Head of Operations
Senior operations manager job in Urban Honolulu, HI
Bishop & Company is seeking a General Manager - Head of Operations, Sales & Service for a well-established equipment organization supporting key industries across Hawaii.
Serving construction, agriculture, and other essential industries, our client delivers a full range of equipment solutions-sales, rentals, parts, and service-and is looking for a dynamic leader to elevate multi-location operations, strengthen customer relationships, develop high-performing teams, and drive strategic growth to advance the company's long-term vision.
About the Role
As General Manager, (Head of Operations, Sales & Service) you will oversee statewide sales, rentals, service, and parts operations. You'll inspire teams, strengthen customer and supplier relationships, and drive growth supporting projects and communities across all islands.
Responsibilities
Develop and execute strategic business plans to achieve revenue and profitability goals
Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
Oversee daily operations, ensuring efficiency and customer satisfaction
Manage financial performance, budgeting, and capital investments
Build and maintain relationships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
Represent the company at industry events and community initiatives
Recruit, develop, and retain top talent, promoting collaboration and innovation
Qualifications
Bachelor's degree in Business, Management, or related field (MBA preferred)
7+ years senior leadership experience in equipment dealerships, distribution, or related industries
5+ years direct retail sales experience
Proven success managing multi-branch or multi-island operations
Strong financial management, strategic planning, and team development skills
Knowledge of heavy equipment, agricultural machinery, and Hawaii's business environment
Compensation
Compensation and title are determined individually for each candidate based on the skills and experience they bring to the role. The expected starting salary range for this position is typically $160,000-$180,000 annually. This range is not a guarantee of a specific salary or title; final compensation and title depend on multiple factors, including education, experience, certifications, and other job-related requirements, and may fall outside the range listed above.
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Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: ************
Website: ************************
Equal Opportunity Employer - Disability and Veteran
Center Operations Manager
Senior operations manager job in Urban Honolulu, HI
Job Description
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do.
Don't take our word for it. The external “Great Place To Work” survey found that:
The USO is a Certified Great Place to Work 2025-2026
96% feel good about the ways we contribute to the community.
94% are proud to tell others they work here.
92% feel their work has special meaning: this is not "just a job."
91% feel that when you join the company, you are made to feel welcome.
92% feel people here are treated fairly regardless of their race.
88% feel people here are treated fairly regardless of their gender.
The Center Operations Manager position is responsible for overseeing one or more USO Center's operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.
Principal Duties and Responsibilities (*Essential Duties)
Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*
Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*
Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*
Coach and mentor USO Center staff and oversee volunteers' schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*
Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers' procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*
As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.
Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.
Responsible for communicating to internal and external parties, Centers' operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*
In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*
May be required to operate a USO or personal motor vehicle.
Perform assigned duties in the absence of leadership, and other duties as assigned.
Job Specifications
High School Diploma or equivalent. Bachelor's Degree preferred.
5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.
Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.
Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Working knowledge of basic business and accounting functions including project management and budgeting.
Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.
Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver's license.
Ability to obtain and maintain a valid United States passport and valid foreign driver's license* (in applicable locations/regions)
Must be a strong advocate of the USO's mission.
Details
This position is located at Fort Shafter. Preference will be given to local candidates within commuting distance to the location.
The salary range for this position is $60,375 - $90,563.
Resume and cover letter are required for full consideration.
Background check - education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that's not enough to convince you, here are some direct quotes from employees:
The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
Apply today. Join the mission. Join Team USO.
Senior Manager, Logistics & Global Control Tower (North America, EMEA)
Senior operations manager job in Urban Honolulu, HI
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
**Role Overview**
The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.
**Key Responsibilities**
**Control Tower Leadership & End-to-End Visibility**
+ **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.
+ **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions.
+ **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making.
+ **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions.
+ **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels.
+ **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders.
+ **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources.
+ **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones.
+ **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities.
+ **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons.
**Digital Transformation & Technology Leadership**
+ Champion the adoption and integration of cutting-edge logistics technologies, including:
+ Real-time transport visibility platforms (e.g., FourKites, Project44, etc...)
