Senior operations manager jobs in Spring Lake, NC

Vice President of Operations - Mechanical Construction Compensation & Benefits Base Salary: $200,000-$250,000 (based on capability and experience) Bonus: Target ~50% of base (tied to performance and regional results) Vehicle Allowance 100% Employer-Paid Employee Healthcare Dental & Vision coverage 401(k) with company match 20 days PTO + company holidays Additional people-focused perks (employee support services, engagement programs) Location: Raleigh-Durham, NC Industry: Mechanical Construction (HVAC, Plumbing, Process Piping) Reports To: Executive Vice President About the Company A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas. With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance. The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint. Position Overview The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders. You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction. This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion. Key Responsibilities Operational Leadership Oversee day-to-day mechanical construction operations across multiple project teams. Ensure projects meet schedule, budget, safety, and quality expectations. Lead project cost control, forecasting, and margin protection efforts. Standardize and tighten operational processes across all project sites. People Development & Leadership Directly lead and mentor all PMs, Senior PMs, and Project Executives. Build a culture of accountability, teamwork, and high performance. Identify skill gaps and implement clear development plans. Work Acquisition Support Partner with Preconstruction and Business Development to represent operations in pursuits. Support interviews, presentations, and client meetings to win work. Communicate competitive advantages tied to operational performance. Process Improvement & Scalability Strengthen workflows, tools, and systems that increase efficiency and consistency. Improve process discipline across planning, scheduling, manpower management, and cost control. Support adoption of technology and leaner project delivery methods. Culture, Safety & Quality Uphold elite safety standards and a people-first culture across all teams. Ensure consistent quality control and project excellence across the regional portfolio. Strategic Growth & Succession Partner with the EVP to shape long-term market strategy and operational expansion plans. Play a key role in preparing the organization for future market growth. High-performers may be groomed for eventual EVP-level oversight of the Carolinas division. Qualifications 15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar). Experience leading multi-market operations or large, complex project portfolios. Proven ability to improve margins, strengthen execution, and build operational discipline. Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment. Strong financial acumen (forecasting, job cost, P&L exposure). Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued. Leadership Traits Hands-on, servant-minded leadership approach. High emotional intelligence and a strong communicator. Able to elevate both people and process simultaneously. Strategic thinker with strong operational instincts. Thrives in a fast-paced, growth-oriented environment.

Founded in 1992, InServ is a full-service industrial contractor working in the life science, advanced manufacturing, and food and beverage industries. We specialize in four trades (mechanical, hygienic piping, HVAC, and electrical, instrumentation and controls), working from multiple locations across North Carolina and for clients across the Southeast. InServ is both a knowledgeable and reliable partner for our clients. We assist with design, adhere to schedules, and execute with the highest quality to provide a total solution. Job Summary: The Division Manager is responsible for all activities within their division, specifically developing and implementing strategic plans to achieve business goals and objectives. The DM must have P&L experience to include budgeting, workforce and vendor management, quality control, sales, billing, inventory and scheduling Essential Duties and Responsibilities: Identifies, builds and maintains long-term relationships with owners, architects, consultants and contractors, understanding their needs to influence opportunities. Develops annual operating budgets for the Division to include Revenue projections, Cost projections, Resource and capital expenditure requirements and Training requirements Meets or exceeds all financial expectations, budgets and goals; including preparing and maintaining budgets, reviewing and approving all Project set-ups and Project Status Reports, monitoring all pricing, and reviewing cost data with Operations Manager; monitor and maintain cash position of business unit. Provides leadership and guidance and monitors the performance of projects and operations within the Division to include: Overseeing estimating, procurement, and construction activities. Appointing key project personnel, subject to client approval; reviewing and approving other project staff appointments; and directing the overall staffing effort Reviewing and approving projects plans, cost estimates, budgets, and schedules Reviews and approves proposals and contractual commitments on current and new projects Conducts and coordinates Business Development with the Corporate Business Development and Preconstruction Teams; including support with major estimates, bid day strategy, negotiating the scope of contracts & boilerplate (coordination & obtaining approval from President or CFO) and coordination of bid bond, insurance, etc. as required for bids Provides guidance and direction to Project Managers in the planning, scheduling and management of projects, along with the resolution of project construction problems. Leads reliability, compliance, quality and safety programs for their division: ensures required government and/or environmental regulations are met. Ensures maximum profitability and project performance through effective leadership of the planning, staffing, control, financial performance, and asset management of the Division. Requirements: Minimum fifteen years of experience in construction management, with at least ten years of experience managing a construction profit center. Thorough knowledge of construction, engineering, procurement and other project related activities and their interfaces and interdependencies. Broad general experience and education in all aspects of construction management Demonstrate strong knowledge in Mechanical/HVAC systems in commercial and light industrial setting Proficiency and experience in Project Management Staffing, estimating, budgeting and scheduling Business development Administration and management Demonstrated supervisory skill in activities such as distribution and control of work, interviewing and selection of personnel, salary planning, performance evaluation and overall training and development of personnel. Demonstrated skill in using independent judgment to carry out assigned responsibilities. Skill in working with and communicating effectively orally and in writing regarding accounting matters and problems. Physical Requirements: Some work performed inside office facilities under frequent deadlines and interruptions. Frequent job site and client visits involving walking great distances, climbing ladders and stairs, climbing over and around equipment, bending and stooping inside interstitials, accessing plant roofs and basements. Education: Four-year college degree in engineering or construction management, and/or Extensive management experience encompassing these areas: business, asset and financial management, human resources, safety, technical issues and problem solving, organizational techniques, estimating.

General Manager - Triangle Liquidators (Raleigh, NC) Who We Are Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public. With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC. We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions. Position Overview The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability. You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution. Core Responsibilities Leadership & People Management Oversee daily performance of all department leads and their teams. Hire, train, retain, and hold team members accountable to company standards. Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs Conduct quarterly performance reviews and ensure team alignment. Operational Execution Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines. Ensure collaboration between departments to keep auctions on schedule and on quality. Identify and resolve operational challenges before they impact results. KPI Ownership & Reporting Deliver results across key performance categories: Auction throughput Customer pickup wait time Revenue performance Profit margin Hiring and retention Report progress to ownership and make data-driven decisions that improve performance. Facility Standards & Culture Maintain a clean, safe, and productive work environment. Enforce company policies, safety protocols, and standard operating procedures. Foster a positive, accountable culture that celebrates results. Qualifications Associate or Bachelor's degree preferred. 5+ years of management experience in warehouse, or retail environments (auction experience is preferred). Proven ability to lead department heads and motivate diverse teams. Strong organizational, analytical, and communication skills. Track record of hitting operational and financial targets. Comfortable working in a fast-paced, evolving business. Bilingual candidates encouraged to apply. What We Offer · OTE: $100,000 - $170,000 (based on experience & performance) · Bonus Structure: Clear, performance-based incentives. · Growth: Leadership advancement in a rapidly scaling company. · Culture: Supportive, accountable, and high-energy environment. · Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026. · Impact: A key leadership role in a company that rewards results.

