Senior Manager US Advertising & Promotion Lead
Senior operations manager job in King of Prussia, PA
CSL is transforming its R&D organization to accelerate innovation and create greater impact for patients. With a streamlined, project-led structure and a focus on collaboration, we're building a future-ready team that excels in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide.
Could you be our next Senior Manager US Advertising and Promotion Lead? The job is in our King of Prussia, PA, Waltham MA, Zurich Switzerland or Maidenhead UK office. This is a hybrid position and is onsite three days a week. You will report to the Head, Global Advertising & Promotional
Position Purpose
Provide an overview of the responsibilities of the position by summarizing the most important aspects and duties.
Ensure compliance with HA drug promotion and promotional labeling regulations for assigned licensed products.
Review, approve, or reject promotional programming based on U.S. Code of Federal Regulations and FDA implementing regulations and guidance.
Adhere to related SOPs and work instructions for established MCC/PRC processes.
Main Responsibilities and Accountabilities
Review advertising and promotional labeling; comment, improve, approve, or reject material based on company practice, CSL policy, U.S. law, and FDA regulations.
Collaborate with Commercial Operations Marketing, Legal, and Medical personnel to minimize HA enforcement risk while supporting CSL's commercial success.
Monitor and apply trends in advertising and promotional labeling regulations to CSL U.S. regional review practices and processes.
Provide regulatory leadership and guidance to marketing during development, review, and approval of promotional materials for assigned therapeutic areas.
Prepare and submit advertising and promotional labeling materials to the FDA as required under 21 CFR 314.81(b)(3)(i) or 21 CFR 601.45.
Maintain technical biologics/medical knowledge for assigned therapeutic areas.
Actively contribute to the global CSL regulatory community through designated projects and assignments.
Review and advise product development teams on communication strategies or tactics regarding investigational products.
Experience
Bachelor's Degree Life Science
Minimum 3 years in Regulatory, Medical, or Legal Affairs or other relevant experience.
Skilled in implementing regulatory science and monitoring enforcement trends.
Ability to read and comprehend product-related technical and medical information.
#LI-HYBRID
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at ***************************
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement.
Auto-ApplyVP of Operations
Senior operations manager job in Princeton, NJ
Vice President of Operations Compensation: Competitive base salary + bonus + benefits Our client is seeking a strategic and hands-on Vice President of Operations to lead and scale their operations, logistics, and supply chain functions. This executive will oversee multi-site warehouse operations, e-commerce and drop-ship fulfillment, and third-party logistics partnerships while driving efficiency, structure, and continuous improvement across the organization.
Key Responsibilities
Lead and oversee multi-site warehouse and distribution operations, including traditional and e-commerce fulfillment
Manage and optimize 3PL relationships and performance
Establish operational structure, KPIs, and continuous improvement initiatives
Build, manage, and oversee operational budgets with strong financial accountability
Drive process improvements, scalability, and operational excellence across the business
Partner cross-functionally with executive leadership to support company growth and strategy
Lead, mentor, and develop high-performing operations teams
Qualifications
10+ years of progressive experience in operations, logistics, or supply chain leadership
Minimum of 5 years in a senior management or executive role
Proven experience managing multi-site operations and complex fulfillment environments
Strong financial acumen with experience managing budgets
ERP system experience required (SysPro preferred)
Track record of implementing KPIs and continuous improvement programs
Excellent leadership, analytical, and communication skills
Bachelor's degree required; MBA and/or certifications (APICS, Lean, Six Sigma) a plus
Why Join
This is a high-impact leadership role offering the opportunity to influence strategy, improve operational performance, and support long-term growth within a dynamic organization. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Director of Operations
Senior operations manager job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manage operational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
iGaming Operations Manager
Senior operations manager job in New Brunswick, NJ
The iGaming Operations Manager will be responsible for overseeing daily operational processes, coordinating with cross-functional teams, and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards.
Operational Management
Oversee day-to-day operations of RW BET's online casino platform, ensuring seamless customer experiences across all support channels.
