Associate Director Dining Services (Franklin Dining)
Restaurant manager job in Amherst, NY
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Summary
Under the direction of the Director of Residential Dining Operations, the Associate Director of Dining Operations is responsible for the management of multiple dining locations and will perform in accordance with university policy, administrative duties as outlined; and is responsible for multi-unit supervision of all zone dining operations including responsibility and oversight of a management team, supervisors, and chefs. The Associate Director of Dining Operations has financial oversight and responsibility for their area revenue and expenses.
Essential Functions
Provides leadership to and supervises staff; engages in the operational planning, development, and delivery of services provided by units within the Dining Zone including Dining Commons, Retail Cafes, Central Production, and Concession Operations; responsible for all personnel actions and for interviewing, hiring, training, and evaluating all direct and indirectly supervised personnel; establishes and maintains performance goals for Dining Zone Services that are consistent with the mission and objectives of UMass Amherst.
Supervises all food preparation and service to include delivery, storage, rotation, and proper use of all food stuffs, equipment and ware washing chemicals according to University policies. Additionally, oversees the logistics and coordination of product, menu, and inventory for the respective zone.
Creates, staffs, schedules, and manages “Special Functions” that fall within the guidelines of Dining Commons Services.
Responsible for monitoring with strict adherence to all established food and labor budgets assigned to the dining commons and retail cafes within the respective zone.
Accountable for preparation of daily meal count report, daily food temperature charts, and prepares and maintains inventory records of all small wares.
Provides high quality service of nutritionally balanced meals in an environmentally safe and healthy atmosphere, reviews and makes major menu adjustments as needed.
Oversees training program instituted by administration for all classified employees with regard to customer service and employee performance requirements. Assists in the development of new programs and maintains all training material files.
Maintains non-exempt employee personnel time records, requests for leave, sick records, and overtime report forms
Develops and oversees labor budget for students. Oversees student personnel performance, maintains student time records and personnel files.
Other Functions
Participates in sensitive employee-related matters, such as conducting disciplinary hearings; acts as a grievance hearing officer and/or participates in labor relations discussions with decision-making authority for Dining Services.
Participates in programs of quality assurance, peer review, and continuing education.
Contributes to the creation of a respectful, inclusive environment that is supportive of diversity.
Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
Uses access to sensitive and/or not yet public university-related information only in the performance or the responsibilities of the position and exercises care to prevent unnecessary disclosure to others.
Other duties as required.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree with three (3) to five (5) years of relevant experience.
ServSafe certification required (must be obtained within 6 months of hire).
Valid driver's license.
Ability to navigate a high pressure, demanding work environment.
Demonstrated knowledge of supervisory practices and procedures.
Ability to work nights, weekends, holidays, and be on call for emergencies.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree in hospitality management, business, or culinary arts.
Experience on a large educational campus.
Experience working in a unionized environment.
Experience in the public sector.
Supervision Exercised
Number of non-student employees directly supervised: 130
Number of non-student employees indirectly supervised: 150
Average number of student employees supervised at any given time: 160
Additional Details
This position is designated as essential personnel.
Work Schedule
Must be willing to work an irregular work schedule including weekends and holidays.
Salary
Level 30
PSU Hiring Ranges
Special Instructions to Applicants
Along with your application, please submit a cover letter, resume, and contact information for three professional references. The posting may remain open until the position is filled.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Restaurant Manager
Restaurant manager job in Buffalo, NY
General Manager Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
As a Restaurant Manager, you are key to our business. You will be responsible to maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan. Additional duties of a General Manager include; Motivating the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years of experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation, and a flexible schedule. Apply now to join one of the most exciting brands in America!
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10588401"},"date Posted":"2025-09-18T10:58:02.251976+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"180 Perry St","address Locality":"Buffalo","address Region":"NY","postal Code":"14204","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
Restaurant Manager
Food & Beverage Director
Restaurant manager job in Buffalo, NY
Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains and is responsible for Food and Beverage Department's annual budget.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities:
Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
Qualifications:
Minimum of five years' experience in a similar position.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Bilingual English/Spanish a plus.
Job Type: Full-time
Pay: $85,000 - $100,000 with 15% bonus. Salary based on experience.
Work Location: In person
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
The salary range for this position is $85,000 to $100,000 annually.
