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The differences between project management supports and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a project management support, becoming a service delivery manager takes usually requires 6-8 years. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $48,423 average annual salary of a project management support.
The top three skills for a project management support include management support, project management and logistics. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Project Management Support | Service Delivery Manager | |
| Yearly salary | $48,423 | $102,213 |
| Hourly rate | $23.28 | $49.14 |
| Growth rate | 11% | 16% |
| Number of jobs | 135,641 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 67% |
| Average age | 44 | 47 |
| Years of experience | 4 | 8 |
Product Managers Support can expect a payout of $116K per year with an educational background that includes a bachelor's degree in management, business, or related fields, professional certification, and extensive related experience in the area of expertise. This career choice requires reporting, project information control, quality control, and product support skills to support the project manager and team in coordinating, planning, and controlling respective projects.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Project management supports and service delivery managers have different pay scales, as shown below.
| Project Management Support | Service Delivery Manager | |
| Average salary | $48,423 | $102,213 |
| Salary range | Between $27,000 And $84,000 | Between $74,000 And $140,000 |
| Highest paying City | - | Stamford, CT |
| Highest paying state | - | Connecticut |
| Best paying company | - | McKinsey & Company Inc |
| Best paying industry | - | Finance |
There are a few differences between a project management support and a service delivery manager in terms of educational background:
| Project Management Support | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Carnegie Mellon University |
Here are the differences between project management supports' and service delivery managers' demographics:
| Project Management Support | Service Delivery Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 8.6% Unknown, 4.5% Hispanic or Latino, 9.3% Asian, 11.3% White, 66.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 12% | 11% |