director overview

Practice DirectorClient Services Director
Yearly salary$137,385$117,337
Hourly rate$66.05$56.41
Growth rate16%5%
Number of jobs39,207103,218
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 74%
Average age4746
Years of experience88

What does a practice director do?

A Practice Director articulates value propositions to prospects, market stakeholders, partners, and clients. These professionals present sales proposals, financial models, and business development materials for complicated projects. Besides exhibiting effective teamwork and leadership and maintaining engagement contract business terms, practice directors also oversee several off-shore and on-shore projects and guide the sales team. These professionals supervise project finances, support contract creation, and draft proposals and work statements. Moreover, Practice Directors develop a sales pipeline to attain yearly sales targets.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Practice director vs client services director salary

Practice directors and client services directors have different pay scales, as shown below.

Practice DirectorClient Services Director
Average salary$137,385$117,337
Salary rangeBetween $95,000 And $198,000Between $84,000 And $162,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyNew Jersey
Best paying companyAstraZenecaFirst Republic Bank
Best paying industryProfessionalTechnology

Differences between practice director and client services director education

There are a few differences between a practice director and a client services director in terms of educational background:

Practice DirectorClient Services Director
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Southern California

Practice director vs client services director demographics

Here are the differences between practice directors' and client services directors' demographics:

Practice DirectorClient Services Director
Average age4746
Gender ratioMale, 72.2% Female, 27.8%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between practice director and client services director duties and responsibilities

Practice director example responsibilities.

  • Lead sales and proposal team responsible for 5 million in CRM sales ,
  • Manage budget & costing relate to the access governance projects for both on-premise and cloud implementation.
  • Lead and mentore a small team in creating a cloud provisioning identity governance asset that accelerates deployment time and reduces cost.
  • Manage and improve RFP proposal responses by leading the proposal development team for implementation, upgrades and application management proposals.
  • Meet with dentist and discuss patients complaints ,
  • Determine the business requirements and configure the CRM system.
  • Show more

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Practice director vs client services director skills

Common practice director skills
  • Strategic Direction, 12%
  • Project Management, 10%
  • Cloud, 9%
  • Healthcare, 7%
  • CRM, 7%
  • Customer Service, 7%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

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