This company is an equal opportunity employer.
frnch1
Auto-ApplyFood & Beverage Director
Restaurant manager job in Buffalo, NY
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains and is responsible for Food and Beverage Department's annual budget.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.
Responsibilities
Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
Qualifications
Minimum of five years' experience in a similar position.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Bilingual English/Spanish a plus.
Job Type: Full-time
Pay: $75,000 - $85,000 with 15% bonus. Salary based on experience.
Work Location: In person
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
Assistant Restaurant Manager- Williamsville
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Assistant Restaurant Manager -Williamsville
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Restaurant Assistant Manager
Restaurant manager job in Buffalo, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.
WD Bar & Grille, Restaurant Room Manager
Restaurant manager job in Buffalo, NY
The Restaurant Room Manager administers, directs and controls the effective and efficient operation of the assigned F&B outlet. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Upon approval of division management implement and maintain upscale standards.
2. Train all restaurant staff to perform their job duties in accordance with departmental and company standards. On an on-going basis monitor performance to ensure that all staff consistently meet or exceed these standards.
3. Evaluate, provide feedback and direct Shift Managers and all restaurant staff.
4. Ensure that all products served meet the established specifications and standards.
5. Manage a budget to ensure that the department runs efficiently to achieve established fiscal and performance goals, and recommends changes to enhance profitability.
6. Maintain a rotation of weekly and seasonal special offerings based on industry trends, creativity, and guest feedback on a regular basis
7. Keep informed of new or revised restaurant/bar/dining concepts as part of development of all F&B offerings, in sync with overall property plans.
8. Provide disciplinary action when needed.
9. Facilitate weekly management meetings with department. Attend property management meetings
10. Maintain constant control of the restaurant including but not limited to; greeting and seating of guests, taking a proactive approach to resolving service failures, handling guest complaints in a manner that is consistent with a five-star restaurant, responding to employee complaints on a timely basis, and addressing other problems that are encountered. Also responsible for making Division Management aware of pertinent issues as it relates to the above.
11. Report any incidents to appropriate management.
12. Assure prompt, professional service to all guests.
13. Responsible for approaching tables and speaking with guests to obtain feedback about dining experience.
14. Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues.
15. Advise the Director of Food & Beverage of daily concerns and needs; utilize all available resources to maximize profits.
16. Complete daily reports including Daily Manager Report and any Incident Reports.
17. Prepare necessary paperwork, ordering or supplies and equipment needed for an efficient customer oriented operation.
18. Communicate regularly with associates and keep them informed of all Casino activities and events.
19. Ensure that staff behavior and appearance are in full compliance with established standards at all times.
20. Share accountability for achieving cost goals, labor and expenses.
21. Evaluate staff performance on a ninety (90) day and annual basis.
22. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
23. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
24. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
25. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
26. Attend all necessary meetings.
27. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
QUALIFICATIONS/REQUIREMENTS:
1. Must demonstrate leadership, fairness, and sensibility to the customers and employees.
2. Must possess the ability to instill a sense of pride and personal responsibility in subordinates.
Education/Experience:
1. Must be 18 years of age or older upon employment.
2. High school diploma equivalent required. Associates or Bachelor's degree preferred.
3. Minimum six (6) years in the field of food and beverage; three (3) years food and beverage supervisory experience in a high volume restaurant required.
4. Minimum one (1) year experience as a general manager of a dining restaurant.
5. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
6. Must possess general knowledge of all phases of full service dining and food and beverage service procedures.
7. Must be able to understand budget and hold responsible units accountable to meet budget.
8. Must have a complete understanding of labor and productivity standards measured by covers per hour.
9. Must be able to evaluate statistical reports and other business reports.
10. Must be computer literate, including broad knowledge of all Microsoft office applications as well as restaurant automated systems. Requires financial and management experience using computer, calculator, and/or adding machines.
11. Ability to make decisions and direct others, and interacts with customers in a pleasant and friendly manner, and resolves guest recovery situations. Public speaking and communicate ideas and concepts competently.
Language Skills and Reasoning Ability:
1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3. Must have the ability to deal effectively and interact well with the customers and employees.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
1. Must be able to stand, walk, and move through all areas of the casino/hotel.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations
Salary Starting Rate:$55,612.00
Compensation is negotiable based on experience and education.
Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
Auto-ApplyRestaurant Manager - 1178666
Restaurant manager job in Buffalo, NY
Job Description
The Restaurant Manager is responsible for leading department-level restaurant operations; serving as a role model for the company's core values. The Manager demonstrates leadership through adherence, communication and execution of the company's service standards, systems and procedures.
This is an excellent opportunity for an individual with a passion for hospitality and customer service, possessing outstanding leadership skills and an ability to thrive under pressure, with the kind of work ethic, enthusiasm, and ambition synonymous with the company culture.
Responsibilities:
Must maintain a professional and welcoming attitude while at work to all guests and team members.
Drives a culture of teamwork between peers and team members
A champion in the restaurant for company initiatives; participating in the implementation, coaching and feedback to store and corporate leadership
Leadership presence and involvement in shift management
Strong passion for culinary excellence, wine and spirits knowledge and guest service
Maintains a professional demeanor and image
Communicates effectively with management team and team members
Proven developer of people; maintain accountability for training and developing team members which includes coaching, mentoring and appropriate performance management.
Upholds and enforces the company's policies and procedures in a professional and consistent manner
Takes ownership in the profitability of the restaurant through managing controllable costs; i.e. labor, turnover, food and beverage costs, Guest compensation
Must be able to work flexible shifts and schedules, including weekends and holidays.
Perform other job-related and compatible duties in other positions when necessary.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education:
Bachelor's Degree or equivalent in Hospitality, Business, or Culinary Arts
Qualifications:
Minimum of 2 to 3 years of supervisory experience in restaurants
Excellent verbal and written communication skills
EDUCATION & EXPERIENCE
Previous salaried management experience in fine dining restaurants is preferred.
Proficiency in Microsoft 365 applications preferred
About Lehman Consulting and Recruiting
Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today!
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Restaurant Manager - Legendary BBQ Brand!
Restaurant manager job in Buffalo, NY
Job Description
Feed the Soul. Fuel the Culture. Lead the Pit.
We are more than just legendary BBQ restaurant concept-it's an institution built on bold flavor, genuine hospitality, and a love for good times. We're on the hunt for a passionate and driven Restaurant Manager for our Buffalo, NY location to help us keep the fire burning strong.
This is your chance to lead one of the most iconic BBQ joints in the country, where community matters, guests are family, and every shift is a chance to create unforgettable experiences.
Lead the Floor - Inspire and motivate your team to deliver badass service and crave-worthy food, every shift.
Own the Numbers - Drive sales, manage labor, and keep food and beverage costs in check without compromising quality.
Train & Develop - Build a strong, engaged crew that takes pride in the ‘Que and grows with the brand.
Raise the Standard - Maintain our high bar for cleanliness, safety, and compliance with health regulations.
Be the Culture - Represent the Dinosaur spirit inside and outside the restaurant. Support local partnerships, events, and causes.
What You Bring:
2+ years of full-service restaurant management experience
Strong leadership chops and a team-first attitude
Excellent communication and conflict-resolution skills
Hustle, heart, and a sense of humor
Availability to work nights, weekends, and holidays
ServSafe certification preferred
What We Offer:
Competitive salary + performance-based bonuses
Medical, dental, and vision insurance
Company paid Life Insurance, long & short term disability
401(k) with company match
Paid time off and holidays
Free meals during shift
Real growth opportunities in a growing restaurant group
A high-energy, no-BS workplace where authenticity rules
If you're the kind of leader who can command a kitchen, own the dining room, and provide guests memorable dining experiences, we want to hear from you TODAY! PLEASE APPLY TODAY TO BE IMMEDIATELY CONSIDERED FOR OUR RESTAURANT SERVICE MANAGER ROLE IN BUFFALO, NY.
Food Service Director
Restaurant manager job in Cheektowaga, NY
Shift: Full-Time Rate: $26 - $28/hr. (depending on experience) Join Our Team at Garden Gate Healthcare Facility! Garden Gate Healthcare Facility is seeking a Food Service Director to lead our dining services team and provide high-quality, nutritious meals for our residents. In this key leadership role, you will oversee food preparation, meal planning, and staff management to ensure that our residents enjoy delicious and well-balanced meals while maintaining compliance with all regulatory guidelines.
