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Senior operations manager jobs in Barnstable Town, MA - 329 jobs

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Senior Director, Operations
  • Landscape Construction Operations Manager

    Outerland

    Senior operations manager job in Mashpee, MA

    Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients. Role Description We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables Project Execution Work hands-on with the field staff to execute the project scopes of work, including, but not limited to: Site prep and grading Hardscape and masonry Softscape installations Irrigation, lighting, and drainage Ensure both the quality and timeliness of work performed Develop the skills of the team through on-the-job training Demonstrate best practices for organization, care of equipment, work ethic, and client communication Provide foremen with clear, executable plans for their jobs Perform layout of job sites and properly set elevations and grades Manage handoff between hardscape and softscape crews Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion Personnel Management Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is: Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment Equipment and Fleet Management Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget. Manage the care of shared construction equipment Verify that all equipment is being properly maintained through regular inspection Ensure all foremen are completing DOT circle checks daily Train all employees in the proper use and maintenance of equipment prior to use. Snow Management Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed. Available Benefits: 401(k) matching Medical/Vision/Dental Insurance Paid time off (PTO) Certification Reimbursement Uniform Reimbursement Career Advancement Qualifications: 10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape Hoisting License and DOT Card Previous experience with Landscape or Construction Management. Extreme attention to detail and fantastic organizational skills Extensive managerial experience and a passion for developing, training, and mentoring teams. Outstanding communication and interpersonal skills. General computer skills In-depth knowledge of landscape construction procedures, materials, and project management principles. Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels. Job Type: Full-time
    $75k-119k yearly est. 3d ago
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  • Sr Epic Analyst, Op-Time/Anesthesia/Perioperative

    Cape Cod Healthcare 4.6company rating

    Senior operations manager job in Barnstable Town, MA

    The Sr. Epic Analyst functions across all Cape Cod Healthcare affiliates as an information systems consultant to senior management, department managers, supervisors, clinicians, providers, and staff as they plan, implement, and maintain Information Systems and provide Information Services. PRIMARY DUTIES AND RESPONSIBILITIES: Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence. Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design. Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner. Provides basic system build support and guidance to Epic System Analyst staff as needed. Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed. Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters. Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team. Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement. Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues. Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements. Works collaboratively with group / team members and with other technical or functional areas of the department. Provides proactive support for group / team member System Analysts. Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements. Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned. Monitors and evaluates issues and request queues as assigned. Fulfills On-Call responsibilities as assigned. Performs and completes other duties as assigned. Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users Intermediate to advanced combination of technical, analytical, and customer service skills Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations Ability to work independently and exercise independent judgement Ability to effectively handle multiple, concurrent priorities and workloads Ability to complete assigned work in a timely and efficient manner Critical thinking and basic problem-solving skills Initiative and proactive follow-up skills Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities Ability to provide mentoring and support guidance for Systems Analysts Business relationship management skills for interactions with operational stakeholders and super-users Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams) In depth understanding of hospital and perioperative department workflow and design Clear understanding of HL7 and dataflow with third party vendors EDUCATION/EXPERIENCE/TRAINING: High School graduate or equivalent Bachelor's degree in healthcare or information technology related field or equivalent preferred Must possess or achieve one relevant Epic certification (OpTime or Anesthesia) within first year of employment 5 years of relevant experience: Information Technology, business analyst, operational super user, including a minimum of 2 years of systems analyst experience Relevant work experience in a perioperative setting or OpTime/Anesthesia analyst 1-2 years of OpTime/Anesthesia experience OpTime/Anesthesia implementation experience preferred. Schedule Details: Full-Time, Monday-Friday, Core Hours 8:00a-4:30p, Occasional On Call coverage. Pay Range Details: The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
    $81k-104k yearly est. 1d ago
  • Dog Groomer/Salon Manager - with 2 years experience full grooms/Comm Based

    Doggie Works, LLC

    Senior operations manager job in Pembroke, MA

    *IMMEDIATELY HIRING* Seeking experienced groomer for Salon Manager Position; full time for established boutique Dog Daycare / Grooming Business located in Pembroke, Ma. Must have at least two years' experience working in a salon as a groomer. Must have good listening skills, customer service skills and must be reliable and honest. Great opportunity to step into a solid busy client base. Pay commensurate with experience and existing client book you may bring with you. *Compensation is commission based, paid bi-weekly through payroll service with direct deposit. Hourly pay for any additional hours in the daycare *operations. Familiarity with Gingr helpful. PLEASE DO NOT APPLY IF YOU HAVE NO GROOMING EXPERIENCE OR TRAINING. Job Type: Full-time Pay: $17.00 - $22.00 per hour Expected hours: 30 - 40 per week Benefits: * Employee discount * Flexible schedule Work Location: In person
    $17-22 hourly 60d+ ago
  • Senior Director, Operations

    Cresco Labs 4.2company rating

    Senior operations manager job in Fall River, MA

    Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Sr Director, Operations is responsible for all operational activities within the facility. More specifically, this position is directly responsible for all Cultivation, Processing, Laboratory, Extraction, Food and Beverage Production, Packaging, Order Fulfillment, Engineering, Maintenance, Materials Management, and Logistics at the site. The Sr Director, Operations ensures standardization of all departments to the corporate center of excellence (COE) initiatives, drives consistent delivery of finished products for our customers through key metrics such as schedule adherence and cycle time, and promotes a culture of continuous improvement where employees and staff are empowered to elicit changes improving the company's bottom line. This position will report directly to the Vice President, Operations. CORE JOB DUTIES Accountable for P&L performance for the facilities. Improves efficiency of operations by driving key KPIs cross-functionally such as: Schedule Adherence Cycle Time % Yield across the different departments Dispensary Acceptance Rate Inventory Days on Hand (DOH) Lead operational management teams, including site directors, by making data driven decisions that maximize Cresco's shareholder value through support of financial latest estimates (LE), ensuring compliance to the corporate COE initiatives, and driving cross-departmental efficiencies Partners with corporate counterparts in Quality, Security, Safety, HR, and Compliance to ensure facilities are maintained to state regulatory, OSHA, and Cresco quality and HR standards Evaluates and implements new strategies to improve the efficiencies between Operations/Supply Chain, Sales, IT, Accounting and HR Manages the overall welfare of the team through training, coaching, and leading by example Address company policy violations and work in conjunction with HR and direct managers to administer disciplinary action Approve/deny internal costs and reimbursements; i.e. employee engagement and development, lunches, etc. Actively seeks out opportunities to train employees on new technology/industry trends REQUIRED EXPERIENCE, EDUCATION AND SKILLS Associates or Bachelors Degree in Operations, Supply Chain, Business Management, or related field; Master's degree, a plus 8+ years in Operations Management with experience running large cross-functional organizations with production totaling over $100MM annually Project management experience required Excellent written and verbal communication skills Ability to manage cross-functional stakeholders and Experience managing unionized facilities, a plus Demonstrated experience in a warehouse setting, production line environment, GMP/SQF/OSHA/ISO preferred; cannabis industry experience a plus Experience leading an organization in a highly regulated environment Effective solutions-based attitude and team-focused management style Strong ability to multitask and work through constant interruption in a fast-paced environment Proficient in all Office Suites (Google, Microsoft Office) and ability to learn seed-to-sale tracking system BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $165,000 - $190,000 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (โ€œCCPAโ€) Notice to Applicants: Please read the California Employee Privacy Notice (โ€œCA Privacy Noticeโ€) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
    $165k-190k yearly Auto-Apply 60d+ ago
  • PKG Section Head QMS

    Cipla Ltd.

    Senior operations manager job in Fall River, MA

    Pending Manager's approval
    $142k-270k yearly est. 14d ago
  • Project Manager - Wastewater Operations

    Weston & Sampson 3.9company rating

    Senior operations manager job in Plymouth, MA

    Weston & Sampson Services is currently looking for a Project Manager with at least 5 years of supervision/management experience holding active Massachusetts Drinking Water Treatment and Distribution Licenses. This position will be in the Plymouth/South Shore area. What you'll do: Supervision and management tasks of public water system operation, maintenance, and management Performing inspections of all plant equipment Reporting and oversight of preventive and repair maintenance Monitoring and observing operating conditions Water quality sampling/monitoring General troubleshooting and other tasks Performing routine lab tests and calibrating equipment Maintaining compliance with all safety requirements Performing minor maintenance of plant equipment Preparing monthly, annual, and other regulatory reports Ability to work occasional overtime, holidays, weekends, and nights as required What you will bring: High School Diploma or equivalent is required MA Distribution and Treatment Licenses are required Knowledge of MA DEP regulations of plan O&M is desirable Water system O&M skill sets Familiarity with computers in a Windows based environment Troubleshooting skills Good written and verbal communication skills Valid Driver's License Pay Range: $100,000.00 - $125,000.00+ depending on experience #LI-ONSITE Overview Weston & Sampson is an 100% employee-owned, full-service environmental and infrastructure consulting firm made up of more than 800 professionals, who work together to develop innovative, cost-effective solutions for our clients. Since our founding in 1899, Weston & Sampson's mission has been to protect, improve, and sustain the natural and built environment to enhance the quality of life. As we grow, we are seeking dedicated technical and professional individuals who want to collaborate on meaningful projects with a team that respects and values their ideas. Weston & Sampson offers a flexible work environment, competitive compensation, industry-leading benefits, and exciting career growth opportunities-all in a supportive and dynamic corporate culture that embraces diverse perspectives and recognizes people for their contributions. Weston & Sampson is an Equal Opportunity Employer. We embrace the rich perspectives and experiences that arise from people of different races, ethnicities, cultures, sexual orientation, gender identities, ages, socio-economic statuses, abilities, and religions, as well as other untapped groups, within our Weston & Sampson family and the communities we serve. Weston & Sampson is committed to the principles of Inclusion, Diversity, Equity, and Access (IDEA). Our goal is to foster a sense of belonging and equitable representation across our organization and to empower our employees to incorporate IDEA values into the work they perform. Your world is always changing, and so are we. Join us as we grow: *********************************************** A Note to Third-Party Recruiters: Weston & Sampson coordinates all recruiting and hiring at our company. We do not accept unsolicited resumes from third-party recruiters, staffing agencies or related firms. Resumes are only accepted if a signed agreement is in place. All unsolicited resumes will be considered the property of Weston & Sampson. Weston & Sampson is not responsible for any fees related to unsolicited resumes. #construction #maintenance #repair #operations
    $100k-125k yearly Auto-Apply 7d ago
  • Senior Manager, Commercial Operations Enabling Technology

    8427-Janssen Cilag Manufacturing Legal Entity

    Senior operations manager job in Raynham, MA

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: People Leader All Job Posting Locations: Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are searching for the best talent for a Senior Manager, Commercial Operations Enabling Technology to join our Commercial Operations team located in West Chester, PA or Raynham, MA. Purpose: As the Senior Manager, Commercial Operations at Johnson & Johnson, you will have the unique opportunity to make a significant impact on our organization. You will be responsible for successfully implementing our customer billing automation solutions strategy, guaranteeing that we deliver outstanding service to our customers at the appropriate cost to serve. This role is exciting because you will have the chance to achieve exceptional results, all while working for a company that is dedicated to making a positive impact in people's lives. You will be responsible for: Lead the strategic design of customer-centric solutions for the bill-only process within Medical Devices healthcare supply chain, which are expected to significantly reduce cost and burden on the sales force, identifying appropriate level of partnership and service channels with external partners Lead program management, project design, governance, and delivery off in-flight and new initiatives, ensuring appropriate project planning and actions plans are in place and delivered on-time and on-budget. Partner internally and externally to consider legal, HCC, compliance, and other considerations related to the bill-only process to maximize value while ensuring compliance Directly lead and indirectly influence a small team of specialists and provide effective coaching, feedback, support, and talent development Monitor and analyze customer feedback and data to identify areas for improvement and implement changes as necessary. Qualifications / Requirements: Bachelor's degree in a relevant field Minimum 8 years of professional work experience Ability to independently lead the design of creative solutions for complex business problems that consider multi-stakeholder feedback Health care (i.e. provider-side) supply chain experience is preferred Demonstrated experience leading projects organizational change initiatives Strong leadership skills with the ability to motivate and inspire a team to achieve superior results. Exceptional communication and interpersonal skills. Excellent problem-solving and decision-making abilities. Ability to thrive in a fast-paced, dynamic environment. Preferred: Experience in the healthcare industry either with medical facilities or manufacturers/vendors Experience interacting with customers and external partners. Ability to use high emotional intelligence to build support with team members. Travel requirement: Up to 15% nationally Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes #LI-hybrid #LI-PN2 Required Skills: Preferred Skills: Commercial Awareness, Cross-Functional Collaboration, Customer Intelligence, Customer Relationship Management (CRM), Developing Others, Inclusive Leadership, Leadership, Lead Generation, Operations Management, Performance Measurement, Process Improvements, Risk Assessments, Sales Enablement, Sales Support, Sales Training, Team Management The anticipated base pay range for this position is : $122,000.00 - $212,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year The following link to general company benefits information MUST also be included in the posting: Please use the following language: For additional general information on Company benefits, please go to: - *********************************************
    $122k-212.8k yearly Auto-Apply 17d ago
  • Senior Manager, Commercial Operations Enabling Technology

    6120-Janssen Scientific Affairs Legal Entity

    Senior operations manager job in Raynham, MA

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: People Leader All Job Posting Locations: Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are searching for the best talent for a Senior Manager, Commercial Operations Enabling Technology to join our Commercial Operations team located in West Chester, PA or Raynham, MA. Purpose: As the Senior Manager, Commercial Operations at Johnson & Johnson, you will have the unique opportunity to make a significant impact on our organization. You will be responsible for successfully implementing our customer billing automation solutions strategy, guaranteeing that we deliver outstanding service to our customers at the appropriate cost to serve. This role is exciting because you will have the chance to achieve exceptional results, all while working for a company that is dedicated to making a positive impact in people's lives. You will be responsible for: Lead the strategic design of customer-centric solutions for the bill-only process within Medical Devices healthcare supply chain, which are expected to significantly reduce cost and burden on the sales force, identifying appropriate level of partnership and service channels with external partners Lead program management, project design, governance, and delivery off in-flight and new initiatives, ensuring appropriate project planning and actions plans are in place and delivered on-time and on-budget. Partner internally and externally to consider legal, HCC, compliance, and other considerations related to the bill-only process to maximize value while ensuring compliance Directly lead and indirectly influence a small team of specialists and provide effective coaching, feedback, support, and talent development Monitor and analyze customer feedback and data to identify areas for improvement and implement changes as necessary. Qualifications / Requirements: Bachelor's degree in a relevant field Minimum 8 years of professional work experience Ability to independently lead the design of creative solutions for complex business problems that consider multi-stakeholder feedback Health care (i.e. provider-side) supply chain experience is preferred Demonstrated experience leading projects organizational change initiatives Strong leadership skills with the ability to motivate and inspire a team to achieve superior results. Exceptional communication and interpersonal skills. Excellent problem-solving and decision-making abilities. Ability to thrive in a fast-paced, dynamic environment. Preferred: Experience in the healthcare industry either with medical facilities or manufacturers/vendors Experience interacting with customers and external partners. Ability to use high emotional intelligence to build support with team members. Travel requirement: Up to 15% nationally Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes #LI-hybrid #LI-PN2 Required Skills: Preferred Skills: Commercial Awareness, Cross-Functional Collaboration, Customer Intelligence, Customer Relationship Management (CRM), Developing Others, Inclusive Leadership, Leadership, Lead Generation, Operations Management, Performance Measurement, Process Improvements, Risk Assessments, Sales Enablement, Sales Support, Sales Training, Team Management The anticipated base pay range for this position is : $122,000.00 - $212,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year The following link to general company benefits information MUST also be included in the posting: Please use the following language: For additional general information on Company benefits, please go to: - *********************************************
    $122k-212.8k yearly Auto-Apply 17d ago
  • Director, Supply Chain Operations

    Southcoast Health System 4.2company rating

    Senior operations manager job in Fairhaven, MA

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Director, Supply Chain Operations. A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under general direction of the VP Supply Chain Strategy & Logistics, Southcoast Health System or designee, is responsible for the strategic planning and execution of the Southcoast System Supply Chain Management Program. This position evaluates, controls and directs supply chain operations including, expense monitoring, procurement, warehousing, receiving, shipping and distribution of supplies and equipment across the entire system to meet organizational, strategic, financial and operational goals. Qualifications * A Bachelors degree or an equivalent combination of education and experience is required, Masters Degree in Business Administration or the equivalent education and experience are strongly preferred. * A clinical background is a plus. * At least seven years of supply chain leadership experience in a healthcare or similarly complex organization is required. * Skilled at negotiation, development and analysis of quantitative data, ability to influence others, excellent listener, problem solver and the ability to effect change in a cooperative spirit are required. * Interact with senior management, department managers and vendors in a professional manner. * Work as a team member. Negotiate and make sound decisions. * Work well under pressure and meet multiple and sometimes conflicting deadlines Compensation will commensurate with experience. Pay Range USD $150,000.00 - USD $200,000.00 /Yr.
    $150k-200k yearly Auto-Apply 60d+ ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Senior operations manager job in Bourne, MA

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $64k-86k yearly est. 52d ago
  • Cyber Security Co-Op

    State of Massachusetts

    Senior operations manager job in Braintree Town, MA

    The Massachusetts State Lottery Commission ("MSLC") Summer Internship Program provides emerging leaders with the opportunity to build a foundational understanding of career pathways in public service through experiential learning opportunities. The Cyber Security Co-Op opportunity runs from 5/18/2026 - 12/24/2026; however, the selected candidate will join their fellow cohorts in attending weekly development workshops, volunteer experiences, and mentoring opportunities from June - August as part of the MSLC's Summer Internship Program. All students will conclude the program with a final presentation to showcase the insights they've developed over the summer. JOB SUMMARY The objective of the Massachusetts State Lottery Commission ("MSLC") Cyber Security department is to establish and maintain a solid foundation for cyber security and compliance management to reduce the risk of unauthorized access to MSLC environment, ensure regulatory compliance, protect the reputation and brand of MSLC, establish a culture of accountability and increasing the level of awareness of all personnel. The Cyber Security department ensures that players experience a secure, world-class product. The Cyber Security Co-Op opportunity offers entry-level professional experience to graduate students seeking a career in cyber. This position is eligible for a hybrid work schedule. Our telecommute policy requires a minimum of 2 days/week in the office. One of those days must be either a Monday or a Friday. Additional in-office days may be required for job training and/or meetings. ESSENTIAL FUNCTIONS * Investigate and document cyber security incidents in the Mass Lottery computer systems. * Document process and procedures that govern the discovery, investigation, and remediation of security incidents. * Assist the Cyber team in day-to-day operations. WHO WE ARE The mission of The Lottery is to: * Secure the integrity of our games; * Protect the well-being of our customers; * Maximize revenues returned to the Commonwealth for the benefit of our cities and towns. Since selling its first ticket in 1972, the Mass Lottery has generated over $161 billion in revenues, awarded over $114 billion in prizes, returned over $34 billion in net profit to the Commonwealth for unrestricted local aid provided to cities and towns, and paid over $9.2 billion in commissions and bonuses to its statewide network of retailers. More information can be found on our website at ***************************** APPLICATION DEADLINE IS FEBRUARY 28, 2026. INTERVIEWS WILL BE SCHEDULED IN MARCH. PREFERRED QUALIFICATIONS * Graduate student with prior coursework or work experience in Cyber Security or Information Security Management. * Understanding of security principles and practices * Attention to detail and accuracy * Troubleshooting and problem-solving skills Please note that the Lottery will not consider family members of current employees as eligible for employment. Family members shall include an employee's spouse, brother, sister, children, stepchildren, parents, stepparents, sister/brother-in-law, daughter/son-in-law or an individual residing in an employee's household. The Massachusetts State Lottery Commission is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
    $61k-112k yearly est. 7d ago
  • Program Operations Manager - POM G1

    Peopleorporated

    Senior operations manager job in Fall River, MA

    Program Operations Manager - Full Time Pay Rate: $64,500 Schedule: Monday -Friday 9am-5pm with 2 weekend shifts per month, flexibility required outside of regular schedule COME JOIN OUR AMAZING TEAM!! About the Role: People Incorporated is seeking a Program Operations Manager (POM) to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person-centered environment. Key Responsibilities: Oversee daily supports, medical needs, and service plans for individuals Supervise, train, and schedule direct care staff Maintain licensing compliance, safety drills, and quality assurance Coordinate with guardians, clinicians, and outside agencies Manage site budgets, payroll, and facility needs Serve in an on-call rotation and assist other sites as need QUALIFICATION A bachelor s degree in human services or a related field and two years related experience, one year in a supervisory capacity; or an associate s degree and three years related experience, one year in a supervisory capacity; or suitable combination of education and experience Excellent oral and written communication skills Ability to demonstrate effective project management skills Ability to follow organization policies, procedures, and management decisions Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults Ability to respond adeptly and responsibly to site and division emergencies Ability to safely transport individuals using an Agency and/or personal vehicle A qualifying criminal background check, driving record, and a valid driver s license A current copy of all required health records and TB assessments Why join our Team? Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes: **For employees working in benefit eligible positions only** Available Benefits: 4 weeks accrued paid time off 11 paid holidays annually Health Insurance Dental Insurance Vision Insurance 403(b) savings plan Wellness Activities and initiatives Medical and Dependent Care Flexible Account FREE Life and Long-term Disability Insurance Short-term Disability Insurance Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile) Employee Assistance Program Fitness Center on Site Discounts on Auto, Home and Renters Insurance Free Financial Planning/Analysis Public Service Student Loan Forgiveness Program Financial Support with Monthly Student Loan Payments People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at ******************** Professional Developmental: Tuition Assistance Program Financial support with monthly student loan payments Reimbursement for C.N.A. Training and Licensing FREE DDS Certificate (Human Service) Scholarship Opportunities Degree Completion Incentive Join us! #peoplewithapurpose People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow. People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at ******************** UNITED WAY MEMBER AGENCY EOE
    $64.5k yearly 60d+ ago
  • MFG Section Head