+ Warehouse and transport management systems (WMS/TMS)
+ Robotics, IoT, and automation
+ Predictive analytics and AI/ML optimization engines
+ Cloud-based logistics platforms and digital twins
+ Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed.
+ Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation.
**Operational Excellence**
+ Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.
+ Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools.
+ Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions.
**Change Management & Agility**
+ Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.
+ Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs.
**Collaborative Leadership & Stakeholder Engagement**
+ Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.
+ Serve as the primary interface for logistics functions and internal stakeholders across all regions.
**AI-Driven Process Optimization & Data-Driven Decision Making**
+ Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.
+ Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards.
**Team Leadership & Talent Development**
+ Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.
+ Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization.
**Compliance & Sustainability**
+ Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.
+ Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management.
**Qualifications**
**Qualifications**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred).
+ 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role.
+ Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.).
+ Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations).
+ Strong background in exception management, predictive analytics, and performance score-carding.
+ Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives.
+ Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus.
**Preferred Skills**
+ Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable.
+ Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics.
+ Exceptional problem-solving and decision-making under pressure.
+ Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates.
+ Process excellence orientation (Lean/Six Sigma certification a plus).
+ Leadership ability to mentor analysts and influence cross-functional partners.
+ Fluency in English; additional languages are advantageous.
+ Certification in Lean, Six Sigma, or supply chain analytics.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-AS1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Executive Director, Medical Affairs Strategy Excellence & Operations
Senior operations manager job in Urban Honolulu, HI
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
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**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Manager, Cyber Security Operations
Senior operations manager job in Urban Honolulu, HI
Cyber Security Operations
Leadership and Team Management:
Lead and mentor a team of security analysts and engineers.
Foster a culture of security awareness and continuous improvement within the team.
Conduct performance evaluations and provide ongoing feedback and development opportunities.
Security Operations Management:
Oversee the Security Operations Center (SOC) and ensure effective monitoring, detection, and response to security incidents.
Develop and refine incident response procedures and playbooks.
Manage and optimize security tools and technologies
Risk Management and Compliance:
Conduct regular risk and vulnerability assessments to identify and mitigate potential threats.
Ensure compliance with relevant regulations (e.g., NIST CSF, HIPAA, SOC 2) and industry standards.
Collaborate with internal auditors and external partners during compliance audits.
Strategic Planning:
Create roadmaps in support of CISO strategy; communicate and execute this roadmap.
Work effectively with other IT areas and the business ensuring IT Security Operational activities are in place in accordance with best practice and NIST.
Create and update IT Security operation related policies and procedures leveraging industry best practices and Enterprise NIST CSF
Support Enterprise IT Audits; Collaborate with IT and Internal Audit on all Cyber Security Risk-related activities.
Effectively leverage HMSA Cyber Security vendors to align with HMSA's Cyber Security Operation needs.
Develop KPI's and SLA's, communicate and report on these metrics.
Develop and implement the IT security operations strategy aligned with the organization's overall security framework.
Stay abreast of the latest security trends, threats, and technologies, and recommend necessary adjustments to security policies and practices.
Collaboration and Communication:
Work closely with IT, legal, and business units to ensure a unified approach to security.
Prepare and present security reports to senior management and stakeholders, highlighting key metrics and areas for improvement.
Incident Management:
Lead investigations into security breaches and coordinate response efforts.
Analyze security incidents to identify root causes and implement corrective actions.
Personnel Management:
Provide leadership, manage, and coach cybersecurity unit staff in overall Information Security Program management. Provide management support including personnel, budget and other administrative responsibilities, (i.e., mentoring, performance management, career planning and counseling, etc.).
Manage budget to ensure the organization's cyber security program is conducted in a cost conscious and financially responsible manner
Perform all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Director, Loan Operations
Senior operations manager job in Urban Honolulu, HI
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
Facilitating regulatory audits and examinations.
Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
4+ years in Management role or 1+ years in a Directorial role required.
1+ years of Project Management and/or General Ledger experience preferred.
