Senior operations manager jobs in Kalamazoo, MI - 683 jobs
All
Senior Operations Manager
Operations Director
Unit Manager
General Manager
Operations Manager
Regional Director Of Operations
Senior Manager
Business Support Manager
Salon Manager
Retail District Manager
Administrative Operations Manager
Operations Program Manager
Director Of Manufacturing Operations
Operations Project Manager
Security Operations Manager
Director of Operations
Crystal Clean Auto Detailing
Senior operations manager job in Grand Rapids, MI
Crystal Clean Auto Detailing is seeking an experienced and high-energy Director of Operations to lead daily operations across multiple Michigan locations. The Director of Operations will drive operational excellence, support growth strategy, and ensure strong performance through disciplined planning, people leadership, and financial accountability.
This leader will oversee operations, business growth, location performance, labor and staffing strategy, HR support, and overall business execution - partnering closely with the CEO and executive team to advance the company's vision and expansion goals.
Essential Functions
Labor Management: Manage labor planning, staffing structure, workforce capacity, and productivity targets
Daily Operations: Lead daily operational performance across all locations to ensure efficiency, quality, throughput, and service excellence
Policy and Procedure Development: Standardize processes, improve workflow, and identify inefficiencies or gaps across the business
Finance: Monitor financial performance including labor costs, supplies, margins, and P&L by location; support budgeting and forecasting
Team Development: Develop supervisors and managers through coaching, accountability, and leadership support
Strategic Planning: Support strategic planning and execution around growth, expansion, and dealership partnerships
Culture: Foster a strong culture of ownership, problem-solving, and continuous improvement
Organizational Relationships
Reports to: CEO of Crystal Clean
Direct Reports: On-Site OperationsManager, Maintenance Manager, Retail Manager, Dealer Account Manager, Project Launch Manager
Qualifications
Bachelor's degree in Business Administration or a related field; Master's degree preferred.
Proven experience as an Operations Director or in a seniorOperations leadership role.
Exceptional leadership, interpersonal, and communication skills.
Strategic thinker with the ability to solve complex Operations challenges.
Proficiency in HRIS and Microsoft Office Suite is preferred.
A minimum of 7 years of progressive Operations leadership experience.
Preferred Experience
Automotive services or dealership environment experience is helpful, but not required
Experience leading growth or expansion initiatives
Experience developing operational systems, dashboards, and reporting
Travel Requirements:
This role requires 30% of local travel to on-site locations.
$76k-135k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Operations Manager
Philips Recruiting Services
Senior operations manager job in Holland, MI
**Candidates must have experience in welding or automated assembly operations**
OPERATIONSMANAGER
The OperationsManager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant.
Assures adequate staffing and training to execute production and operational plans.
Complete the departmental training and development plan annually.
Complete the annual performance review of each direct report and review any indirect reports for each team member in the Operations Department.
Leads operations function within their area of responsibility, providing direct leadership to all Operations staff.
Supervise the operations of production personnel to ensure all manufacturing processes are running within budget and to the schedule.
Be continually aware of customer shipping requirements, work schedules, and quality levels required to meet these schedules. Ensure that quality is maintained and that costs are held to a minimum.
Manage the Production Superintendents and/or Supervisors on daily schedules, staffing and production attainment.
Oversee the hiring and training of technical production employees to ensure a competent workforce.
Assures adequate staffing and training to execute operational plans.
Drive excellence in customer and internal quality through process standardization and team
Set operational performance goals in line to meet Profit Plan targets.
Study daily operating results, meet daily with subordinates, and have daily contact with various department heads on operational performance gaps.
Directs and/or supports investigation of operational issues and follow-up to ensure that issues have been corrected or to determine the next best course of action.
Establish individual personnel objectives through analysis of and familiarity with each individual's job function. Help develop employee potential and leverage individual, and managerial capabilities.
Consult with the Plant Controller to develop annual operating budgets and controls.
Supply accounting with staffing requirements for costing-out to determine the annual profit plan.
Give accounting monthly labor-hour estimates of indirect and direct labor for forecasting profit by the month. Determine purchased burden on supplies and materials to ensure proper and accurate cost control and accounting.
Support plant safety and CI programs by ensuring that operations support is involved with the implementation into the manufacturing process.
Required experience:
Minimum 10 years working in a production leadership role in the automotive manufacturing environment.
Knowledge of IATF 16949 requirements.
Fluent in MS Office applications.
Ability to analyze complex data and communicate findings in verbal or presentation format.
Bachelor's degree in Engineering or equivalent.
Quality and lean management experience
Experience in welding and automated assembly strongly desired.
$63k-103k yearly est. 4d ago
Operations Manager
Xylem 4.0
Senior operations manager job in Holland, MI
The OperationsManager leads end-to-end operations for 15 water industry product lines at the Holland, MI campus. This role sets and executes operational strategy, leads a team of operational professionals, and ensures performance consistently meets or exceeds customer expectations. The Manager drives continuous improvement through data-driven reviews, audits, and cross-functional collaboration while ensuring full compliance with industry standards and regulatory requirements. Regular reporting to senior leadership ensures transparency, accountability, and sustained operational excellence.
Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations
Bachelor's in Business Engineering, Administration, Supply Chain Management,
5 years experience in operations leadership/plant management and at least 5 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations
Strategic Planning: A strategic thinker with a test and learn approach to marketing efforts and process improvements.
Proven experience in import/export operations with significant supervisory experience.
