Reservation supervisor vs service supervisor

Differences between reservation supervisor and service supervisor duties and responsibilities

Reservation supervisor example responsibilities.

• Manage domestic and international reservations, corporate and private accounts, credit card authorizations, and discrepancy resolutions.
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Take calls in reservations and PBX to help with high call volume.
• Follow up on reservations make for guests to confirm if booking is still valid as booked.
• Work closely with the sales department to enter all group contract, rooming list, VIP reservations, etc.
• Process new group booking recaps, room lists, and changes with meeting planners.
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Service supervisor example responsibilities.

• Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
• Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
• Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
• Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
• Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
• Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.
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