Restaurant General Manager
Restaurant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Kitchen Manager
Restaurant manager job in Charlotte, NC
Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals.
Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park.
The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
• Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage
• Creates and manages schedule based on budgeted attendance and business needs
• Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws
• Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation.
• Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans
• Recruits, interviews, hires and trains divisional staff as needed
• Ensures the availability of all needed materials and equipment for efficient operation of the department/division
• Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
• Other duties may be assigned
Qualifications:
• At Least 21 Years of Age
• High School Diploma or GED
• 6 - 10 Years Culinary Experience
• Ability to manage multiple facilities, foods and logistics distribution development
• Knowledge of knives, major kitchen production equipment and bakery and pastry work
• Basic computer skills, including Microsoft Outlook, Excel and Word
• College or culinary training or extensive cooking and production experience
• Ability to work nights, weekends and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Auto-ApplyRestaurant Assistant Manager
Restaurant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
General Manager, Charlotte
Restaurant manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Restaurant Assistant Manager
Restaurant manager job in Clemmons, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
Referral program
Employee discount
Paid training
General Manager
Restaurant manager job in Charlotte, NC
Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership.
This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements.
Position Overview
The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service.
Develop and implement operational processes to improve efficiency, quality, and on-time delivery.
Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets.
Team Management
Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams.
Build a culture of accountability, communication, and continuous improvement.
Manage staffing levels, performance reviews, training, and hiring needs.
Financial & Business Management
Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation.
Identify cost-saving opportunities and optimize purchasing, inventory, and workflow.
Evaluate financial reports, KPIs, and production data to make informed decisions.
Customer & Project Oversight
Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle.
Oversee scheduling and coordination of field installations and service work.
Resolve customer issues quickly and professionally.
Quality & Safety
Ensure products meet quality standards, design specifications, and company expectations.
Enforce safety protocols, maintain compliance, and ensure a clean and organized facility.
Qualifications
5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field.
Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow.
Proven experience managing operations, production teams, and end-to-end project execution.
Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs.
Excellent communication, leadership, and problem-solving skills.
Ability to thrive in a hands-on, fast-paced small-business environment.
Computer proficiency (ERP/MRP systems, scheduling tools, MS Office).
What This Opportunity Offers
Leadership of a well-established ~$3M business with room for growth
Direct influence on operational improvements and business expansion
A stable, team-oriented work environment
Competitive compensation and benefits (customize as needed)
How to Apply
If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
General Manager
Restaurant manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Coffee Bar Manager
Restaurant manager job in Charlotte, NC
The Coffee Bar Manager is a management position responsible for leading a retail-driven coffee bar operationand ensuring a consistent, high-quality guest experience. Oversees daily coffee service and autonomous retail operations, including coordinating third-party food programs, inventory, and merchandising in a fast-paced, customer-facing environment.
Monday-Friday
Day Shift
No nights or weekend
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Director of Food & Beverage
Restaurant manager job in Charlotte, NC
The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department.
JOB DUTIES
Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards.
Develops new menu items and sets pricing, keeping in tune with the market.
Improves existing practices and services both in the front and back of the house.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department.
Follows company policies and procedures and is able to communicate them effectively to subordinates.
Formulates short- and long-term operational and financial plans for the food and beverage department.
Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
Prepares the annual F&B operations budget.
Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations.
Ensures proper procedures for handling of financial transactions and credit control.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant.
Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews).
Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines.
Maintains constant communication between departments and keeps other departments informed about special programs and events.
Fulfills Manager on Duty (MOD) shifts.
MINIMUM QUALIFICATIONS
Associates degree in hospitality field preferred
Previous hotel management experience
The Luxury Collection brand experience preferred
Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook)
Ability to speak, understand, read and write the English language
Excellent verbal and written communication skills
Ability to multi-task in a fast paced environment
Ability to apply appropriate resolution to stressful and emergency situations
Ability to be on-call 24/7
Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Ability to work a flexible schedule, including nights, weekends, and holidays
The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is conducted.
Auto-ApplyDirector Of Food & Beverage
Restaurant manager job in Charlotte, NC
Job Description
Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel.
We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction. Key duties include developing budgets, managing inventory and costs, creating menus, and hiring, training, and supervising all food and beverage personnel. You will also ensure compliance with regulations, implement operational policies, and handle guest feedback.
Responsibilities:
Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations.
Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability.
Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality.
Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business.
Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience.
Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers.
Qualifications:
A bachelor's degree in hospitality management or a related field is preferred but not required.
A minimum of 3-5 years of experience in food and beverage management.
Strong leadership, communication, and delegation skills are essential.
Proficiency in food and beverage safety and sanitation standards is mandatory.
A deep understanding of the food industry, including menu design, cost controls, and financial planning, is crucial.
About Company
We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
Restaurant General Manager
Restaurant manager job in Charlotte, NC
To act as the General Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The General Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company and developing restaurant management and staff.
Responsibilities
* Provide management coverage of operating hours and direct supervision of operations in an individual restaurant
* Meet or exceed established sales, revenue and profitability goals, SLEBITDA movement in a positive direction
* Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes
* Define, manage and oversee the monthly and annual sales objectives for the restaurant
* Manage and ensure that all revenues, cash, credit or company collateral are properly deposited and accounted for, and are secured into the company's operating bank account
* Identify and resolve sales and profit problems at the restaurant
* Ensure the integrity and operational functionality of all POS and security systems and equipment
* Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness
* Ensure company standards in product and restaurant specifications
* Ensure safe working conditions as required by OSHA and federal, state and local governing bodies
* Report and arrange for any necessary maintenance and repair work
* Manage all internal/external communications in a timely and effective manner
* Verify and complete all required paperwork on a timely basis
* Supervise, guide and train team members both front of the house and back of the house to meet established objectives
* Communicate with managers, hourly employees, and customers, and provide positive feedback and promote a positive image of the restaurant and good employee morale
* Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop managers and hourly employees
* Train staff in all proper EOD procedures, including check out procedures
* Regularly counsel and coach managers and other employees
* Entrusted with decision-making authority to discipline, suspend or discharge employees as appropriate.
* Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally
* Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally
* Lead and run a shift effectively and develop and train Operations Managers to do the same
* Conduct and determine regular managerial staff meetings and team member meetings
* Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers
* Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively
* Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book
* Train management/staff in all proper EOD procedures, including banking
* Utilize "time chit" method of daily employee performance review
* Ensure maintenance of a safe and harassment free workplace
* Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints
* Initiate and follow-up of phone call and email communications in a timely manner and as appropriate
Additional Responsibilities:
* Forecast and determine scheduling needs for the individual restaurant
* Prepare and post weekly work schedules, and ensure the schedule is implemented properly
* Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner
* Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary
* Accurately complete payroll, weekly, mid period and EOP administration work properly
* Effectively promote First Watch outside the restaurant
* Obtain and maintain safe food handler certifications
* Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner
* Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process
* Regularly channel communication up through the Director of Operations and Regional Vice President
* Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant
* Effectively plan and lead weekly manager meetings and monthly server meetings
* Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action
* Ensure compliance with federal, local, and state laws, company policies and procedures
Qualifications
* Staff/Budgetary Responsibilities:
The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. The General Manager will be responsible for revenue operations in excess of one million dollars.
Additional Requirements:
* A High School Diploma
* Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred
* Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred
* Must have completed Culinary and Food Expert (CAFÉ) training program
* Effective oral and written communication skills
* Regularly work 50-55 hours per week
* Must hold a valid driver's license and drive for company business as required
* Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties
* Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives
* Human Resources management skills in employee relations, recruiting and retention and employee recognition
* Ability to supervise and oversee employees in roles from entry level to mid-level management
* Ability to work with no supervision and prioritize all operations of the restaurant
* Ability to make difficult and quick decisions
* Advanced analytical and problem solving skills
* Excellent computer skills with emphasis on MS operating systems
* Exceptional organizational skills and attention to detail
* Strong communication, presentation and writing skills
* Ability to communicate effectively with all levels of management
* Ability to work well under pressure in a fast paced, dynamic environment
* Ability to multitask and prioritize effectively
* Ability to effectively manage teams as well as work effectively as part of a team
* Passion for providing excellent service and quality
Additional Physical Requirements:
* Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound
* Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.
* Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis
* Must be able to tolerate temporary exposure to extreme temperatures and temperature changes
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyRestaurant Manager
Restaurant manager job in Charlotte, NC
Full-time Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
Be Authentic and Humble
Act with Integrity
Bring Good Energy
Achieve as a Team
Get Extraordinary Results
Inspire with Hospitality
ABOUT THE RESTAURANT MANAGER ROLE
The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.
TO BE SUCCESSFUL YOU MUST
Manage beverage ordering, pars, promotions, and cost control (COGs).
Conduct Bar Walks to audit wash lines, builds, and jigger use.
Maintain FOH inventory accuracy and support beverage P&L management.
Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
Oversee maintenance requests, invoicing, and vendor management through Service Channel.
Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
Lead first aid and safety equipment checks; participate in Safety Committee.
Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
Maintain backstock and condition of glassware, smallwares, and printed materials.
Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
Support hiring, scheduling, and development of service assistant and host teams.
Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership's absence.
WHY YOU'LL LOVE BEING A RESTAURANT MANAGER
Recognition and rewards for your hard work
Generous meal benefit program
Access to Medical, Dental and Vision Benefits
Mental wellness and life event management program
Fitness discount program
Telehealth services
401K with company match
Paid time off and earned paid sick time
Company provided Holidays off
Company paid life, accidental, and long-term disability benefits.
Paid Parental Leave up to four weeks when eligible.
Competitive base compensation and potential annual 20% bonus paid quarterly
Requirements
The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
Combined work experience and education will be considered in decisions.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe and Responsible Alcohol Service Certifications are required
Salary Description $60,000 to $70,000
Restaurant Manager - Full Service - Charlotte, NC
Restaurant manager job in Charlotte, NC
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in Charlotte, NC
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$55K - $65K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
Restaurant Manager at STIR Charlotte
Restaurant manager job in Charlotte, NC
Job Details CHARLOTTE, NC $62000.00 - $71000.00 Salary/year Description
Now hiring management at STIR in Charlotte, NC!
STIR offers robust training from the day you start to the day you being managing a restaurant through our Manager in Training Program. We have created clearly defined paths for front- and back-of-house positions that can help you reach the next level of your career. If you are interested in persistent learning and improvement, STIR can open many doors. There's reason why the majority of our managers were promoted from within.
We believe in 49% technical know-how, 51% people skills. If you're hard-working and good with people, please apply today!
What you'll do as a Manager:
Oversight and execution of daily operations - Leading each shift with open eyes and ears
Assist the General Manager with the success of all programs and systems; MIT, Certified Trainers, Hourly hiring and training, Injury reporting
Support all FOH operations systems; order guides, quality control, food safety and sanitation, budget adherence, etc.
Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently
Maintain a safe working environment for Team Members and dining environment for Guests.
Ongoing professional development
Work with the General Manager to ensure all financials are on track, recorded accurately, and on time
Work with various administrative programs
What we're looking for in a Restaurant Manager
Minimum of 1 year management experience in an upscale casual dining restaurant
A degree in Hospitality Management, or similar, is preferred
You are good with numbers
You can coach and develop Team Members
Strong passion for hospitality and service
Knowledge of food and beverage preparation
Working knowledge of local and national health codes
Excellent communication
Must be able to stand for long periods of time
Must be able to lift up to 50 lbs.
What can we offer you?
Enjoy the benefits of a fast-paced, full-service environment
Advance your career with continual training and development
We promote from within!
Supportive team environment
Benefits:
Competitive Salary plus bonus opportunities
Paid Time Off
Health Insurance
Career growth with a growing company
Qualifications
What we're looking for in a Manager
• Minimum of 1-2 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• Ability to coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.
Restaurant Catering Manager
Restaurant manager job in Charlotte, NC
Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut
Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations.
The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.
The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.
That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
Auto-ApplyRestaurant Manager
Restaurant manager job in Charlotte, NC
pay will be variable by location - See additional job details and benefits below The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders. This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership.
Job Requirements
* A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant
* Strong passion for culinary excellence, wine knowledge and guest service
* Proven ability to develop team
* Knowledge of systems, methods and processes that contribute to great execution
* Restaurant Managers receive competitive salary & quarterly bonus eligibility
* Eligibility for medical, dental, and vision benefits
* Company-paid Short-Term Disability and Life Insurance
* 2 weeks paid vacations and up to 5 flex days in your first year
* Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
* After one year of service
Company 401(k) with a match up to 120% on the first 6% of salary
Company paid Retirement Plus Benefits
Darden Employee Stock Purchase program
* Discount program for 1,000 of merchants
Restaurant Manager
Restaurant manager job in Charlotte, NC
Job DescriptionDescription:
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
Be Authentic and Humble
Act with Integrity
Bring Good Energy
Achieve as a Team
Get Extraordinary Results
Inspire with Hospitality
ABOUT THE RESTAURANT MANAGER ROLE
The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.
TO BE SUCCESSFUL YOU MUST
Manage beverage ordering, pars, promotions, and cost control (COGs).
Conduct Bar Walks to audit wash lines, builds, and jigger use.
Maintain FOH inventory accuracy and support beverage P&L management.
Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
Oversee maintenance requests, invoicing, and vendor management through Service Channel.
Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
Lead first aid and safety equipment checks; participate in Safety Committee.
Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
Maintain backstock and condition of glassware, smallwares, and printed materials.
Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
Support hiring, scheduling, and development of service assistant and host teams.
Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership's absence.
WHY YOU'LL LOVE BEING A RESTAURANT MANAGER
Recognition and rewards for your hard work
Generous meal benefit program
Access to Medical, Dental and Vision Benefits
Mental wellness and life event management program
Fitness discount program
Telehealth services
401K with company match
Paid time off and earned paid sick time
Company provided Holidays off
Company paid life, accidental, and long-term disability benefits.
Paid Parental Leave up to four weeks when eligible.
Competitive base compensation and potential annual 20% bonus paid quarterly
Requirements:
The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
Combined work experience and education will be considered in decisions.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe and Responsible Alcohol Service Certifications are required
Restaurant Manager | Charlotte, NC
Restaurant manager job in Charlotte, NC
Job Description
We are seeking a dedicated and motivated Restaurant Manager to help lead the team at a Casual Steakhouse. As the Restaurant Manager, you will play a vital role in supporting the restaurant's operations, delivering exceptional service, and ensuring an outstanding dining experience for guests.
Responsibilities:
Provide exceptional customer service, ensuring that every guest has a positive and memorable dining experience. Respond to customer inquiries, concerns, and feedback in a professional and timely manner.
Assist the General Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the establishment.
Support and motivate the front-of-house and back-of-house teams, including hosts/hostesses, servers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
Assist in supervising and coordinating the activities of restaurant staff to ensure efficient workflow and adherence to quality and service standards. Provide guidance and coaching to enhance performance and address any issues or concerns.
Work with the General Manager to monitor inventory levels, conduct regular inventory counts, and place orders with suppliers as needed. Ensure proper storage and rotation of food and beverage items.
Maintain high standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established procedures.
Support initiatives to drive sales and upsell menu items.
Assist in cash handling procedures, including reconciling sales, and preparing daily deposits. Contribute to monitoring and controlling expenses to meet financial targets.
Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate and up-to-date records and documentation.
Job Benefits:
Competitive salary
Direct Deposit
401K
Comprehensive Health benefits
Paid time off (PTO)
Excellent room for growth and advancement
Employee Discounts
Qualifications:
Minimum three (3) years experience as a Restaurant Manager in a high-volume, casual dining restaurant.
Excellent customer service and interpersonal skills.
Strong organizational and multitasking abilities.
Leadership qualities with the ability to motivate and inspire a team.
Solid understanding of restaurant operations and service standards.
Proficiency in using POS systems and restaurant management software.
Basic knowledge of inventory management and cost control practices.
Ability to work in a fast-paced environment and handle pressure.
Flexibility to work evenings, weekends, and holidays as required.
If you are a detail-oriented and customer-focused professional with a passion for delivering exceptional service, we want to hear from you.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
Restaurant Manager
Restaurant manager job in Charlotte, NC
Job Description
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
We use eVerify to confirm U.S. Employment eligibility.
Restaurant Manager
Restaurant manager job in Charlotte, NC
Position Overview: We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.
Key Responsibilities:
• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.
Qualifications:
• Minimum of 2 years' experience in restaurant management, preferably in a high-volume, service-focused environment.
• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Experience with modern reservation systems and familiarity with the local dining scene.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.** Preferred: Bilingual English and Spanish**
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
What It's Like Working For RayDal Raydal Hospitality Group creates authentic dining experiences with the passion and focus that is attributed to cultural heritage. We strive to offer our guests fresh food and a memorable experience that represents the stories and homes of our staff.
Our work environment is fast-paced and focused, but the atmosphere is fun and light-hearted. We work hard and reward big for those willing to go through our system of training and advancement. There are as many opportunities at RHG as you are ready to dedicate yourself.
We promote those that show us they want to excel and are always excited to take part in our employee's career paths and goals. We also offer competitive salaries and benefits no matter your experience.
Come check us out below:
Three Amigos - Website | Instagram
La Caseta - Website | Instagram
Sabor Latin Street Grill - Website | Instagram
Saru - Website | Instagram
Beyond Amazing Donuts - Website | Instagram
Uptown Yolk - Website | Instagram
Auto-Apply