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Relationship manager vs client relationship manager

The differences between relationship managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a client relationship manager. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $83,761 average annual salary of a relationship manager.

The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.

Relationship manager vs client relationship manager overview

Relationship ManagerClient Relationship Manager
Yearly salary$83,761$89,226
Hourly rate$40.27$42.90
Growth rate5%5%
Number of jobs72,92085,793
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 77%
Average age4646
Years of experience88

What does a relationship manager do?

A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

Relationship manager vs client relationship manager salary

Relationship managers and client relationship managers have different pay scales, as shown below.

Relationship ManagerClient Relationship Manager
Average salary$83,761$89,226
Salary rangeBetween $56,000 And $123,000Between $57,000 And $139,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkMassachusetts
Best paying companyGoogleFenwick & West
Best paying industryFinanceTechnology

Differences between relationship manager and client relationship manager education

There are a few differences between a relationship manager and a client relationship manager in terms of educational background:

Relationship ManagerClient Relationship Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Relationship manager vs client relationship manager demographics

Here are the differences between relationship managers' and client relationship managers' demographics:

Relationship ManagerClient Relationship Manager
Average age4646
Gender ratioMale, 53.5% Female, 46.5%Male, 47.2% Female, 52.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between relationship manager and client relationship manager duties and responsibilities

Relationship manager example responsibilities.

  • Manage both general and bankruptcy FHLMC loans.
  • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
  • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
  • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
  • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.
  • Show more

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
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Relationship manager vs client relationship manager skills

Common relationship manager skills
  • Client Relationships, 11%
  • Work Ethic, 10%
  • Strong Work Ethic, 10%
  • Financial Services, 9%
  • Taking Care, 5%
  • Customer Service, 5%
Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%

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