Challenge the Status Quo
The estimated salary range for this position is $96,600 to $173,000 plus an annual bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
$96.6k-173k yearly 1d ago
Operations and Business Support Manager
Camira 3.8
Senior operations manager job in Grand Rapids, MI
About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making.
With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones.
This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving.
The day to day
To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
Operational Leadership & Business Support
Serve as the operational lead when the President is travelling, ensuring continuity across all business activities.
Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams.
Support execution of business priorities, operational improvements and commercial initiatives.
Provide structured updates, escalate risks early and maintain alignment with leadership.
Warehouse Management & Team Leadership
Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management.
Ensure efficient receiving, storage, picking, packing, dispatch and returns processes.
Implement clear standards for accuracy, safety, organisation and housekeeping.
Identify process improvements to increase throughput, reduce errors and enhance service levels.
Maintain compliance with all health & safety standards and internal procedures.
Purchasing & Supplier Coordination
Manage purchasing of bought-in fabrics, sample components and operational supplies.
Maintain accurate purchase orders, lead times and supplier communication.
Resolve supply issues, quality problems or delivery delays proactively.
Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance.
Inventory Planning & Data Accuracy
Oversee inventory levels, SKU performance, aging stock and inventory turns.
Analyse demand patterns and support decisions on stock adjustments and purchasing requirements.
Ensure ERP data accuracy for stock, pricing, cost and lead times.
Support new product launches with initial stocking and sample inventory planning.
Cross-Functional Liaison with UK Teams
Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics.
Communicate operational priorities and issues clearly, ensuring timely resolution.
Maintain strong relationships with UK production, planning and customer service teams.
Customer Service & Sample Management Support
Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication.
Manage the relationship with the external sample provider and ensure SLA adherence.
Support sales teams by ensuring adequate stock of sample books, memos and promotional materials.
Commercial Insight & Reporting
Provide operational and inventory reports to support forecasting, budgeting and decision-making.
Track warehouse KPIs, purchasing performance, service metrics and sample turnaround.
Identify cost-saving opportunities, efficiency improvements and service enhancements.
Skills, Experience & Qualifications
Required
3-7 years' experience in operations, warehouse leadership, supply chain or purchasing.
Hands-on leadership experience managing hourly warehouse staff.
Strong organisational and multitasking skills across varied responsibilities.
Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar).
Strong Excel and analytical capability.
Excellent communication skills; confident working across teams and geographies.
Ability to operate independently, make decisions and manage workload with minimal supervision.
Preferred
Experience in textiles, manufacturing, distribution or materials-based industries.
Background supporting commercial or customer service teams.
Experience liaising with international teams or suppliers.
Key Competencies
Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure.
Commercial Awareness: Understands stock health, costs and service impacts.
Problem Solving: Quickly identifies issues and resolves them proactively.
Communication: Clear, timely, structured communication with US and UK teams.
Organisation & Accuracy: Maintains high-quality documentation, stock records and processes.
Adaptability: Comfortable wearing multiple hats and shifting between tasks.
Camira Values
Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
$58k-86k yearly est. 2d ago
Senior Geotechnical Manager
Brightpath Associates LLC
Senior operations manager job in Granger, IN
Job Title: Senior Geotechnical Project Manager
About the job
The ideal candidate for this position is an experienced consultant with 10+ years of project management experience and strong engineering skills. If you have a strong foundation in materials testing and field engineering, this is the opportunity for you!
Responsibilities
Negotiate and agree on project scope, job tasks, contract terms, budget, and schedule with clients.
Oversee and prepare technical reports, proposals, and other documentation.
Respond to client questions and needs in a timely manner.
Communicate effectively with clients, regulatory agencies, colleagues, and managers.
Successfully manage net revenue performed annually. Work to be performed at profit margins generally consistent with other managers.
Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets.
Perform engineering design for construction materials testing projects.
Establish and coordinate field and laboratory investigations to characterize different types of construction materials.
Monitor and document construction activities including field inspection and testing of soils and geosynthetic liners.
Perform field and/or laboratory testing, observation, and inspection of construction materials (e.g. soils, aggregates, concrete, asphalt, and steel).
Communicate with project manager, engineering technicians, client representative, contractor's representative and others as applicable regarding the construction site, project requirements, and testing, observation, and inspection requirements and results.
Transport material samples with associated identifying documentation to the laboratory for further testing and analysis.
Tabulate, prepare, and submit data and observation in the form of written and digital reports as work is performed for daily transmittal.
Champion quality and demonstrate leadership by personal high standards for work processes and products and exemplary service to clients.
Ideal Candidates -
Bachelors in Civil Engineering, OR equal work experience.
At least 10 years of relevant experience managing relevant types of CMT projects.
Proficiency in AutoCAD/Civil 3D, MS Word, and Excel.
$81k-114k yearly est. 2d ago
Unit Manager (Hiring Immediately)
Ely Manor
Senior operations manager job in Allegan, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred.
