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Production support technician vs lead technician

The differences between production support technicians and lead technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a lead technician. Additionally, a lead technician has an average salary of $90,615, which is higher than the $57,726 average annual salary of a production support technician.

The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a lead technician are java, architecture, and digital transformation.

Production support technician vs lead technician overview

Production Support TechnicianLead Technician
Yearly salary$57,726$90,615
Hourly rate$27.75$43.56
Growth rate10%10%
Number of jobs162,450250,590
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does a production support technician do?

Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.

What does a lead technician do?

Lead technicians are technicians who oversee the technical needs of a specific project or department. They are usually tenured employees, and their familiarity with the company's technical and technological processes, software, and hardware would be a great advantage in succeeding in their role. Lead technicians are responsible for installing, updating, and maintaining various software and hardware components in the office. They often manage a group of technicians, and they ensure that the group they manage is properly trained and well-versed on the processes of the company. Lead technicians are expected to have strong analytical skills and decision-making skills.

Production support technician vs lead technician salary

Production support technicians and lead technicians have different pay scales, as shown below.

Production Support TechnicianLead Technician
Average salary$57,726$90,615
Salary rangeBetween $33,000 And $98,000Between $67,000 And $121,000
Highest paying CityJersey City, NJSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyJefferiesMeta
Best paying industryManufacturingRetail

Differences between production support technician and lead technician education

There are a few differences between a production support technician and a lead technician in terms of educational background:

Production Support TechnicianLead Technician
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Production support technician vs lead technician demographics

Here are the differences between production support technicians' and lead technicians' demographics:

Production Support TechnicianLead Technician
Average age4242
Gender ratioMale, 79.2% Female, 20.8%Male, 83.4% Female, 16.6%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support technician and lead technician duties and responsibilities

Production support technician example responsibilities.

  • Used SQL to troubleshoot database problems and report the problems to the appropriate development team.
  • Convert company intranet site from .asp to SharePoint.
  • Audit for compliance and control of procedures/records per ISO safety standards.
  • Perform installations, modifications, repairs PC peripheral devices & Verari products.
  • Prepare test environment and test data for various testing purposes using DB2 utilities.
  • Perform yearly VPP audit evaluations and write the facility's OSHA VPP annual report.
  • Show more

Lead technician example responsibilities.

  • Manage and support the Cisco base corporate remote access VPN solution.
  • Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
  • Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
  • Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
  • Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
  • Configure and manage JGroup multicasting communication for apache tomcat web servers.
  • Show more

Production support technician vs lead technician skills

Common production support technician skills
  • Troubleshoot, 12%
  • POS, 7%
  • SQL, 6%
  • Technical Support, 6%
  • Windows, 6%
  • PC, 5%
Common lead technician skills
  • Java, 10%
  • Architecture, 7%
  • Digital Transformation, 6%
  • Customer Service, 6%
  • Database, 4%
  • HTML, 3%

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