Post job

Reservation supervisor vs client service supervisor

The differences between reservation supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a reservation supervisor and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $40,321 average annual salary of a reservation supervisor.

The top three skills for a reservation supervisor include reservations, front desk and booking. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Reservation supervisor vs client service supervisor overview

Reservation SupervisorClient Service Supervisor
Yearly salary$40,321$48,789
Hourly rate$19.39$23.46
Growth rate-10%
Number of jobs17,88075,154
Job satisfaction4-
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 63%
Average age4747
Years of experience66

Reservation supervisor vs client service supervisor salary

Reservation supervisors and client service supervisors have different pay scales, as shown below.

Reservation SupervisorClient Service Supervisor
Average salary$40,321$48,789
Salary rangeBetween $31,000 And $51,000Between $34,000 And $68,000
Highest paying City-Toms River, NJ
Highest paying state-New Jersey
Best paying company-Essence Global
Best paying industry-Media

Differences between reservation supervisor and client service supervisor education

There are a few differences between a reservation supervisor and a client service supervisor in terms of educational background:

Reservation SupervisorClient Service Supervisor
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeCornell UniversityCalifornia State University - Bakersfield

Reservation supervisor vs client service supervisor demographics

Here are the differences between reservation supervisors' and client service supervisors' demographics:

Reservation SupervisorClient Service Supervisor
Average age4747
Gender ratioMale, 31.5% Female, 68.5%Male, 32.7% Female, 67.3%
Race ratioBlack or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 61.1% American Indian and Alaska Native, 0.6%Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between reservation supervisor and client service supervisor duties and responsibilities

Reservation supervisor example responsibilities.

  • Manage domestic and international reservations, corporate and private accounts, credit card authorizations, and discrepancy resolutions.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Take calls in reservations and PBX to help with high call volume.
  • Follow up on reservations make for guests to confirm if booking is still valid as booked.
  • Work closely with the sales department to enter all group contract, rooming list, VIP reservations, etc.
  • Process new group booking recaps, room lists, and changes with meeting planners.
  • Show more

Client service supervisor example responsibilities.

  • Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
  • Follow up with patients and HHA when incidents occur.
  • Conduct onsite safety inspection of entire work area and surroundings.
  • Conduct interviews and translate (English-Spanish) in-branch or onsite.
  • Collect, analyze and input various data, using ADP system and the ADVANT system.
  • Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.
  • Show more

Reservation supervisor vs client service supervisor skills

Common reservation supervisor skills
  • Reservations, 50%
  • Front Desk, 6%
  • Booking, 4%
  • Guest Service, 3%
  • Phone Calls, 3%
  • Reservation System, 3%
Common client service supervisor skills
  • Background Checks, 12%
  • Customer Satisfaction, 11%
  • Cash Handling, 6%
  • Client Orders, 6%
  • Patients, 5%
  • Corrective Action, 5%

Browse office and administrative jobs