About Ciena Healthcare
Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
$50k-79k yearly est. 2d ago
General Manager - Hauling MC
Republic Services 4.2
Senior operations manager job in Elkhart, IN
The General Manager is responsible for leading one of the Company's Business Units which includes full profit loss responsibility for all facets of the operation. Working in a matrix management environment, the position manages an infrastructure team comprised of division-level managers, including Operations, Fleet Management, Sales, Finance, Human Resources, Safety and Environmental Compliance, and Environmental Engineering, who support the total operation of the Business Unit. The General Manager executes a local market strategy that complements the Area's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The General Managermanages all matters related to collection and/or post-collections operations (transfer stations, landfills, recycling centers and/or complexes); represents the Company to customers, vendors and municipal customers and other external stakeholders; oversees effective safety and accident prevention programs and leads all operations to ensure compliance with standards; and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the Business Unit
**PRINCIPAL RESPONSIBILITIES:**
+ Implements and executes plans to complement the Area's strategic operating plan; champions the execution of the strategic plan and tactical initiatives within the Business Unit, including but not limited to operating safely, enhancing customer experience, improving efficiency and maximizing profitability.
+ Works with Area and Region sales management to drive the commercial, industrial, residential and municipal sales efforts within the Business Unit to achieve targeted growth objectives, exceed customer experience expectations and optimize profitability.
+ Oversees effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees.
+ Leads operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
+ Manages performance and talent development.
+ Builds and maintains strong and effective relations with relevant government, community and environmental groups.
+ This position may require travel by air, car and/or other modes of transportation up to 30% of the time.
+ Performs other job-related duties as assigned or apparent.
**QUALIFICATIONS:**
+ Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy.
+ Ability to lead large scale change initiatives.
+ Ability to direct large staff of functional experts to execute the corporate strategy.
+ Ability to build strong sales teams; select best candidates, coach and develop the best talent.
+ Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
+ Problem-solving, analytical, critical-thinking and decision-making skills.
+ Ability to optimize near-term results that contribute to long-term sustainable success.
+ Collaborative; builds and works with teams.
+ Creative thinker who challenges conventional solutions.
+ Demonstrates and promotes ethical behavior.
+ Ability to manage an extended span of control, with multiple sites and multiple business lines (e.g., hauling, landfills, recycling, new business.
+ Previous experience in the environmental services industry.
+ Previous employment by a Fortune 500 company.
+ Experience in labor relations.
**MINIMUM REQUIREMENTS:**
+ High school diploma or G.E.D.
+ Minimum of 3 years of progressive leadership and management responsibility.
+ Minimum of 3 years of P & L experience.
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operationalmanagement with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global
$94k-158k yearly est. 5d ago
Retail District Manager
Rally House 3.9
Senior operations manager job in Grand Rapids, MI
Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams. We don't just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description
Lead Leaders. Unite Markets. Celebrate Hometown Connections. Drive the Brand. Lead the Market. Build the Culture. Drive the Brand.
Rally House is looking for a District Manager who's ready to lead multiple stores, coach and develop strong teams, and bring the Rally House experience to life across an entire market.
As District Manager, you'll oversee store performance, customer experience, visual presentation, and operational excellence across your assigned territory. You'll be the go-to leader for Store Managers - mentoring, motivating, and helping them grow their teams and hit their goals.
You'll drive strategy and execution of company initiatives while ensuring every location reflects our energy and values - delivering a consistent guest experience fueled by an outrageous selection of local and team apparel and gifts. You'll monitor KPIs, control expenses, and uphold brand standards - all while developing a strong leadership pipeline and supporting long-term market growth.
This is a multi - unit leadership role for results-driven operators who know how to lead through others, build culture at scale, and help every store celebrate hometown connections while growing the Rally House brand.
Responsibilities
Financial: Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge.
Leadership: Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met; Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel; Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals.
Management: Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions.
Visual Presentation: Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience.
Store Operations: Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks.
Employee Relations: Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience.
Event Venue Management (For districts in which it pertains): Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them.; Provide oversight and leadership related to inventory control, personnel, merchandising, etc.; Must actively participate in key campus or stadium events and activities.; Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas.; Looks for innovative ways to continue to enhance the in-venue event retail experience.
Personal Characteristics: Show initiative to assume additional responsibilities; Demonstrate ability to adapt to changes in direction and priority; Exemplify a "Whatever It Takes!" spirit.
Travel and work full shifts in stores within a given geographic area; Ability and willingness to travel overnight as needed; Ability to work weekends, nights, holidays, varying days and hours, based on business needs.
Skills And Knowledge
Ability to adapt to change and assume added responsibilities, Ability to multi-task and balance multiple priorities., Aptitude for interpreting retail data and applying solutions as problems arise, Excellent organization skills with the ability to plan and execute tasks efficiently, Excellent verbal and written communication skills, Proactive and creative problem-solving ability., Proficient computer skills in Microsoft Word, Excel, and Outlook, Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll., Strong merchandising and visual skills., Strong networking, recruiting, training, visual merchandising and operational skills.
Qualifications
Minimum of 3-5 years Store Management experience required; minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience, knowledge in fashion apparel, and with proven results; College degree preferred.
Ability to travel up to 2-weeks at a time during events.
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
$52k-99k yearly est. 4d ago
Salon Manager
Regis Haircare Corporation
Senior operations manager job in Holland, MI
* Cosmetology or Barber License (Required)*
APPLY NOW - TEXT: SUPERCUTS474 to 44000
Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey!
Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way.
Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.
What Sets Us Apart?
Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
Referral bonuses are offered for every friend and family member that joins you!
Exceptional Benefits:
Flexible schedules for a perfect work-life balance.
Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
Enjoy Paid Time Off and free ongoing technical education.
Opportunities for career and skill growth, with a focus on your professional development.
Fun, relaxed dress code - we welcome jeans and tennis shoes!
Job Duties
Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
Model quality services by consulting with clients and applying the appropriate service techniques.
Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty.
Provide customized consultations with each client, including stating the final price before the service begins.
Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
Meet or exceed personal/salon productivity standards set by Regis.
Protect the salon's assets, including emphasizing and enforcing cash handling procedures.
Lead, train, and model all services offered at the salon.
Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attend all required technical training sessions.
Join all virtual and in-person meetings as directed by leadership.
Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Ability to lead the team and work as a team-player and/or independently.
Marketing yourself, the salon, and the team in the community to increase your salon clientele.
Modeling exceptional communication, organization, and problem-solving skills.
Providing consistent and excellent customer service.
Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
Showing a willingness to learn new techniques and stay current with hair trends
Leading through change and applying effective coaching abilities.
Traveling to other salon locations as needed (i.e., temporary assignments).
Maintaining full-time status and meeting the business demands.
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience
* Three (3) years of experience as a Stylist, preferred.
* One (1) year of experience in a salon leadership role, preferred.
Education
Must maintain a valid cosmetology or barber's license.
All SLs are required to complete assigned training as determined by Regis.
*All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.
Work Location
* The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.
Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.
N/A
82673
HOLLAND, MI (82673)
$32k-49k yearly est. 7d ago
Cultivation General Manager
Stash Ventures LLC 3.9
Senior operations manager job in Sturgis, MI
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in.
We Connect, Care, Be Authentic, Inspire, and Drive the Business.
We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity.
Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer.
We are in love with our customers and their needs.
We offer consistent, reliable, efficient, honest, and high-standard work and products.
We strive to give back to the communities where we live and work.
Position Summary
The General Manager directs and coordinates all daily operations. Provide vision and leadership in long-range planning to ensure the continuity of the company. Proven ability to cope with conflict, stress and crisis situations through effective problem-solving and mediation skills. Oversee compliance to established policies, procedures and guidelines.
The essential functions include, but are not limited to the following:
Proficient and fluent in all job duties required of all cultivation team members positions will ensure team members are trained and can perform all job duties
Set quarterly goals and IQP's for direct reports and leads the team to achieve the goals.
Providing leadership and management to ensure that the mission and core values of the Company are put into practice
Developing business strategies and new business opportunities
Assisting in development of forms and tools to increase company efficiency and risk management
Providing vision regarding overall success and health of the company
Supervising directly non-supervisory employees; carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws
Effectively managing through clear, direct, and respectful communication
Establishing organizational goals and objectives
Fostering a success-oriented, accountable environment within the Company
Performing other duties as assigned
Perform any other tasks assigned by Director of Cultivation
Qualifications
Must have a college degree and at least 5 years experience in business management
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and other computer software
Ability to inspire and motivate others to perform well, and accept feedback from others; delegate work assignments, give authority to work independently, set expectations, and monitor delegated activities
Ability to involve staff in planning, decision-making, facilitating, and process improvement; be available to staff; provide regular performance feedback; and develop subordinates' skills and encourages growth
Comprehensive knowledge of industry and industry-related trends and forecasts
Ability to identify and resolve problems in a timely manner as well as skillfully gather and analyze information
$44k-87k yearly est. 2d ago
Unit Manager (Hiring Immediately)
The Laurels of Hudsonville
Senior operations manager job in Hudsonville, MI
$10k sign on bonus!
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
The Laurels of Hudsonville offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Hudsonville, you will join an experienced, hard-working team that values communication and collaboration.
Why just work when you can help shape a legacy?
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state RN licensure required
Current CPR certification and additional certification in a nursing specialty desired
Management or supervisor experience in long-term care or geriatric nursing preferred
About Laurel Health Care Company
Laurel Health Care Company is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care.
At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us.
The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
IND123
$50k-79k yearly est. 2d ago
Unit Manager (UM) (Hiring Immediately)
The Laurels of Sandy Creek 2.7
Senior operations manager job in Wayland, MI
$10,000 Sign On Bonus for FT RN
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration.
Why just work when you can help shape a legacy?
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state RN nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred but not required
or acceptable exemption required.
About Laurel Health Care Company
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care.
At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call The Laurel Way of Caring, and it comes from within each one of us.
The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
#IND123
#SPONSOR
$59k-73k yearly est. 2d ago
Global Security Operations Center (GSOC) Manager
Whirlpool Corporation 4.6
Senior operations manager job in Benton Harbor, MI
**Requisition ID:** 70018 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .
**The team you will be a part of**
Whirlpool Corporation is looking for a talented Global Security Operations Center (GSOC) Manager. The role requires a capable and experienced security or intelligence professional who brings hands-on expertise. People Leader experience, coupled with a strong background in protective intelligence monitoring, operations center management, and/or global risk analysis, will make the candidate more competitive. Positioned within the Global Corporate Security organization, this role reports directly to the Chief Security Officer (CSO), aligned under the General Counsel.
Whirlpool regards security as a key driver of value and an enabler of performance. You will join and lead an established team dedicated to the global protection of our employees, property, information, and reputation. Our team is lean, comprising both insourced and outsourced talent, and leverages cross-functional partners for certain service deliveries. You will manage and execute programs aligned with one of our core pillars: Intelligence & Liaison.
**This role in summary**
As the GSOC Manager, you will be instrumental in developing, managing, and executing critical activities and services to ensure we remain risk-informed and capable of responding effectively to local and global incidents impacting our people, operations, or facilities. You will lead a team of contract GSOC Operators/Analysts responsible for global critical event monitoring, travel tracking, incident reporting, mass communication, and local emergency response/dispatch; you will build both the team and their processes.
Your remit also includes monitoring our enterprise technical security systems and owning internal customer-facing processes. You will collaborate closely across functions and with other Security colleagues. You will provide direct supervision to an outsourced GSOC Lead and will join the Association of International Risk Intelligence Professionals (AIRIP).
This role is a 5-day, Monday through Friday, in-office role located at our Global Headquarters in Benton Harbor, Michigan. A comprehensive relocation package is available for eligible candidates.
**Your responsibilities will include**
+ **GSOC Strategy and Leadership** : Strategize and implement the development of a fit-for-purpose GSOC. Build and manage a high-performing team of GSOC Operators, Analysts, and Dispatch Officers. Build and oversee policies and procedures for all monitoring, reporting, emergency response, and administrative duties. Identify and manage the onboarding and implementation of new GSOC technology solutions.
+ **Intelligence & Event Monitoring** : Oversee monitoring of the Duty of Care/Critical Event Management (CEM) platform. Build processes to identify and maintain awareness of global risk trends. Distill raw data from OSINT, media, and internal systems to inform decisions around security posture. Ensure the review of internal Security Incident Reports, assessing risk, escalating for further action, and documenting according to standardized processes. Prepare written reports and metrics. Maintain situational awareness as to CEO/executive location & status, and track travel of certain executives.
+ **Technical Security Systems** : Manage enterprise Technical Security System monitoring (access control, CCTV, intrusion detection, fire alarm system, key control, etc.) across the Corporate Campus and facilities across the U.S. and Canada. Escalate system issues to the Technical Security team.
+ **Mass Notification** : In partnership with Communications and other functions, develop processes to effectively use our existing Global Mass Communication System, used to inform employees/leadership of emergencies & crises.
+ **Emergency Response** : Coordinate all GSOC activities during Corporate Campus emergencies, including hosting the Incident Commander, monitoring radio communications, dispatching contract Security Officers, activating facility lockdown, monitoring CCTV, making PA announcements, and contacting emergency services, etc. Develop and maintain procedures in partnership with the Manager of Protective Services. Coordinate drills to ensure readiness and test processes.
+ **Customer Facing Services/Processes** : Develop and manage a "Security Services" function that issues badges, manages access levels, creates or approves system accounts, etc. Work with Security Project Manager(s) to automate customer-facing processes using existing company platforms (ServiceNow, Google, etc.).
**Minimum requirements**
+ Bachelor's degree.
+ 8+ years combined experience in public or private security and intelligence.
+ 3+ years of experience as a lead/leader within a 24/7 Operations Center environment.
**Preferred skills and experiences**
+ Experience with Everbridge 360 (or similar)/Virtual Command Center.
+ Experience with ServiceNow.
+ Experience and comfort with AI (process automation, ChatBots, AI Agents, etc.).
+ Experience managing vendors and/or outsourced staff.
+ Experience liaising with law enforcement & intelligence agencies.
+ Analytical and decision-making skills; ability to operate under pressure.
+ Comfortable with data management platforms (PowerBI, Looker Studio, Tableau).
**What we offer**
Generous benefits package (************************************************************** , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, Barista Bar, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
**Additional information**
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
+ **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
+ **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year.
+ **Sabbatical** - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
$75k-109k yearly est. 36d ago
Merchandising Operations Program Manager
Convivial Brands Elc
Senior operations manager job in Grand Rapids, MI
The Program Manager is a cross-functional resource that supports key stakeholders across multiple departments by providing data-driven solutions to support strategic business decision-making and sales optimization related to product planning and systems management. This role is responsible for developing and leading strategic programs that will reduce friction for the Sales team, allowing them to maximize their time growing the business. This individual also develops and implements event management strategies, Planogram product layouts (POG), and processes improvement strategies to increase efficiency and sales. The Program Manager excels in documenting processes, updating processes, and following them to completion.
This is a full-time on-site position based in Grand Rapids, Michigan.
Qualifications
Principal Duties and Responsibilities:
Product Planning:
Operates as the linkage from the Product / Marketing / Sales teams to develop Planogramming layouts that fit customer needs.
Delivers printed layouts for use in store-level merchandising.
Delivers new product listing to Sales Operations team for Card Manager updates.
Acts as back-up for Everyday Card Manageroperations.
Event Management:
Serves as a leader on the project team for sales conference, tradeshow, and quarterly events planning and execution.
Identifies, requests, and tracks all tradeshow materials and samples.
Creates and manages a system to execute lead generation and follow-up from tradeshow activity.
Travels to tradeshows to participate in the set up and presentation of product and actively sells the product at the show.
Sales Projects and Process Improvement
Uses analytical and problem-solving skills and independent judgment to make decisions in the best interest of their customers and the business.
Manages customer programs and portals, including customer portals, product pricing, and fixtures.
Maintains a thorough understanding of each brand's product offering and leverages their knowledge to proactively promote products to their customers, with the goal of maximizing customers' value, upselling, and increasing sales (inside sales).
Uses knowledge of customer's priorities to analyze customer patterns and adjust internal processes to create efficiencies between the customer and sales team.
Performs additional duties as assigned by Sales Operations leadership.
Convivial Brands Expectations of all Employees:
Adheres to all Convivial Brands Policies and Procedures.
Always conducts self in a manner consistent with Convivial Brands' Core Values.
