Senior customer account executive vs customer service executive

The differences between senior customer account executives and customer service executives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer account executive and a customer service executive. Additionally, a senior customer account executive has an average salary of $220,126, which is higher than the $52,512 average annual salary of a customer service executive.

The top three skills for a senior customer account executive include CRM, software solutions and customer accounts. The most important skills for a customer service executive are strong customer service, post sales, and customer complaints.

Senior customer account executive vs customer service executive overview

	Senior Customer Account Executive	Customer Service Executive
Yearly salary	$220,126	$52,512
Hourly rate	$105.83	$25.25
Growth rate	-4%	-4%
Number of jobs	132,778	274,757
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 53%
Average age	40	40
Years of experience	12	12

Senior customer account executive vs customer service executive salary

Senior customer account executives and customer service executives have different pay scales, as shown below.

	Senior Customer Account Executive	Customer Service Executive
Average salary	$220,126	$52,512
Salary range	Between $141,000 And $342,000	Between $25,000 And $106,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between senior customer account executive and customer service executive education

There are a few differences between a senior customer account executive and a customer service executive in terms of educational background:

	Senior Customer Account Executive	Customer Service Executive
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Senior customer account executive vs customer service executive demographics

Here are the differences between senior customer account executives' and customer service executives' demographics:

	Senior Customer Account Executive	Customer Service Executive
Average age	40	40
Gender ratio	Male, 46.5% Female, 53.5%	Male, 37.0% Female, 63.0%
Race ratio	Black or African American, 11.2% Unknown, 5.9% Hispanic or Latino, 18.5% Asian, 6.1% White, 57.5% American Indian and Alaska Native, 0.9%	Black or African American, 12.8% Unknown, 5.6% Hispanic or Latino, 20.1% Asian, 6.9% White, 53.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior customer account executive and customer service executive duties and responsibilities

Senior customer account executive example responsibilities.

Achieve excellent performance results as compared to other Aarons stores.
Monitor customer reservations, efficient in customer resolution, assist teams with order allocation and expediting domestic and international shipments.
Implement cost cutting measures leveraging out FedEx applications and services provide.

Customer service executive example responsibilities.

Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Help troubleshoot technical incidents including basic browser issues, Apps, subscription problems.
Mentore new sales associates and present information and on the job training to new employees utilizing Microsoft PowerPoint.
Develop excellent customer service by combining patience and determination to troubleshoot account issues.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Consult with customers to find best means to leverage telecom assets to reach their business objectives.

Senior customer account executive vs customer service executive skills

Common senior customer account executive skills

CRM, 69%
Software Solutions, 10%
Customer Accounts, 7%
Inbound Calls, 3%
CAE, 2%
Customer Feedback, 2%

Common customer service executive skills

Strong Customer Service, 60%
Post Sales, 10%
Customer Complaints, 3%
Customer Satisfaction, 2%
Inbound Calls, 2%
Emails, 2%

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Senior Customer Account Executive
Senior Customer Account Executive vs Customer Service Executive

Updated January 8, 2025

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