Senior operations manager jobs in Montgomery, PA - 2,187 jobs
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Vice President of Title Operations
Titleeq
Senior operations manager job in Philadelphia, PA
We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency.
This role is designed for a battle-tested title professional - someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes.
You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions.
What This Role Is (and Is Not)
This role is:
In the weeds when needed
Accountable for execution, not just planning or coaching
A builder of people, process, and culture
Fast-paced, pragmatic, and decisive
This role is not:
A macro-only or purely strategic position
A checklist manager
A passive “report up” role
A remote-only role
Core Responsibilities
Operational Ownership
Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies - and fix them. Own technical processes and be responsible to execute on adjustments as needed.
Leadership & People Management
Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through.
Systems & Technology
Serve as an internal SoftPro expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team.
Scaling & Growth
Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows.
Required Experience & Qualifications
Must-Haves (Non-Negotiable):
10+ years of title agency experience
Direct experience as a title processor and/or escrow officer
Strong people-management experience
Demonstrated accountability and ownership mindset
Advanced SoftPro experience
Ability to work in-office 2-3 days per week in the Greater Philadelphia area
Highly Valued:
Experience at both a title agency and an underwriter
Experience scaling operations or teams
High emotional intelligence paired with decisiveness
Work Style & Culture Fit
Fast tempo, high accountability, practical over theoretical, direct communication, and no ego - just ownership.
Growth Opportunity
This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. Our company is growing 50% - 100% annually.
$132k-221k yearly est. 5d ago
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PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal 4.8
Senior operations manager job in Philadelphia, PA
Alvarez & Marsal Private Equity Performance Improvement
Director: Operations & Manufacturing
(OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
Evaluate the maintainability and operability of production facilities
Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
Provide shop floor insights by talking with employees and customers and reviewing all available data
Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
Supply Chain Operations
Manufacturing Operations, SI&OP
Footprint optimization, plant consolidation and product line transfer
Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
Lean, Six Sigma, TOC and Value Engineering
Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
Previous strategy and change management experience.
MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$150k-225k yearly 1d ago
Senior Director, Commercial Patient Hub Data Operations
EPM Scientific 3.9
Senior operations manager job in Philadelphia, PA
Job Responsibilities:
Develop and manage patient hub data operations: Design and maintain data strategies, systems, and processes for patient support programs, ensuring accurate integration and stewardship of data from multiple sources.
Ensure governance and compliance: Implement frameworks to meet regulatory and contractual requirements, collaborating with legal teams on data usage, sharing, and retention policies.
Drive operational excellence: Oversee data pipelines, manage exceptions, and maintain accurate KPIs related to patient access, therapy initiation, adherence, and case resolution.
Lead teams and vendor partnerships: Direct cross-functional data teams and manage relationships with service providers, integration partners, and CRM vendors.
Enable analytics and insights: Deliver curated datasets and dashboards to internal stakeholders, partnering with analytics teams to generate actionable insights on patient access and program effectiveness.
Experience:
15+ years in data management, commercial operations, or analytics within pharmaceutical/biotech industry.
7+ years leading data development and operations for patient services hubs, specialty pharmacy, or commercial data ecosystems.
Proven success building hub data operations in an insourced or hybrid operating model
Technical Skills:
Expertise in CRM platforms (Salesforce/Veeva), data integration (ETL/ELT), and BI tools (Power BI).
Knowledge of data tokenization (Datavant, IQVIA OCE), MDM, and interoperability technologies and standards.
Note: Applicants who do not meet the above requirements will not be considered for this role.
$94k-136k yearly est. 3d ago
Director of Operations
ORS Partners 3.8
Senior operations manager job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manageoperational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
$100k-168k yearly est. 1d ago
Senior Manager, Treasury Operations
Aramark Corp 4.3
Senior operations manager job in Philadelphia, PA
Are you a strategic thinker with a passion for optimizing cash collection and banking systems and supporting innovation in payments? Aramark is looking for a SeniorManager, Treasury to lead our cash operations and banking services across a national footprint. This is a high-impact role where your expertise will shape the future of our cash infrastructure, enhance customer experience, including "delighting our clients and our clients' customers" and support our growth in a fast-paced, client-driven environment.