    Top Prospect Group LLC

    Senior operations manager job in Fall River, MA

    Job Title Manufacturing Section HeadJob Details Manufacturing Section Head - Direct Hire Salary Range: $83,200 - $104,000Job Location Fall River, MAWork Hours General hours: 8:30 AM - 5:00 PM (may vary based on business needs) Reports To The Manufacturing Section Head is responsible for overseeing manufacturing activities within the assigned section to ensure compliance with cGMP, safety standards, quality requirements, and production timelines. This role drives operational efficiency while meeting quality, cost, and delivery targets.Duties and Responsibilities: include the following. Other duties may be assigned.Production Planning & Execution Review planned vs. actual production daily and control production activities according to schedules Prepare and manage production schedules; ensure adherence to targets and quality standards Ensure availability of raw materials, reagents, and solvents across all shifts Execute new product introductions and technology transfers through gap analysis Review in-process testing data daily to improve final product quality Monitor unit operations to prevent process failures Ensure effective shift-to-shift communication through performance dialogue meetings Maintenance & Asset Utilization Coordinate with Engineering to resolve maintenance issues impacting production Optimize utilization of manufacturing consumables within budget constraints Conduct daily cross-functional AET meetings to improve yield, solvent recovery, and reduce OOS/OOT and complaints Ensure availability of critical spare parts and consumables to minimize downtime GMP Compliance & Documentation Maintain audit readiness through proper facility management and documentation Lead investigations including deviations, OOS/OOT, change controls, and CAPAs Perform surprise documentation checks to ensure GMP compliance Prepare and review qualification, validation, and GMP documentation Participate in internal and external audits Review batch records, SOPs, and APQRs for accuracy and completeness Workforce Management & Training Ensure adequate and effective manpower allocation across shifts Plan and conduct training on SOPs, policies, and regulatory updates Drive zero non-conformance through continuous employee development Safety & Environmental Compliance Ensure all operations comply with safety standards and procedures Coordinate with EHS to maintain PPE availability and compliance Conduct safety training and promote a culture of safe working practices Manufacturing Excellence & Continuous Improvement Maximize equipment utilization through performance monitoring Review OOE data and drive PDCA initiatives to reduce losses Track machine performance trends to sustain baseline performance Develop plans to optimize bottleneck equipment Monitor yields of key products to exceed baseline targets Major Challenges Managing competing equipment demands in a multiproduct facility Maintaining production schedules during renovations and equipment upgrades Adjusting capacity plans due to fluctuating demand Delays in regulatory document approvals Limited spare parts availability due to budget constraints Extended cycle times for batch record changes and approvals Raw material quality issues requiring supplier CAPAs Key InteractionsInternal Quality Assurance / Quality Control (daily) Engineering & Utilities (daily) Technical Support & Technology Transfer (as needed) Stores & Warehouse (daily) EHS (daily) R&D, RA, Capacity Planning, IT, Central SCADA Team External Equipment OEMs and tooling suppliers External auditors Maintenance and calibration contractors Civil contractors Key Decision Areas Production batch scheduling Manpower allocation and shift planning Consumable utilization Deviation handling and CAPA implementation Equipment and facility modifications Batch size optimization and capacity enhancement Vendor development for cost-effective sourcing Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Education & Experience Bachelor's degree in Pharmaceutical Manufacturing, Industrial Management, or related field preferred 5-9 years of experience in pharmaceutical formulation manufacturing Strong knowledge of cGMP, manufacturing processes, and documentation systems Technical & Systems Skills Knowledge of pharmaceutical manufacturing equipment Strong troubleshooting and root-cause analysis skills Experience supporting regulatory inspections and audits Proficiency in Microsoft Office SAP experience preferred Inhalation / MDI product experience is a plus Professional & Behavioral Competencies Strong communication and interpersonal skills Self-starter with high initiative Detail-oriented with strong organizational skills Ability to work in a fast-paced, regulated environment Willingness to work flexible schedules and multiple shifts Company Overview Founded in 2010, Top Prospect Group was created with a focus on matching high-quality candidates with top clients while fostering an environment where success is shared by all. In 2023, the company was acquired by HW Staffing Solutions, expanding its service offerings to include technology and professional services.Qualified candidates are encouraged to apply immediately! Please include a clean copy of your resume, salary expectations, and any references in your application.#INDTPGSHELTON
    $83.2k-104k yearly 12d ago
  • PJR Construction - Construction Office & Operations Manager

    Viaggio Partners

    Senior operations manager job in Portsmouth, RI

    THE BLUEPRINT At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team. Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in. THE CRAFTSMAN You've got the battle scars of an Office Manager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top. Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age. This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need. We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply. THE SPECS Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned Run daily office administration: visitors, mail, calls, calendars, and meetings Create, document, and enforce SOPs/policies; improve workflows and drive adoption Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar) Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment Maintain and support project documents as requested Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events Assist with accounts payable: Follow-through on approval process Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple โ€œProperties Dashboardโ€ and share daily/weekly summaries with leadership THE TOOLBELT Required 4-6 years in office/operations roles MS Office and/or Google Workspace proficiency (3+ years) Comfortable with job/field software and time-tracking tools Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines Preferred 8+ years in office/operations roles; construction admin strongly preferred Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience) 3+ years Project coordination supporting owner/field supervisors JobTread / Procore / BuilderTrend or similar: 2+ years Accounts Payable support We're willing to train on the following, but bonus points for experience with: QuickBooks Online (QBO): 1+ year Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus THE DRAW PLAN $65,000-$80,000 annual base salary (DOE) 401(k) with 3% match Comprehensive medical, dental, and vision coverage options with shared employer contribution Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays Team-building events, including birthday celebrations, holiday parties, etc. Professional Development Training after 1 year If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
    $65k-80k yearly 60d+ ago
  • Healthcare Regional Operations Manager - Novella Infusion - MA and RI

    Oi Infusion Services

    Senior operations manager job in Fall River, MA

    About the Company Launched in 2018, OI Infusion aims to improve the patient and provider experience while simultaneously lowering costs for both providers and payers. The company operates both an infusion management service organization (MSO) and a network of multi-site ambulatory specialty infusion centers, called Novella. The MSO business line offers services such as staffing, managing operations, and revenue cycle operations for physician practices, enabling the specialty groups to provide infusion services to their patient base. We help our partners treat their patients in a comfortable, convenient, and affordable setting. The Novella ambulatory specialty infusion centers allow for the business to contract directly with payers and are a major lever for future growth. Since its inception, Novella has scaled to operate over 35 clinics in the New England region About the Role As a Regional Operations Manager, you will significantly impact our Operations team and the larger organization. We seek a talented individual passionate about leadership and operational excellence with a proven track record of success. In this role, you will lead, direct, and manage 10-12 ambulatory infusion centers within an assigned region. This role ensures that each site exceeds clinical, customer service, financial, and regulatory standards. Reporting to the Senior Regional Operations Director, the Regional Operations Manager plays a critical role in operational leadership, compliance, patient satisfaction, and staff development. If you're ready to take on a challenging role that offers autonomy and the chance to make a meaningful contribution, we want to hear from you! Region: Massachusetts: Duxbury, West Yarmouth, Bourne, Weymouth, Taunton, Fall River and Rhode Island: Warwick, East Providence, and Lincoln Pay: $80,000-$110,000 based on direct experience and up to 10% annual bonus. Essential Duties and Responsibilities Operational Management: Oversee the day-to-day operations of a portfolio of 10-15 ambulatory infusion centers including clinical, operational and financial aspects. Ensure efficient and effective management of all clinical programs by implementing and adhering to policies, procedures, and protocols. Leadership and Team Development: Responsible for hiring, onboarding, retaining, and managing the performance of employees. Manage a team of 25+ clinical and administrative site level staff (Nurse Practitioners, Nurses, Medical Assistants, Administrative Assistants). Develop and maintain a strong, effective team committed to service excellence and operational efficiency. Promote a culture of accountability, professional growth, and high performance. Clinical Excellence & Patient/Provider Experience Ensure high standards of patient care and satisfaction across all sites. Collaborate with clinical leadership on quality improvement initiatives. Partner directly with Sales and Territory Managers to maintain provider relationships. Resolve escalated patient concerns and implement process improvements by partnering with all stakeholders. Lead quality assurance meetings with Medical Directors within your assigned region Operational Excellence: Leverage data and analytics to drive operational effectiveness and achieve key performance indicators (KPIs). Partner with all departments to ensure operational needs are met, including intake, inventory, and billing departments. Establish and follow action plans to improve performance and meet organizational standards. Coordinate facility readiness, inventory management, and equipment maintenance. Strategic Planning and Growth: Partner with the Novella Growth team for opportunities within your area. Support implementation of new centers or expansion of current services. Evaluate regional performance data to inform strategic staffing decisions. Partner with the Senior Regional Operations Director and Growth team for opportunities within your area. Communicate and implement corporate strategic initiatives to achieve organizational goals. Work cross-functionally with corporate teams to align site-level goals and metrics with organizational objectives. Regulatory Compliance and Quality Assurance: Ensure compliance with all federal, state, and local regulations, including HIPAA and OSHA. Lead clinics through initial and renewal accreditation process. Continuously monitor and improve the quality of care provided at infusion suites. Other Duties: Perform other duties as assigned to support the organization's goals and objectives. Work Environment Hybrid (Remote w/ on-site presence at clinics 4 days/week) Travel: 80% local travel (clinic visits w/i assigned region) Minimum Qualifications Education: Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field. Experience: Minimum of 4 years of experience in healthcare operations (preferably in infusion, oncology, or ambulatory services) Demonstrated experience managing multi-site operations including oversight of clinical and administrative professionals in a fast-paced environment Skills: Strong leadership and team-building skills. Excellent written and verbal communication and presentation skills. High degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems. Ability to thrive in an environment where ownership and accountability are highly valued. Ability to quickly implement and adapt to changing workflows. Detail-oriented and adept at managing multiple tasks and priorities, ensuring that nothing falls through the cracks. Ability to work cross-functionally and drive strategic initiatives. Benefits Medical, dental and vision coverage Company paid Short Term Disability Employee Assistance Program Paid Time Off including Responsible PTO and paid holidays Paid Parental Leave 401k w/ employer match
    $80k-110k yearly Auto-Apply 60d+ ago
  • Director of Business Operations

    Legacy Service Partners Career

    Senior operations manager job in Braintree Town, MA

    About the Role: The Director of Business Operations is responsible for overseeing business operations, performance, and growth across one or multiple locations. This role provides leadership, strategic direction, and operational support to ensure that all locations within the market area meet financial goals, deliver exceptional customer experiences, and achieve growth within the region. The Director of Business Operations works closely with regional leadership and local managers to drive consistency, growth, and operational excellence. Key Responsibilities: Lead the day-to-day operations of one or multiple locations of a partner company, ensuring high levels of efficiency and effectiveness. Manage and develop Branch Managers at assigned locations to achieve financial and operational goals. Own assigned location P&Ls and provide financial oversight, including reviewing budgets, forecasting, and identifying cost-saving opportunities. Create systems and processes with local managers to meet sales, gross margin, and operational KPIs. Develop and implement operational strategies aligned with the company's overall objectives comprised of operations, human resources, marketing, and technology. Lead daily stand-up meetings with local operational leaders to drive daily operational excellence. Work closely with partner-level shared services (Finance, HR, Marketing, etc.) to increase profitability, improve margins, and achieve goals. Identify opportunities for growth and expansion within the region and develop plans to capitalize on them. Develop a strong focus on recruiting talent with the local service, sales, and install managers and in partnership with the platform recruiting resources. Build strong relationships with key stakeholders, clients, and community partners within the market area. Ensure operational compliance with company policies, procedures, and industry regulations. 5 Big Things - What Success Looks Like Consistent Operations: Each location runs with discipline by holding Branch Managers accountable. Daily huddles happen everywhere. Predictable Financial Results: Each location hits budget. Revenue, margin, and controllables are on track. KPIs are reviewed weekly. Issues are fixed quickly. Strong Location Leaders: Leaders are onboarded well. Expectations are clear. A bench is always building. Consistent Customer Experience: Customers get the same experience everywhere. Issues are resolved fast. Owner-Mindset Leadership: You act with urgency. You protect the brand. You enforce standards. You scale what works. Qualifications: Bachelor's degree in Business Administration, Management, or related field. 7+ years of progressive leadership experience in multi-unit operations, preferably in residential services managing revenue streams of $25m or greater. Sales-oriented background with a focus on driving sales growth through repeatable and scalable processes. Strong business acumen with proven ability to manage budgets, analyze financial data, and improve operational efficiency. Exceptional leadership, communication, and people development skills. Demonstrated success in driving growth and achieving performance targets across multiple locations. Ability to travel frequently within the assigned market area. Interpersonal Qualifications: Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. Exceptional problem-solving and conflict resolution skills to improve things big and small. Highly organized, ability to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity. Why You'll Want to Work Here: Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance Pay directly tied to results - Get what you deserve Benefits you will use - Full medical, dental, and vision packages including fully employer paid options Secure your financial future - 401(k) with company match Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors We invest in your future - leadership training that directly results into bigger career opportunities Learn on the job - continuous education stipends available Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values - winning together, performance over politics, and today not tomorrow. Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
    $97k-168k yearly est. 13d ago
  • Fixed Operations Director

    Freedomroads

    Senior operations manager job in Berkley, MA

    Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What You'll Do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What You'll Need to Have for the Role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license required May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $95k-125k yearly Auto-Apply 16d ago
  • Director of Business Operations

    Advanced Worker 4.5company rating

    Senior operations manager job in Braintree Town, MA

    Job Description The Director of Business Operations is responsible for overseeing business operations, performance, and growth across one or multiple locations. This role provides leadership, strategic direction, and operational support to ensure that all locations within the market area meet financial goals, deliver exceptional customer experiences, and achieve growth within the region. The Director of Business Operations works closely with regional leadership and local managers to drive consistency, growth, and operational excellence. Key Responsibilities: Lead the day-to-day operations of one or multiple locations of a partner company, ensuring high levels of efficiency and effectiveness. Manage and develop Branch Managers at assigned locations to achieve financial and operational goals. Own assigned location P&Ls and provide financial oversight, including reviewing budgets, forecasting, and identifying cost-saving opportunities. Create systems and processes with local managers to meet sales, gross margin, and operational KPIs. Develop and implement operational strategies aligned with the company's overall objectives comprised of operations, human resources, marketing, and technology. Lead daily stand-up meetings with local operational leaders to drive daily operational excellence. Work closely with partner-level shared services (Finance, HR, Marketing, etc.) to increase profitability, improve margins, and achieve goals. Identify opportunities for growth and expansion within the region and develop plans to capitalize on them. Develop a strong focus on recruiting talent with the local service, sales, and install managers and in partnership with the platform recruiting resources. Build strong relationships with key stakeholders, clients, and community partners within the market area. Ensure operational compliance with company policies, procedures, and industry regulations. Success Factors: Consistent Operations: Each location runs with discipline by holding Branch Managers accountable. Daily huddles happen everywhere. Predictable Financial Results: Each location hits budget. Revenue, margin, and controllables are on track. KPIs are reviewed weekly. Issues are fixed quickly. Strong Location Leaders: Leaders are onboarded well. Expectations are clear. A bench is always building. Consistent Customer Experience: Customers get the same experience everywhere. Issues are resolved fast. Owner-Mindset Leadership: You act with urgency. You protect the brand. You enforce standards. You scale what works. Qualifications: Bachelor's degree in Business Administration, Management, or related field. 7+ years of progressive leadership experience in multi-unit operations, preferably in residential services managing revenue streams of $25m or greater. Sales-oriented background with a focus on driving sales growth through repeatable and scalable processes. Strong business acumen with proven ability to manage budgets, analyze financial data, and improve operational efficiency. Exceptional leadership, communication, and people development skills. Demonstrated success in driving growth and achieving performance targets across multiple locations. Ability to travel frequently within the assigned market area. Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. Exceptional problem-solving and conflict resolution skills to improve things big and small. Highly organized, ability to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity.
    $81k-143k yearly est. 7d ago
  • Business Manager

    South Shore Technical High School

    Senior operations manager job in Hanover, MA

    The South Shore Regional School District seeks a seasoned Business Manager to oversee the District's Business Office, acting as a key member of the District's leadership team, responsible for the effective and compliant management of financial, procurement, grants, and operational functions in accordance with Massachusetts General Laws, Department of Elementary and Secondary Education (DESE) regulations, and School Committee policies. This role ensures that fiscal and operational resources are aligned with the district's mission to deliver high-quality vocational and academic education. The Business Manager reports to the Superintendent-Director and works collaboratively with the District's Treasurer and other administrators in managing all of the financial aspects of the District's operations. This is a full time, full year non-union salaried position with a projected start date in December 2025 or January 2026 as arranged. South Shore Regional offers a comprehensive benefits package, paid leave time and a collegial working environment. Compensation is negotiable in the range given below, based on licensure, education and experience. Essential Duties and Responsibilities: 1. Financial Management & Budgeting Develop, present, and manage the annual district budget in collaboration with the Superintendent-Director and School Committee. Monitor revenues and expenditures to ensure fiscal integrity and compliance with applicable laws, regulations, and grant conditions. Prepare periodic financial reports for the Superintendent, School Committee, and DESE, including End-of-Year Financial Reports (EOYR) and other required filings. 2. Procurement & Contract Administration Oversee all purchasing activities in compliance with Massachusetts General Laws Ch. 30B, Ch. 149, Ch. 30 ยง39M, and other relevant statutes. Develop and manage Requests for Proposals (RFPs), Invitations for Bids (IFBs), and quotations to ensure transparency, competitiveness, and best value for the district. Negotiate, execute, and manage contracts for goods, services, and capital projects, ensuring proper documentation, vendor performance, and fiscal accountability. 3. Grants Management Administer all state, federal, and private grant programs and competitive grants. Prepare budgets, track expenditures, and submit required programmatic and financial reports to DESE and other grantors. Ensure timely drawdown of funds and adherence to grant guidelines, allowable costs, and recordkeeping requirements. 4. DESE Compliance & Reporting Maintain compliance with DESE regulations, reporting requirements, and financial standards. Submit required financial data through the Student Information Management System (SIMS), School and District Profiles, and other DESE portals as needed. Support audits and program reviews, implementing corrective actions as necessary. 5. School Operations & Facilities Support Support the Superintendent-Director in overseeing non-instructional operations, including transportation, food services, and facilities maintenance, in collaboration with department supervisors. Assist with capital planning, including MSBA processes and long-term facilities management. Implement cost-effective operational practices while maintaining safety and efficiency. 6. Leadership & Collaboration Serve as a strategic advisor to the Superintendent-Director on fiscal and operational matters. Supervise and evaluate business office staff, ensuring professional growth and cross-training. Collaborate with vocational, academic, and support staff to align resources with instructional priorities. Qualifications Required: Bachelor's degree in business administration, accounting, finance, public administration, or related field. Minimum of five years' progressively responsible experience in public sector financial management, preferably in a Massachusetts public school district. Strong knowledge of Massachusetts school finance laws, DESE regulations, and municipal procurement requirements. Demonstrated expertise in budget development, grants management, and financial reporting. Proficiency with Tyler or comparable municipal/school financial software. Preferred: Certified Massachusetts Public Purchasing Official (MCPPO) designation. Massachusetts DESE School Business Administrator license or eligibility. Master's degree in business, public administration, or related field. Experience in a vocational-technical school district environment. Core Competencies Strong analytical, organizational, and problem-solving skills. Ability to interpret and apply complex laws and regulations. Excellent communication skills, both oral and written. Commitment to transparency, accountability, and ethical stewardship of public resources. Ability to work collaboratively with diverse stakeholders in a fast-paced environment. Working Conditions Full-time, 12-month position. Primarily office-based, with occasional attendance at evening meetings and school events. Travel to training sessions, procurement meetings, and DESE-related events as needed. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Minimal to light physical effort is generally required in performing duties in an office environment. This position may require the ability to operate a computer keyboard and standard office equipment at efficient speed and for lengthy periods of time. Funding Source: Budget
    $74k-132k yearly est. 60d+ ago
  • Business Manager - $85-90K

    Shawmut Corporation 4.4company rating

    Senior operations manager job in West Bridgewater, MA

    Full-time Description We are seeking a highly organized and technically capable Business Manager to support the growth of our textile-based medical device fabrication business. This role blends commercial, engineering, and operational responsibilities, requiring hands-on involvement in sourcing, costing, quoting, process development, and cross-functional project management. The ideal candidate will be comfortable working in a fast-paced, regulated manufacturing environment and be able to bridge the gap between engineering, purchasing, and production. Responsible to meet the requirements of Shawmut's internal business systems and support the Key Account Managers with customer requirements and interacting with Shawmut internal teams. Lead the accurate and timely delivery of customer quotations and sales forecasting for the Technical Composite Solutions (TCS) business group. Key Responsibilities Commercial & Costing Research and qualify component and material suppliers, including evaluation of pricing, minimum order quantities (MOQs), lead times, and quality considerations. Build and maintain detailed cost models covering materials, labor, overhead, tooling, and capital equipment. Prepare accurate and competitive quotations for customers, including margin analyses and pricing strategies. Track cost drivers and identify opportunities for cost reduction and process efficiency. Engineering & Technical Support Read, interpret, and work from technical drawings, specifications, and customer requirements. Provide engineering support to manufacturing, including troubleshooting production issues and supporting design-for-manufacturability efforts. Assist in the development and refinement of product designs in collaboration with engineering and quality teams. Manufacturing & Process Development Design and document manufacturing process flows for textile-based medical devices. Define standard work, work instructions, and routing operations. Support equipment selection, tooling development, and capacity planning. Ensure processes align with regulatory and quality system requirements for medical devices. Project & Cross-Functional Management Manage projects from concept through production launch, including timelines, resources, and deliverables. Serve as a key liaison between Sales, Purchasing, Engineering, Manufacturing, Quality, and Operations. Coordinate prototype builds, pilot runs, and production ramps. Track project risks, issues, and corrective actions. Requirements Bachelor's degree in Engineering, Business, Operations Management, or related field (or equivalent experience). 2-5 years of inside sales/key account management/inside sales administrative experience in manufacturing, textiles, medical devices, or similar regulated industries. Proficiency with Excel for data analysis Experience with cost modeling and quoting in a manufacturing environment. Experience with supplier research and sourcing with MOQ and lead-time management. Preferred Qualifications Ability to read and interpret technical drawings. Experience with process flow design and manufacturing documentation. Experience in medical device manufacturing and quality standards (ISO 13485, ISO9001). Familiarity with textile fabrication processes (cut-and-sew, lamination, RF welding, ultrasonic welding, etc.). Experience with ERP/MRP systems and project management tools. Lean manufacturing or Six Sigma background. Key Skills & Competencies Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Excellent communication and cross-functional collaboration skills. Detail-oriented with strong organizational abilities. Ability to work hands-on in a production environment as needed. Strong curiosity and willingness to learn. Ability to adapt to changing situations. About Us: Shawmut Corporation pioneers textile innovation, delivering high-performance materials for Automotive, Health & Safety, Defense, and Custom Laminating Solutions. Proudly operating since 1916, we now operate globally with thirteen locations across three continents. Our team excels in engineering and analytics, fostering a collaborative environment to meet industry demands. Committed to sustainability and employee well-being, we offer safe, healthy workplaces. Join us and be part of a dynamic, innovative company shaping the future of textiles. About the location: Situated in West Bridgewater, Massachusetts, Shawmut Corporation's global corporate offices and manufacturing site is also home to our Technical Composite Solutions (TCS) division. A diverse and dynamic workforce thrives here, where seasoned employees with over 30 years of tenure collaborate seamlessly with fresh talents, making it a hub for innovation and growth. Shawmut. Materials Innovation for a Better World This cornerstone facility outputs critical textile components for multiple industries, including Medical Device, Technical Fabrics, Health & Safety, Footwear, and Defense & Protective sectors. Easily accessible from State Route 24, our HQ is nestled on a picturesque, forested campus that offers serene surroundings. Join us at Shawmut Corporation's headquarters, where every day brings new opportunities to shape the future and be part of something extraordinary. Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together! Compensation & Benefits: Competitive wage structure reflective of current market trends. Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed Health savings accounts (HSA) and flexible spending accounts (FSA) Company-paid basic life and AD&D insurance Short-term and long-term disability coverage Employee assistance and wellness programs 401(k) Retirement Savings Plan Shawmut Corporation is an equal opportunity employer, committed to providing fair employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. We are dedicated to maintaining a safe work environment in line with ISO standards. Employees are expected to comply with all safety regulations, identify and report hazards, attend safety training, report incidents promptly, use required PPE, and participate in continuous safety improvements and emergency preparedness activities. By following these guidelines, we aim to minimize risks and ensure the well-being of everyone at Shawmut Corporation. Salary Description $85-90K
    $85k-90k yearly 13d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Barnstable Town, MA?

The average senior operations manager in Barnstable Town, MA earns between $101,000 and $194,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Barnstable Town, MA

$140,000
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