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The differences between production support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $80,689 average annual salary of a production support specialist.
The top three skills for a production support specialist include troubleshoot, java and escalate. The most important skills for a technical specialist are customer service, technical support, and patients.
| Production Support Specialist | Technical Specialist | |
| Yearly salary | $80,689 | $88,773 |
| Hourly rate | $38.79 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,790 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the manufacturing industry, a production support specialist is in charge of providing technical production support to employees and enterprise clients. It is their duty to coordinate with customer support groups, establish guidelines and budgets, gather and analyze data, perform extensive research and analysis to find and implement solutions against issues, and handle customer requests promptly and efficiently. Moreover, a production support specialist must maintain an active communication line with staff, all while enforcing the company's policies and regulations.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Production support specialists and technical specialists have different pay scales, as shown below.
| Production Support Specialist | Technical Specialist | |
| Average salary | $80,689 | $88,773 |
| Salary range | Between $52,000 And $122,000 | Between $62,000 And $126,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New Jersey | Delaware |
| Best paying company | HSBC Bank | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a production support specialist and a technical specialist in terms of educational background:
| Production Support Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support specialists' and technical specialists' demographics:
| Production Support Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.6% Female, 35.4% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.2% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |