Senior operations manager jobs in Oakland, MI - 1,660 jobs

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

The Director of Corporate Governance & Project Management supports the CLO and Secretary in ensuring legal and governance compliance across the Board and 150+ global subsidiaries. This role blends company secretarial expertise with strategic project management, overseeing governance standards, corporate transactions, and reporting. It also leads the Manager of Corporate Governance and collaborates with senior leadership, investors, and external advisors in a dynamic private equity environment. Key Responsibilities Manage board governance processes, including agendas, minutes, and Diligent Boards tracking. Maintain corporate records and entity data via Diligent Entities. Ensure global entity compliance across 26 jurisdictions. Lead and mentor the Manager Corporate Governance. Draft and coordinate board/shareholder resolutions and filings. Oversee director onboarding, training, evaluations, and disclosures. Project manage acquisitions, disposals, refinancing, and reorganizations. Coordinate stakeholders, track milestones, budgets, and risks. Support due diligence, authorizations, and data room management. Liaise with legal, finance, tax, and audit teams for timely execution. Deliver quarterly governance reporting and respond to KPI/Treasury queries. Build strong relationships with shareholders, directors, and executives. Standardize governance frameworks across portfolio entities. Develop dashboards and templates for compliance and reporting. Drive entity simplification and group restructuring initiatives. Education & Experience 5+ years in company secretarial or governance roles, ideally in PE-backed or investment-driven environments Chartered or part-qualified Company Secretary (CGI or equivalent) preferred Proven project management experience in fast-paced corporate or private equity settings Strong knowledge of company law, governance frameworks, and PE deal structures Skilled in drafting resolutions, board minutes, and compliance documents Confident communicator with investors, directors, and external advisers Proficient in governance and collaboration tools (e.g., Diligent, Teams, SharePoint)

Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and the East Coast. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team! Job Overview: The Branch Operations Manager is responsible for overseeing and coordinating all day-to-day operations and people within the branch. Ensuring the delivery of high- quality high-performing service support to our customers external and internal. This position is the face of the branch helping local personnel in coordination with the corporate office to focus on safety, employee engagement, customer satisfaction, performance, profitability and sound asset management. Education/Experience: Minimum 5 years' experience in materials handling operations Minimum 3 years' leadership experience Capable of financial acumen desired Proven experience with customer driven roles Excellent interpersonal and verbal communication skills Highly motivated, exceptional organizational, interpersonal, and communication skills, both oral and written Must be a team-oriented professional who can handle multiple projects in a fast-paced environment A demonstrated ability to lead, train, mentor, and implement be practices amongst reports Proficient in MS Office Suite required Principle Responsibilities: Oversee operations to ensure efficiency, quality, customer satisfaction and cost-effective management of resources Establish and implement safety programs in line with company values and programs Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc. Management of both internal and external property and systems installations and repairs including systems and landscaping Provide support and direction sales and sales support team Collaborate with leadership to implement new or improve existing processes Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies Measure and analyze employee performance and operational metrics Provide mentoring and guidance to employees Establish a work environment conducive to maintaining good employee morale

Sr. Managers within the PMO will play a critical role in executing our corporate strategy by delivering both strategic and growth initiatives utilizing our project management processes and tools. They will be responsible for managing a team of Project Managers and project management resources, working alongside senior leadership, subject matter experts, and other key stakeholders in completing high-impact and critical projects. The role will work collaboratively with all functions of the organization and use best in class change management practices when supporting functional implementations. Other focus areas include management and development of assigned direct reports, driving PMO improvement, and supporting ad-hoc project requests. Successful Sr. Managers of the PMO are able to understand the big picture and make the right tradeoffs to support the overall business strategy in completing their projects and allocating resources. They excel at thinking creatively, balancing large projects, and developing collaborative working relationships with business partners and technical experts. The successful candidate will be a creative and results-oriented problem-solver with strong business acumen and effective communication and collaboration skills. In addition, they also have excellent analytical skills. Finally, the Sr. Manager, PMO will have the ability to affect the business by regularly providing advice or counsel to senior management. KEY DUTIES AND RESPONSIBILITIES • Demonstrate creativity in scoping, managing, and implementing projects to meet business needs • Work collaboratively with all levels including executives, managers, front line, technical experts, and IT • Independently lead multiple direct report while also leading their own project assignment. • Must be able to work in a collaborative team environment. • Support the future development of PMO processes and standards. • Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness. MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES) • Bachelor's degree in an analytical field or equivalent business experience • Extensive project management experience • 10 years experience in manufacturing or logistics field • Advanced computer skills including Microsoft Office Suite • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization • Excellent presentation skills • Excellent leadership skills • Excellent analytical skills and attention to detail • Ability to travel up to 50% - 75% Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