What You'll Do:
Strategic Leadership & Payments Innovation
Partner with Operations, IT, Payment Tech and Finance to align cash operations with business goals.
Lead the charge on payment acceptance strategies-think contactless, move towards full cashless, mobile wallets, and real-time payments.
Evaluate and implement cutting-edge payment solutions to boost efficiency and client satisfaction.
Ensure impact to costs, cashflow and reconciliation are included in all decision-making.
Support new client launches, system integrations, and expansion initiatives.
Treasury Operations Excellence
Lead team of three responsible for opening, maintenance, and closing of field merchant processing accounts nationwide.
Oversee credit card settlement with IT Payments team across all physical and digital platforms.
Manage key relationships with payment processors, card networks, and merchant acquirers.
Track all Card Brand Updates. Analyze impact to organization and communicate to IT, Finance and Operations to ensure compliance while minimizing cost and impact to field operations.
Support our global business services team as that team reconciles deposits, chargebacks, and fees, using all opportunities to improve reconciliation, reporting and automation.
Liaison with Cybersecurity and global business services teams to ensure compliance with Payment Card Industry-Data Security Standards (PCI-DSS) and other regulatory standards.
Drive initiatives to reduce transaction costs and accelerate settlement timelines.
Banking Services & Cash Management
Lead team responsible for the opening, maintenance, and closing of field bank accounts nationwide.
Serve as the go-to liaison for banking partners, ensuring top-tier service and optimal fee structures.
Maintain accurate documentation and enforce strong internal controls.
Support cash positioning and forecasting through smart account structuring.
Manage banking & merchant processing aspects of all domestic acquisitions & divestitures.
Support internal financial shared services teams with request for proposals, implementations, improvements and support of banking products.
Team Leadership & Treasury Strategy
Inspire and lead a team of treasury professionals through coaching and development.
Champion automation and digital transformation within treasury operations.
Contribute to broader treasury functions like liquidity management, forecasting, and risk mitigation.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
What You'll Bring:
Bachelor's in finance, accounting, or related field (MBA, Certified Treasury Professional (CTP), Merchant Advisory Group (MAG) member a plus).
7+ years of progressive treasury experience, including 3+ in leadership.
Intermediate level knowledge of and proficiency in credit card processing, merchant services, and banking operations, including banking and merchant processing portals, preferred.
Proven ability to collaborate across teams and drive strategic initiatives.
Experience with retail or consumer-facing payment technologies (POS, e-commerce, omnichannel), preferred.
Strong analytical, negotiation, communication, and project management skills.
Proficiency in account reconciliation products, treasury management systems and ERP systems a plus.
Expertise in data analytics and the ability to build insightful dashboards in Power BI or Tableau is preferred.
Why You'll Love It Here:
Collaborative culture with open communication and minimal hierarchy.
Opportunity to make a real impact and work closely with senior leaders.
A mission-driven company focused on delivering exceptional food experiences.
Flexible work environment and a team that values curiosity, ownership, and continuous improvement.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
$110k-158k yearly est. 1d ago
Director of Regional Fulfillment Center Operations
American Bath Group 3.7
Senior operations manager job in Warminster, PA
Director of Regional Fulfillment Center (RFC) Operations
Division: DreamLine
Reports To: General Manager - DreamLine Division
We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility.
The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform.
Key Responsibilities
Operations & Distribution Management
Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics.
Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost.
Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard
Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety.
Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels.
Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership.
Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel.
Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process.
Workforce Leadership
Lead, coach, and develop managers, supervisors, and associates within RFC operations.
Foster a culture of accountability, performance, and engagement.
Build organizational capacity through succession planning, performance management, and leadership development.
Customer Experience & Quality
Ensure all orders meet established service standards and customer expectations.
Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction.
Implement quality and process controls that reduce defects, rework, and warranty claims.
Partner with Engineering team to ensure all products meet customer specifications.
Health, Safety & Compliance
Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards.
Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements.
Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance.
Technology & Continuous Improvement
Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility.
Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity.
Lead cross-functional projects that integrate new systems, technologies, or network capabilities.
Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience.
Financial & Strategic Management
Develop and manage RFC operating budgets, including labor, freight, and capital expenses.
Identify cost-reduction opportunities through improved processes, routing, and network design.
Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG.
Core Competencies
Leadership & Influence - Inspires performance through clarity, accountability, and action.
Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization.
Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed.
Customer Focus - Committed to delivering a flawless experience to both internal and external customers.
Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments.
Change Leadership - Thrives in fast-paced environments and leads teams through transformation.
Collaboration - Works cross-functionally to align RFC execution with company goals.
Qualifications
Bachelor's degree in supply chain, Logistics, business or related field.
5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles.
5+ years in seniormanagement with multi-site or multi-channel distribution exposure.
Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations.
Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.).
Strong knowledge of freight, packaging, inventory management, and network optimization.
Demonstrated ability to lead through data, influence across functions, and drive measurable improvement.
Excellent written and verbal communication skills.
Demonstrated Alignment with ABG's Essential 6:
Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability.
Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence.
Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment.
Organizational Design: Builds modern, effective structures that align people, process, and performance.
Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results.
Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset.
Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision)
Workforce Size: ~200
Company Overview
American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day.
ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users.
ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success.
Job Type: Full-time
$68k-130k yearly est. 1d ago
Warehouse Operations Manager (Continuous Process Improvement, Supply Chain, Distribution, Raw Materials, WMS/ERP, etc.)
Global Pharmaceutical Company
Senior operations manager job in Allentown, PA
Job Details:
Global Pharmaceutical Company company
Sr Manager - warehouse operations, materials, process improvement
Long Term Contract
Allentown, PA
(Pay Rate Available for w2 and c2c)
The Warehouse Manager is responsible for overseeing all facets of warehouse operations within a pharmaceutical manufacturing environment, including receiving, storage, inventory control, and distribution of raw materials and finished products, while ensuring strict compliance with all regulatory requirements (cGMP, GDP, OSHA, DEA). A key component of this role is leading and fostering a culture of continuous process improvement (CPI) to enhance efficiency, quality, and cost-effectiveness across all warehouse activities.
Key Responsibilities
OperationalManagement: Plan, organize, and direct daily warehouse activities, including the efficient receipt, storage, order fulfillment (picking/packing), and dispatch of all materials while adhering to established policies and procedures.
Regulatory Compliance: Ensure strict adherence to all federal, state, and local warehousing, material handling, and shipping regulations, including Current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP), OSHA safety standards, and DEA regulations for controlled substances.
Inventory Control: Manage inventory levels and maintain high accuracy through regular cycle counts, physical inventories, and reconciliation with the data storage system (ERP/WMS). Apply principles of FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) as appropriate for pharmaceutical products.
Continuous Improvement (CPI): Drive continuous improvement initiatives to optimize operational efficiency, reduce waste, streamline workflows, and enhance productivity. Utilize process improvement methodologies (e.g., Lean, Six Sigma) to analyze performance metrics (KPIs), identify bottlenecks, and implement effective solutions.
Quality Assurance: Establish and maintain a robust Quality Management System (QMS) within the warehouse and ensure all activities meet accreditation standards and internal SOPs.
Team Leadership & Development: Recruit, select, orient, train, coach, and motivate warehouse staff to optimize performance and foster a culture of safety, compliance, and accountability.
Safety & Security: Enforce high standards of health, safety, and security protocols, conducting regular safety training and inspections to maintain a safe and organized work environment. Manage security procedures and act as a contact for security matters.
Cross-Functional Collaboration: Liaise with other departments (e.g., Quality Assurance, Production, Planning, Logistics, Customer Service) and external suppliers/vendors to ensure seamless supply chain operations and meet business objectives.
Reporting & Documentation: Prepare and maintain accurate records and reports on warehouse activities, performance, and KPIs for management review and regulatory audits.
Qualifications & Skills
Education: Associate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred; high school diploma or equivalent required.
