Retail representative vs representative

The differences between retail representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a representative has an average salary of $36,023, which is higher than the $31,790 average annual salary of a retail representative.

The top three skills for a retail representative include flexibility, store management and certification programs. The most important skills for a representative are cleanliness, patients, and customer issues.

Retail representative vs representative overview

	Retail Representative	Representative
Yearly salary	$31,790	$36,023
Hourly rate	$15.28	$17.32
Growth rate	-	-4%
Number of jobs	402,132	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 53%
Average age	41	40
Years of experience	-	12

What does a retail representative do?

A retail representative is in charge of assisting customers with their shopping needs in retail stores, ensuring customer satisfaction. Their responsibilities include greeting customers and identifying their needs, answering inquiries, locating products, offering promotions and recommendations, and conducting demonstrations when possible. There are also instances where they must process payments or refunds. Furthermore, as a retail representative, it is essential to arrange products on shelves to make it look attractive to customers, all while maintaining the cleanliness of the sales floor.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Retail representative vs representative salary

Retail representatives and representatives have different pay scales, as shown below.

	Retail Representative	Representative
Average salary	$31,790	$36,023
Salary range	Between $26,000 And $38,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between retail representative and representative education

There are a few differences between a retail representative and a representative in terms of educational background:

	Retail Representative	Representative
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Retail representative vs representative demographics

Here are the differences between retail representatives' and representatives' demographics:

	Retail Representative	Representative
Average age	41	40
Gender ratio	Male, 43.6% Female, 56.4%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 18.5% Asian, 6.8% White, 58.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between retail representative and representative duties and responsibilities

Retail representative example responsibilities.

Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
Execute the proper POS in accounts, particularly with products on sale.
Befriend category managers and backroom personnel to positively impact on OSA, POS placement, and other sell-in tactics.
Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
Collaborate with board members to prepare PowerPoint presentations and other written reports and present concepts to management.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Retail representative vs representative skills

Common retail representative skills

Flexibility, 36%
Store Management, 36%
Certification Programs, 11%
PET, 7%
Customer Service, 2%
Product Knowledge, 1%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Sales Industry
Retail Representative
Retail Representative vs Representative

Updated January 8, 2025

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