We are seeking a passionate General Manager for our new store opening in February! The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our shop managers play a vital role in creating an unforgettable bridal experience and leading the development of a thriving sales team. This role requires a winning mindset, a knack for problem solving, and love of fashion and people. They are responsible for hiring, training, and leading a dynamic team to meet/exceed all sales goals. This means fostering the most supportive and fun environment for their team and brides to thrive! Their warm and welcoming personality creates a comforting atmosphere that ensures every bride has an authentic and unforgettable experience. Being a Store Manager in our company is like running your own business, with the amazing backup of our marketing and leadership team that has grown this company from 1 store to 13 and counting in the past 17 years. Our managers geek out on the latest designer collections and business podcasts equally and are always helping us find ways to level up our in-store experience and collection for our brides. Our Store Managers are sales gurus. They love numbers and are motivated by healthy competition and can inspire others to challenge themselves. They are goal-getters who are also able to flex based on the ever-changing demands of the day. They bring the calm on the busy days and are cool under pressure. As a Store Manager, you'll not only build a team of the best stylists in the biz, but you'll also have the opportunity to work closely with designers and wedding professionals in your market to help your store excel. This could be your dream job if: You are an energetic, people person. If you have a contagious smile, a positive outlook, and the ability to spark up a conversation with anyone, this is the job for you. We are looking for someone who genuinely loves working with people, both our customers and stylists. You love to win. If you naturally lead the way and take responsibility on a team, this role could be a great fit for you. Competitive team leaders with a winning mindset thrive at a&bé. You have a way with words. You'll be communicating with everyone from your team, to brides, to designers, so strong verbal and written communication is a must. A high level of comfortability with direct conversations and providing and receiving feedback is essential. You have a Monica Geller level of attention to detail. We take the best care of our brides and think through every little detail and anticipate their needs before they do. You probably have a color-coordinated planner. You have a track record of success. Store Managers lead the charge in meeting and exceeding sales goals and conversion metrics each month, so we want to see that you've contributed to a team that has done that in the past. You work hard/play hard. Our brand was built on the foundation of a Midwestern work ethic, and we love building dynamic teams of people with integrity and awesome multi-tasking skills. Self-starters need only apply. You're a community builder: You're able to cultivate relationships with local vendors as well as national and international design partners. Networking is your jam! You thrive as a leader. We are looking for someone who loves building and developing a team, from hiring, training and motivating employees at every stage of their career with us. We are looking for someone who does not shy away from tough conversations. You enjoy a challenge. We are looking for someone who is energized by problem solving. You don't shy away from challenging situations, but rather thrive on finding creative solutions. You're cool as a cucumber under pressure. You have a bride who has moved up their wedding date, your bathroom has sprung a leak, and your right-hand stylist called out sick, but you're navigating the day with ease and grace and have everything under control. You are an Operations Wizard. You know your way around a good spreadsheet and can promptly drum up sales reports, expense reports, schedules, and payroll details with ease. You're typically ahead of deadlines, you overachiever, you. You're a ride or die. We're looking for a candidate who wants to be part of a growing business and who will commit to staying with our company for a long time. Ideally, you are entrepreneurial, eagerly take initiative, and are dedicated to improving at every opportunity. You have Saturday availability. This is a must. Saturday is the day to find your dress and pop the bubbly so it is required of everyone we hire to work this day. We promise it is the most fun day in the store! A Day in the life of a Store Manager: Lead the store to meet and exceed all sales goals through coaching, team selling, and leading appointments Oversee the client experience to ensure that we are creating amazing appointments and each and every client is thrilled with our brand Recruit and hire stylists and ensure that all new hires receive exceptional training and smooth onboarding Ongoing staff development of sales skills and product knowledge Responsible for the day-to-day operations of the shop including delegating tasks, staff scheduling, payroll, merchandising, reviewing and placing all bride orders, etc. Communicate with the remote leadership team sales trends, customer feedback, and staff development on the regular. The Brand: We have been in the bridal biz since 2006, so we know what's up! We were founded on the values of authenticity, improving, community, fun, design, and inclusion and every decision we make to this day is at the core of those values We are looking for people who are committed to helping us grow this brand and will stay with us for a minimum of one year We give back to organizations that all have a focus on supporting women (peep Girls Inc., Planned Parenthood, The Loveland Foundation, and the ACLU) Give me the Goods: We are a growing brand with lots of opportunities and we actively promote from within We offer health benefits for full-time salaried employees We have a 401(k) plan with a company match We offer paid vacation, sick and safe leave, and holidays We have an awesome employee discount Our stores are beautiful, inspiring places to work We have a set schedule which means regular shifts and days off each week a&bé x anna bé is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.