Experience: Minimum of 5 years of progressive experience in warehouse operations within a pharmaceutical, cGMP, or similarly regulated environment, with at least 3 years in a supervisory or management role.
Technical Skills:
Proficiency in Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software (e.g., SAP).
Strong understanding of cGMP, GDP, OSHA, and potentially DSCSA (Drug Supply Chain Security Act) requirements.
Experience with inventory control methods (FIFO/FEFO) and material handling equipment (forklifts, pallet jacks).
Proven experience leading process improvement initiatives (e.g., Lean, Six Sigma certifications are a plus).
Soft Skills:
Excellent leadership, problem-solving, and analytical abilities.
Strong attention to detail and accuracy.
Effective written and verbal communication skills.
$36k-45k yearly est. 4d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Senior operations manager job in Philadelphia, PA
Traffic Control OperationsManager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control OperationsManager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control OperationsManager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control OperationsManager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control OperationsManager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-51k yearly est. 5d ago
Manager, Trade Operations
TSP, a Syneos Health Company
Senior operations manager job in Plymouth Meeting, PA
Reports to: VP, Trade and Patient Support
This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within the Trade team, and reports to the VP of Trade and Patient Support. This role will support the successful accomplishment of specialty trade data reporting and account performance management through performance analytics, trade account implementation requirements, supporting dashboard development, and engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement.
This individual will manage trade data, analytics reporting, support trade initiatives, and require strong collaboration skills, substantial external customer engagement, confident presentation skills to C-Suite level stakeholders, and the ability to effectively interact with a variety of internal and external stakeholders. The individual must possess a high degree of independent proficiency in specialty pharmacy and distribution analytics, including an understanding of all pharmacy and distribution operations/financial drivers, and vendor budgets, as well as the ability to troubleshoot access issues at the pharmacy and distribution level.
This role requires a formal understanding of insurance claims and prescription tracking from intake through fulfillment or discontinuation within specialty pharmacies. This role should come with proficiency in processing distributor-level reporting as well.
There is a formal requirement to independently process aggregated data management and be functionally proficient in SEQUEL, Excel, and Pivot Table generation. This role will utilize these skills to support the design and execution of Quarterly Business Review (QBR) and to address ad hoc trade data inquiries for Trade and Finance. This role will also support budget and invoice management as needed.
Specific Duties:
Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables - specific to Trade Team requirements
Liaise between the Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including:
Trade data, implementation, and operational tactics, including distribution network and new contracted distribution partners
Assist in the design and execution of trade network, effective performance metrics, and reports for use in QBRs and performance management reporting/ dashboards
Performance management and communication with Trade partners
Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics, including trade performance
Identify critical issues, trends, and potential solutions that impact access across the network
Communicate insights from analyses leading to meaningful business outcomes to trade leadership
Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal
Create, deliver, and present standard and ad hoc reports in alignment with trade and access strategies
Comply with all applicable laws, regulations, and company policies and procedures pertaining to reimbursement information and related matters
Skills:
• Strong problem-solving capabilities
• Proficient in specialty pharmacy and distribution data reporting, design, and analysis
• Highly analytical with extreme attention to detail
• Highly proficient in SEQUEL and EXCEL mastery, including pivot table development and data manipulation
• Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding
• High degree of comfort with data visualization and use of PowerPoint to develop storyline
• Outstanding project management skills
• Excellent communication, analytical, planning, and organizational skills
• Strong presentation skills with clear and concise insights
• Experience with pharmaceutical or device products
• Ability to work in a matrix environment
• Familiarity with specialty pharmacies and distributors, patient services Hubs, and Copay Assistance programs
• Comfort with handling urgency and change as needed based on patient care needs
Education/Experience:
BA/BS degree in business, data/business analytics, or life-science related field
3-5+ years of progressive experience in the pharmaceutical/biotech industry or pharmaceutical vendor/supplier/consultancy
3+ years of experience in specialty pharmacy trade data management with increased responsibility
Proficiency in Microsoft Suite, SEQUEL, EXCEL, PowerPoint, Smartsheet, and/ or other data visualization tools
$65k-105k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Senior operations manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 7d ago
Operations Manager
Indco Inc., Nj
Senior operations manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The OperationsManager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
$79k-127k yearly est. 2d ago
Production Area Manager
Medix™ 4.5
Senior operations manager job in Collegeville, PA
The main objective of this role is to oversee both direct and indirect labor employees within a specific manufacturing process area. You will manage company resources, including personnel, equipment, and materials, while working closely with Engineering, Quality, and Maintenance teams to meet work schedules and fulfill customer requirements efficiently and cost-effectively. The Area Manager is fully responsible for S, Q, D, I, P metrics across multiple departments and shifts.
Job Responsibilities:
â—Ź Provide direction to resolve technical and production-related issues, ensuring weekly schedules meet or exceed Company and Customer expectations.
â—Ź Maintain appropriate staffing levels to achieve budgeted performance.
â—Ź Monitor product or line alignment with the master production schedule and material planning to meet production goals.
â—Ź Track departmental performance measures, ensure goals are met, and develop/implement corrective or preventive actions as needed.
â—Ź Ensure work orders are closed in Oracle with accurate data.
â—Ź Supervise associates to foster a safe work environment and a self-directed team approach, including setting and executing strategic safety initiatives annually.
â—Ź Continuously communicate with Plant management regarding production, facility, and associate achievements or concerns.
â—Ź Identify, arrange, and/or provide training to ensure a safe, efficient, quality work environment, focusing on continuous improvement through Lean manufacturing principles.
â—Ź Facilitate communication, coordination, and conflict resolution within and among work groups.
â—Ź Provide leadership to Associates in all areas, including hiring, performance
management, coaching, counseling, and corrective actions.
â—Ź Lead continuous improvement activities within the area, including approving and sponsoring projects, managing CAPEX requirements and CER submissions, and overseeing a productivity pipeline of projects.
â—Ź Promote an atmosphere of diversity, open communication, and trust, offering opportunities for training and growth.
â—Ź Remain flexible to business needs and perform other functions as required.
$43k-65k yearly est. 1d ago
Manager of Premium Seating | Full-Time | PPL Center
AEG 4.6
Senior operations manager job in Allentown, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.
This role pays an annual salary of $48,000-$56,000 and is commission eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until March 13, 2026.
Responsibilities
Execute against a marketing plan/project timeline and deliver on time
Manage internal and external sales process
Conduct outbound sales calls designed to secure new premium seating rentals
Negotiating, closing and implementing premium seating deals
Develop and maintain positive relationships with clients
Develop project proposals, sales materials, and presentations where applicable
Create and implement grassroots marketing campaigns to maximize account awareness and exposure
Assist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbase
Develop sales leads
Report on sales and marketing activity as requested
Adhere to established reporting procedures for all sales activity
Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
Work closely with other OVG staff in the region to prospect and close warm leads
Achieve premium seating rental revenue goals and budgets
Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
Create repeat client initiatives to better serve corporate clientele
Track prospecting, sales and inventory, and manage sales reports
Develop inventory control systems (with assistance from OVG corporate)
Other duties as assigned
Qualifications
Preferred minimum of 3-5+ years of experience in premium seating sales and/or servicing
Demonstrates or has prior premium seating experience/knowledge of local market
Proven track record of generating new business and retaining clients
Bachelor's degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
Computer proficiency in Microsoft Work, Excel and PowerPoint
Strong written and verbal communications skills
Ability to work a flexible schedule including evenings, weekends, and holidays is required
$48k-56k yearly 1d ago
Assistant Operating Director
Cornerstone Caregiving
Senior operations manager job in Allentown, PA
Allentown, Pennsylvania | Full-Time | Leadership Role | $57,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$57,500 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Allentown, Pennsylvania
Work Location: In person
$57.5k yearly 3d ago
Uro Oncology Business Manager - Philadelphia, PA
Immunitybio
Senior operations manager job in Philadelphia, PA
ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease.
Why ImmunityBio?
* ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
* Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California.