Maintains a positive and respectful attitude with all contacts.
Consistently reports to work on time and prepared to perform the duties of the position.
Meets productivity standards and performs duties as workload necessitates.
Maintains the privacy of all company proprietary information.
Treat visitors, vendors, customers, and team members with respect and dignity.
Able to safely perform the essential functions of the job with or without reasonable accommodation.
Maintains the required minimum score on the GWC scale at all times.
Supervisory Responsibilities: N/A
Required Qualifications:
Bachelor's degree in Business Management, Marketing, General Business, or other related field; or equivalent combination of relevant education and experience.
At least 1-3 years of event management experience.
Must be a self-starter and problem solver, capable of functioning in a dynamic, fast paced, change oriented environment.
Must be willing to travel nationally up to 20% of the time, including overnight stays.
Desired Qualifications:
Collaborative team player with the ability to connect and work with employees at all levels; interacting effectively with seniormanagement and staff to carry out the organization's mission and objectives.
Ability to
understand and assess business priorities and act accordingly
give and receive constructive feedback
be influential and to effectively and quickly build relationships that establish trust, respect, competence, and confidence.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
$86k-126k yearly est. 17d ago
Director of Operations
Structuretec 3.9
Senior operations manager job in Kalamazoo, MI
Primary Function :
The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently and effectively.
Reports To :
President/CEO
Responsibilities :
Organization Support
Member of SeniorManagement team
Member of Quality Team
Member of Safety Team
Finance Administration
Peer review and approve billings
Review and vet weekly payroll
Review and reconcile Accounts Receivable
Human Resources
Participates in the hiring and training of production manager and staff.
Organizes and oversees the work and schedules of production staff.
Conducts performance evaluations for production team that are timely and constructive, and recommends appropriate rewards (salary adjustment, bonus, promotion, layoffs, transfers, training, disciplinary actions, etc.)
Handles discipline and termination of employees as needed and in accordance with company policy.
Support creation of onboarding and core curriculum training programs for each production and administration role.
Oversee training implementation, review progress, and assess additional training needs.
Implement a mentorship program within areas of responsibility to insure personnel development and growth.
Corporate and Regional Planning
Support the firm's organizational chart.
Ensures subordinate managers and employees understand the direction, goals, and control of the corporation and the regional office.
Monitor owner and consultant decisions affecting department's work.
Helps President and Department Heads establish a yearly budget for each department.
Measures
Verifiability of corporate and regional goals (quantity, quality, cost, time dimensions of goals are specified.)
Comprehension and acceptance of goals by employees
Production Coordination
Support sales team in New Project Data Sheet (NPDS) Request process; manpower hour calculations
Peer review of New Project Data Sheet (NPDS) before final entry and distribution
Coordination of production team travel schedules for maximum impact.
E-Builder oversight - compliance, deliverable entry, timeline updates, etc.
Negotiations with contractors as need
Close client interface and communication
Problem resolution; support and guidance to PM team as well as direct communication with client, contractor, etc. as required to get the desired result.
Supervision of Project Administration
Reviews and approves plans, programs, and budgets prepared by the Project Managers.
Schedules and sets priorities of projects within the departments
Assures that the department has the appropriate staff and expertise to complete projects
Agrees with work to be done; assures that staff members are assigned to each project and other personnel matters within the departments
Supervises the project activities assigned to the departments to assure that they conform to the work plan and that the firm's standards are being met.
Look for ways of meeting project needs more effectively. Recommends new or changed approaches for the Department Heads and Project Managers.
Responds to needs of Department Heads and Project Managers; assigns priorities, expands total staff as needed to meet project demands, may recommend adjustment in project staffing to use the department's staff more efficiently.
Attempts to maintain a continuing balance between department's needs and project requirements. Work with Department Heads and Project Managers to schedule individual staff so they are not overloaded or under loaded.
Helps to make departmental decisions recognizing their impact on project requirements and priorities.
Monitors the progress of all project tasks assigned to the departments
Monitor the man-hours spent by the departments to ensure that a high percentage of hours are chargeable to projects.
See that the needs of the clients are met by maintaining frequent contacts with clients; debriefs and critiques project performance.
Helps maintain established schedules and budget margins
Monitor performance of and assist Division Managers and Project Managers to ensure project results are consistent with the firm's policies, procedures, and standards
Interface with the Division Managers to develop harmonious staff and design services
Measures/Manages
Number of new projects
Total billing of new projects
Actual expenses vs. budgeted
Actual time spent vs. budgeted
Time schedule (progress and completion)
Client satisfaction (may be qualitative measures; occasional visits with clients by President)
Company Operations & Processes (removed long listing of phases)
Develops and demonstrates understanding of company operations and processes (administration & production)
Special Projects and Assignments
Assumes responsibility for special assignments delegated by the President/CEO.
Qualifications:
Degree in Architecture or Engineering and/or Business Administration
AIA or PE Certification preferred
6 years prior Industry Project Management experience with a minimum of 3 years industry experience in supervising project managers.
Preferred experience in Restoration, Roofing, Paving, and/or Non-Destructive Testing
Good communication skills to effectively work with Clients from beginning design to post construction.
Knowledgeable in construction, such as industry standards, materials, codes, contracts, bidding processes, etc.
Knowledge of project management process as it relates to the business.
Knowledge and experience in field inspection.
Skills to write technical reports and letters.
Desire to pursue continuing education and certification programs (CSI, RCI, RIEI, ACI, NSPE).
$82k-126k yearly est. Auto-Apply 60d+ ago
Dir, Manufacturing Operations
Meijer, Inc. 4.5
Senior operations manager job in Grand Rapids, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
* Weekly pay
* Scheduling flexibility
* Paid parental leave
* Paid education assistance
* Team member discount
* Development programs for advancement and career growth
Please review the job profile below and apply today!
Meijer is seeking an operational executive with meaningful experience in foods to lead our dairy and foods manufacturing operations. This position is responsible for directing the production of multiple food manufacturing facilities to meet short and long term manufacturing objectives with optimum efficiency. Conducts overall supervision, accountability and direction of all manufacturing plant managers, engineers, and maintenance teams. Participates in the consideration and recommendation of products to manufacture that enhance the profitability and unique offerings of fresh products to customers.
What You'll be Doing:
* Establish organizational structure of Meijer manufacturing facilities
* Accountable for developing and delivering the strategic vision for the manufacturing organization.
* Work in partnership with VP of Manufacturing to develop manufacturing key performance indicators and goals.
* Oversee project management, define scope and project budget, schedule management, construction management, start up, conceptual phases, project closeout, cost estimation, system design, equipment sizing and selection, procurement, installation, and check-out.
* Lead Plant Managers, Engineers and Maintenance teams in efficient and safe operational practices.
* Maintain safe and sanitary operations that exceed state and federal requirements.
* Integrate manufacturing planning to meet merchandising needs and goals.
* Determine long and short-range requirements of personnel, material, and facilities to accomplish production forecasts.
* Direct and review operating results, evaluates progress at each facility and controls expenses related to human capital, budgets, and inventory capital. Identify and evaluate opportunities to control or reduce costs within manufacturing plants.
* Develop annual manufacturing expense budget in accordance with forecasted sales volumes and capital projects. Hold Plant Managers accountable to adherence of set budgets.
* Collaborate with cross-functional line of business leaders on growth and operational initiatives, ultimately leading teams empowered to execute improvement strategies while identifying tools to improve process capabilities, reduce variability, and eliminate defects.
* Collaborate with cross functional teams in supply chain, merchandising and new product development to ensure that product offerings exceed customer expectations
* Establish SQF Certification.
* Implement improvements to existing standards using appropriate technical evaluation and involvement.
* As engineering interface with business leadership team, maintain close working relationship with R&D, quality, manufacturing, merchandising, retail operations, operations leadership and financial operations.
* Utilize Continuous Improvement tools in order to deliver capital projects that meet all budgetary and performance commitments.
* This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
* Bachelor's Degree in Manufacturing, Engineering, Supply Chain or Food Science or relevant related work experience.
* 8-10 years' experience leading large/complex manufacturing wide programs, including technical development, productivity, manufacturing support, food safety, packaging, regulatory and consumer/customer driven programs.
* Knowledge of food and dairy industry and direct experience with area of specialization with a strong understanding / application of best-in-class management concepts.
* Ability to develop and manage large annual operating plans and budgets. Experience with financial and business analytics, reports and terminology.
* Experience across a range of food products, technologies, manufacturing systems, food safety requirements and regulatory requirements including identification and resolution.
* Experience in building, training and leading organizations composed of a range of both technical and non-technical personnel.
* Ability to communicate effectively across a range of interactions (verbal, written, formal and informal) from plant line workers to Meijer's senior leaders including all levels of outside contacts, industry counterparts, suppliers, customers, and consumers.
* Knowledge of food industry and direct experience with area of specialization.
$106k-133k yearly est. Auto-Apply 60d+ ago
Director of Operations
The Shyft Group, Inc.
Senior operations manager job in Bristol, IN
Director of Operations | Fleet Vehicles & Services | Bristol, IN (Main) Regular Employee | Salary Exempt | What you'll do: The Director of Operations is responsible for overseeing and optimizing all operational aspects of a manufacturing facility specializing in the production of walk-in vans. This role provides strategic leadership to ensure safe, efficient, and high-quality manufacturing while meeting cost, delivery, and performance targets. The Director of Operations will drive continuous improvement, cross-functional collaboration, and scalable processes to support growth and customer satisfaction.
Job Responsibilities
* Ensure customers receive timely commitment dates and that the organization meets or exceeds expectations (cost, quality, delivery)
* Work with team members to develop the future state value stream map and manage the plans to achieve it, as documented in a project plan
* Support integrating operations data with the customers to provide end to end visibility to status and completion
* Manage new product launches, to ensure all deliverables are met to support a successful production ramp while meeting the needs of the clients (quick turn with quality)
* Meet with value stream functional leaders regularly, identifying problems, solutions, and action plans, thereby creating a culture of continuous improvement with a learning organization leading to meeting all goals and objectives set by the enterprise
* Create a culture that stops to fix problems to get quality right the first time
* Ensure that standardized work/processes are followed, countermeasures implemented, and area of responsibility is compliant with all requirements
* Create the basis for continuous improvement and employee empowerment at all levels to drive measurable results
* Develop, implement, and monitor department budget and manages expenses within approved budget constraints
* Instill and maintain a positive can-do team atmosphere
* Ensure direct reports provide effective cross-training for employees, including backups, to ensure continuous levels of required support
* Develop, maintain, and communicate the results of the KPIs so all stakeholders are aware of performance and issues; all information is visual and obvious to the enterprise and ensures no problems remain hidden.
