Public service representative vs service representative

The differences between public service representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a service representative. Additionally, a service representative has an average salary of $33,692, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a service representative are customer service, client service, and patients.

Public service representative vs service representative overview

	Public Service Representative	Service Representative
Yearly salary	$31,799	$33,692
Hourly rate	$15.29	$16.20
Growth rate	-4%	-4%
Number of jobs	118,897	210,671
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 51%
Average age	40	40
Years of experience	12	12

Public service representative vs service representative salary

Public service representatives and service representatives have different pay scales, as shown below.

	Public Service Representative	Service Representative
Average salary	$31,799	$33,692
Salary range	Between $25,000 And $39,000	Between $24,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Northern Trust
Best paying industry	-	Government

Differences between public service representative and service representative education

There are a few differences between a public service representative and a service representative in terms of educational background:

	Public Service Representative	Service Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Public service representative vs service representative demographics

Here are the differences between public service representatives' and service representatives' demographics:

	Public Service Representative	Service Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and service representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Service representative example responsibilities.

Utilize QuickBooks to manage patient's payment for hearing aids and various equipment.
Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Involve great interpersonal skills and upselling.
Provide excellent customer service via ZenDesk e-mail platform.
Counsele individuals who are applying for or receiving TANF.

Public service representative vs service representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common service representative skills

Customer Service, 9%
Client Service, 8%
Patients, 7%
PET, 5%
Front Desk, 5%
Veterans, 5%

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Office and Administrative Industry
Public Service Representative
Public Service Representative vs Service Representative

Updated January 8, 2025

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