* Work with a collaborative team with the ability to work across different areas of the company.
* Ability to join a growing company with professional development opportunities.
Position Summary
The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways.
Essential Functions
Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators.
Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification.
Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer.
Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers.
Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics.
Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory.
Utilize approved resources to educate and answer questions regarding reimbursement and contracting information.
Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory.
Plan, lead, and execute speaker programs for the top providers and clinics within the territory.
Represent product in a professional, compliant, and ethical manner.
Complete all administration, reporting, and training tasks proficiently and on time.
Perform other duties as assigned.
Education & Experience
Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required.
4+ years urological oncology/urology experience required
Proven track record of success and experience in start-up biopharma and/or diagnostics company required
Comprehension of the buy and build model preferred
Must possess and maintain a current valid driver's license required
Knowledge, Skills, & Abilities
Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers.
Create genuine relationships with customers based on integrity and trustworthiness.
Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members.
Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings.
Understand the complexities and subtleties of the urologic oncology marketplace and customer segments.
Demonstrate strong business acumen, analytics, and account management skills.
Effective prioritization, flexibility and change management abilities in a dynamic environment.
Candidates will have integrity, be inclusive and collaborative.
Working Environment / Physical Environment
Remote
The willingness and ability to travel overnight
Requires driving a personal vehicle on behalf of the Company
Must successfully complete a motor vehicle record check upon hire and annually thereafter
Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability),
Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter
This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location.
$190,000 (entry-level qualifications) to $190,000 (highly experienced) annually
The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed.
ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness.
At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
$57k-103k yearly est. 4d ago
Market Area Manager - Harrisburg North, PA
Credit Acceptance 4.5
Senior operations manager job in Philadelphia, PA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission
#LI - Remote
INDSAMP
#zip
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$22k-30k yearly est. 2d ago
PEPI: Manager, Operations Group-Aerospace, Defense, Aviation & Space (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal 4.8
Senior operations manager job in Philadelphia, PA
Alvarez & Marsal Private Equity Performance Improvement
Manager: Operations Group-Aerospace & Defense
(OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
Our PEPI services include:
Aerospace, Defense, Aviation & Space
Transformation Services
Manufacturing Operations Improvement
Interim Management
M&A Services
Supply Chain
CFO Services
Alvarez & Marsal combines our heritage in taking on complex and challenging environments and situations with our experience in Aerospace, Defense & Aviation to help create high performing teams and deliver results. Our seasoned industry experts are called on by the highest levels of the Pentagon and the largest acquisition programs in the history of the US Department of Defense (DoD), foreign governments and partner nations. Senior executives, members of the boards of directors, operators of commercial aviation companies, suppliers, prime contractors, OEMs and the broad and diverse multi-tier supplier networks across the global defense industrial base rely on our professionals to address the current market challenges with a keen eye toward unlocking value.
The industry has recently faced unprecedented challenges. Delivering results in the new global operating environment is not only a matter of operating performance improvement and shareholder value, but also a matter of financial solvency and national security. Our diverse and extended platform of experts ranges from engineers, data scientists, to financial, operating and industry executives, making A&M the partner of choice when a generic approach to problem solving is simply not enough. We bring a history of success working collaboratively with clients to take on the toughest short-term challenges and deliver long term sustainable results. The Aerospace, Defense & Aviation team takes holistic, cross-functional approaches that focus on quickly identifying high impact opportunities for EBITDA and operational improvements across the entire organization. Our team is targeting high growth in the next 2-4 years. We offer excellent opportunities for career advancement and building leadership skills. The Aerospace, Defense & Aviation leadership team is focused on providing career development, training and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can assist in delivering large, complex client engagements by working closely with ADAS leadership to help identify, design, and implement creative business solutions.
The Manager, ADAS frequently leads & delivers the following types of engagements.
