Senior Director of Operations
Senior operations manager job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Executive Director, Compliance Operations
Senior operations manager job in Plymouth Meeting, PA
Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making.
The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space.
Key Responsibilities:
Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability.
Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization.
Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences.
Conduct annual compliance risk assessments, analyze results, and identify areas for improvement.
Provide guidance to integrate compliance controls into business practices.
Lead continuous improvement initiatives, including documentation and tracking of compliance activities.
Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations.
Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership.
Qualifications:
Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred.
15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required.
Proven success in developing policy governance frameworks and compliance training programs.
Strong strategic leadership, organizational awareness, and decision-making skills.
Excellent interpersonal, writing, and presentation abilities.
Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration.
Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance.
Strong problem-solving and risk analysis capabilities.
Ability to prioritize effectively and manage multiple complex, confidential tasks.
Work Arrangement:
This position requires in-office presence three days per week.
Warehouse Operator
Senior operations manager job in Philadelphia, PA
Kelly is hiring a Warehouse Operator for a 6 -month Contract role with one of our prestigious clients based out in Philadelphia, PA 19153.
Job Title: Warehouse Operator
Employment Type: 6-month contract
Pay rate: $20/hr.
Shift: 6 am - 2:30 pm
The Warehouse Operator will thoroughly and accurately complete all assigned work including picking stocks and weighing out batches, loading and unloading, packing orders, taking samples, and locating and picking stock in a safe/productive/quality/accountable manner and ensures associated stock accuracy where applicable during the shift. The Warehouse Operator performs assigned work picking and weighing out materials, following all required safety guidelines and accurately perform scanner and system transactions. You will report to the Team Lead or Supervisor and learn new skills to stay current with the needs of the position in a changing environment. You will have great computer skills, and prior stand-up forklift experience. Ideally you will have experience in a food/chemical production environment.
Job Requirements
Required Skills
Pick orders for shipping.
Sampling for QC and other requested areas.
Proficient use of Stand-Up Forklift
Data entry as needed for production operations.
Pull materials as needed for Manufacturing.
Scan all inventory transactions.
Follow all company SOP/GMP.
Pull sample request from Inventory.
Maintain accurate Inventory transactions.
Load and unload shipping and receiving materials
Assist Receiving Department by unloading any trailer deliveries as needed.
Required Experience
Experience as an operator in a food/chemical manufacturing environment.
Experience working with ERP software system (e.g., EMS or SAP).
Forklift Driving Experience
Ability to read and comprehend the English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
The employee must regularly lift and/or move up to 50 pounds but anything over 75lb limit you should use assistance.
EDUCATION/ TRAINING/ EXPERIENCE:
High school diploma or general education degree (GED)
One to three years related warehouse experience and/or training
If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.
Independent Operator - Store Manager
Senior operations manager job in Philadelphia, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Asst Director Patient Care-Peri-Op Services
Senior operations manager job in Lakewood, NJ
Job Title: Asst Director Patient Care
Department Name: Perioperative Support Services
Status: Salaried
Shift: Day
Pay Range: $121,935.54 - $156,140.92 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
RWJBarnabas Health is seeking a highly dedicated & experienced OR RN for Full Time Days in the OR at Monmouth Medical Center Southern Campus.
Monmouth Medical Center Southern Campus is a fully accredited acute care hospital dedicated to providing the finest medical and health care services to the residents of Ocean and Monmouth counties. An affiliate of the RWJBarnabas Health system, Monmouth South is a sister hospital to Monmouth Medical Center in Long Branch.
Monmouth South is the only hospital in the region to provide private rooms on all of its inpatient units, providing an environment more conducive to healing. Several other enhancements have been made to provide superior service to Lakewood and surrounding region as well including the Better Health Senior Membership Program, state-of-the-art Geriatrics Institute, and an expansion of cancer services.
Monmouth Medical Center Southern Campus is conveniently located on Route 9 in Lakewood and is committed to helping patients live their best lives by getting them back to the activities that are most important to them, sooner.
Qualifications:
Required:
BSN Degree or matriculating
NJ RN License required
Peri-Op experience
At least 3 years management experience
BLS (American Heart Association) required
Preferred:
CNOR
Scheduling Requirements:
Full Time Day Shift
Essential Functions:
Assists the Director in managing the Peri-Op Services, patient's and staff
May manage the schedules and perform staff evaluations
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
….and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
Operations Manager, Retail Marketplace | G-III
Senior operations manager job in Dayton, NJ
Reporting To: Vice President of Network Strategy & Analytics
Profile:
The Retail Marketplace Operations Manager will support the following:
Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
Returns management and disposition
Retail and outlet shipping for owned stores
The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.
The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.
Responsibilities:
Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
Compiling forecasts to be used by the operational teams.
Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
Lead cross-functional initiatives to facilitate process improvements.
Qualifications/Requirements:
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field.
5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
A proven track record in leadership roles with the ability to drive change and foster innovation.
Strong collaboration and creative problem-solving skills
Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
Results-oriented, with a focus on operational excellence and continuous improvement.
Exceptional communication and leadership skills.
The pay range for this position is: $75,000 per year -$85,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp
arency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Cross Functional Store Manager
Senior operations manager job in Mays Landing, NJ
Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. This position will require relocation after approximately six months of training to Green Brook, NJ, Langhorne, PA, Easton PA.
Principle Duties and Responsibilities:
Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines
Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs
Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed
Actively monitors and adjusts staffing levels based on business needs and staffing model
Opens and closes the store per schedule. Provides management coverage for the entire store
Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities
Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Resolves associate issues in a timely manner and takes appropriate partners
Interviews, hires, trains and promotes associates to support store operations and company growth
Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk
Partners with and develops associates to resolve customer issues
Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed
Partners with appropriate departments and regional team members as needed
Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions
Executes AOR responsibilities according to company guidelines and checklists
Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles
Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements
Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time
Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management
Uses all CarMax software and media effectively
Complies with all local, state and federal regulations
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Work requires ability to:
Partner with others when facing complex problems
Prioritize competing responsibilities appropriately
Multi-task, organize work and manage time well
Model and encourage exceptional team behaviors
Speak, listen and write effectively in dealing with associates and customers
Ability to make independent judgments regarding critical business decisions
Complete CarMax provided training as required
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for an extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Store Manager
Senior operations manager job in Narberth, PA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RR1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyDir of Operations
Senior operations manager job in Philadelphia, PA
At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success.
Key Responsibilities:
Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency.
Manage and lead a team of General Managers and staff to ensure seamless operations across all locations.
Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency.
Oversee inventory management, ensuring accurate and cost-effective supply chain operations.
Ensure compliance with health, safety, and sanitation regulations across all locations.
Develop and implement staff training and development programs to maintain high performance and guest satisfaction.
Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences.
Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events.
Foster a positive work culture, focusing on team development, retention, and growth across all locations.
Qualifications:
Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred).
Strong financial acumen and experience with P&L management.
Exceptional leadership skills, with a focus on team development and operational excellence.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership.
Ability to manage multiple priorities and thrive in a fast-paced environment.
A passion for great food, exceptional service, and a high-quality guest experience.
Benefits:
Competitive salary and performance-based bonuses.
Health and dental insurance options.
Paid time off.
Employee discounts across all locations.
Opportunities for growth and advancement within the company.
If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.
Auto-ApplyManager, Audience Development, Event Audiences & Operations
Senior operations manager job in Princeton, NJ
About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community.
About the Role
Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business.
You Will:
+ Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns
+ Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data
+ Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation
+ Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis.
+ Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests
+ Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up.
+ Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives.
You Have:
+ 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus
+ An expert user on at least one industry leading CRM, marketing automation or event management system
+ The technical aptitude to master new SaaS systems quickly
+ Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues
+ Understands how to use automation to improve productivity and optimization
+ Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment
+ Proven ability to work with multiple stakeholders across the business
+ Detailed oriented, with excellent written and oral communications skills
+ Ability to simplify and create focus amongst a complex organization and team
+ Strong leadership, diplomatic and problem solving skills
+ Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward.
+ Ability to think strategically and execute methodically
+ Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel
+ Bachelor's Degree in appropriate field of study (Preferred)
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Commuter Transit Program
+ Subscription Discounts
+ Employee Referral Program
Learn more about all our US benefits
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Non-Union role
Pay Range: $95,000 - $120,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 50235
Event Operations Manager
Senior operations manager job in Dayton, NJ
Job Description
At Impact XM, we create powerful experiences that connect people, brands, and ideas. From immersive exhibits and live events to digital activations and brand environments, our work helps the world's top organizations engage audiences in meaningful and measurable ways.
We're a global team of passionate creators, producers, and problem-solvers who bring strategy and storytelling to life through extraordinary experiences.
The Opportunity
The Event Operations Manager serves as the central hub and connective anchor for Impact XM's production and event teams. Supporting both the Experiential Production (EXP) and Meetings & Event Services (MES) departments, this role ensures the back-end operations, tools, systems, and workflows that power our client programs run efficiently and consistently.
This individual plays a pivotal role in organizing, maintaining, and optimizing the internal processes that allow our teams to deliver world-class experiences. They will also collaborate closely with our UK-based operations teams to align systems, share resources, and integrate workflows on a global scale.
We're looking for a proactive, organized, and resourceful professional who thrives in a fast-paced, collaborative environment and takes pride in helping others succeed. The ideal candidate is detail-oriented, dependable, and energized by building structure, solving problems, and keeping complex operations running smoothly.
What You'll Do
Serve as the day-to-day operational and administrative hub for both MES and EXP, managing shared systems, trackers, and tools that support production and event delivery.
Provide coordination and organizational support across client projects and new business initiatives, ensuring teams are aligned and informed.
Support Producers, Event Managers, and leadership with scheduling, resource tracking, and internal tool management.
Maintain departmental trackers for project resourcing, freelance assignments, vendor contacts, and active program summaries.
Partner with leadership to develop and maintain onboarding materials, process documentation, and guides for internal teams and freelancers.
Ensure internal processes, templates, and workflows are consistently updated and applied across departments.
Act as a go-to resource for operational questions, maintaining alignment with company procedures, file organization standards, and production best practices.
Collaborate with UK operations and resourcing teams to align processes, integrate systems, and support coordinated global staffing.
Facilitate cross-department communication between Creative, MES, EXP, Digital Solutions, Operations, and Finance teams.
Support project reporting, forecasting, and visibility into departmental workloads, budgets, and schedules.
Prepare and distribute meeting agendas, notes, and follow-up actions.
Manage shared documentation, folders, and version control across departments.
Assist with special projects, logistics, or production needs as requested - adapting to evolving priorities and timelines.
What You Bring
Education and Experience
Bachelor's degree (B.A. or B.S.) or equivalent professional experience.
5+ years of experience in an agency, production, or event environment.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, detail-oriented setting.
Technical and Professional Skills
Strong understanding of project tracking, documentation, and operational workflows.
Familiarity with resource management, contracting, vendor setup, and administrative best practices.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and project management tools (e.g., Monday, Smartsheet, Asana).
Experience with budget tracking systems and financial documentation.
Excellent communication skills, with the ability to document, organize, and share information effectively.
Core Strengths
Exceptionally organized, proactive, and dependable.
Calm and adaptable under pressure, with a solutions-oriented mindset.
Strong collaborator who builds trust and alignment across teams.
Driven by teamwork, accountability, and the satisfaction of making things happen.
Detail-focused with excellent follow-through and a commitment to excellence.
OUR BRAND - What We Believe
Passion
is Paramount - We love what we do, take pride in doing it and celebrate what we accomplish.
ABC
Always Be CURIOUS - We explore the possibilities, discover innovative solutions, and learn from experience.
We>Me
Collaboration and transparent communication creates our best work.
Trust
is Earned - We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
Respect
is Given - We understand, acknowledge, and appreciate the perspective and actions of others.
Impact XM Benefits
Impact XM offers a comprehensive benefit package including competitive salaries and the opportunity for growth within our exciting industry!
Safety Notice
We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.
Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending *****************. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.
Customer Operations Manager
Senior operations manager job in Philadelphia, PA
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $60,000.00 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplySenior Customer Operations Manager
Senior operations manager job in Philadelphia, PA
The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
What You'll Do:
* Oversee Customer Operations Managers and other customer operations employees
* Manage daily customer operations, fleet availability, and revenue generation for the assigned function
* Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolve customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
* Conduct performance evaluations that are timely and constructive, where applicable
* Participate in the recruiting process, as required
* Provide management with various updates and indicators as requested
* Remain current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders across multiple functions and locations
* Ability to influence
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
* Ability to drive process and organizational change.
* Ability to motivate teams and keep a positive attitude in a fast-paced environment.
* Ability to work under minimal supervision with a goal-oriented mindset.
* Ability to see the big picture and leverage critical thinking and decision-making skills.
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability.
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Senior Supervisor, SC Operations - 1st Shift
Senior operations manager job in Monroe, NJ
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
1st Shift, Monday - Friday, 8:00am - 5:00pm
As the Senior Supervisor of SC Operations, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication on every level. When you join our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Pay, benefits and more.
The annual salary range for this role is $63,350 - $95,025 / Year. GXO, in good faith, believes this is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in New Jersey. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
What you'll do on a typical day:
* Establish work schedules, assign jobs and train staff
* Guide, counsel and encourage employees; improve potential and champion high standards
* Establish and maintain effective relationships with onsite customers and other key partners
* Provide a safe and secure work environment through training and safety inspections
* Assist with evaluating employee performance, providing written and verbal feedback
* Implement and carry out all company policies, procedures and standards
What you need to succeed at GXO:
At a minimum, you'll need:
* 3 years of relevant experience
* Experience with Microsoft Office and computerized scanner equipment
* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
It'd be great if you also have:
* Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
* 3 years of managerial/supervisory experience
* Bilingual English/Spanish
* Experience in an AS9100 or ISO environment
* Warehousing or Third-Party Logistics (3PL) experience
* Strong problem-solving techniques
* Proven ability to follow, promote and implement safety programs
This job requires the ability to:
* Lift objects of various shapes, sizes and weights
* Stand, sit or walk for extended periods of time
* Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
* Tolerate hot or cold warehouse environments
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Associate Director, Manufacturing Operations
Senior operations manager job in Horsham, PA
Job Title
Associate Director, Manufacturing Operations
Requisition
JR000015470 Associate Director, Manufacturing Operations (Open)
Additional Locations
Job Description
The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved.
Responsibilities
Manufacturing and Supply
Responsible for all cGMP manufacturing at a site.
Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management.
Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility.
Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders.
Organizational Performance & Development
Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives.
Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives.
Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training.
Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement.
Qualifications
Education & Experience
Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience.
10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred.
Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections.
Knowledge
Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements.
Knowledge of cGMP, FDA, DEA and related international regulations.
Quality systems, batch documentation, and inspection readiness
Technology transfer, including CMC documentation and scale-up procedures
Supply chain operations, vendor qualification, and logistics coordination
Industry trends in automation, digital manufacturing, and predictive analytics
Employee engagement strategies and training program development
ERP and manufacturing systems such as SAP or Oracle is plus
Financial/cost accounting experience managing multiple cost centers and budgets.
Skills & Abilities
Ability to align operational activities with strategic goals
Proficient in planning and managing production schedules
Strong troubleshooting technical issues and optimizing manufacturing processes
Experienced in leading cross-functional initiatives and technology transfers
Capable of developing budgets and implementing cost control strategies
Adept at coaching and developing staff to enhance performance and engagement
Drives change initiatives and fosters a culture of continuous improvement
Collaborates effectively across departments and teams
Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment.
Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution.
Strong negotiation, written communication, and public presentation skills.
Physical Requirements
Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed
Technical Support
Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification.
May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products.
Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations.
Quality & Compliance
Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements.
Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements.
Creates and maintains batch documentation, operational procedures, and records to support site operations.
Participates in Regulatory inspections/audits as the manufacturing site lead.
Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance.
Financial
Recommends annual expense and capital budgets for approval.
Manages annual spending and production costs according to approved plans.
Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
Auto-ApplyManager of Events and Dining Operations
Senior operations manager job in Philadelphia, PA
Job DescriptionWe Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day.
Specifically, you will:
Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary.
Provide day-of-event on-site execution support for internal events (and external events as needed)
As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations.
Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities.
Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner.
Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services.
Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience.
Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations.
Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc.
Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced.
Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum.
Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator.
Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement.
Perform other duties as assigned.
Your background and experience include:
Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred.
Several (5) years of demonstrated successful experience in food services and/or the hospitality industry.
Several (5) years of demonstrated successful experience in managing weddings and events.
Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience.
Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management.
Excellent leadership, organizational, communication, writing and interpersonal skills.
Excellent facilitation, collaboration, and negotiation skills.
Excellent skills with spreadsheet analysis and word processing software.
Position and Compensation Details
The salary for this position is $66,990.
This position is Full-Time, Exempt, and 35 hours per week.
This position is part of the AFSCME Local 397 bargaining unit.
This position reports to Chief Financial Officer
Physical requirements:
Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data.
Able to move items up to 30 pounds
Able to remain stationary for up to seven hours
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Institutional Requirements
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences.
Maintains confidentiality.
Adheres to all museum protocols, procedures, rules, and policies.
Application Timeline
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.
What We Offer
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:
Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
We offer a comprehensive benefits package for employees including:
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays
*Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.
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Director Field Construction Operations
Senior operations manager job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Independent Operator - Store Manager
Senior operations manager job in Bensalem, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
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Customer Operations Manager
Senior operations manager job in Philadelphia, PA
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $60,000.00 annually
What You'll Do:
* Responsible for daily customer operations and revenue generation for their assigned function
* Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolves customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
* Conducts performance evaluations that are timely and constructive, where applicable
* Participates in the recruiting process, as required
* Provides management with various updates and indicators as requested
* Remains current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Ability to address and resolve customer service challenges
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
* Ability to drive process and organizational change
* Ability to influence
* Ability to motivate teams and keep a positive attitude in a fast-paced environment
* Ability to work under minimal supervision with a goal-oriented mindset
* Ability to see the big picture and leverage critical thinking and decision-making skills
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Associate Director, Manufacturing Operations
Senior operations manager job in Horsham, PA
Job Title
Associate Director, Manufacturing Operations
Requisition
JR000015470 Associate Director, Manufacturing Operations (Open)
Additional Locations
Job Description
The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved.
Responsibilities
Manufacturing and Supply
Responsible for all cGMP manufacturing at a site.
Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management.
Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility.
Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders.
Organizational Performance & Development
Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives.
Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives.
Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training.
Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement.
Qualifications
Education & Experience
Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience.
10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred.
Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections.
Knowledge
Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements.
Knowledge of cGMP, FDA, DEA and related international regulations.
Quality systems, batch documentation, and inspection readiness
Technology transfer, including CMC documentation and scale-up procedures
Supply chain operations, vendor qualification, and logistics coordination
Industry trends in automation, digital manufacturing, and predictive analytics
Employee engagement strategies and training program development
ERP and manufacturing systems such as SAP or Oracle is plus
Financial/cost accounting experience managing multiple cost centers and budgets.
Skills & Abilities
Ability to align operational activities with strategic goals
Proficient in planning and managing production schedules
Strong troubleshooting technical issues and optimizing manufacturing processes
Experienced in leading cross-functional initiatives and technology transfers
Capable of developing budgets and implementing cost control strategies
Adept at coaching and developing staff to enhance performance and engagement
Drives change initiatives and fosters a culture of continuous improvement
Collaborates effectively across departments and teams
Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment.
Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution.
Strong negotiation, written communication, and public presentation skills.
Physical Requirements
Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed
Technical Support
Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification.
May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products.
Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations.
Quality & Compliance
Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements.
Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements.
Creates and maintains batch documentation, operational procedures, and records to support site operations.
Participates in Regulatory inspections/audits as the manufacturing site lead.
Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance.
Financial
Recommends annual expense and capital budgets for approval.
Manages annual spending and production costs according to approved plans.
Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
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