Process associate vs claims administrator

The differences between process associates and claims administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a process associate, becoming a claims administrator takes usually requires 2-4 years. Additionally, a process associate has an average salary of $37,954, which is higher than the $36,432 average annual salary of a claims administrator.

The top three skills for a process associate include patients, customer service and extraction. The most important skills for a claims administrator are data entry, customer service, and process claims.

Process associate vs claims administrator overview

	Process Associate	Claims Administrator
Yearly salary	$37,954	$36,432
Hourly rate	$18.25	$17.52
Growth rate	-5%	-3%
Number of jobs	27,408	59,006
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Average age	51	44
Years of experience	6	4

What does a process associate do?

Process Associates are responsible for maintaining, monitoring, and improving the production processes for manufacturing organizations. They are responsible for inspecting existing processes to guide system upgrades, servicing production equipment, maintaining supplies and inventory, and adhering to safety and quality regulations for production processes. Process associates also write production process reports and help to troubleshoot issues pertinent to processes. They must be detailed oriented and possess technical knowledge of mechanical processes. A goof process associate will maintain the smooth running to achieve cost reduction and production rate improvement.

What does a claims administrator do?

Claims administrators are professionals who are responsible for performing administrative duties related to insurance claims. These administrators must collaborate with insurance companies so that they can analyze claims and determine the extent of the company's liability. They must review billing and process claims correctly by identifying provider information and other documentation to ensure a prompt payout. Claims administrators must also maintain and manage the compensation files of all workers in order to conduct preliminary investigations on work-related injuries for worker's compensation claims.

Process associate vs claims administrator salary

Process associates and claims administrators have different pay scales, as shown below.

	Process Associate	Claims Administrator
Average salary	$37,954	$36,432
Salary range	Between $22,000 And $63,000	Between $29,000 And $44,000
Highest paying City	South San Francisco, CA	Reno, NV
Highest paying state	California	Connecticut
Best paying company	McKinsey & Company Inc	ABB
Best paying industry	-	Hospitality

Differences between process associate and claims administrator education

There are a few differences between a process associate and a claims administrator in terms of educational background:

	Process Associate	Claims Administrator
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Process associate vs claims administrator demographics

Here are the differences between process associates' and claims administrators' demographics:

	Process Associate	Claims Administrator
Average age	51	44
Gender ratio	Male, 43.3% Female, 56.7%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.7% Asian, 6.6% White, 67.2% American Indian and Alaska Native, 0.6%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	11%

Differences between process associate and claims administrator duties and responsibilities

Process associate example responsibilities.

Manage large scale MVS/ESA, VM & UNIX computer systems.
Manage all aspects of the shipping dock, including TDR, truck arrival/departure scheduling, and associate dock assignments.
Manage and operate departmental HPLC equipment.
Manage distillation process to determine product specification compliance, and prepare unit for shutdown or turnaround process.
Design layouts on the front-end using JavaScript, HTML, and CSS.
Manufacture sterile commercial human blood therapeutics in an ISO 5 clean room within BSC per FDA requirements.

Claims administrator example responsibilities.

Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
Implement HIPAA regulations to protect patient privacy.
Adjudicate medical, commercial and Medicaid, claims.
Code medical records by following current ICD-9/ICD-10, CPT, and HCPCS standards.
Work with doctors, TPA, adjusters, attorneys, to maintain claim cost effectively.
Process various compensation benefits applications for veterans in compliance with organizational laws, federal laws, rules and regulations.

Process associate vs claims administrator skills

Common process associate skills

Patients, 17%
Customer Service, 9%
Extraction, 8%
Business Process, 8%
Data Entry, 8%
HR, 7%

Common claims administrator skills

Data Entry, 12%
Customer Service, 9%
Process Claims, 8%
Phone Calls, 7%
HR, 5%
Insurance Claims, 5%

Process Associate vs. similar jobs

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Office and Administrative Industry
Process Associate
Process Associate vs Claims Administrator

Updated January 8, 2025

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