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  • Restaurant Operations Manager

    SSP 4.3company rating

    Senior operations manager job in Romulus, MI

    Join Our Team! $85,000 / year Potential for quarterly and year-end super bonuses Multi-unit, multi-brand dynamic company culture Opportunity for Career Growth Comprehensive Benefits Package Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you! What You'll Do: Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications. Cost Control: Optimize food and labor costs to maximize profitability. Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments. Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment. Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels. Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll. Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping. Problem Solving: Address routine issues and escalate complex problems to higher management as necessary. What We're Looking For: Experience: Minimum seven (7) years in restaurant/food service in a management/supervisory capacity. Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required. Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired. Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable. Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities. Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Finance: P&L expert level with ability to teach and coach General Managers Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred. Why Join Us? Dynamic Environment: Work in the fast-paced and exciting setting of a major airport. Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world! Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program. Ready to Apply? If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now! SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
    $85k yearly 3d ago
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  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Senior operations manager job in Taylor, MI

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated base salary for this position ranges from $62,400 to $68,640 yearly, with additional management bonus eligibility. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $62.4k-68.6k yearly Auto-Apply 1d ago
  • Area Manager, Food & Beverage

    Cedar Point 3.9company rating

    Senior operations manager job in Fremont, OH

    The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives. Responsibilities: Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews. Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests. Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations. Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals. Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage. Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections. Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence. Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel. Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting. Qualifications: High School Diploma or GED required; Bachelor's Degree preferred. Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred. Proficient in Microsoft Outlook, Excel, and Word. Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred. Valid driver's license required. Ability to work flexible hours including nights, weekends, and holidays. Must pass background check and drug screening per company policy.
    $48k-75k yearly est. Auto-Apply 1d ago
  • Director of Operations and Execution

    Senwell Senior Investment Advisors

    Senior operations manager job in Toledo, OH

    Reports To: Managing Partners Direct Reports: Associates and Investment Sales Directors Industry: Senior Housing and Care M&A Advisory About Senwell Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations. Position Overview The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward. The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization. Leadership & Culture Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs). Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition. Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders. Hold high standards: Process checklists, and data hygiene with fairness and firmness. Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners. Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production. Core Responsibilities 1. Deal Process Oversight Track and report on all deals across every stage of the pipeline. Maintain dashboards showing volume, closing ratios, cycle times, and KPIs. Analyze lost deals and identify root causes to improve future close rates. Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked. Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics. 2. Team Management & Accountability (strengthened leadership language) Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are accurate and on time. Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers. Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed. Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times. Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans. 3. Systems & Process Management Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed. Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business. Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored. Ensure CRM and deal data accuracy reflects true, real-time deal status and activity. Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability. Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack. 4. Strategic Projects & Ad Hoc Initiatives Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements). Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria. Maintain an ad hoc project tracker and provide regular status updates to leadership. Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule. Provide leadership with progress updates, risk summaries, and requests for decisions. 5. Reporting & Leadership Rhythm Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations. Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations. Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria. Key Outcomes Deals progress on time with full visibility and fast escalation when anything slips. Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline. Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs. Standard operating procedures, CRM hygiene, and file standards are consistently followed. Strategic and ad hoc initiatives launch on schedule and are adopted quickly. The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy. New roles and capabilities are identified and proposed each quarter with clear business cases. Experience and Qualifications 8-15 years of experience in M&A operations, management consulting, or professional services operations. Background in investment banking, private equity, or healthcare advisory strongly preferred. Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization. Proven track record of leading cross-functional projects and building systems that scale. Proven project management experience, including leading complex, multi-step initiatives from concept to completion. Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers. Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption. Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards. Compensation and Benefits Total Compensation: $110,000 - $182,000. Base and bonus broken out below. Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector. Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results. Benefits: Health insurance and retirement plan eligibility. How to Apply Don't just send us your resume - show us how you operate. We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following: · A time you implemented or rebuilt a system that transformed how a team operated · A messy situation you brought structure and clarity to · A project you took from idea to execution and what changed because of it · A moment where you influenced team culture or elevated performance Send your application to ************************** with the subject line: Director of Operations & Execution Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $110k-182k yearly 2d ago
  • General Manager

    Variant Partners

    Senior operations manager job in Belleville, MI

    General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.
    $43k-80k yearly est. 5d ago
  • General Manager

    Ohio Logistics 3.8company rating

    Senior operations manager job in Fostoria, OH

    The General Manager (GM) is responsible for directing the daily activities of the warehouse operation. The GM is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Primary Responsibilities: Recruit, select, train, assign, schedule, coach, counsel and discipline associates Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends Work closely with the Corporate Operations team to develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping Analyze process workflow, associate and space requirements and equipment layout; implement changes Ensure the warehouse operates at maximum efficiency, meeting or exceeding key performance indicators (KPIs) such as on-time delivery, accuracy, and inventory turnover. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations. Responsible for all department managers and supervisors, with review/approval responsibility for all operations associates Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Work closely with the Corporate Operations Team to set and/or implement policies, procedures and systems and to follow through with implementation. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses Analyze financial performance regularly, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports, forecasts, and performance metrics to senior management. Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations Ensure all team members are properly trained in safety protocols, company policies, and best practices for warehouse management. Knowledge and Skill Requirements: Above average communication skills - orally and in written format Basic computer skills in the utilization of Microsoft Word, Outlook and Excel Experience with a WMS system Industry experience/knowledge The ability to provide administrative and professional leadership and direction to a department. Flexibility is required to work with a variety of circumstances, individuals, etc. Organization traits. Conflict management skills Ability to multitask Travel Intercompany Travel within Midwest locations Physical Demands: The physical demands and/or work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job. Sitting for long periods of time. Minor lifting of product. Occasional climbing, crouching, kneeling. Work Environment: The working conditions of this position reflect those of a standard warehouse environment to include: Working in close proximity to others Working with heavy machinery and products Moderate to high noise levels Tasks may require both indoor and outdoor work assignments May be subject to hot and cold temperatures inside the warehouse depending upon outside weather conditions Occasional manual labor Full-time position, typically Monday to Friday, with flexibility for occasional weekends or after-hours as needed. EEO STATEMENT Findlay Tall Timbers Distribution Center provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information or any other legally protected category.
    $46k-92k yearly est. 1d ago
  • Regulatory Manager Full Time Days

    DMC Sinai-Grace Hospital

    Senior operations manager job in Flat Rock, MI

    DMC Sinai-Grace Hospital is DMC's largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace's joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation. Job Summary In association with market leadership, is responsible for overseeing and monitoring DMC operations to ensure adherence with applicable statutorial, governance and regulatory rules/requirements and functions within and amongst the DMC, its hospitals, clinics, personnel, and other buildings. Manages and surveys the DMC regulatory readiness. Identifies and manages adherence to applicable governmental and other external agency requirements. Interacts with Sr. Management, Board of Trustees committees and others who are assigned responsibility in the areas of governance, conflict of interest, and medical staff operations. Assists the DMC hospitals in adhering to a variety of complex regulations relating to Board membership, Governance Committees, data security and privacy, Human Investigational Protocols, Patient Rights requirements and similar laws or rules as may be assigned from time to time. Provides direct support to DMC hospitals and corporate management by interpreting communications and regulatory rulings within the Manager's assigned areas. Provides administrative and analytical support (including reporting on findings and implementing hospital or system wide process improvement initiatives) to the DMC within the areas of accreditation, licensure, E-learning, training, and other projects, as needed. Minimum Qualifications 1. Bachelor's degree in Public Health, Health Care Administration, Operations Analysis, clinical or other related field, or the equivalent combination of education and/or experience. Master's degree in a related field preferred. 2. Three years of related experience with progressively more responsibilities in a health care system, hospital or other similar complex organization subject to intense external regulations, including direct involvement with senior management and outside entities regarding compliance with external standards. 3. Licensed to practice as a Registered Nurse in the State of Michigan preferred. 4. Experience in the use of personal computers as well as knowledge of statistical or spreadsheet software tools Job: Process Improvement Primary Location: Detroit, Michigan Facility: DMC Sinai-Grace Hospital Job Type: Full Time Shift Type: Day
    $35k-57k yearly est. 5d ago
  • Retail Store Assistant Manager

    Rural King Supply 4.0company rating

    Senior operations manager job in Oregon, OH

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $29k-41k yearly est. 6d ago
  • Operations Manager

    Dayton Freight 4.6company rating

    Senior operations manager job in Perrysburg, OH

    Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Responsibilities Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines. Utilize T.E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize resource (i.e. company assets, equipment, personnel) capabilities. Prepare and compile daily, weekly, monthly production and service records and measure conformance to stated service center objectives. Observe, inspect and measure proficiencies in service center personnel to determine changes in work practices and/or procedures necessary to improve overall service center operations. Review logs and reports and confers with shift supervisory personnel to ascertain scheduling, production and administrative support function requirements. Maintain superior internal and external customer relations, consistent with company policies. Receive constructive criticism and praise in a business-like fashion and maintains a professional, positive attitude. Assist in the training, development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentation. Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing in conjunction with Service Center Manager. Inspect Service Center facilities for conformance to prescribed standards of safety and cleanliness. Inspect service center for security, such as Bay doors locked at the end of each shift, tractors locked, key properly stored in designated area, freight in appointment trailers locked. Responsible for routine maintenance/repairs and initiates requisitions for corrective actions required through service center manager. Work closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of on-time service performance requirements. Confer with various departments to ensure coordination of service center activities; i.e. line haul, sales, maintenance and claims. Issue directives to subordinates to coordinate the movement of expedited, late or special circumstance freight. Assist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated; coordinates same with Director of Safety. Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations and ensures worker compliance. Participate in Controlled Substance Testing Program, which meets minimum Federal Motor Carrier Safety Regulations for Pre-Employment, Random Reasonable Cause and Post Accident Testing. Assist in the preparation and conduct of regular service center meetings in order that all supervisory, staff and production/service personnel might be properly informed relative to service center performance, company trends, sales/marketing plans as well as individual accomplishments and performances. Is similarly for effective, consistent communications at the highest level possible as well as for facilitating our Open-Door policy. Coordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process; is persistent in our corporate commitment to quality and excellence. Timely and effectively handles special assignments as directed. Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $69k-99k yearly est. Auto-Apply 60d+ ago
  • Director of Operations

    Sunrise Telecom 4.2company rating

    Senior operations manager job in Fremont, OH

    Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
    $67k-118k yearly est. 28d ago
  • Director Of Operations

    CMR Recruiting

    Senior operations manager job in Toledo, OH

    Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Toledo, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL
    $60k-130k yearly 31d ago
  • GM - Operations

    Hulcher Services 4.3company rating

    Senior operations manager job in Walbridge, OH

    General Summary: This position is responsible for directing and coordinating the activities of the Operations, Environmental Remediation, Sales & Marketing, Estimating, Safety, and Mechanical Departments on a territory comprised of multiple divisions to obtain optimum efficiency and economy of operations and maximize profits. Positions reporting to this position: Senior Division Managers, Division Managers, Sales Managers, and others who supervise employees in the operations. Duties and Responsibilities Key responsibilities under Hulcher's Five Cornerstones included below: Take ownership of the Safety Program for each Division, including responsibility for: Training Coaching Root Cause Analysis Incident Investigation Enforcement of Safety rules and procedures both in the shop and on jobs Responsible for Mechanical preventative Maintenance program for each Division, including: Oversight Training Guidance Monitor Compliance Accountability for the People Cornerstone including: Staffing and Recruiting Training and Cross Training Ensure consistent management of people Retention, including managing of time off programs including Stress Days Responsible for Management of SDMs Responsible for Asset Utilization for each Division including: Diversification Awareness of and responding to Competition in your markets Financial Growth and Profitability Monitor utilization of every piece of equipment Monitor and efficiently manager utilization of labor Ensure proper staffing levels Appraise Quality and Image of facility Division being operated at an acceptable level Audit worthy at all times Ensure quality of product is exceptional Customer Satisfaction - Solicit and gain sincere feedback Responsible completion, quality, and timely submission of daily updates Additional Duties and Responsibilities and additional detailed expectations: Ensures quality service to customers is provided; endeavors to expand business opportunities through quality, efficiency and cost control efforts Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Determines and reviews staff requirements Participates in recruiting, interviewing, hiring, and training employees Appraises performance including RREs and PDPs and/or PIPs when appropriate Rewards and disciplines employees Addresses complaints and resolves problems for employees and customers Reviews and/or conducts analysis in order to plan responses to market and customer needs Determines and reviews goals/objectives of area of responsibility and individuals assigned in order to provide customers needs Prepares, implements, and monitors proper allocation and scheduling of personnel in order to respond to customer/market needs in emergency and non-emergency basis Coordinates with Safety, Human Resources, and other Departments; recommends changes and improvements Maintains frequent contact with management staff and representatives Ensures compliance with company policies and practices Ensures implementation and compliance with philosophy of mechanical program Directs sales activities through sales staff and marketing Analyzes sales statistics to formulate strategy and to assist in promoting sales Maintains frequent contact with customers to promote sales, solves problems, and determine satisfaction Participates in short/long term market strategy development Provides checks/balances to bid processing ensuring profitability and quality control Assists in developing and use of budget/fiscal and inventory control programs that maximize cost control and goal attainment for the system Evaluates performance of area of responsibility and subordinates Ensures administrative requirements are completed in a timely manner Mentors and assists in training of General Manager candidates and trainees Plans/forecasts succession for all positions Develops, promotes and executes developmental plans Performs other incidental and related duties as required Requirements Requirements Educational Requirements: Requires bachelor's degree and/or 7 or more years of related administrative, training, operations, mechanical, safety and leadership experience. Required Certification/Licensure: Valid driver's license. Experience Requirements: 7 or more years of related administrative, training, operations, mechanical, and safety and leadership experience. Extensive knowledge and understanding of company systems and practices, railroad operations, wrecking, mechanical, hazardous materials or environmental services, and administrative systems. Physical Demands: The employee must occasionally lift and/or move up to 10 pounds and on rare occasion lift and/or move up to 25 pounds. Travel: Subject to long, irregular hours and 24-hour on-call availability. Must be able to travel 50% of the time. Driving for extended periods. On call 24/7 unless on scheduled for time off. Working Conditions: The GM works in an office environment, but is occasionally exposed to outside weather conditions, extreme cold, extreme heat, including wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; vibration; fumes or airborne particles, toxic or caustic chemicals, explosives, and risk of radiation. The noise level in the work environment is usually quiet (with exception to work done on-site). Position Interacts With (indicate internal and external contacts): This position interacts with a wide range of internal and external contacts including employees, customers, sub-contractors, vendors and suppliers of goods and services, government representatives and agencies Salary Description $120,000 to $130,000 depending on experience
    $120k-130k yearly 7d ago
  • Operations Manager

    Aptim 4.6company rating

    Senior operations manager job in Findlay, OH

    LFG Specialties is looking for a Operations Manager to oversee the timely and safe execution of work to meet production schedule goals, while implementing and administering stringent quality control measures to satisfy or exceed client expectations. The ideal candidate has a strong mechanical/electrical background with some design experience. Likely candidate started as a fabricator, electrician/technician, or designer and progressed through their career to a management position. Mechanical aptitude includes custom fabrication of structural, piping, and tanks within a modular assembly; understands welding practices and can oversee welding tests for mild carbon steel and stainless steel. Electrical aptitude includes working knowledge of power and control systems, programable logic controllers, conduit layout, and testing of process equipment and instrumentation. Managerial skills include leading, empowering, and motivating a group of 25-30 skilled trades to meet schedule without sacrificing quality. Key Responsibilities/Accountabilities: The successful candidate will perform a wide variety of operations management tasks including: * Management of the business line, including engineering, service, aftermarket parts, and fabrication * Schedule an efficient workflow through design and fabrication * Ensure the final products exceed APTIM and Client quality standards * Demonstrate leadership in implementing APTIM Health and Safety procedures and policies * Drive continuous improvement in safety, quality, delivery, cost savings, and employee morale. * Teach, cultivate, and promote teamwork and problem solving in a positive, proactive work environment * Contribute to the business line Operating and Capital budget process * Oversee conflict resolution, both internal and external facing * Maintain the resources necessary to perform the job, including: * Adequate and sufficiently trained people * Adequate and appropriate materials and supplies * Equipment that is maintained in a safe and proper working condition * Other duties as assigned Basic Qualifications: * BS degree in Industrial Engineering plus 10 years of sufficient and relevant experience. * Experience managing a multi-faceted production facility that includes laborers, millwrights, painters, welders, and electricians. * Experience with LEAN and/or Six Sigma techniques is preferred. * Proficient with scheduling with MS Project or other * Familiar with MS Office products (Word, Excel, Outlook) * Occasional extended shifts as necessary to meet production requirements * Excellent communication skills ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: * Work that is worthy of your time and talent * Respect and flexibility to live a full life at work and at home * Dogged determination to deliver for our clients and communities * A voice in making our company better * Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $130,000 to $150,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ * Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. * Life insurance * Short-term and long-term disability insurance * Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) * 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: * APTIM 2025 401(k) Plan Features (makeityoursource.com) * APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-ONSITE #LI-CP1
    $130k-150k yearly 60d+ ago
  • EMS Operations Manager

    Newvista Behavioral Health 4.3company rating

    Senior operations manager job in Toledo, OH

    Job Address: 955 Garden Lake Parkway Toledo, OH 43614 Lynx EMS is recruiting an Operations Manager to direct operations at our Toledo, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.
    $65k-109k yearly est. Auto-Apply 60d+ ago
  • Operations Manager, Airport Parking

    SP 4.6company rating

    Senior operations manager job in Romulus, MI

    Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Manages operations, employee relations and customer service to ensure the successful day-to-day operations of airport parking facilities. Directs, manages, and coordinates the activities of staff and contract personnel to ensure proper facility operation. Prepares annual expense operating budget and ensures that the facility is operating within budget perimeters and takes appropriate remedial action on negative variance. Reviews and approves bi-monthly expense reimbursement report. Ensures that proper parking, security, cash control and customer service procedures are being followed by all employees. Evaluates staff performance, serves disciplinary notices and handles first-step grievances. Acts as primary contact between the union(s) that represents the various classifications of employees (if applicable to airport operation). Inspects grounds, facilities and equipment to ensure safe and proper working conditions and to determine necessity of repairs or maintenance. Initiates corrective actions as needed. Serves as the primary liaison between the Airport and on-site management and the local operation and Corporate offices in Chicago and Nashville. Leads weekly phone calls/meetings with client to report on finances, operations and on-going projects/strategies. Coordinates and manages routine maintenance projects as well as special projects related to facility improvements. Supervises the work of sub-contractors to ensure that work is done properly and per the contract. Coordinates facility openings/closings and determines staffing requirements to accommodate work being done while ensuring desired service levels. Interacts with customers as needed to answer questions, investigate complaints/violations and resolve problems. Monitor office audits of daily cashier reports to ensure that proper sales totals are reported and recorded on time and to maintain security vigilance over possible employee theft and/or inefficiencies. Monitor and review all damage claims in order to assign responsibility for damages. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims. The aforementioned are the essential functions of this job. Employees occupying this position may be required to perform other duties. The above responsibilities are subject to possible modification. Qualifications Required Education: Bachelor's Degree strongly preferred. Work Experience: A minimum of two years management experience, preferably at a large, dynamic parking installation. Previous airport, customer service and union experience are highly recommended. Computer Skills: Position requires basic working knowledge of Microsoft Office applications. Equipment Used: Personal computers, monitoring cameras, telephones, two-way radios, printers and copiers, automobile, golf cart. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. Other Requirements: All employees must be able to obtain and maintain an Airport issued (FBI clearance) badge. Key Skills: Must be able to interact constructively with employees, management, clients, and vendors, evaluate situations, set priorities and respond to issues in a timely manner. The incumbent must be able to handle a variety of tasks in a fast-paced environment and manage tasks to established deadlines. Position requires strong attention to detail. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to travel (i.e. up to 50% of time) between and within various facilities at the airport to respond to employee, equipment and customer issues in a timely manner; however, the majority of tasks will be performed in an office setting from a sitting position. Resolving equipment issues may involve bending, stretching and some manual dexterity. The employee will be expected to frequently lift objects weighing up to 10 pounds and may occasionally have to lift/move objects weighing up to 25 pounds. Incumbent must be able to communicate verbally to dispatch personnel as required, provide instruction to direct reports and subcontracts, as well as resolve customer issues. The employee is required to work outside in varying weather conditions (e.g. cold, rainy, snowy, harsh, hot, humid), plus be exposed to fumes and noise from automobile traffic. During peak traffic or holidays, majority of time spent in field directing traffic, coordinating off-site airport and valet operations. Employment at SP+ is on “at will” basis. This means that either the employee or SP+ may terminate the employment relationship at any time for any reason not expressly prohibited by law. SP also reserves the right to adjust workers' schedules, job responsibilities, physical locations, and other terms and conditions of employment based on business needs. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $43k-59k yearly est. 14d ago
  • Director of Operations

    Hope Medical Clinic 4.3company rating

    Senior operations manager job in Ypsilanti, MI

    At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking aDirector of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What Were Looking For: Bachelors degree Minimum of 5 years experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinics mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Years), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
    $83k-138k yearly est. 23d ago
  • Regional Operations Manager

    Thyssenkrupp Materials Na 4.4company rating

    Senior operations manager job in Northwood, OH

    Job SummaryThe perspective candidate will actively engage in strategic leadership and operational oversight across multiple manufacturing plants and major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.Job Description The Regional Operations Manager - East Central is actively engaged in strategic leadership and operational oversight across multiple manufacturing plants or a major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives. Preferred Location for this role: Northwood, OH or South Bend, IN (Northwood OH Preferred) Travel is Up to 60% (mostly land) - South Bend, IN; Cleveland, OH; Grand Rapids, MI; Dayon, OH Key Responsibilities · Oversee end-to-end operations across multiple facilities with a strong emphasis on safety and cultural development. · Promote a culture of hands-on leadership by ensuring plant level leaders are actively engaged on the floor. · Ensure achievement of tactical and strategic KPI's. · Ownership of lean manufacturing practices and culture of continuous improvement. · Lead safety programs and ensure compliance with OSHA, EEOC, WIHA, and environmental regulations. · Direct accountability for the operational P&L and sustainable growth within their area of responsibility. · Promote a positive and inclusive workplace culture that supports employee engagement and development. · Develop and mentor plant-level leadership and operations teams. · Collaborate with cross-functional departments including Sales, R&D, HR, and Supply Chain. · Align production capabilities with current and future sales forecasts. · Optimize resource allocation and capacity planning (equipment, personnel, materials). · Drive cost-saving initiatives through process optimization and training. · Maintain equipment and develop contingency plans for downtime and staffing fluctuations. · Serve as the operations lead in solution selling activities. · Represent operations in customer meetings and strategic projects. Key Performance Indicators (KPIs) · Safety: OSHA incident rate, near-miss reporting, and compliance audit scores. · Quality: First-pass yield, customer complaints, and return rates. · Productivity: Units produced per labor hour, on-time delivery rate (OTIF), and equipment utilization. · Operational Efficiency: Staff utilization, downtime reduction, and lean project implementation success rate. · Customer Satisfaction: Net Promoter Score (NPS), on-time delivery, and service responsiveness. · Employee Engagement: Pulse survey scores, absenteeism rate, and internal promotion rate. · Financial: EBIT performance, cost of goods sold (COGS), and reduction in rework and scrap. Qualifications · Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or Behavioral Science. · 5-10 years of leadership experience in operations or plant management. · Proven track record in lean culture development and tool implementation. · Strong decision-making, risk assessment, and prioritization skills. · High level of organizational and communication skills. · Experience in mentoring and coaching teams. · Understanding of warehouse and manufacturing processes (metal fabrication preferred). · Proficiency in Microsoft Office Suite and project management tools. · Ability to lead change and deliver measurable results Job Compensation 120K - 138K + Annual Bonus Incentive Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) or RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
    $43k-59k yearly est. Auto-Apply 60d+ ago
  • Area Manager, Food & Beverage

    Cedar Point 3.9company rating

    Senior operations manager job in Toledo, OH

    The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives. Responsibilities: Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews. Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests. Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations. Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals. Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage. Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections. Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence. Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel. Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting. Qualifications: High School Diploma or GED required; Bachelor's Degree preferred. Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred. Proficient in Microsoft Outlook, Excel, and Word. Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred. Valid driver's license required. Ability to work flexible hours including nights, weekends, and holidays. Must pass background check and drug screening per company policy.
    $48k-75k yearly est. Auto-Apply 1d ago
  • Director of Operations

    Sunrise Telecom 4.2company rating

    Senior operations manager job in Findlay, OH

    Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)
    $66k-116k yearly est. 28d ago
  • Director of Operations

    Hope Medical Clinic 4.3company rating

    Senior operations manager job in Ypsilanti, MI

    At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What We're Looking For: Bachelor's degree Minimum of 5 years' experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinic's mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
    $83k-138k yearly est. 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Perrysburg, OH?

The average senior operations manager in Perrysburg, OH earns between $88,000 and $172,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Perrysburg, OH

$123,000

What are the biggest employers of Senior Operations Managers in Perrysburg, OH?

The biggest employers of Senior Operations Managers in Perrysburg, OH are:
  1. Amazon
  2. Welltower
  3. Rhonemus Group
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