Senior customer account executive vs senior customer service specialist

The differences between senior customer account executives and senior customer service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer account executive and a senior customer service specialist. Additionally, a senior customer account executive has an average salary of $220,126, which is higher than the $35,466 average annual salary of a senior customer service specialist.

The top three skills for a senior customer account executive include CRM, software solutions and customer accounts. The most important skills for a senior customer service specialist are client facing, customer support, and inbound calls.

Senior customer account executive vs senior customer service specialist overview

	Senior Customer Account Executive	Senior Customer Service Specialist
Yearly salary	$220,126	$35,466
Hourly rate	$105.83	$17.05
Growth rate	-4%	-4%
Number of jobs	132,778	219,308
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	12	12

Senior customer account executive vs senior customer service specialist salary

Senior customer account executives and senior customer service specialists have different pay scales, as shown below.

	Senior Customer Account Executive	Senior Customer Service Specialist
Average salary	$220,126	$35,466
Salary range	Between $141,000 And $342,000	Between $29,000 And $41,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between senior customer account executive and senior customer service specialist education

There are a few differences between a senior customer account executive and a senior customer service specialist in terms of educational background:

	Senior Customer Account Executive	Senior Customer Service Specialist
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	-	-

Senior customer account executive vs senior customer service specialist demographics

Here are the differences between senior customer account executives' and senior customer service specialists' demographics:

	Senior Customer Account Executive	Senior Customer Service Specialist
Average age	40	40
Gender ratio	Male, 46.5% Female, 53.5%	Male, 30.7% Female, 69.3%
Race ratio	Black or African American, 11.2% Unknown, 5.9% Hispanic or Latino, 18.5% Asian, 6.1% White, 57.5% American Indian and Alaska Native, 0.9%	Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.6% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior customer account executive and senior customer service specialist duties and responsibilities

Senior customer account executive example responsibilities.

Achieve excellent performance results as compared to other Aarons stores.
Monitor customer reservations, efficient in customer resolution, assist teams with order allocation and expediting domestic and international shipments.
Implement cost cutting measures leveraging out FedEx applications and services provide.

Senior customer service specialist example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Compile, analyze and interpret important loan documents to troubleshoot and correct mortgage loan problems.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Authore and review client PowerPoint content for aesthetics and TurningPoint compatibility.
Perform quality control on reports and PowerPoint presentations to ensure uniform style, eliminate errors, and enhance reader-friendly appearance.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.

Senior customer account executive vs senior customer service specialist skills

Common senior customer account executive skills

CRM, 69%
Software Solutions, 10%
Customer Accounts, 7%
Inbound Calls, 3%
CAE, 2%
Customer Feedback, 2%

Common senior customer service specialist skills

Client Facing, 10%
Customer Support, 6%
Inbound Calls, 6%
Customer Calls, 5%
Credit Card, 5%
Customer Satisfaction, 5%

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Senior Customer Account Executive
Senior Customer Account Executive vs Senior Customer Service Specialist

Updated January 8, 2025

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