2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Auto-ApplyDeputy Director of Operations Pacific
Senior operations manager job in Urban Honolulu, HI
$135k to $165k + substantial stock options, health, dental, vision, 401(k)
Required: Top Secret clearance with eligibility for SCI
In person in Honolulu, HI
Travel: less than 10%
About the job Your mission
At each major headquarters under your responsibility,
Own the entire customer relationship, from users up to Generals/Admirals
Rapidly expand product usage until ~100% of J35 and J5 plans are in the company. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible
Win the renewal and expansion, so that your customer(s) keep buying our product each year. Deals should expand over time
Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement
Gather intel about the command, budget, and region to support growth
Instill the company brand image
Enable our expansion to allies and partners in the Pacific
Your responsibilities aren't limited to this list! Were on this great adventure together, and well each do what it takes for the team to succeed
We're always growing. If you want more responsibility, it will be easy to find. We're a fast-growing startup. We were a 4-person company last year and a 25-person company now. We plan to reach 100 within the next year. New positions of increasing responsibility often become available.
About you
You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer
You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals
You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse For Example: were about to run a planning exercise, which will be USEASTCOMs first exposure to our product. No one is worried, because they know you've taken care of it
You can get things from large government organizations For Example our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
You have technical skills You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
Youre intense about our mission. Its a core part of who you are
You're ambitious. We're getting bigger. You should too
You hold a current Top Secret clearance with eligibility for SCI
Operations Director
Senior operations manager job in Kailua, HI
Great benefits available:
Paid Time Off leave
Bereavement leave
19+ paid holidays
Medical, vision, drug, and dental insurance
401k retirement with employer matching
Employee child tuition discount
Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff.
Key Responsibilities
Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
Manage inventory levels at all six sites (preschools and Adult Day Center)
Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies
Ensure that all operational handbooks are current and updated regularly
Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material
Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
Manage procurement processes and coordinate material and resources allocation
Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
Revise and/or formulate policies and promote their implementation
Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
Ensure that the company complies with legal and established industry regulations
Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements
Supervisory Responsibilities
Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center)
Provides constructive and timely performance evaluations
Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)
Work Environment
This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.
Travel Required Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer.
Education and Experience
BSc/BA in business administration or relevant field; MSc/MA will be a plus
Minimum of 5 years of experience at an operations level
Experience in facilities and food service industry (Strongly Preferred)
Knowledge of the industry's legal rules and guidelines
Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
Working knowledge of data analysis and performance/operation metrics
Previous experience in education or non-profit management (Preferred)
Operations: 5 years (Preferred)
Work Authorization, Health and Security Clearance
First Aid/CPR Certification
Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
Security clearance in order to work in a child and applicable adult center environment.
Valid driver's license.
Access to an insured vehicle with valid registration and safety check.
AAP/EEO Statement
Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
Auto-ApplyAssistant Vice President of Branch Operations
Senior operations manager job in Urban Honolulu, HI
DO YOU WANT TO MAKE A DIFFERENCE?
Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members.
As the Assistant Vice President, Member Experience, you'll play a key leadership role overseeing the daily operations of multiple UHFCU branches. This position is hands-on and deeply involved in ensuring each branch delivers consistent, high-quality service and efficient operations. You'll support and guide branch managers, streamline processes, and drive initiatives that enhance the end-to-end experience for our members - from the moment they walk in to the moment their financial needs are met. While you'll visit and support multiple branches, this role requires a strong presence at our main branch to lead by example, collaborate with your team, and stay connected to the heart of our member experience.
Position Title: Assistant Vice President, Member Experience
Department: Administration
FLSA Classification: Exempt
Reports to: Senior Vice President, Image & Experience
Employee Benefits
One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!
Position Purpose:
This position will institutionalize and scale branch operations best practices across all locations by developing, overseeing and executing operational strategies and developing a program for service excellence in the retail environment. This individual is expected to meet or exceed branch sales and service goals for deposit growth and consumer lending through coaching team members to build and enhance member relationships. This position serves as part of the leadership team and is responsible for demonstrating strong leadership in support of the credit union's vision and mission, ensuring that members are provided with exceptional service.
Essential Functions:
Responsible for the implementation and sustainability of member satisfaction initiatives to improve member experience in alignment with the strategic and operational objectives of the Credit Union.
Develops and implements key operational strategies to improve service quality, overall member experiences, financial results, and employee engagement at all branches.
Identify and set goals/metrics and tracks for branch staff. Manage, coach, and counsel staff to maximize staff performance, including setting and meeting department goals, identifying measurements, and handling personnel issues.