Synthesizing meaningful insights from data, facts and discussions with clients
Developing findings and making strategic recommendations
Working with clients directly to implement strategic and operational recommendations
Hands-on experience through consulting projects or engagement in several of the following areas:
Direct and indirect cost transparency
Margin Management, pricing, product rationalization
Sales & Marketing effectiveness, processes, incentives
Sales and operations planning
Sourcing and global supply chain
Operationsmanagement, productivity
Organizational structure and effectiveness
Process improvement
SG&A cost reduction
Working capital and cash management
Professional skills:
Strong written, oral and analytical skills
Sharp data analytics skills (data science, business intelligence, data visualization, etc.)
Strong Excel and PowerPoint skills
Structured project management (time, team and workstream management)
Initiative and drive
Critical thinking skills
Ability to deliver results on-time and on-quality under time pressure
Flexible and creative thinking
Client relationship building
Qualifications:
U.S. Citizenship required due to client requirements for some of our work related to Aerospace & Defense
Previous professional consulting / operations experience with a recognized strategy consulting firm REQUIRED
8-10+ years of relevant work experience
Flexibility to travel up to 80% of the time
Depth in Aerospace, Defense or Aviation a plus
Recent project leadership experiences
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $125,000--$190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$125k-190k yearly 1d ago
Director of Custodial Operations
Aramark Corp 4.3
Senior operations manager job in Philadelphia, PA
The Director of Operations reports to the General Manager or District Manager. Plans, coordinates and directs all custodial activities, including Aramark and client financial accountability, and compliance with the standards established by Aramark, regulatory agencies and clients. Establishes and maintains effective working relationships with other departments to provide a unified approach to facilities management.
Job Responsibilities
* Leads all aspects of custodial operations while maintaining the established quality standards, safe operation and complete regulatory compliance by training, supervising, evaluating, and motivating assigned personnel in their work
* Develop and be accountable for a safety culture that creates a work environment where no one gets hurt
* Analyze all financial reports for facility operations, as well as reviewing all financial measurements with managers and directors to ensure achievement of financial goals
* Actively foster a positive relationship between Aramark and the client and responsible for ensuring the highest level of customer satisfaction is provided
* Ensure administration of HR Policies and interprets and ensure compliance with company policies such as safety, sanitation and purchasing.
* Responsible for staffing, development of personnel, training and education
* Participate in development of operational component forecasts and can explain variances
* Proficient in and ensures consistent and regular use of the Computerized Management Maintenance System (CMMS) to properly manage the operation
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
* At least 3-5 years of progressive management in custodial services
* Management experience in a diverse environment
* Custodial experience in a related industry is strongly preferred
* Bachelor's degree or equivalent experience preferred
* Ability to coordinate and lead capital projects, maintenance plans, and funding requests from conception to completion is required
* Requires strong financial analysis, interpretation, budgeting and computer skills
* Profit and Loss accountability and/or contract-managed service experience is highly desirable
* Must demonstrate strong leadership, customer service, communication and team building skills
* Must be very organized and be able to work well under pressure, while handling multiple priorities simultaneously
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
$86k-144k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Senior operations manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
Assistant Operations Manager | Full-Time | PPL Center
AEG 4.6
Senior operations manager job in Allentown, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Assistant OperationsManager directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an annual salary of $43,888.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until April 3, 2026.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
Assume management of full-time and part-time Operations Supervisors and changeover crews to complete event conversions in a timely manner.
Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
Provide staff training for all employees and temporary workers.
Deliver and follow up on Performance Improvement procedures on a timely basis.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Assist or lead planning, directing, coordinating and review of work plans for facility operations.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
Maintains departmental equipment; notify Sr. OperationsManager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Qualifications
High school diploma or equivalent.
2-4 years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment.
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment.
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing.
Self-motivated and excellent organizational skills.
Possession of a valid Driver's License preferred.
Ability to work independently and as part of a team.
Ability to work long hours including a varied schedule of days, nights, weekends and holidays.
How much does a senior operations manager earn in Montgomery, PA?
The average senior operations manager in Montgomery, PA earns between $89,000 and $172,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Montgomery, PA
$124,000
What are the biggest employers of Senior Operations Managers in Montgomery, PA?
The biggest employers of Senior Operations Managers in Montgomery, PA are: