Senior customer account executive vs associate customer service representative

The differences between senior customer account executives and associate customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer account executive and an associate customer service representative. Additionally, a senior customer account executive has an average salary of $220,126, which is higher than the $35,215 average annual salary of an associate customer service representative.

The top three skills for a senior customer account executive include CRM, software solutions and customer accounts. The most important skills for an associate customer service representative are patients, outbound calls, and customer inquiries.

Senior customer account executive vs associate customer service representative overview

	Senior Customer Account Executive	Associate Customer Service Representative
Yearly salary	$220,126	$35,215
Hourly rate	$105.83	$16.93
Growth rate	-4%	-4%
Number of jobs	132,778	199,751
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Senior customer account executive vs associate customer service representative salary

Senior customer account executives and associate customer service representatives have different pay scales, as shown below.

	Senior Customer Account Executive	Associate Customer Service Representative
Average salary	$220,126	$35,215
Salary range	Between $141,000 And $342,000	Between $26,000 And $46,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Deutsche Bank
Best paying industry	-	Finance

Differences between senior customer account executive and associate customer service representative education

There are a few differences between a senior customer account executive and an associate customer service representative in terms of educational background:

	Senior Customer Account Executive	Associate Customer Service Representative
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Senior customer account executive vs associate customer service representative demographics

Here are the differences between senior customer account executives' and associate customer service representatives' demographics:

	Senior Customer Account Executive	Associate Customer Service Representative
Average age	40	40
Gender ratio	Male, 46.5% Female, 53.5%	Male, 35.1% Female, 64.9%
Race ratio	Black or African American, 11.2% Unknown, 5.9% Hispanic or Latino, 18.5% Asian, 6.1% White, 57.5% American Indian and Alaska Native, 0.9%	Black or African American, 12.2% Unknown, 5.5% Hispanic or Latino, 21.0% Asian, 6.4% White, 54.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between senior customer account executive and associate customer service representative duties and responsibilities

Senior customer account executive example responsibilities.

Achieve excellent performance results as compared to other Aarons stores.
Monitor customer reservations, efficient in customer resolution, assist teams with order allocation and expediting domestic and international shipments.
Implement cost cutting measures leveraging out FedEx applications and services provide.

Associate customer service representative example responsibilities.

Lead and train a group of 3+ CSRs at a time, are responsible for making change and maintaining the till.
Assist as a cashier handling money, checks, and credit card transactions on company's POS system.
Operate POS cash register, maintain thorough knowledge of store merchandise and responsible for cross selling JC Penney credit card.
Audit CSRs final work for errors in the data entry portion so that billing information to providers & veterans are accurate.
Mail updated information to patients and providers regarding benefit changes.
Perform computer record searches; verify merchandise warranty and relay information to internal leadership.

Senior customer account executive vs associate customer service representative skills

Common senior customer account executive skills

CRM, 69%
Software Solutions, 10%
Customer Accounts, 7%
Inbound Calls, 3%
CAE, 2%
Customer Feedback, 2%

Common associate customer service representative skills

Patients, 16%
Outbound Calls, 14%
Customer Inquiries, 7%
Customer Complaints, 7%
Inbound Calls, 6%
Customer Service, 5%

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Senior Customer Account Executive
Senior Customer Account Executive vs Associate Customer Service Representative

Updated January 8, 2025

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