Key Responsibilities:
* Oversee daily food operations, including menu planning, food preparation, and serving.
* Supervise and train kitchen staff, ensuring adherence to dietary requirements and quality standards.
* Ensure compliance with sanitation, safety, and health regulations.
* Develop and manage food service budgets, including ordering and inventory control.
* Collaborate with dietary staff, nurses, and physicians to accommodate special dietary needs for residents.
* Monitor food service operations to improve efficiency, customer satisfaction, and nutrition quality.
* Ensure proper documentation and record-keeping related to food service activities.
Qualifications:
* Proven experience as a Food Service Director or similar role in a healthcare or senior living setting preferred.
* Strong leadership, organizational, and communication skills.
* Knowledge of food safety regulations and dietary requirements in healthcare settings.
* Ability to manage budgets and oversee staff performance.
* Culinary or food service management degree preferred.
* Compassionate, team-oriented, and dedicated to providing high-quality services to residents.
What We Offer:
* Competitive salary and benefits package.
* Medical, Dental, Vision, and Life Insurance.
* Paid Time Off (PTO).
* 401(k) Retirement Plan with matching.
* Referral Bonus Program.
* Flexible scheduling for work-life balance.
Why Garden Gate Healthcare Facility?
At Garden Gate, we pride ourselves on providing high-quality care in a welcoming and supportive environment. You'll be part of a dedicated team that values your contributions and fosters a culture of respect and excellence. Join us in making a meaningful difference in the lives of our residents!
Apply Today and Lead Our Dining Services Team!
DIRECTOR OF DINING SERVICES II - CANISIUS UNIVERSITY - Buffalo, NY
Restaurant manager job in Buffalo, NY
Job Description
Salary: $60,000 - 65,000
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.
Key Responsibilities:
Manages salaried managers and hourly associates in the Food Service Department
Oversees the overall direction, coordination, and evaluation of the account
Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
Prepares and manages annual budget
Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
Other duties as assigned
Preferred Qualifications:
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management and coaching skills
Strong communication skills, both written and verbal
Ability to communicate on various levels to include management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
ServSafe Certified
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
**********************************************************************************************
Req ID: 1485028
Chartwells HE
KRISTINA MCCARTHY
[[req_classification]]
Restaurant Manager
Restaurant manager job in Williamsville, NY
General Manager, Restaurant Manger & Shift Leader Wendy's - Restaurant Management Careers - Springfield, MO
NOW HIRING MANAGEMENT
Wendy's is interviewing General Managers, Assistant Managers & Shift Managers!
Positions are available throughout the SPRINGFIELD area!!
The Wendy's Company (NASDAQ: WEN) is the world's third largest quick-service hamburger company. The Wendy's system includes more than 6,500 franchise and Company restaurants in the U.S. and 29 other countries and U.S. territories worldwide; combined with the strength of the Wendy's brand offers real career opportunities. If you are motivated and want an opportunity to test your potential, this is the perfect place for you!
Our Management Benefits Include:
- Medical, Dental & Vision
- 401(k) Plan
- Paid Vacation
- Excellent Starting Salaries
- Teamwork Environment
- Local Training & Much More!
Interested
We would love to hear from you!
Email your resume today!
The ideal candidate will have experience as a Store Manager, General Manager, Assistant Manager, Service Manager, Restaurant Manager, Shift Manager, Supervisor or Shift Leader.
Dining Services Director
Restaurant manager job in Brockport, NY
This position works as part of the Brockport Auxiliary Service Corporation (BASC) Leadership Team and provides comprehensive leadership for all aspects of a self-operated food service campus dining program directly impacting the student experience and campus community. This position will ensure high-quality dining experiences that support the health, well-being, and satisfaction of students, faculty, staff, and campus guests. This leadership role is responsible for strategic planning, budgeting, staff management, vendor relations, compliance with health and safety standards, culinary innovation and the implementation of sustainable and inclusive dining initiatives.
Essential Functions:
Strategic Leadership/ Staff Development - 35%
This position holds comprehensive responsibility for the strategic, financial, and operational leadership of Dining Services.
Establishes and communicates the vision and long-range planning for a multi-faceted program, driving culinary innovation, ensuring fiscal health, and championing a culture of operational excellence and inclusivity and leads management team in development and implementation of operating plans to achieve that vision
Oversee the development of staff, and in conjunction with HR, the recruitment of staff.
