Senior customer account executive vs senior customer service representative

The differences between senior customer account executives and senior customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer account executive and a senior customer service representative. Additionally, a senior customer account executive has an average salary of $220,126, which is higher than the $35,008 average annual salary of a senior customer service representative.

The top three skills for a senior customer account executive include CRM, software solutions and customer accounts. The most important skills for a senior customer service representative are outbound calls, windows, and customer inquiries.

Senior customer account executive vs senior customer service representative overview

	Senior Customer Account Executive	Senior Customer Service Representative
Yearly salary	$220,126	$35,008
Hourly rate	$105.83	$16.83
Growth rate	-4%	-4%
Number of jobs	132,778	187,517
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

Senior customer account executive vs senior customer service representative salary

Senior customer account executives and senior customer service representatives have different pay scales, as shown below.

	Senior Customer Account Executive	Senior Customer Service Representative
Average salary	$220,126	$35,008
Salary range	Between $141,000 And $342,000	Between $28,000 And $42,000
Highest paying City	-	Oxnard, CA
Highest paying state	-	Massachusetts
Best paying company	-	Bayer
Best paying industry	-	Technology

Differences between senior customer account executive and senior customer service representative education

There are a few differences between a senior customer account executive and a senior customer service representative in terms of educational background:

	Senior Customer Account Executive	Senior Customer Service Representative
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Senior customer account executive vs senior customer service representative demographics

Here are the differences between senior customer account executives' and senior customer service representatives' demographics:

	Senior Customer Account Executive	Senior Customer Service Representative
Average age	40	40
Gender ratio	Male, 46.5% Female, 53.5%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 11.2% Unknown, 5.9% Hispanic or Latino, 18.5% Asian, 6.1% White, 57.5% American Indian and Alaska Native, 0.9%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior customer account executive and senior customer service representative duties and responsibilities

Senior customer account executive example responsibilities.

Achieve excellent performance results as compared to other Aarons stores.
Monitor customer reservations, efficient in customer resolution, assist teams with order allocation and expediting domestic and international shipments.
Implement cost cutting measures leveraging out FedEx applications and services provide.

Senior customer service representative example responsibilities.

Manage and verify accuracy of payments, wires, and ACH transactions for payroll and distributions.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Assist as a cashier handling money, checks, and credit card transactions on company's POS system when need.
Research and correct contribution and distribution forms for IRS.
Install and maintain teletypes, daisy wheel and dot matrix printers, and modems.
Follow FDA regulations for record keeping of all oxygen from source to end user.

Senior customer account executive vs senior customer service representative skills

Common senior customer account executive skills

CRM, 69%
Software Solutions, 10%
Customer Accounts, 7%
Inbound Calls, 3%
CAE, 2%
Customer Feedback, 2%

Common senior customer service representative skills

Outbound Calls, 6%
Windows, 5%
Customer Inquiries, 5%
Product Knowledge, 4%
Quality Standards, 4%
Customer Satisfaction, 4%

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Senior Customer Account Executive
Senior Customer Account Executive vs Senior Customer Service Representative

Updated January 8, 2025

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