Senior operations manager jobs in Riverview, MI

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

Vice President of Operations - Cutting Edge Countertops 📍 Perrysburg, OH / Bryan, OH / Delaware, OH / Wixom, MI / Noblesville, IN / Indianapolis, IN Multi-site manufacturing & Field Services | Strategic leadership | Operational excellence Cutting Edge Countertops-an industry-leading, multi-location countertop fabricator-is seeking a dynamic Vice President of Operations to join our executive leadership team in Perrysburg, Ohio. This is a rare opportunity to influence strategy, elevate performance across multiple facilities, and lead teams with a strong focus on customer care, accountability, trust, and action-oriented leadership. Why Join Us? At CEC, we believe in: Caring deeply for our customers and employees Acting with urgency and a bias for action Building trust and engagement across all teams Owning results with accountability and transparency We take pride in crafting and installing precision-quality products while fostering a culture where employees feel supported, empowered, and inspired. What You'll Lead As VP of Operations, you will: Direct multi-site operations to ensure high-quality production, installation excellence, and on-time delivery Drive continuous improvement using Synchronous Flow, aka Theory of Constraints, as a business control methodology. Collaborate with Sales and Customer Service to elevate the end-to-end customer experience Lead overall operations including manufacturing & production, maintenance, safety, and job site services. Promote a culture grounded in safety, customer care, engagement, and operational discipline Deliver transparent reporting, KPI management, and strategic direction as part of the executive team What You Bring 10+ years progressive experience in manufacturing operations, including 5+ years in a senior leadership role overseeing multi-site teams Bachelor's degree in business administration, Operations Management, Engineering or other related field. MBA preferred. Strong background in throughput improvement, quality performance, and cost management Experience with ERP systems and emerging technologies (Automation experience is a plus) Exceptional leadership skills with the ability to ask questions to learn quickly, build trust, motivate teams, and drive accountability in a personable, transparent way Expertise in Theory of Constraints, Lean, Six Sigma, or other similar methodologies Demonstrated experience in process improvement Strategic mindset paired with hands-on operational execution Benefits & Compensation We offer a competitive salary, performance incentives, comprehensive health benefits, retirement plan, and significant opportunities for professional growth. About Cutting Edge Countertops Serving OH, IN, and MI, Cutting Edge Countertops is a premier fabricator of high-quality countertop surfaces utilizing CNC technology and artisan craft for residential and commercial applications. We are committed to operational excellence, innovation, and delivering an exceptional customer experience that embodies a culture of respect, humility, and continuous improvement.

Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year

General Manager - Building Restoration Employment Type: Full-Time, On-Site Compensation: Competitive salary + bonus + benefits (DOE) A well-established, family-owned building restoration contractor with over 70 years of industry experience is seeking a General Manager to lead its Toledo, Ohio operations. The company is highly regarded for its craftsmanship and expertise in historic preservation, masonry restoration, facade inspections, and specialty stonework. This role offers a rare opportunity to take ownership of day-to-day operations while playing a key role in business growth, client relationships, and long-term strategic success. About the Company - This organization is a recognized leader in building restoration, known for its commitment to quality, professionalism, and preserving historic and culturally significant structures. With headquarters in the Midwest and a strong regional footprint, the company delivers tailored restoration solutions while maintaining a reputation for excellence and integrity. Role Overview - The General Manager will oversee daily operations in Toledo, ensuring the successful execution of restoration projects from estimating through completion. This individual will manage teams, budgets, schedules, and client relationships while helping expand the local client base and uphold the company's high standards of workmanship and service. Key Responsibilities - Oversee daily operations and project execution for restoration and masonry projects Estimate and bid projects, ensuring accuracy and competitiveness Manage workforce planning, staffing, and team performance Maintain project budgets, schedules, and quality standards Ensure compliance with health, safety, and industry regulations Build and maintain strong client relationships and contribute to business development Protect and enhance the company's reputation for quality and customer satisfaction Qualifications & Experience - Proven experience in project management, operations management, and team leadership Background in construction, restoration, or building maintenance industries Strong communication and interpersonal skills for client and team collaboration Working knowledge of construction and restoration safety standards and regulations Bachelor's degree in Business Management, Construction Management, or related field preferred Prior leadership experience within restoration or construction strongly preferred What's on Offer - Competitive compensation package based on experience Opportunity to lead and grow a regional operation Long-term stability with a well-established, respected contractor Hands-on leadership role with autonomy and influence

Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact you will make with the role In this new role, you will make a direct impact by ensuring 3M deliveries in response to customer portal and survey requests are timely, accurate, and consistent. Your work will strengthen trust with key customers, enable key account and sales team to stay focused on growth, and position 3M to compete successfully for new business. By developing best practices and streamlining how we manage requests across functions, you will not only create efficiencies for the organization but also shape how 3M engages with customers in the automotive segment. This role offers a unique opportunity to influence both customers' satisfaction and business outcomes while building cross-functional expertise and leadership visibility. As a Customer Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Monitor customer portals daily to identify incoming customer requests Route request to the appropriate function (e.g. supply chain, trade compliance…etc.) and ensure clarity on requirements Follow up with stakeholders to confirm timely entry of information in portals Act as a collection point for customer survey and other data requests received outside the portals Collaborate with cross-functional teams to develop responses and leverage best practices for efficiency Communicate directly with customers to clarify requests and ensure alignment Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) Five (5) years of experience working at 3M, with knowledge of 3M systems in a private, public, government or military environment Additional qualifications that could help you succeed even further in this role include: Experience in supply chain management Experience in manufacturing Project management skills Operating with a sense of urgency Strong track record of navigating complex, multi-functional organizations Ability to work in a highly dynamic environment Excellent written and verbal communication skills 2+ years of experience in an automotive customer-facing role such as sales, customer service, marketing or program management Work location: Onsite (Job Duties allow for some remote work but require travel to a 3M hub at least 4 days per week) Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 10/15/2025 To 11/14/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. LOCATION REQUIREMENT This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA. To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role. POSITION OVERVIEW This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred. Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management. Key Responsibilities: Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution. Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS). Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met. SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning. Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics. Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently. Qualifications: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in program management or a related role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with Smartsheet or similar project management tools. Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities. We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. #LI-LG1 #LI-Onsite BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.

The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.

General Description The Vice President of Operations will provide complete management and oversight for all the functional departments within Operations in support of Biovire's business and operational goals and objectives. This executive leadership position requires a self-directed, dynamic, inspirational leader with an unyielding passion for advancing operations and customer service. The VP of Operations must possess unwavering collaboration and consensus building skills. The ideal candidate will have strong operational, quality, leadership, and communication skills. This individual will have built a solid reputation through their commitment, in word and action, and will be a hands-on leader willing to roll up their sleeves to ensure the highest quality work output. DUTIES AND RESPONSIBILITIES VP of Operations Job Responsibilities: · Provide direct oversight and management of operations and personnel involved in manufacturing, process development, supply chain, and engineering departments and other functional groups as assigned. · Provide operational expertise and strategic insights to develop product life-cycle strategy and evaluation of new programs to be prioritized or advanced to support Biovire's development pipeline. · Develop timelines in collaboration with Business Development and budget forecasts and be accountable for tracking and delivering accordingly. · Meet all quality and production targets, ensuring error-free manufacturing, and attain customer On Time Delivery commitments. · Provide oversight of Biovire material vendors to assure continuity of supply, material quality, and supply agreements. · Set and drive the agenda for the Operations departments with key opinion leaders and all other stakeholders to meet Bryllan's business goals and objectives. · Lead initiatives to build both department and Biovire infrastructure to meet the needs of the business. · Plan headcount and hiring needs to meet program workload demands. · Provide mentorship and development opportunities to others within Operations departments. · Ensure all activities are performed to cGMP and ISO standards. · The VP of Operations determines or is assigned the duties and job responsibilities that are required by the senior management team to meet the needs of their workforce management. · Adhere to all Biovire policies including but not limited to Quality, Human Resources, Health and Safety, that will ensure robust operations and a consistent management approach to employees. · Other duties as required Behavioral Expectations: 1. Strong work ethic and ability to accomplish tasks with little or without supervision. 2. Demonstrate leadership both by words and leading by example to foster Biovire One Team culture. 3. Ability to juggle multiple projects in a fast-paced work environment. 4. Excellent interpersonal skills with the ability to communicate effectively. 5. Basic computer skills (proficient in Microsoft Office applications). 6. Strong organizational skills. 7. Excellent English communication skills, both written and verbal. 8. Friendly and personable demeanor. 9. Must possess honesty and integrity, commitment to the highest legal and ethical standards and treat every person with courtesy and respect. WORK EXPERIENCE AND EDUCATION REQUIREMENTS This is a senior and high-profile, challenging role within the company; therefore, the expectations and credentials of the candidate are demanding. The educational requirements represent the minimum for this position: · Bachelor's degree in business or science field · MBA, MAC, or equivalent graduate degree preferred · Proven track record as a team leader with an understanding of management practices · Demonstrated project and budget management skills · Analytical problem-solving skills with impeccable attention to detail · Ability to set overall strategy and drive process improvement · Excellent oral and written communication skills · Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment · 15+ years supervisory experience in manufacturing, development, or quality operations, or related field · Multi-team management experience · Previous experience in a start-up or small, but rapidly growing company Employment at Bryllan (Biovire) is contingent upon a successful Background check.

Establishes, implements, and communicates the strategic direction of the organization's operations division. Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Collaborates with other divisions and departments to carry out the organization's goals and objectives. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects. Establishes and administers the department's budget. Presents periodic performance reports and metrics to the chief executive officer and other leadership. Maintains knowledge of emerging technologies and trends in operations management. Identifies training needs and ensures proper training is developed and provided. Performs other related duties as assigned.

The VP of Market Operations is a key member of Together Women's Health (“TWH”) management team. This position reports to the COO and is responsible for the oversight of TWH day-to-day practice clinical and nonclinical operations. The VP of Operations provides direction to the field management team of TWH and Practice Medical Directors to ensure clinical and financial practice performance, while ensuring safe and efficient patient care. This position collaborates with the COO, the VP of Strategic Operations, functional department leads and practice management to resolve operational issues, identify and develop plans to capitalize on practice growth and EBITDA opportunities, monitors and executes action plans to maintain / improve employee and patient satisfaction in alignment with TWH's mission and values. Position has practice budget and P&L accountability. Responsibilities Develop and execute annual operating plans and goals for Together Women's Health clinics: o Use data to track and optimize practice performance for key operational and financial KPIs. o Analyze current center trends impacting net promoter score “NPS”. o Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions. Fulfill operational improvements, communications, and other general management responsibilities. o Lead the creation and implementation of standardized processes and procedures for TWH. o Deliver organic growth at the clinic level. Lead Regional Directors (“RD”) to develop positive work relationships with all levels of management and other departments; work collaboratively with accounting, finance, marketing, RCM, HR, and business development teams. Develop and maintain effective relationships with physicians consistent with TWH code of conduct and compliance commandments. Build and maintain a team of knowledgeable, skilled team members who function in compliance with TWH mission and values. Provide leadership to RD and Practice Manager direct reports and Practice Medical Directors. o Lead team member development processes including mentoring, coaching, training, and modeling appropriate leadership behaviors. o Assist direct reports in overcoming any organizational obstacles encountered. o Develop and foster a positive, fulfilling work environment within the practices, teams, and regions. o Develop and ensure effective implementation of all corporate programs including but not limited to annual manager bonus process, awards and goals, continuous improvement initiatives, and more. o Identify and implement staffing plans that enable all direct reports to excel in their assigned roles in a team environment. o Review, analyze and implement staffing plans that promote the most effective use of teammates. Responsible for hiring, retention, performance development, performance management, team member relations, disciplinary action and termination. Collaborate with the VP of Strategic Operations on the planning for Large Capital Projects supporting new De Novo Locations and implementation of Service Line Expansions and or new or replacement equipment installations. Accountable for practice budget and P&L responsibilities. Create alignment amongst the partners within the business. Qualifications Proficient computer skills and proficiency in Microsoft Excel, Word, Outlook and PowerPoint. Strong focus on process and efficiency gains. Demonstrated experience and track record of successful fiscal and operating management experience. Ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility. Ability to work independently, delegate appropriately, and manage performance of others to meet set deadlines and deliverables. Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization. Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; a visionary; intellectually agile. Demonstrated empathy and respect for teammates and patients. Strong critical thinking and problem-solving skills to identify issues, propose solutions, and make sound decisions in a timely manner. Handles confidential information always using discretion and judgement. Travel: Up to 50% US based, to practice locations, overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel. Talents you'll bring to TWH: (Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required) Bachelor's Degree preferred or 10+ years in multi-unit health care leadership equitant 2-5 years in multi-site healthcare leadership required Clinical background in healthcare highly desired Experience in developing leaders and working alongside a provider population Superior patient care service and problem-solving skills. Ability to develop strong and supportive working relationships with a wide variety of people and backgrounds. Experience and confidence in leading a team of 100. Exceptional written and oral presentation skills; ability to present concisely and with detail. Strong interpersonal and communication skills; experience in communicating key data Understanding of business functions, ability to read, interpret and take action on profit/loss data, understanding of how to create a basic business action plan to impact results. Strong organizational skills Compensation will be competitive and commensurate with experience and will include a base salary and performance-based bonus (dependent on experience). We offer an attractive comprehensive benefits package, including medical, dental, vision, and 401K benefits (with match). Qualified Applicants may apply for consideration! More About TWH: Together Women's Health (TWH) was created to be a leading network of integrated women's healthcare providers. Our business solutions combine good medicine and a strong infrastructure to continuously improve care across Ob-Gyn and other women's health centered practices. In partnering with physician groups, TWH manages support services that foster growth for private practices and nourish their ability to provide the best total care to their patients. Recognizing a commonality among clinicians in the evolving women's health sector, where a lack of scale affects their ability to provide more robust care and diverse services, was the motivation for their connected care model. Together Women's Health was founded in 2020 as a platform for elevating private obstetrics and gynecology practices to their full potential. Our objective is to empower physicians so that they can better serve their patients. We invest heavily in building and maintaining a culture to be the employer of choice, cultivating a community of providers and resources, which in turn enriches patient experience and strengthens doctor-patient relationships. With the combined leadership of expert physicians, experienced Board of Directors, and strategic financial partner, Shore Capital Partners, TWH puts our medical affiliates at the forefront of innovation in women's health. OUR MISSION To improve the lives of our healthcare partners and their patients. OUR VALUES Trust - We operate with integrity each day by doing the next right thing - for the patient and the business. Respect - It's not what you say, it's how you make them feel. We listen and always care. Collaboration - We are one team with a shared vision of success. No one of us is as effective as all of us. Inspired - We bring enthusiasm and passion to the workplace. We believe we can achieve anything. Accountability - We are responsive and keep our promises to our patients, our partners, and one another. Excellence - We are committed to exceeding expectations and advancing the patient experience in all that we do. 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Union Square Hospitality Group (USHG), founded by celebrated restaurateur Danny Meyer, is bringing its award-winning approach to hospitality and people-first culture to Downtown Detroit in early 2026. Guided by Enlightened Hospitality, USHG's philosophy puts employees first, creating an environment where talent thrives, guests feel cared for, and excellence is a daily standard. Located at Hudson's Detroit on Woodward Avenue, our team will be at the heart of the city's Central Business District, surrounded by world-class dining, shopping, public spaces, art, and culture - all steps away from major sports venues and the Detroit Riverfront. This is a chance to be part of something truly special: a dynamic destination that combines city culture, community, and experiences. Join us as we bring USHG's signature hospitality to Detroit, and help shape the future of the city's vibrant dining scene. Who you are: The Director of Operations is responsible for driving operational excellence and ensuring the overall performance. In partnership with the General Manager and Executive Chef who will both report to this person, this leader sets, meets, and exceeds business goals while aligning with the mission, values, and vision of Union Square Hospitality Group. This role requires a dynamic leader with strong operational expertise, a passion for hospitality, and the ability to build and inspire high-performing teams. The ideal candidate is a strategic thinker with a friendly yet competitive spirit, dedicated to delivering exceptional hospitality to guests, employees, and stakeholders. This role also may include opportunities to visit New York for onboarding, training, and professional development. What you'll do:  Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth Lead the leadership team and entire staff in delivering consistent, memorable moments of hospitality while championing a culture of Enlightened Hospitality Drive the financial success of the business across all areas, reinforcing the virtuous cycle of Enlightened Hospitality for all stakeholders Collaborate with the management team to actively monitor guest feedback across all channels, identifying opportunities to enhance guest experience and cultivate a devoted base of regulars Provide consistent, constructive feedback to foster a high-performing team dedicated to hospitality, operational excellence, and business success Maintain a strong partnership with the Executive Chef and kitchen management team to ensure alignment on business goals, initiatives, and overall execution Mentor and coach senior leaders, creating clear pathways for professional growth and development Proactively seek internal and external opportunities to grow the team while prioritizing diversity, inclusion, and belonging Balance daily operational and administrative responsibilities with sound judgment, making decisions that support both the short-term and long-term success of the business Establish a strong operational infrastructure by defining clear roles, goals, and resources, ensuring efficient and accessible systems and processes Serve as a key partner to Home Office departments, leveraging subject matter expertise to support the rollout, training, and communication of company-wide initiatives Build trusting relationships with USHG leaders to foster collaboration, knowledge-sharing, and well-informed decision-making Act as a strategic partner to Home Office departments, ensuring smooth execution of company-wide initiatives, training, and operational rollouts Build trusted relationships with other USHG leaders to foster collaboration, knowledge-sharing, and the adoption of best practices What we need from you: Minimum of 10 years of progressive leadership experience in restaurant and hospitality management, including General Manager or equivalent roles Proven expertise in restaurant operations, including financial management, team leadership, and guest experience excellence Strong business and financial acumen, with the ability to analyze performance metrics and drive strategic growth Knowledge and understanding of the hospitality industry in the Detroit market Proficiency in restaurant management systems and operational processes, ensuring efficiency and consistency across all areas New opening or start up experience preferred Bachelor's degree preferred but not required, with a strong emphasis on hands-on experience and leadership capabilities What you'll get from us: At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Director of Operations, you'll enjoy: Competitive pay and bonus potential : Annual compensation of $140,000 - $155,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Investing in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services. Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Dining Credit : An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. #WORKWITHUS

Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture? Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance? Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results. We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact. This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity. What you'll do: Accountability & KPI Management: Build and maintain firmwide KPI dashboards by department and individual. Hold attorneys and staff accountable to metrics and performance expectations. Address underperformance immediately and transparently. Systems & Process Optimization: Audit and optimize current workflows; develop SOPs with accountability loops. Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training. Partner with finance and IT to ensure seamless adoption of tech and reporting tools. Operations & Strategic Oversight: Serve as the firm's “go-to” operator, managing daily functions and removing bottlenecks. Drive continuous improvement initiatives and monitor industry/legal tech trends. Ensure compliance with all regulatory and ethical standards. Financial & Vendor Management Collaborate with finance on budgets, forecasting, and cost control. Provide financial analysis to partners with recommendations for savings and growth. Manage vendor relationships and negotiate contracts for maximum value. Leadership & Change Management Build buy-in across the team during system rollouts and firmwide changes. Conduct performance reviews, mentorship, and training to strengthen leadership pipelines. Balance strong accountability with a supportive, inclusive culture. Client Experience & Escalation Partner with client-facing teams to resolve escalations effectively. Oversee client feedback loops, escalation workflows, and service standards. What we're looking for: Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services. KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making. Systems leader: Experienced with process design, tech implementation, and change management. Strong communicator: Builds credibility quickly with attorneys, staff, and external partners. Approachable but firm: Balances accountability with culture. Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms. Why you should work here: Empowering culture: Work in an environment that values accountability, growth, and collaboration. Impactful work: Your role directly enables attorneys to advocate more effectively for clients. Comprehensive benefits: Competitive salary, insurance options, and support for professional development. At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.

DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

Job Details Warren MI - Warren, MI Full Time 4 Year Degree None ManagementDescription Avaneer Dental Studio, part of the Catalis Dental Lab Partners premier network, is an innovative dental laboratory specializing in high-quality restorations. We are looking for motivated individuals to join our team. Our remarkable, family-oriented environment is dedicated to providing the highest quality of customer service, product, and client support. Join us and be a part of a dynamic team committed to excellence. Position Summary: The Director of Site Operations at Avaneer will lead and scale the Warren facility's day-to-day operations, overseeing production, engineering, supply chain, and quality to support the company's growth and commitment to excellence. This role requires a strong, hands-on leader with deep manufacturing experience-ideally in regulated industries-to drive operational efficiency, build high-performing teams, and ensure compliance in a fast-paced, innovative dental lab environment. Key Responsibilities: Provide strategic and operational leadership for the Warren site, ensuring all production, engineering, supply chain, and quality objectives are met. Collaborate closely with the company leaders to gain a deep understanding of the dental industry and integrate their vision into site operations. Build and mentor a high-performing operations team, fostering a culture of accountability, safety, and operational excellence. Develop and execute plans to scale operations effectively, supporting the company's growth trajectory. Lead continuous improvement initiatives to optimize cost, quality, and efficiency Partner with cross-functional teams to ensure seamless product design, manufacturing, and delivery processes. Oversee budgeting, forecasting, and financial performance of site operations. Represent the company in interactions with local stakeholders, regulatory bodies, and vendors. Maintain compliance with applicable regulatory standards. Qualifications Required Skills / Physical Demands: Bachelor's degree in Engineering, Operations Management, or a related technical discipline. Master's degree (MBA or equivalent) preferred 4-5 years of progressive leadership experience in operations or manufacturing management including technical and people management, preferably in discrete/batch manufacturing Strong technical expertise in manufacturing processes and systems, preferably within medical devices, dental products or regulated environment Proven ability to lead in a regulated environment with a focus on quality and compliance Experience with ERP systems and advanced manufacturing technologies Exceptional leadership, communication, and problem-solving skills Why Join Us? Work in a state-of-the-art dental lab with cutting-edge technology. Competitive salary with opportunities for growth and skill development. Full benefits package to include health, dental, vision, life coverage and paid time off 401(k) with employer match Be part of a team of passionate, skilled technicians dedicated to excellence. Exposure to advanced ceramic techniques and new material innovations.

Job Description About the Company Our client is a rapidly growing, well-funded startup in the commercial insurance space, partnered with one of the largest aid agencies in the country. The company offers access to hundreds of carriers, ensuring the best pricing for clients. This is a unique opportunity to join early and help build something big, with equity and options available for the right candidate. About the Role The Director of Operations will wear many hats-leading a small team, managing accounts, overseeing operational processes, and driving sales. The ideal candidate is not only experienced but also adaptable and growth oriented. You thrive in dynamic environments, are energized by building from the ground up, and possess the confidence to engage with CEOs while motivating a small, agile team. Responsibilities Lead and manage a small, diverse team in a fast-paced, startup environment. Oversee sales strategies and actively participate in business development, including cold calling. Develop and implement operational SOPs from scratch. Manage recruiting efforts and streamline customer service and sales flows. Collaborate with general partners and external stakeholders. Cultivate relationships with CEOs and key decision-makers, demonstrating confidence and credibility. Balance strategic planning with hands-on execution, stepping in wherever needed. Qualifications Experience: 5-7 years in the insurance industry (Commercial P&C preferred; Residential or Benefits also considered). Startup Agility: Proven ability to thrive in dynamic, ambiguous environments where processes are built, not inherited. Leadership: Hands-on leader with a track record of motivating and scaling small teams. Sales Skills: Comfortable with cold calling, lead generation, and owning the sales cycle. Growth Mindset: Driven by the opportunity to shape a company's future and grow alongside it. Cultural Fit: Confident communicator who can engage at the executive level while fostering a collaborative team culture. Work Schedule & Environment Location: In-office, 5 days a week (Downtown Birmingham, MI) Hours: 8 AM - 5 PM (flexible for personal obligations) Culture: Emphasis on work-life balance, diversity, and professional growth. A startup atmosphere where every voice matters, and every role impacts the company's direction Compensation & Benefits Salary: $80,000 - $130,000 (based on experience) Equity & Options: Available for the right candidate Benefits: Fully covered health benefits (Blue Cross), paid parking, unlimited PTO Why Join Us? Growth Opportunity: Be part of something big with substantial growth potential Equity Participation: Opportunity for ownership in a well-funded startup Remarkable Partnerships: Work closely with industry leaders, providing best-in-class carrier access Dynamic Impact: Shape operational strategies, build scalable processes, and contribute directly to company success Hiring Process Initial Interview: Virtual or in-person meeting with leadership Team Interview: Meet the broader leadership team and potential peers Offer Stage: Competitive offer extended to the top candidate Start Date As soon as possible-apply today to become a foundational part of this exciting journey!

At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What We're Looking For: Bachelor's degree Minimum of 5 years' experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinic's mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.

On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview) On culture: USA Today named us a 2024 top workplace nationwide Who are we looking for? We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success. Responsibilities Project Planning & Initiation Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities Team Leadership & Collaboration Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively Stakeholder Management Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities Risk Management Identify potential risks throughout the project lifecycle, assessing their impact and likelihood Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders Budget & Resource Management Develop and manage project budgets, ensuring projects are delivered within financial constraints Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives Timeline & Milestone Management Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary Qualifications Pragmatic self-starter Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time 3 to 10 years of experience in project management Strong proficiency in project management software (e.g., MS Project, Jira, Trello) Solid understanding of project management methodologies (Agile, Waterfall, etc.) Excellent communication and interpersonal skills Certification in PMP, PRINCE2, or Agile (preferred but not required) Bachelor's degree in any field #LI-Hybrid

Job Description Sonic Realty is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support and leads, and create a seamless process from lead generation to closing. As part of the Sonic Family of Companies, Sonic Realty is a forward-thinking, innovative brokerage built on efficiency, transparency, and results. Position Overview The Director of Operations will drive the growth of Sonic Realty by overseeing lead generation efforts, managing Inside Sales Agents (ISAs), and recruiting real estate agents to our network. This role is central to ensuring a steady flow of high-quality leads and the effective conversion of those leads into closed transactions. The ideal candidate is a results-driven leader with a proven track record in sales, operations, and team management. Compensation: $60,000 - $75,000 yearly Responsibilities: 1. Lead Generation and Management Oversee all lead generation activities, ensuring a steady pipeline of high-quality leads for agents. Manage ISAs to maximize lead conversion rates through proper scripting, follow-up strategies, and performance tracking. Collaborate with marketing to optimize ad campaigns, CRM systems, and lead distribution workflows. 2. ISA Team Oversight Recruit, train, and manage a team of ISAs to ensure consistent performance. Monitor and analyze ISA performance metrics to identify areas for improvement and optimize lead conversion. Develop and implement processes to ensure leads are nurtured and effectively handed off to agents. 3. Agent Recruitment and Development Lead recruitment efforts to build a team of high-performing real estate agents. Promote Sonic Realty 's value proposition, emphasizing high-quality leads, ISA support, and streamlined processes. Onboard and train new agents, providing them with tools and resources for success. 4. Process Optimization Design and implement scalable workflows for lead generation, lead nurturing, and transaction coordination. Leverage technology to automate processes and improve operational efficiency. Ensure seamless communication and collaboration between ISAs, agents, and leadership. 5. Performance Monitoring and Reporting Track and report key metrics, including lead generation volume, conversion rates, and agent performance. Use data to refine strategies and ensure goals are met or exceeded. Present regular performance updates to leadership with actionable recommendations. Qualifications: Proven experience in real estate operations, sales management, and lead generation. Strong understanding of lead management systems, CRM platforms, and real estate technology. Demonstrated success in managing ISAs or sales teams to achieve high conversion rates. Exceptional communication, leadership, and organizational skills. About Company Sonic Realty is a Michigan-based real estate brokerage focused on connecting homebuyers and sellers with experienced agents. We provide a practical, efficient approach to real estate transactions, ensuring clients receive knowledgeable guidance throughout the process. As part of the Sonic Family of Companies, we work alongside Sonic Loans and Sonic Title to offer a coordinated homebuying experience. Our structure allows for clear communication, streamlined processes, and reliable service at every stage of a transaction. At Sonic Realty, we value professionalism, efficiency, and straightforward service. Our goal is to help clients navigate real estate transactions with clarity and confidence while providing agents with the resources they need to succeed.

Full-time Description - Wayne, MI 48184 The individual in this position is responsible for oversight of the EMS operational activities that pertain to the Western Wayne County EMS System. In this capacity, you as a SEMHA employees will serve as the Director of EMS Operations is responsible for providing to various Western Wayne County Medical Control Authority Life Support Agencies including, but not limited to, development and implementation of internal QI programs, incident investigation, continuing education, protocols, and other tasks, as may be delegated by the Executive Director. This individual works closely with the Executive Director to ensure that the Western Wayne County EMS system is operated in a manner consistent with state law and policies, procedures and dictates prescribed by the Medical Control Authority. When activated, this individual reports to the Wayne County Emergency Operations Center (EOC) during activations and drills. Major Responsibilities: Perform fundamental statistics. EMS Patient Care Record review. Develop system, hospital, fire service and private agency reports. Development of proposals for modifications or improvements for the EMS System. Professional review and investigation of EMS incidents, policies, and protocol issues referred by hospitals/agencies or other. Assist agencies with development and implementation of internal QI programs. Prepare instruction manuals; programs structure diagrams, and flow charts. Maintain a thorough knowledge of EMS State laws and rules pertaining to EMS operations/education. Maintain a thorough knowledge of HEMS (Western Wayne County) protocols. Support the development of education and training opportunities. Maintain a thorough knowledge of SAGE accounting program. Attend disaster related training/events at state/county/local levels. Be available to work during disaster events. Staff and take directions for projects created in the Professional Standards Review Organization. Oversee Pharmacy diversions. In coordination with HEMS Operations Manager Maintain the HEMS Emergency Radio Operation. Other duties as defined by the Executive Director. Education, Experience, & Qualifications: Registered Nurse with EMS experience or Certified/Licensed Paramedic with a minimum of a bachelor's degree in business, healthcare, or related field. Master's Degree preferred. Quality Improvement and statistical data education and experience. Proficiency in MS Office products (Advanced Excel) & Database experience. Excellent written, presentation, and interpersonal communication skills. Detailed oriented with strong organizational skills. Valid driver License with a reliable transportation Salary: $68,000 - $80,000 annually (based on experience and qualifications) Employment Type: Full-time Classification: Exempt (salaried) Benefits: Health insurance, Dental insurance, and Vision insurance Paid time off (Holidays, Vacation, Personal, & Sick time) 401a & 403b (Retirement plans) Long Term Disability Employee assistance program Group Life Insurance Various Voluntary Benefit Option Application Deadline: November 14, 2025. Please contact SEMHA HR Department @ ************** if you need assistance to upload resume, cover letter, and/or make application online. ** Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E.** ** SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. ** ** SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. ** Salary Description $68,000 - $80,000 annually