Lead Supervisors and Support Agents in delivering excellent service while maintaining KPIs and service-level agreements.
Own the escalation framework to ensure efficient handling of complex or sensitive player cases.
Manage workflows for payments, including deposits, withdrawals, and refunds, ensuring smooth processing and regulatory compliance.
Ensure fraud prevention and risk management practices are consistently applied, including monitoring, reporting, and escalation protocols.
Analyze operational and team performance metrics to identify trends, gaps, and opportunities for continuous improvement.
Collaborate with compliance, payments, risk, technology, and marketing stakeholders to align operational procedures and drive efficiency.
Partner with the Director of iGaming on strategic initiatives, regulatory reporting, and long-term operational planning.
Foster a culture of proactive support, innovation, and accountability that reflects RW BET's brand as a leader in customer experience.
Training & Quality Assurance
Develop and refine training programs, onboarding processes, and quality assurance standards to equip staff and maintain service excellence.
Conduct regular reviews of team performance, providing coaching, mentorship, and corrective actions as needed.
Workforce Management
Drive workforce planning, scheduling, and coverage strategies to balance efficiency, service quality, and cost control. Optimize staffing levels while supporting ongoing development of Supervisors and Support Agents.
Qualifications
3-5 years of experience in iGaming, online casino, or related digital operations.
Strong understanding of New Jersey iGaming regulations and responsible gaming practices.
Hands-on experience in workforce management, training, and quality assurance in a customer-focused environment.
Proven ability to manage day-to-day operations and lead teams effectively.
Analytical mindset with the ability to interpret data, identify trends, and implement solutions.
Excellent communication, organizational, and leadership skills.
Must currently reside in New Jersey and perform all work duties within the state
Ability to thrive in a fast-paced, hybrid work environment requiring flexibility and cross-functional collaboration.
Position requires occasional physical activity, including the ability to lift and move items up to 25-50 lbs as needed.
Why Join RW BET New Jersey LLC
Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform.
Collaborative team culture with exposure to operations, compliance, and player engagement.
Remote/Hybrid flexibility with the chance to participate in launches and industry events.
Competitive compensation and benefits package.
Sales Operations Project Manager
Senior operations manager job in North Wales, PA
HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity.
Job Title: Sales Operations Project Manager - Communications & Analytics
Job ID: 1642643BR
Position Type: Full-time
Location: North Wales, PA 19454
Role/Responsibilities
Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience.
Develop custom reports and perform data analysis to provide actionable insights for stakeholders.
Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management.
Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement.
Develop training materials and facilitate meetings to engage field employees and enhance proficiency.
Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress.
Maintain work instructions and SOPs for consistency and compliance.
Act as subject matter expert on projects and support ad hoc requests from senior management.
Drive ongoing process improvements through stakeholder feedback and performance metrics.
Qualifications & Experience
Minimum Requirements
Bachelor's degree (BS or BA)
1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields.
Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting.
Analytical and problem-solving abilities with a results-oriented mindset.
Advanced oral and written communication skills; able to convey information succinctly and effectively.
Proven leadership, collaboration, and decision-making skills.
Desired Qualifications
Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools.
Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency.
Experience with data analytics tools and techniques.
Knowledge of Field Sales structure and its impact on operational processes.
Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop).
Advanced proficiency in workflow automation and data visualization.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $78,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Line Manager
Senior operations manager job in Horsham, PA
Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous leader who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must be able to lead a team, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects.
Responsibilities:
Shift management of 10-20 Production Technicians and Assembly/Test Operators
Understand area production goals and how they link to meet customer delivery requirements; execute build plans to meet shipment schedules
Continually evaluate and identify staffing needs and excesses to meet goals while minimizing cost; assign the appropriate level of staff for each process step
Evaluate all staff for development potential and performance management
Ensure accurate execution of process steps per authorized work instructions by properly trained personnel; ensure all staff maintain process proficiency with documented training records
Ensure inventory accuracy by timely and accurate recording of materials consumed, scrapped, or quarantined
Manage yield loss scrap promptly so that corrective actions can be implemented quickly
Ensure that equipment and quality issues are resolved timely, whether through production, engineering, or customer resources
Ensure proper housekeeping throughout the department including all work surfaces, equipment, racks and the floor.
Requirements:
4 years of operations experience in a leadership role
B.S. in Operations Management or a technical discipline is preferred
Experience with standard spreadsheet applications is required; experience with ERP systems is preferred
Proven ability to communicate effectively across multiple departments with all levels
Possess a sense of urgency to resolve problems
Demonstrated experience in training or developing personnel in an operations environment
Outstanding verbal and written communication skills
Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply.
Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
Warehouse Operator
Senior operations manager job in Burlington, NJ
Pay Range: $$20-$23 an hour
We are seeking a Warehouse Operator to support daily warehouse operations and act as a floor leader-in-training. This role performs hands-on warehouse work while helping guide associates, maintain workflow accuracy, and support safety and productivity standards. The Warehouse Operator is not a people manager, but is expected to demonstrate leadership, reliability, and problem-solving skills.
This role is ideal for experienced warehouse associates ready to take the next step toward a Team Lead or Supervisor position.
Key Responsibilities
Operations
Perform daily warehouse tasks including:
Receiving, putaway, picking, packing, shipping, and loading/unloading
Operate warehouse equipment (pallet jack, forklift, reach truck) as certified
Follow SOPs, WMS instructions, and client requirements
Ensure order accuracy and meet productivity targets
Floor Support & Leadership
Support Team Leads/Supervisors in managing daily floor operations
Assist with:
Assigning tasks and work zones
Training new hires and coaching associates on SOPs
Monitoring workflow and flagging delays or issues
Act as point-of-contact when supervisors are off the floor
Quality & Safety
Ensure compliance with safety rules and warehouse policies
Identify and report safety risks, damaged goods, or process gaps
Maintain cleanliness and organization (5S standards)
Support cycle counts and inventory accuracy
Communication & Reporting
Communicate operational issues clearly to leadership
Assist with basic reporting (attendance, productivity, exceptions)
Help ensure shift handoffs are accurate and complete
Compensation & Benefits
Hourly rate: $20 - $23
Overtime opportunities
Medical, dental, and vision insurance
Paid time off (PTO) and paid holidays
Growth and promotion opportunities within operations
Executive Director, Compliance Operations
Senior operations manager job in Plymouth Meeting, PA
Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making.
The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space.
Key Responsibilities:
Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability.
Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization.
Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences.
Conduct annual compliance risk assessments, analyze results, and identify areas for improvement.
Provide guidance to integrate compliance controls into business practices.
Lead continuous improvement initiatives, including documentation and tracking of compliance activities.
Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations.
Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership.
Qualifications:
Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred.
15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required.
Proven success in developing policy governance frameworks and compliance training programs.
Strong strategic leadership, organizational awareness, and decision-making skills.
Excellent interpersonal, writing, and presentation abilities.
Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration.
Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance.
Strong problem-solving and risk analysis capabilities.
Ability to prioritize effectively and manage multiple complex, confidential tasks.
Work Arrangement:
This position requires in-office presence three days per week.
Business Insurance Division Manager
Senior operations manager job in Marlton, NJ
*We're Hiring: Business Insurance Division Manager*
We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division.
This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies.
What You'll Do:
Lead, coach, and develop a high-performing insurance team
Oversee staffing, onboarding, performance reviews, and employee development
Manage division policies, workflows, and annual goals
Maintain strong carrier relationships and stay ahead of industry changes
Partner with senior leadership on strategic initiatives and special projects
What We're Looking For:
3-5 years of insurance experience (Preferred)
Active NJ Property & Casualty Producer License (Required)
Must maintain a valid Driver's License and auto liability insurance (Required)
Proven leadership, communication, and problem-solving skills
Strong commitment to confidentiality and data privacy
Why Join HIG?
Work-Life Balance - Hybrid Schedule
Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire)
Flexible Spending Account
Generous PTO (Personal Time Off) and VTO (Volunteer Time Off)
401K - Matching
Mentorship and Career Growth
Wellness Reimbursement Program
Tuition Reimbursement Program
If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************
Director of Regional Fulfillment Center Operations
Senior operations manager job in Warminster, PA
Director of Regional Fulfillment Center (RFC) Operations
Division: DreamLine
Reports To: General Manager - DreamLine Division
We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility.
The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform.
Key Responsibilities
Operations & Distribution Management
Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics.
Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost.
Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard
Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety.
Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels.
Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership.
Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel.
Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process.
Workforce Leadership
Lead, coach, and develop managers, supervisors, and associates within RFC operations.
Foster a culture of accountability, performance, and engagement.
Build organizational capacity through succession planning, performance management, and leadership development.
Customer Experience & Quality
Ensure all orders meet established service standards and customer expectations.
Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction.
Implement quality and process controls that reduce defects, rework, and warranty claims.
Partner with Engineering team to ensure all products meet customer specifications.
Health, Safety & Compliance
Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards.
Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements.
Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance.
Technology & Continuous Improvement
Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility.
Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity.
Lead cross-functional projects that integrate new systems, technologies, or network capabilities.
Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience.
Financial & Strategic Management
Develop and manage RFC operating budgets, including labor, freight, and capital expenses.
Identify cost-reduction opportunities through improved processes, routing, and network design.
Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG.
Core Competencies
Leadership & Influence - Inspires performance through clarity, accountability, and action.
Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization.
Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed.
Customer Focus - Committed to delivering a flawless experience to both internal and external customers.
Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments.
Change Leadership - Thrives in fast-paced environments and leads teams through transformation.
Collaboration - Works cross-functionally to align RFC execution with company goals.
Qualifications
Bachelor's degree in supply chain, Logistics, business or related field.
5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles.
5+ years in senior management with multi-site or multi-channel distribution exposure.
Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations.
Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.).
Strong knowledge of freight, packaging, inventory management, and network optimization.
Demonstrated ability to lead through data, influence across functions, and drive measurable improvement.
Excellent written and verbal communication skills.
Demonstrated Alignment with ABG's Essential 6:
Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability.
Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence.
Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment.
Organizational Design: Builds modern, effective structures that align people, process, and performance.
Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results.
Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset.
Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision)
Workforce Size: ~200
Company Overview
American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day.
ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users.
ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success.
Job Type: Full-time
Senior Director of Operations
Senior operations manager job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Operations Manager
Senior operations manager job in Millstone, NJ
Operations Manager - Waterproofing, Restoration & Roofing
Compensation:
$150,000k+ Total Potential (Base + Performance Bonuses + Incentives)
Benefits:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Company-provided vehicle, phone, and laptop
Professional development and advancement opportunities
Company Overview
Tiello is partnered with a leading waterproofing, restoration, and roofing contractor based in NJ, in their search for an Operations Manager to oversee and grow their branch operations across the region.
Role Summary
The ideal candidate will have 7+ years of leadership experience in waterproofing or restoration and will be responsible for managing P&L, driving revenue growth, and building strong operational teams. This is a high-impact leadership role with significant opportunity to scale branch operations and contribute directly to the company's long-term success.
Project Type
Waterproofing & Restoration
Facade Restoration
Masonry Repair
Conrete Repair
Specialty Building Envelope Services
Job Responsibilities
Lead branch operations and oversee all project delivery from start to finish
Manage P&L, forecasting, budgets, and operational efficiency
Recruit, mentor, and develop project management and field staff
Build and maintain strong client relationships while expanding service offerings
Drive branch revenue growth through operational excellence and market development
Ensure strict compliance with safety standards and quality control measures
Collaborate with executive leadership to set branch goals and growth strategy
Travel as needed to oversee projects and meet with clients
Qualifications/Requirements
Minimum 7 years of leadership experience in waterproofing or restoration
Demonstrated success in growing branch/divisional operations
Strong financial acumen with proven P&L management expertise
Excellent communication and leadership skills with a focus on accountability and results
Ability and willingness to travel as required
Eligible to work in the U.S.
Legal & EEO Language
Tiello LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.
Operations Manager
Senior operations manager job in Clinton, NJ
Operations Manager (Home Health & Branch Management)
BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations.
Key Responsibilities:
Operational Leadership:
Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance.
Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards.
Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction.
Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations.
Team Management & Culture:
Recruit, onboard, train, develop, and retain high-performance office and field staff.
Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth.
Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement.
Proactively manage employee relations, promoting strong morale and reducing turnover.
Ensure timely communication between field staff, office staff, clients, and leadership.
Client Service Excellence:
Ensure rapid, professional handling of all client inquiries, concerns, and complaints.
Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops.
Implement consistent conversion practices to maximize client retention and revenue growth.
Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews.
Compliance & Risk Management:
Maintain compliance with all federal, state, local regulations, and accreditation standards.
Effectively manage workers' compensation programs, safety protocols, and injury prevention measures.
Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements.
Strategic Hiring & Retention:
Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline.
Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback.
Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance.
Technology & Operational Systems:
Proficient with Microsoft Office suite including Excel and Teams
Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral).
Optimize scheduling and resource allocation to maintain operational efficiency and profitability.
Reporting & Communication:
Provide regular operational performance updates, surfacing key issues proactively to ownership.
Ensure timely, clear communication between field staff, office staff, clients, and leadership.
QUALIFICATIONS
Required:
3-5 years of operations leadership in home healthcare or similar healthcare service organization.
Proven ability to manage multi-location or high-volume branch operations.
Comprehensive understanding of NJ home care regulations and Joint Commission standards.
Exceptional organizational, problem-solving, and strategic leadership skills.
Demonstrated track record of improving team morale, retention, and service quality.
Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management.
Valid driver's license and reliable transportation.
Preferred:
Previous experience within BrightStar Care or similar branded home care franchises.
Experience with performance management frameworks and service quality dashboards.
Bilingual (Spanish) communication skills.
Work Environment & Travel:
High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing.
Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences.
Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
Vice President of Title Operations
Senior operations manager job in Philadelphia, PA
We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency.
This role is designed for a battle-tested title professional - someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes.
You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions.
What This Role Is (and Is Not)
This role is:
In the weeds when needed
Accountable for execution, not just planning or coaching
A builder of people, process, and culture
Fast-paced, pragmatic, and decisive
This role is not:
A macro-only or purely strategic position
A checklist manager
A passive “report up” role
A remote-only role
Core Responsibilities
Operational Ownership
Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies - and fix them. Own technical processes and be responsible to execute on adjustments as needed.
Leadership & People Management
Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through.
Systems & Technology
Serve as an internal SoftPro expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team.
Scaling & Growth
Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows.
Required Experience & Qualifications
Must-Haves (Non-Negotiable):
10+ years of title agency experience
Direct experience as a title processor and/or escrow officer
Strong people-management experience
Demonstrated accountability and ownership mindset
Advanced SoftPro experience
Ability to work in-office 2-3 days per week in the Greater Philadelphia area
Highly Valued:
Experience at both a title agency and an underwriter
Experience scaling operations or teams
High emotional intelligence paired with decisiveness
Work Style & Culture Fit
Fast tempo, high accountability, practical over theoretical, direct communication, and no ego - just ownership.
Growth Opportunity
This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. Our company is growing 50% - 100% annually.
Operations Manager
Senior operations manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
Director of Revenue Operations
Senior operations manager job in Warminster, PA
The Director of Revenue Operations is the architect and operator of the company's revenue engine-responsible for unifying Marketing, Sales, and Customer Success under a cohesive, data-driven operating model. This role optimizes processes, systems, and insights across the entire customer lifecycle to enable predictable, scalable revenue growth. The ideal candidate is analytical, operationally excellent, and adept at translating strategy into measurable outcomes that accelerate performance.
Key Responsibilities
Revenue Operations Architecture
Build and optimize the full revenue operations framework across Marketing, Sales, and Customer Success.
Own lifecycle processes-including lead flow design, handoff definitions, SLAs, segmentation, and funnel management.
Establish unified data structures, governance, and reporting to ensure full-funnel visibility.
Sales Operations Excellence
Lead forecasting, pipeline management, capacity planning, quota design, and territory optimization.
Own CRM architecture, automation, integrations, and data quality (Salesforce preferred).
Continuously refine sales processes to increase efficiency, shorten sales cycles, and improve conversion rates.
Partner with Finance to align on forecast accuracy, revenue modeling, and performance-to-plan insights.
Inside Sales Performance & Optimization
Oversee Inside Sales/SDR operations to ensure effective lead qualification, throughput, and conversion.
Implement data-driven KPIs, productivity dashboards, and workflow enhancements to maximize top-of-funnel efficiency.
Standardize processes, playbooks, and coaching structures to drive consistent performance.
Enablement & GTM Execution
Develop comprehensive enablement programs that equip customer-facing teams with the tools, content, and training needed to drive revenue.
Build scalable onboarding, certification paths, and ongoing development tied to performance outcomes.
Ensure cross-functional alignment with Marketing and Customer Success to create a seamless customer journey.
Analytics, Strategy & Revenue Insights
Own all revenue analytics-including KPIs, funnel metrics, forecasting models, and executive dashboards.
Evaluate pipeline health, conversion trends, segment performance, and campaign effectiveness to identify growth levers.
Provide strategic insights and recommendations to the CRO and executive team to guide GTM strategy and investment decisions.
Lead annual and quarterly planning processes, including targets, budgets, scenario modeling, and resource allocation.
Qualifications
Bachelor's degree in Business, Marketing, or related field; MBA preferred.
8+ years in Revenue Operations, Sales Operations, or a similar revenue-focused leadership role.
Proven experience optimizing revenue systems, processes, and forecasting models in a high-growth or complex environment.
Strong CRM expertise (Salesforce preferred), including automation, reporting, integrations, and data governance.
Highly analytical, with the ability to turn insight into actionable recommendations.
Experienced in influencing cross-functional teams and executive stakeholders.
Deep knowledge of full-funnel GTM operations, modern sales methodologies, enablement strategies, and revenue optimization practices.
Core Competencies
Revenue Architecture & Systems Thinking
Operational Excellence & Process Optimization
Forecasting, Analytics & Modeling
Cross-Functional Leadership & Alignment
Data-Driven Decision Making
Change Management & Continuous Improvement
Operations Manager, Retail Marketplace | G-III
Senior operations manager job in Dayton, NJ
Reporting To: Vice President of Network Strategy & Analytics
Profile:
The Retail Marketplace Operations Manager will support the following:
Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
Returns management and disposition
Retail and outlet shipping for owned stores
The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.
The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.
Responsibilities:
Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
Compiling forecasts to be used by the operational teams.
Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
Lead cross-functional initiatives to facilitate process improvements.
Qualifications/Requirements:
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field.
5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
A proven track record in leadership roles with the ability to drive change and foster innovation.
Strong collaboration and creative problem-solving skills
Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
Results-oriented, with a focus on operational excellence and continuous improvement.
Exceptional communication and leadership skills.
The pay range for this position is: $75,000 per year -$85,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp
arency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
General Manager
Senior operations manager job in Somerset, NJ
Our client is seeking a hands-on, results-driven General Manager / Site Leader to oversee operations at a brand-new, state-of-the-art 120,000 sq. ft. facility in Somerset, NJ, with responsibility for three additional satellite locations. This is a pivotal leadership role reporting directly to the VP of Supply Chain, and it's ideal for a dynamic leader with deep experience in warehouse operations, distribution, and team leadership.
This facility supports approximately $23 million in annual revenue and specializes in warehouse and distribution operations with light assembly components. You'll be driving operational excellence, building high-performing teams, and ensuring that orders flow efficiently through the supply chain - all while laying the foundation for scalable growth.
Projects You'll Work On
Oversee daily warehouse and distribution operations, including inbound/outbound logistics, inventory control, light assembly, and shipping.
Lead and inspire a diverse team across multiple sites to achieve high standards in safety, efficiency, and performance.
Implement process improvements to increase throughput, reduce costs, and optimize inventory handling.
Collaborate closely with senior leadership to align operational goals with overall business strategy.
Ensure compliance with quality, regulatory, and safety standards across all facilities.
Manage facility KPIs, reporting, and performance dashboards to track progress and identify areas of improvement.
Lead initiatives tied to the launch and optimization of the new 120,000 sq. ft. distribution center.
What Experience You Should Bring
7+ years of progressive leadership experience in warehouse, supply chain, logistics, or distribution environments.
Proven track record of managing large teams, driving operational KPIs, and improving process efficiency.
Experience working in mid-sized or large warehouse facilities (100k+ sq. ft. preferred).
Strong leadership skills with the ability to manage both local and satellite site teams.
Exposure to light manufacturing or assembly operations is a plus.
Excellent communication, problem-solving, and cross-functional collaboration skills.
P&L management experience is a bonus, but not a must - we're open to candidates ready to take on that next step.
Why This Role?
Brand-new, cutting-edge facility designed for growth and efficiency.
Opportunity to build and shape a high-performing team from the ground up.
Autonomy to make an impact while working closely with executive leadership.
Stability and growth with a thriving company in the scientific and distribution space.
Minimal travel is required for this position. The ideal candidate thrives in dynamic environments and loves optimizing operations with a people-first mindset.
District Manager
Senior operations manager job in Philadelphia, PA
We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations.
Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn.
We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must.
Responsibilities
Work directly with the owners to ensure stores are running smooth
Aide employees in buying products
Travel to our different locations a few times per week or as needed to check on operations
Ensure on site employees are following store guidelines
Record and track inventory for all store locations
Ensure register amounts and cash on hand is accurate
Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary
Report to owners any issues, and report status updates throughout day
Skills
Proven work experience with customer service and management
Proven track record of hiring and maintaining a retail team
Basic understanding of handheld electronics and their function
College experience required
Flexibility with schedule
Math and computer proficiency required
Ability to perform in fast paced environment
Prefers and thrives working both independently and among others
Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.
Associate Director, Manufacturing Operations
Senior operations manager job in Horsham, PA
Job Title
Associate Director, Manufacturing Operations
Requisition
JR000015470 Associate Director, Manufacturing Operations (Open)
Additional Locations
Job Description
The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved.
Responsibilities
Manufacturing and Supply
Responsible for all cGMP manufacturing at a site.
Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management.
Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility.
Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders.
Organizational Performance & Development
Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives.
Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives.
Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training.
Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement.
Qualifications
Education & Experience
Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience.
10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred.
Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections.
Knowledge
Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements.
Knowledge of cGMP, FDA, DEA and related international regulations.
Quality systems, batch documentation, and inspection readiness
Technology transfer, including CMC documentation and scale-up procedures
Supply chain operations, vendor qualification, and logistics coordination
Industry trends in automation, digital manufacturing, and predictive analytics
Employee engagement strategies and training program development
ERP and manufacturing systems such as SAP or Oracle is plus
Financial/cost accounting experience managing multiple cost centers and budgets.
Skills & Abilities
Ability to align operational activities with strategic goals
Proficient in planning and managing production schedules
Strong troubleshooting technical issues and optimizing manufacturing processes
Experienced in leading cross-functional initiatives and technology transfers
Capable of developing budgets and implementing cost control strategies
Adept at coaching and developing staff to enhance performance and engagement
Drives change initiatives and fosters a culture of continuous improvement
Collaborates effectively across departments and teams
Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment.
Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution.
Strong negotiation, written communication, and public presentation skills.
Physical Requirements
Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed
Technical Support
Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification.
May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products.
Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations.
Quality & Compliance
Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements.
Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements.
Creates and maintains batch documentation, operational procedures, and records to support site operations.
Participates in Regulatory inspections/audits as the manufacturing site lead.
Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance.
Financial
Recommends annual expense and capital budgets for approval.
Manages annual spending and production costs according to approved plans.
Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
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