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Senior customer account executive vs customer account representative

The differences between senior customer account executives and customer account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer account executive and a customer account representative. Additionally, a senior customer account executive has an average salary of $220,126, which is higher than the $36,138 average annual salary of a customer account representative.

The top three skills for a senior customer account executive include CRM, software solutions and customer accounts. The most important skills for a customer account representative are work ethic, inbound calls, and customer orders.

Senior customer account executive vs customer account representative overview

Senior Customer Account ExecutiveCustomer Account Representative
Yearly salary$220,126$36,138
Hourly rate$105.83$17.37
Growth rate-4%-4%
Number of jobs132,778269,549
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Average age4040
Years of experience1212

Senior customer account executive vs customer account representative salary

Senior customer account executives and customer account representatives have different pay scales, as shown below.

Senior Customer Account ExecutiveCustomer Account Representative
Average salary$220,126$36,138
Salary rangeBetween $141,000 And $342,000Between $27,000 And $46,000
Highest paying City-San Ramon, CA
Highest paying state-Alaska
Best paying company-Dairy Farmers of America
Best paying industry-Finance

Differences between senior customer account executive and customer account representative education

There are a few differences between a senior customer account executive and a customer account representative in terms of educational background:

Senior Customer Account ExecutiveCustomer Account Representative
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Senior customer account executive vs customer account representative demographics

Here are the differences between senior customer account executives' and customer account representatives' demographics:

Senior Customer Account ExecutiveCustomer Account Representative
Average age4040
Gender ratioMale, 46.5% Female, 53.5%Male, 46.2% Female, 53.8%
Race ratioBlack or African American, 11.2% Unknown, 5.9% Hispanic or Latino, 18.5% Asian, 6.1% White, 57.5% American Indian and Alaska Native, 0.9%Black or African American, 12.1% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.5% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between senior customer account executive and customer account representative duties and responsibilities

Senior customer account executive example responsibilities.

  • Achieve excellent performance results as compared to other Aarons stores.
  • Monitor customer reservations, efficient in customer resolution, assist teams with order allocation and expediting domestic and international shipments.
  • Implement cost cutting measures leveraging out FedEx applications and services provide.

Customer account representative example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Negotiate rates and pricing with customers, vendors, and logistics partners.
  • Prepare invoices for all customers in the logistics department at the end of every shipment.
  • Assist customers with equipment sales and services, troubleshoot issues and concerns, provide support for billing and accounts.
  • Utilize computer technology to troubleshoot product malfunctions.
  • Create display PowerPoint presentation used in national refresher training.
  • Show more

Senior customer account executive vs customer account representative skills

Common senior customer account executive skills
  • CRM, 69%
  • Software Solutions, 10%
  • Customer Accounts, 7%
  • Inbound Calls, 3%
  • CAE, 2%
  • Customer Feedback, 2%
Common customer account representative skills
  • Work Ethic, 9%
  • Inbound Calls, 6%
  • Customer Orders, 6%
  • Account Management, 6%
  • Outbound Calls, 5%
  • Delinquent Accounts, 5%

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