Works with HR staff to manage labor and employee relations.
Plan, manage, and administer the large-scale dining services budget, ensuring cost-effectiveness, profitability, and operational excellence
Drive innovation by integrating emerging culinary trends and technology to reduce waste, conserve resources, and enhance operational efficiencies.
Champion BASC's commitment to sustainability by executing the department's ongoing Sustainability Plan, and SUNY/State Executive Orders
Fosters a positive work environment focused on teamwork, accountability, and professional growth.
Hires, trains, supervises, and evaluates direct reports.
Develop management teams to be effective strategic leaders. Provides timely constructive feedback in behavioral and technical competencies and goals for reporting management staff. Implements management and staff development, training and recognition programs.
Meet regularly with direct reports and dining management team to share and gather information. Routinely visits each dining area.
Works collaboratively to develop food service policies and quality standards.
Is actively involved in food service industry associations and activities. Keeps abreast of current higher education and food service trends and communicates them to the team.
Oversees scheduling of employees and dining services management team to meet the needs of the operations and compliance with Union employee contract.
Operational Oversight - 35%
Manage day-to-day operations across all campus dining venues, including residential dining halls, retail food outlets, and catering services, and concessions operations.
Ensure high standards of food quality, presentation, safety and sanitation, and customer service.
Develop and implement efficient workflows, staffing models, and service strategies.
Assess current programs and implement new programs and services.
Follows current trends in campus dining and nutrition.
Provides for oversight of inventory management, pricing, sanitation, and food service equipment and employee safety.
Communicates and collaborates verbally and in writing with corporate management and campus community regarding meal plan design, pricing, services, menus, and hours and locations of services.
Participates on various relevant committees and meets with students as needed.
Provides oversight and direction to the Dining management team for all dining related responsibilities and works one-on-one with direct reports. Ensures compliance with local, state, and federal food safety and sanitation regulations.
Develop and promote sustainable practices, such as waste reduction, local sourcing, and environmentally responsible packaging.
Financial Oversight - 15%
Oversee dining service budgets including planning, fiscal management and revenue and expense budgets. Monitors food, labor, and operational costs to achieve financial goals.
Collaborates with senior leadership to establish, review and develops financial reports and makes necessary adjustments in operations to manage costs.
Monitors and approves expenditures.
Participates in the development of and recommends dining plans and rates.
Recommends development and expansion of revenue sources.
Develop long-term plans to enhance dining services aligned with BASC's strategic initiatives. Plans and implements capital projects.
Participates in feasibility studies and makes recommendations on design, startup, renovation and discontinuation of operations.
Assists in the development of capital budgets and funding plans. Works with Operations Support Manager to leverage campus contracts and negotiate with vendors and distributors to advance sustainable procurement, including preferences for supplier traceability and local sourcing.
Customer Relations & Community Engagement - 10%
Collaborate with student organizations and university departments to ensure dining services meet evolving student needs.
Address feedback and survey results to improve satisfaction and inclusivity.
Work collaboratively with Marketing Department to develop events and programs that support campus life (e.g., themed meals, wellness programs, sustainability efforts).
Coordinates with campus partners to provide excellence in dining experience for visiting groups and recruitment events.
Participates in Campus open houses and Orientation presentations.
Coordinates summer dining services contracts with customers, accounting department, and BASC business office.
Serves as point of contact for customer service issues.
Other -5%
As a member of the BASC senior leadership team, attends meetings, writes reports, assists with other departments, events and initiatives within the college, and supports student success.
Follows all BASC policies and procedures, including safety policies. Promotes a culture of safety across the organization.
Performs other duties as assigned.
Education and Training:
Bachelor's degree in hospitality management or business administration, advanced degree preferred.
Any combination of education and experience that demonstrates an ability to do the job will be considered.
Work Experience:
Minimum 8 years of progressively responsible experience in food and beverage operations management, with minimum 5 years of responsibility and accountability in a senior leadership position.
Strong leadership, administrative and service management skills required.
Extensive experience in high volume and superior quality operations required.
Significant university dining services experience preferred.
Licensure/Certification:
Valid driver's license in good standing preferred.
ServSafe certification.
Physical Demands:
Ability to lift, move and/or maneuver up to 20 lbs. on an occasional basis.
Good visual acuity for reading reports, computer work, etc.
Ability to move around the campus in order to evaluate service, employees and meet with customers.
Skills/Abilities:
Knowledge of and ability to use a computer and required computer systems. Adept in the use of food service software and Microsoft Office Suite applications. Experience with Gmail preferred.
Demonstrated understanding of accounting and financial reporting.
Demonstrated ability to lead and direct large teams; strong interpersonal skills required.
Demonstrated ability to communicate effectively with others both orally and in writing.
Work Environment:
Typical Office: temperature changes by season, office equipment hazards, noise.
Typical Kitchen: exposure to heat, flame, chemicals, knives
Auto-ApplyRestaurant Manager
Restaurant manager job in Williamsville, NY
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
As a Cracker Barrel Restaurant Manager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality.
So if you're someone who….
Leads with care, making sure both employees and guests feel valued
Thrives managing the full restaurant experience from kitchen flow to front-of-house service
Balances operational focus with people-first leadership
Stays cool under pressure and encourages your team through busy shifts
Believes hospitality is a team effort that starts with strong leadership
Has 2-5+ years of successful restaurant management experience, including 1 year of Cracker Barrel experience
Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed
Has a valid driver's license
… come on in, we've been expecting you!
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $19.23 - $23.53
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Auto-ApplyDUNKIN' RESTAURANT ASSISTANT MANAGER
Restaurant manager job in Warsaw, NY
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.
Essential Duties and Responsibilities:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule and train team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals, and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
Execution of Point of Purchase instore set up by Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Indus policy
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support RM in completion of supplier and other vendor orders
Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
Conduct self and team member performance assessments
Ensure restaurant budget is met as determined by operations above-unit leadership
Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
Handle cash deposits and go to the bank daily during bank hours
Engages with Brands Field Operations team as appropriate
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description $17.00-$19.00
Dining Services Director
Restaurant manager job in Brockport, NY
Position Summary:
This position works as part of the Brockport Auxiliary Service Corporation (BASC) Leadership Team and provides comprehensive leadership for all aspects of a self-operated food service campus dining program directly impacting the student experience and campus community. This position will ensure high-quality dining experiences that support the health, well-being, and satisfaction of students, faculty, staff, and campus guests. This leadership role is responsible for strategic planning, budgeting, staff management, vendor relations, compliance with health and safety standards, culinary innovation and the implementation of sustainable and inclusive dining initiatives.
Essential Functions:
Strategic Leadership/ Staff Development - 35%
This position holds comprehensive responsibility for the strategic, financial, and operational leadership of Dining Services.
Establishes and communicates the vision and long-range planning for a multi-faceted program, driving culinary innovation, ensuring fiscal health, and championing a culture of operational excellence and inclusivity and leads management team in development and implementation of operating plans to achieve that vision
Oversee the development of staff, and in conjunction with HR, the recruitment of staff.
Works with HR staff to manage labor and employee relations.
Plan, manage, and administer the large-scale dining services budget, ensuring cost-effectiveness, profitability, and operational excellence
Drive innovation by integrating emerging culinary trends and technology to reduce waste, conserve resources, and enhance operational efficiencies.
Champion BASC's commitment to sustainability by executing the department's ongoing Sustainability Plan, and SUNY/State Executive Orders
Fosters a positive work environment focused on teamwork, accountability, and professional growth.
Hires, trains, supervises, and evaluates direct reports.
Develop management teams to be effective strategic leaders. Provides timely constructive feedback in behavioral and technical competencies and goals for reporting management staff. Implements management and staff development, training and recognition programs.
Meet regularly with direct reports and dining management team to share and gather information. Routinely visits each dining area.
Works collaboratively to develop food service policies and quality standards.
Is actively involved in food service industry associations and activities. Keeps abreast of current higher education and food service trends and communicates them to the team.
Oversees scheduling of employees and dining services management team to meet the needs of the operations and compliance with Union employee contract.
Operational Oversight - 35%
Manage day-to-day operations across all campus dining venues, including residential dining halls, retail food outlets, and catering services, and concessions operations.
Ensure high standards of food quality, presentation, safety and sanitation, and customer service.
Develop and implement efficient workflows, staffing models, and service strategies.
Assess current programs and implement new programs and services.
