Senior customer service coordinator vs client service coordinator

Differences between senior customer service coordinator and client service coordinator duties and responsibilities

Senior customer service coordinator example responsibilities.

• Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
• Present PowerPoint presentations to new hires classes.
• Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.
• Help troubleshoot equipment like cell phones and internet devices, track packages for new equipment orders and replacements.
• Ship and activate customers equipment, troubleshoot.
• Produce and create all marketing materials and PowerPoint presentations.
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Client service coordinator example responsibilities.

• Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
• Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
• Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
• Process and order home appraisals for standard, VA and FHA home loans.
• Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
• Maintain frequent communications with nursing staff, utilization coordinators and directors.
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