* Develop and maintain an effective organization through the selection, training, and motivation of all personnel
* Manage the production reporting to ensure accurate information flow for labor, inventory accuracy and manufacturing costs
* Develop and maintain a positive relationship with customers, fellow leaders, employees, and departments that support the manufacturing process
* Continually improve processes by investigating changes in manufacturing methods by evaluating technological developments, investigating feasibility of new equipment and techniques, and providing dependable cost estimates and supporting financial analysis
* Stay up to date on overall activities of the team, identify problem areas and take corrective actions
* Other tasks as assigned
What you need to be successful:
* Bachelor's degree in business administration, finance, or business management (Master's degree preferred)
* Ten years' experience leading in a fast pace, multi-task, complex manufacturing environment
* Exceptional leadership and team development skills required
* Self-motivated with the ability to stay on task
* Innovative team player
* Intermediate computer skills are required
* Proficient in Microsoft Office Suite
* Strong analytical skills
* Commitment to excellence and high standards
* Sound judgment with the ability to make timely, and sometimes difficult, decisions
* Proven ability to handle multiple projects and meet deadlines
* Able to effectively prioritize and execute tasks in a high-pressure environment
* Basic competence in subordinates' duties and tasks
* Versatile, flexible, and a willingness to work within constantly changing priorities
* Ability to understand all safety requirements and cautions
Why The Shyft Group?
Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.
* Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
* Financial Security: 401(k) with match, Disability, Life Insurance
* Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!
Who we are:
The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada.
Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies.
Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************.
The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
$68k-123k yearly est. 11d ago
Director of Operations - Speciality Care
Direct Staffing
Senior operations manager job in Grand Rapids, MI
Grand Rapids, Michigan
Healthcare
Exp 7-10 yrs
Deg Masters
Relo
Travel - Occasional
Job Description
Responsible for the day to day operations and financial performance of assigned medical practices/programs. Accountable leader to facilitate an organizational culture that reflects a commitment of excellence to service, quality, safety and financial performance. .
Days M-F Hours per Week
Does this describe you?
Does the candidate have a Bachelor of Nursing degree?
Seven years of related (preferably specialty) healthcare management experience?
Master's degree in nursing (MSN) or related with plan to complete Master's degree
candidate with Nursing background and experience in Neurosciences specialities?
The Ideal Candidate
The ideal candidate will be looking for an opportunity to work with a progressive, growing healthcare system who is looking for the opportunity to ensure the patient is at the center of care and have the ability to lead in this direction.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$76k-135k yearly est. 60d+ ago
Administrative Manager of Clinic Operations
Insight Hospital & Medical Center
Senior operations manager job in Coldwater, MI
The Administrative Manager of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals.
Duties:
Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%).
Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%).
Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%).
Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%).
Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%).
Performs other duties as assigned (5%).
Qualifications:
Education: Bachelor's degree
Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills.
Years of Experience: Five years of supervisory experience.
Physical Requirements:
Work is sedentary and light.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer
$40k-69k yearly est. 60d+ ago
Clinic Operations Project Manager
Niles-2
Senior operations manager job in Niles, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality healthcare to all members of our community, is seeking a Clinic Operations Project Manager. This key leadership role will oversee enterprise-wide initiatives that improve clinic operations, enhance patient care processes, and support sustainable growth across multiple locations.
The ideal candidate combines strategic vision with hands-on execution, ensuring that projects are delivered on time, within scope, and with measurable outcomes. This role is pivotal in strengthening clinic efficiency, promoting operational excellence, and supporting our mission of providing compassionate care to medically underserved populations.
Key Responsibilities:
Lead the planning, execution, and delivery of operational initiatives that improve patient care, clinic efficiency, and revenue cycle performance.
Collaborate with clinical, administrative, and IT teams to align resources, remove obstacles, and ensure project success.
Translate executive priorities into actionable project plans, including timelines, budgets, milestones, and measurable outcomes.
Monitor progress and hold teams accountable while fostering collaboration across departments.
Implement and manage change initiatives to improve workflow, patient experience, and staff productivity.
Develop dashboards and reporting tools to track initiative progress and communicate results to leadership.
Establish and maintain project management standards, tools, and best practices to enhance operational effectiveness.
Identify opportunities for process improvement and operational innovation within the clinic network.
Qualifications:
3+ years of progressive experience in project management, operationsmanagement, or related roles-healthcare experience preferred.
Proven ability to lead cross-functional projects and deliver measurable results.
Strong organizational, analytical, and problem-solving skills with attention to detail.
Excellent written and verbal communication skills; able to convey complex information clearly to clinical and administrative teams.
Skilled at managing change, resolving conflicts, and influencing stakeholders without direct authority.
Proficiency with Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet, Asana); experience with healthcare EMR systems a plus.
Bachelor's degree in business, healthcare administration, or related field; PMP or Lean Six Sigma certifications a plus.
Why Join Cass Family Clinic?
Comprehensive benefits: medical, dental, vision, retirement plan with employer match, paid time off, and more
Opportunity to drive meaningful change in community health and operational excellence
Collaborative, mission-driven work environment that values innovation, inclusion, and professional growth
Cass Family Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How much does a senior operations manager earn in Kalamazoo, MI?
The average senior operations manager in Kalamazoo, MI earns between $82,000 and $160,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Kalamazoo, MI
$115,000
What are the biggest employers of Senior Operations Managers in Kalamazoo, MI?
The biggest employers of Senior Operations Managers in Kalamazoo, MI are: