Quoter vs customer relations specialist

The differences between quoters and customer relations specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a quoter, becoming a customer relations specialist takes usually requires 6-12 months. Additionally, a quoter has an average salary of $51,649, which is higher than the $37,827 average annual salary of a customer relations specialist.

The top three skills for a quoter include CSA, customer service and . The most important skills for a customer relations specialist are customer relations, data entry, and work ethic.

Quoter vs customer relations specialist overview

	Quoter	Customer Relations Specialist
Yearly salary	$51,649	$37,827
Hourly rate	$24.83	$18.19
Growth rate	-	-4%
Number of jobs	18,318	215,862
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 52%
Average age	42	40
Years of experience	2	12

Quoter vs customer relations specialist salary

Quoters and customer relations specialists have different pay scales, as shown below.

	Quoter	Customer Relations Specialist
Average salary	$51,649	$37,827
Salary range	Between $33,000 And $78,000	Between $27,000 And $52,000
Highest paying City	-	Columbia, MD
Highest paying state	-	Massachusetts
Best paying company	-	Deloitte
Best paying industry	-	Automotive

Differences between quoter and customer relations specialist education

There are a few differences between a quoter and a customer relations specialist in terms of educational background:

	Quoter	Customer Relations Specialist
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Quoter vs customer relations specialist demographics

Here are the differences between quoters' and customer relations specialists' demographics:

	Quoter	Customer Relations Specialist
Average age	42	40
Gender ratio	Male, 39.0% Female, 61.0%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 9.1% Unknown, 4.2% Hispanic or Latino, 23.2% Asian, 6.4% White, 56.3% American Indian and Alaska Native, 0.8%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.5% Asian, 7.5% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between quoter and customer relations specialist duties and responsibilities

Quoter example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Process ECN's update BOM's and work orders as necessary.
Open and distribute mail to the appropriate staff and run postage machine.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Communicate with customers and FedEx to facilitate resolutions of any shipping or delivery issues.

Customer relations specialist example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
Create Powerpoint company informational videos.
Communicate with customers and FedEx to facilitate resolutions of any shipping or delivery issues.

Quoter vs customer relations specialist skills

Common quoter skills

CSA, 82%
Customer Service, 18%

Common customer relations specialist skills

Customer Relations, 37%
Data Entry, 10%
Work Ethic, 9%
Customer Retention, 5%
Outbound Calls, 5%
Schedule Appointments, 4%

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Office and Administrative Industry
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Quoter vs Customer Relations Specialist

Updated January 8, 2025

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