This position leads program execution for a growing engineering and manufacturing organization. The Director of Program Operations oversees how customer programs move from planning through delivery and provides leadership to a team responsible for schedule, cost, and performance. This role works closely with engineering, manufacturing, supply chain, finance, and quality to ensure programs are delivered reliably in a fast paced, hands on environment. What You'll Do: Lead multiple programs across different phases of execution Establish consistent program planning, tracking, and reporting practices Coach and support program and project managers Maintain visibility into schedule, cost, and risk Serve as a senior point of contact for customers and partners Support forecasting, cost control, and change management Coordinate closely with engineering and manufacturing teams Ensure programs meet applicable contractual and regulatory requirements What We're Looking For: Bachelor's degree in engineering, business, or related field Five or more years of program or project management experience in engineering or manufacturing Experience leading cross functional teams Strong communication and organizational skills Comfort working with regulated customers Ability to meet customer and regulatory eligibility requirements Highly Preferred: PMP or similar certification Experience managing multiple programs simultaneously Familiarity with manufacturing operations and quality systems Background delivering complex hardware or engineered systems

Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year

Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed Qualifications Current state registered nurse (RN) Current CPR certification and additional certification in a nursing specialty desired Management or supervisor experience in long-term care or geriatric nursing preferred About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123

Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.

General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.

Employment Type: Full time Shift: Rotating Shift Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a multi-site or health system environment. Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies. Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs. Develops, implements and coordinates within the RHM: • Standardization of policies and procedures related to FANS expense management and operations. • Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.) Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence. Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement and works with local stakeholders and Regional Manager to prepare and submit program annual revenue and expense budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review. Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager. Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM Stakeholders; outlines expectations, accountabilities, and measurables used in determining success. Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies. Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit. Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted. Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes. Participates in Trinity Health FANS Advisory councils to develop best in class programs and identifying best practices; driving change to positively affect operational, financial, and service performance regionally in coordination with the UEM. Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Ensures all aspects of departmental operations including but not limited to patient and clinical services, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction Assures that there are ongoing effective quality improvement programs within the department, inclusive of the clinical aspects, food borne illness, safety and infection control in the appropriate areas of the department. Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy. Ensures all handling policies are followed appropriately and that all money is accounted for. Ensures that all menus are reviewed annually (Patient, Retail, etc.) and adjusted according to patient/customer preference and that Nutrient Analysis is accurate and updated as needed. Ensures that all catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus. Also ensures that event costs are tracked per policy (Internally) and billed in a timely fashion (externally). Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Food & Nutrition colleagues. Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets. Maintains accurate and appropriate records as required. Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time. May handle additional duties and responsibilities as needed or assigned. MINIMUM QUALIFICATIONS 1. BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of five years progressive experience in the field of dietetics or healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and 7 to 10 years progressive management experience. 2. Ability to work effectively in a diverse, collaborative, and team oriented culture. 3. Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement. 4. Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization. 5. A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 6. Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands. 7. Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met. PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS 1. Works in a well-lighted, well-ventilated area. 2. Occasionally exposed to normal food service conditions such as noise, heat and humidity. TRINITY HOSPITALITY SERVICES MISSION STATEMENT In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry. TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us click apply for full job details

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. LOCATION REQUIREMENT This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA. To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role. POSITION OVERVIEW This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred. Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management. Key Responsibilities: Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution. Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS). Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met. SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning. Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics. Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently. Qualifications: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in program management or a related role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with Smartsheet or similar project management tools. Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities. We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. #LI-LG1 #LI-Onsite BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.

Establishes, implements, and communicates the strategic direction of the organization's operations division. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Collaborates with other divisions and departments to carry out the organization's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. Establishes and administers the department's budget. Presents periodic performance reports and metrics to the chief executive officer and other leadership. Maintains knowledge of emerging technologies and trends in operations management. Identifies training needs and ensures proper training is developed and provided. Performs other related duties as assigned.

Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council). Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council. Prepare and administer all payroll functions. Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish. Insure the filing of all required federal, state and diocesan reports. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. Compute and distribute Catholic school and homeschool tuition subsidies. B. Facilities Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.). Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council. Supervise all arrangements and contracts with outside contractors. Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page. C. Personnel and General Management Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor. Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed. Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel. Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel. Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.

Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture? Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance? Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results. We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact. This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity. What you'll do: Accountability & KPI Management: Build and maintain firmwide KPI dashboards by department and individual. Hold attorneys and staff accountable to metrics and performance expectations. Address underperformance immediately and transparently. Systems & Process Optimization: Audit and optimize current workflows; develop SOPs with accountability loops. Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training. Partner with finance and IT to ensure seamless adoption of tech and reporting tools. Operations & Strategic Oversight: Serve as the firm's “go-to” operator, managing daily functions and removing bottlenecks. Drive continuous improvement initiatives and monitor industry/legal tech trends. Ensure compliance with all regulatory and ethical standards. Financial & Vendor Management Collaborate with finance on budgets, forecasting, and cost control. Provide financial analysis to partners with recommendations for savings and growth. Manage vendor relationships and negotiate contracts for maximum value. Leadership & Change Management Build buy-in across the team during system rollouts and firmwide changes. Conduct performance reviews, mentorship, and training to strengthen leadership pipelines. Balance strong accountability with a supportive, inclusive culture. Client Experience & Escalation Partner with client-facing teams to resolve escalations effectively. Oversee client feedback loops, escalation workflows, and service standards. What we're looking for: Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services. KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making. Systems leader: Experienced with process design, tech implementation, and change management. Strong communicator: Builds credibility quickly with attorneys, staff, and external partners. Approachable but firm: Balances accountability with culture. Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms. Why you should work here: Empowering culture: Work in an environment that values accountability, growth, and collaboration. Impactful work: Your role directly enables attorneys to advocate more effectively for clients. Comprehensive benefits: Competitive salary, insurance options, and support for professional development. At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.

Job Description We only HIRE the BEST! Who We Are CGC Home Services is a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities. Our mission is rooted in service, excellence, and reliability-showing up for our customers and our teams every single day. We are a multi-time Top Places to Work company with a bold vision to become the #1 Kinetico dealer and the largest plumbing company in our markets. To reach this vision, we need senior leaders who can help shape the direction of the company while driving disciplined execution in the field. Who You Are You are a proven, strategic leader who knows how to lead leaders and influence outcomes. You think long-term while executing with urgency. You are equally comfortable in executive planning sessions and in the field coaching managers. You understand water treatment and plumbing operations well enough to lead with credibility-but your greatest strength is developing and sustain training programs and other systems, aligning teams, and driving measurable results. Position Overview The Director of Field Operations is a senior leadership role responsible for overseeing Service Managers across Michigan, Florida, and North Carolina. This role carries both strategic and operational responsibility, ensuring service operations align with the company's long-term vision while delivering excellent, reliable results day-to-day. The Director of Field Operations will be an active member of the Senior Leadership Team, contributing to quarterly and annual planning, company-wide initiatives, and strategic decision-making. Regular travel to MI, FL, and NC is required. Key Responsibilities Lead, coach, and develop Service Managers across all three states Serve as a member of the Senior Leadership Team, helping guide the direction of the company Participate in quarterly and annual planning, goal-setting, and execution tracking Translate company vision and strategic priorities into clear operational execution Drive a culture of excellence, reliability, accountability, and service Monitor and manage service KPIs, scorecards, and performance metrics Ensure consistency in service standards, customer experience, and results across all locations Partner cross-functionally with Operations, Sales, Accounting, HR, and Training Lead and support training initiatives to strengthen leadership, technical capability, and customer service Identify gaps, implement improvements, and scale best practices Travel regularly to MI, FL, and NC to support leaders and teams in the field Skills & Experience We're Looking For Proven experience in a higher leadership or director-level role Strong background in In Home Service Industry or Field Operations Systems and process orientated Set up successful systems that last Excellent communication, coaching, and influence skills High level of accountability, reliability, and follow-through Willingness and ability to travel regularly between MI, FL, and NC What Success Looks Like Service Managers are aligned, empowered, and performing at a high level Service operations consistently meet or exceed company goals Customers receive reliable, high-quality service they trust and recommend Leadership development and training are proactive and effective Strategy is executed consistently across all markets Company culture remains strong, aligned, and values-driven What We Offer Competitive executive-level compensation (based on experience) Meaningful influence on the direction and growth of the company Career growth opportunities-we promote from within A mission-driven, high-performance leadership culture Best-in-class products, services, and systems The opportunity to lead, grow, and leave a lasting impact Our Culture We pursue excellence without excuses We lead with integrity and accountability We serve people-customers, teammates, and communities We measure what matters and execute with discipline We build leaders who build leaders Ready to Lead at a higher Level? If you are ready to help shape the future of a growing multi-state organization, we want to talk to you. Apply Now:

DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

DIRECTOR OF OPERATIONS PROFILE Reports to: General Manager, position is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What We're Looking For: Bachelor's degree Minimum of 5 years' experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinic's mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.

Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. Who are we looking for? We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success. Responsibilities How You'll Work Work Solution: Hybrid Relocation Eligibility: Available What You'll Do Project Planning & Initiation Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities Team Leadership & Collaboration Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively Stakeholder Management Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities Risk Management Identify potential risks throughout the project lifecycle, assessing their impact and likelihood Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders Budget & Resource Management Develop and manage project budgets, ensuring projects are delivered within financial constraints Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives Timeline & Milestone Management Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary Qualifications Qualifications Bachelor's degree in any field 3 to 10 years of experience in project management Preferred Qualifications Pragmatic self-starter Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time Strong proficiency in project management software (e.g., MS Project, Jira, Trello) Solid understanding of project management methodologies (Agile, Waterfall, etc.) Excellent communication and interpersonal skills Certification in PMP, PRINCE2, or Agile (preferred but not required) While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI-Hybrid