Develops and measures the effectiveness of all operational processes. Provides timely, accurate and complete reports on the operating condition of the retail environment. Recommends solutions to areas that require improvement.
Develops a strategic plan for the branches and necessary measurements to ensure branches meet their specific goals.
Supports the budget preparation process by collecting and compiling departmental data and related documentation.
Establishes department goals and ensures adherence to policies and procedures that support the sales and service culture.
Collaborates as a key member of the Senior Management Team on credit union-wide strategic planning initiatives and corporate direction.
Ensures compliance with applicable state, federal, and credit union regulations through periodic training of staff and compliance reviews.
Ensures proper procedures are established and consistently followed at all branches.
Maintains the security and confidentiality of pertinent information and records.
Performs other work as needed.
Performance Standards:
Specific goals and objectives for the branches, in alignment with the Credit Union's strategic plan, are met in a consistent and timely manner.
Branches are run in an efficient manner with minimum disruption in member service.
Maintains regular on-site presence and actively supports branch operations by assisting with transactional and member service needs as required.
Process improvements are member-centric and foster operational excellence.
Timely completion of performance evaluations for direct reports as well as staff.
Qualifications:
Education/Certification:
Bachelor's degree in business-related major.
Required Knowledge:
Proficient in MS Office Suite.
Comprehensive knowledge of bank consumer compliance regulations.
Experience Required:
Five years financial industry or credit union management experience.
Five years supervisory or management experience.
Skills/Abilities:
Excellent verbal and written communication skills.
Excellent analytical, creative and problem-solving skills.
Able to develop and motivate staff. Excellent coaching and mentoring skills.
Able to support a strong member service culture.
Activities and Requirements of this Position:
Repetitive Motion:
Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills:
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities:
Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing:
Able to hear average or normal conversations and receive information.
Physical Strength:
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability:
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability:
Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Language Ability:
Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.
Working Conditions:
Air-conditioned, smoke-free office setting. Must be able to travel to meeting sites.
Attendance Requirements:
Please note that scheduled attendance requirements may change due to business needs.
Business Hours:
Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
Auto-ApplyUS Senior Pay & Time Manager
Senior operations manager job in Urban Honolulu, HI
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Dual Branded Operations Manager | Hyatt Place + Hyatt House Ho'opili, HI
Senior operations manager job in Ewa Beach, HI
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role inhis. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company
Business Manager, OR - Perioperative Services
Senior operations manager job in Aiea, HI
With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu's only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women's center, CT scan and MRI services, and the state's first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.
Our Perioperative Services department provides full support throughout the duration of a patient's surgical procedure, spanning ward admission, anesthesia, surgery and recovery. Professional care services include identification of the patient's individual needs, patient care plan development and implementation and the coordination of nursing service to restore each patient's health before, during and after a surgical procedure.
If you are an enterprising and innovative thinker with a strong appreciation for health care operations, you might be the ideal person for our Business Manager position. In this role, you would be responsible for the general administration and fiscal management of the Perioperative Services area within the hospital. This includes monitoring and analyzing revenue sources and expenditures and making recommendations on future allocation of funds. The position is an essential part of the center's administrative and financial management. We are looking for someone who can provide rigorous and productive operational oversight, with excellent communication and customer service skills, can work enthusiastically in a collaborative, team-oriented atmosphere and share our commitment to creating a healthier Hawaii.
**Location:** Pali Momi Medical Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 31117
**Pay Range:** 104,790 - 130,978 USD per year
**Category:** Management
**Minimum Qualifications:** Bachelor's degree in business or related healthcare field. Two (2) years experience in healthcare. Knowledge of Surgical Information System (SIS) including OR/procedure scheduling and intraoperative record and its application.
**Preferred Qualifications:** Master's degree in business or related healthcare field. Two (2) years of experience in a Perioperative setting with progressive leadership responsibilities. Knowledge or experience with financial analysis including reports and materials management functions.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Mid-Market District Manager
Senior operations manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:*******************************
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Mid-Market District Manager
Senior operations manager job in Urban Honolulu, HI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when normal life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here:http://adp.careers/Sales_Videos
WHAT YOU'LL DO:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter.You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker.You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry.
OR
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
District Manager
Senior operations manager job in Urban Honolulu, HI
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. We are expanding our management team and are currently seeking candidates to manage our market.
As a District Manager, you will first participate in an intensive management training program prior to being placed into a management position. Through the training program you,
* Will be empowered to make business decisions that affect your career as well as the Company's bottom line.
* Will be responsible for understanding costs, reviewing P&L statements, and understanding what it takes to manage a profitable business.
* Will enhance your customer service skills and learn the Securitas management model.
To be considered for the program, you will need to have the following experience and ability:
* Previous management experience.
* Understanding a P&L and how to impact results.
* Possess strong operational and management skills.
* Demonstrated track record of superior customer service.
Previous security experience is not required; we are looking for candidates who have managed people, processes, and a P&L. Our management team embodies several competencies and want you to as well.
* Highly professional and ethical with unquestioned integrity.
* Strong planning, organizing, and decision-making abilities.
* Conscientious and demonstrated initiative.
* Excellent interpersonal skills.
* Passion for the protection of business and an intense drive to impact financial targets, deliverables, and challenges.
Benefits
Starting salary is based on experience, in addition to a full benefit package that includes:
* Medical, dental, vision
* 401K
* Monthly vehicle allowance
If joining our management team sounds like the right fit for you, please click apply today!
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
Resident District Manager
Senior operations manager job in Urban Honolulu, HI
Role OverviewSodexo is seeking a Resident District Manager for the University of Hawaiʻi at Mānoa located in Honolulu, HI. This is a long standing Sodexo account, with the current contract through 2037. Our Resident District Manager will exhibit true leadership and have excellent team building and communication skills.
The successful RDM will have outstanding client relation skills and financial acumen.
Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions.
Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
IncentivesPossible Signing BonusWhat You'll Dohave oversight of day-to-day operations;deliver high quality food service;achieve company and client financial targets and goals; develop and maintain client and customer relationships;develop strategic plans;create a positive environment; and/orensure Sodexo standards are met.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have culinary production experience and a strong background in safety and sanitation compliance; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/ordemonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience.
This does not apply to external candidates.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
BUSINESS MANAGER
Senior operations manager job in Kapolei, HI
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Achieve sales goals and operating objectives while representing the company in a professional manner.
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, and financial performance.
Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered.
Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization.
Provide regular updates to senior management and stakeholders on business performance and strategic initiatives.
Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer.
Compiles communication to assist field team in actions to be taken to achieve goals and objectives.
Approve and coordinate with accounting to ensure client billings are generated and paid on time.
Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with consumer products or comparable field
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Director, Loan Operations
Senior operations manager job in Urban Honolulu, HI
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
* Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
* The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
* The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
* Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
* Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
* Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
* Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
* Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
* Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
* If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
* Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
* Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
* Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
* Knowing and understanding all state and federal compliance laws, rules, and regulations ("laws and regulations") applicable to the business unit, and how such laws and regulations impact or affect the business unit.
* Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
* Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
* Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
* Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
* Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
* Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
* Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
* Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
* Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
* Facilitating regulatory audits and examinations.
* Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
* Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
* 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
* 4+ years in Management role or 1+ years in a Directorial role required.
* 1+ years of Project Management and/or General Ledger experience preferred.
* 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Senior Manager, CMC Global Regulatory Affairs
Senior operations manager job in Urban Honolulu, HI
The Chemistry, Manufacturing and Controls (CMC) Global Regulatory Affairs (GRA) professional is responsible for developing and executing global regulatory strategies for CMC aspects of small molecule products during late-stage development and throughout the commercial lifecycle. This includes initial marketing application, post-approval changes, and lifecycle management activities across multiple regions. Primary regions/markets of responsibility include US and secondarily EU and Canada for smooth, timely approvals or continued marketing. This position requires approximately 20% domestic/international travel.
****
+ Develop and implement global CMC regulatory strategies for late-stage development, marketing applications (e.g., NDA/MAA), and post-approval lifecycle activities (supplements, renewals, variations) around small molecule drug substance, drug products and drug-device combination products. Ensure compliance with global regulations (FDA, EMA, ICH, WHO) and anticipate regulatory changes impacting CMC requirements.
+ Plan, prepare, and review CMC sections of regulatory submissions (IND/IMPD/NDA/MAA, post-approval supplements). Determine regulatory CMC content and scientific/technical requirements to ensure documentation meets regulatory standards. Lead responses to Health Authority questions and deficiency letters.
+ Represents CMC RA in project team meetings and provides expert interpretation of regulatory guidelines and perspective to the cross-functional team. Serve as CMC regulatory lead on global project teams (Pharmaceutical Development, Quality, Manufacturing, Global Regulatory Strategy).
+ Assess and provide regulatory strategy for CMC technical changes, process improvements, and new product introductions. Develop CMC strategies for post-approval changes, line extensions, and global harmonization of product registrations. Monitor and implement regulatory updates impacting marketed products.
+ Represent the company in meetings and negotiations with global Health Authorities for CMC related matters. Prepare briefing packages and lead CMC discussions during regulatory interactions as required during late-stage product development as well as post approval changes.
+ Support departmental initiatives such as preparing/updating departmental job procedures. Help assess and develop innovative ideas to optimize local and global CMC RA departmental processes and improve efficiencies, addressing current and future challenges.
+ Experience in CPP application filing through eCATS, 510(j)(3) reporting through next Gen portals is a plus.
+ Develop and maintain collaborative relationships with other local and/or global functional units [OPC CMC Global Regulatory Affairs, Global Regulatory Strategy, Manufacturing facilities, Global Quality, Technical Operations, Business Development etc.] as well as affiliates, external partner companies, contract manufacturers, packagers and suppliers etc.
+ Be proficient in the tools and systems needed for the function including and not limited to CREDO (document management), PRISM (regulatory information management system), Global Trackwise, eCTS Viewer (Viewer), Adobe Acrobat, and Microsoft Office tools.
+ Performs other duties as assigned related to CMC RA function.
**Qualifications**
**Education** :
+ BS/MS/PhD in Chemistry, Pharmacy, or related scientific discipline.
+ RAC certification will be a plus.
**Experience** :
+ 7+ years in Regulatory Affairs CMC, with significant experience in small molecules is required. The ideal candidate will also have some prior experience with biologic, peptide or oligonucleotide products.
+ Proven track record in late-stage development investigational filings, marketing applications (NDA/MAA), global submissions, and post-marketing lifecycle management as the CMC Regulatory lead.
+ Regulatory experience in handling-controlled substance applications will be a plus.
**Skills:**
+ Comprehensive knowledge of drug development process, pharmaceutical technology, drug manufacturing processes, analytical/quality control, GMP and related issues.
+ Knowledge of CMC regulatory requirements for small molecules during late stage development, initial marketing application and post-approval.
+ Comprehensive knowledge and experience in preparing CMC (Quality) sections for investigational, marketed product submissions (IND/IMPD/NDA/MAA/DMF, post-approval supplements) for FDA and equivalent submissions for Europe and Canada.
+ Comprehensive understanding of the global regulatory environment.
+ Strong analytical, problem solving, organizational and negotiation skills. Strong ability to work in a matrix environment and across cultural lines.
+ Strong leadership, communication, and negotiation skills.
+ Ability to manage complex projects and timelines across multiple regions.
+ Computer skills with demonstrated experience in working with the Microsoft suite of programs (Word, Excel, PowerPoint, and Outlook).
+ CMC reviewer (assessor) with FDA or EMA will be a plus.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Business Manager
Senior operations manager job in Kapolei, HI
S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results.
Job Responsibilities:
Achieve sales goals and operating objectives while representing the company in a professional manner.
Develop and implement strategic plans to drive growth and profitability.
Execute key initiatives, including marketing campaigns and sales strategies.
Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities.
Manage budgeting, forecasting, and financial performance.
Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered.
Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals.
Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion.
Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed.
Facilitating communication and collaboration across different departments and levels of the organization.
Provide regular updates to senior management and stakeholders on business performance and strategic initiatives.
Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer.
Compiles communication to assist field team in actions to be taken to achieve goals and objectives.
Approve and coordinate with accounting to ensure client billings are generated and paid on time.
Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems.
Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Experience in business management roles with consumer products or comparable field
Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans.
Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence.
S&K Sales Co. is proud to be an Equal Opportunity Employer
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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