Follows current trends in campus dining and nutrition.
Provides for oversight of inventory management, pricing, sanitation, and food service equipment and employee safety.
Communicates and collaborates verbally and in writing with corporate management and campus community regarding meal plan design, pricing, services, menus, and hours and locations of services.
Participates on various relevant committees and meets with students as needed.
Provides oversight and direction to the Dining management team for all dining related responsibilities and works one-on-one with direct reports. Ensures compliance with local, state, and federal food safety and sanitation regulations.
Develop and promote sustainable practices, such as waste reduction, local sourcing, and environmentally responsible packaging.
Financial Oversight - 15%
Oversee dining service budgets including planning, fiscal management and revenue and expense budgets. Monitors food, labor, and operational costs to achieve financial goals.
Collaborates with senior leadership to establish, review and develops financial reports and makes necessary adjustments in operations to manage costs.
Monitors and approves expenditures.
Participates in the development of and recommends dining plans and rates.
Recommends development and expansion of revenue sources.
Develop long-term plans to enhance dining services aligned with BASC's strategic initiatives. Plans and implements capital projects.
Participates in feasibility studies and makes recommendations on design, startup, renovation and discontinuation of operations.
Assists in the development of capital budgets and funding plans. Works with Operations Support Manager to leverage campus contracts and negotiate with vendors and distributors to advance sustainable procurement, including preferences for supplier traceability and local sourcing.
Customer Relations & Community Engagement - 10%
Collaborate with student organizations and university departments to ensure dining services meet evolving student needs.
Address feedback and survey results to improve satisfaction and inclusivity.
Work collaboratively with Marketing Department to develop events and programs that support campus life (e.g., themed meals, wellness programs, sustainability efforts).
Coordinates with campus partners to provide excellence in dining experience for visiting groups and recruitment events.
Participates in Campus open houses and Orientation presentations.
Coordinates summer dining services contracts with customers, accounting department, and BASC business office.
Serves as point of contact for customer service issues.
Other -5%
As a member of the BASC senior leadership team, attends meetings, writes reports, assists with other departments, events and initiatives within the college, and supports student success.
Follows all BASC policies and procedures, including safety policies. Promotes a culture of safety across the organization.
Performs other duties as assigned.
Education and Training:
Bachelor's degree in hospitality management or business administration, advanced degree preferred.
Any combination of education and experience that demonstrates an ability to do the job will be considered.
Work Experience:
Minimum 8 years of progressively responsible experience in food and beverage operations management, with minimum 5 years of responsibility and accountability in a senior leadership position.
Strong leadership, administrative and service management skills required.
Extensive experience in high volume and superior quality operations required.
Significant university dining services experience preferred.
Licensure/Certification:
Valid driver's license in good standing preferred.
ServSafe certification.
Physical Demands:
Ability to lift, move and/or maneuver up to 20 lbs. on an occasional basis.
Good visual acuity for reading reports, computer work, etc.
Ability to move around the campus in order to evaluate service, employees and meet with customers.
Skills/Abilities:
Knowledge of and ability to use a computer and required computer systems. Adept in the use of food service software and Microsoft Office Suite applications. Experience with Gmail preferred.
Demonstrated understanding of accounting and financial reporting.
Demonstrated ability to lead and direct large teams; strong interpersonal skills required.
Demonstrated ability to communicate effectively with others both orally and in writing.
Work Environment:
Typical Office: temperature changes by season, office equipment hazards, noise.
Typical Kitchen: exposure to heat, flame, chemicals, knives
Auto-ApplyAssistant General Manager
Restaurant manager job in Orchard Park, NY
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Managers mentorship. Youll train to lead, inspire, and win big, while providing support to keep the team thriving.
If youre eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What Youll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the managers PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 812-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associates or Bachelors degree preferred, but not required.
Why Youll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrowwe promote from within.
Team Vibes: Join a crew thats exciting, impactful, and fresh, with pros whove got your back.
Ready to Lead the Way?
If youre ready to train, inspire, and grow with our Avon teamwe want you!
Compensation details: 60000-65000 Yearly Salary
PI5fed75ceee4d-31181-39162116
Assistant Restaurant Manager- Grand Island NY #4755
Restaurant manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Restaurant Assistant Manager
Restaurant manager job in Orchard Park, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.