Division: BITS Summary Description: The Lead ML & Data Engineering Manager will oversee and actively contribute to the full machine learning and data engineering lifecycle - from data ingestion and feature engineering through model development, deployment, monitoring, and continuous improvement - within a cloud-native Databricks Lakehouse environment. This role combines hands-on technical execution with team leadership and strategic alignment. The individual will manage and mentor a cross-functional data team (ML engineers, data engineers, and analysts), ensuring high-quality delivery, platform optimization, and adherence to governance and security standards. The Lead will also make architectural and process recommendations based on industry best practices, balancing innovation with operational excellence. They will be accountable for strengthening system controls, improving efficiency through automation, and guiding the evolution of our AI and data ecosystem for scalability and sustainability. Academic and Trade Qualifications: Bachelor's degree in computer science, Computer Information Systems, Computer Engineering, Math, or related technical degree from an accredited institution, and/or equivalent experience. Work Experience: 5-10 years of progressive experience in data, machine learning, or software engineering roles, with a proven track record of delivering production-grade ML and data solutions. At least 3 years of hands-on experience designing, developing, optimizing, and deploying machine learning models in production environments (preferably using Databricks, Azure ML, or similar platforms). 2+ years of leadership experience as a technical lead, team lead, or manager overseeing data engineers, ML engineers, or data scientists - including mentoring, code review, and project delivery oversight. Demonstrated experience integrating ML models into operational systems, APIs, or business workflows. Background in data architecture, pipeline orchestration, and performance optimization across large datasets. Experience within the public utility, energy, or infrastructure sector is highly desirable, particularly with applications such as load forecasting, outage prediction, grid optimization, or asset analytics. Proven ability to collaborate cross-functionally with data platform, analytics, and business teams to translate organizational goals into scalable data and ML solutions. Key Responsibilities: Leadership & Strategy (40-50%): Lead, mentor, and develop a cross-functional team of ML engineers, data engineers, and analysts. Translate business needs into actionable data and ML initiatives with clear milestones and measurable outcomes. Define and enforce team processes, standards, and best practices for data engineering, model development, and deployment. Manage sprint planning, prioritization, and delivery for ML and data projects. Collaborate closely with the Director of Data Engineering to align technical strategy with enterprise data governance, architecture, and security policies. Champion innovation by staying current with trends in AI, ML, and data infrastructure, identifying opportunities for continuous improvement. Hands-On Technical Work (50-60%): Design, develop, and deploy scalable, production-ready machine learning models and data pipelines. Optimize workloads for cost, performance, and reliability within the Databricks Lakehouse ecosystem. Build and maintain feature pipelines, MLflow model registries, and CI/CD workflows for automated training and deployment. Process, transform, and analyze large-scale structured and unstructured datasets. Integrate models into APIs, applications, or downstream systems (e.g., Azure Container Apps, Model Serving Endpoints). Ensure compliance with data governance, lineage, and security standards. Conduct code reviews, provide technical mentorship, and contribute to architecture design decisions. Job Knowledge & Technical Expertise: Databricks platform experience required - including Lakehouse architecture, cluster management, Delta tables, and Spark. Proficiency with MLflow, Feature Store, and AutoML workflows. Strong foundation in Python, SQL, and ML frameworks such as scikit-learn, PyTorch, TensorFlow, or XGBoost. Experience with CI/CD, Git-based workflows, and DevOps principles for ML (MLOps). Familiarity with LLMs, Vector Search, and Generative AI integration is preferred. Azure (or equivalent cloud platform) experience strongly preferred. Relevant Databricks, Azure, or ML certifications are a plus. Skills & Abilities: Proven ability to lead and mentor technical teams while remaining a hands-on contributor. Deep understanding of MLOps best practices: model lifecycle management, observability, and retraining automation. Strong experience in data preparation, feature engineering, and exploratory data analysis. Ability to translate business requirements into scalable technical solutions. Excellent written and verbal communication; able to interface confidently with both technical and non-technical audiences. Demonstrated ability to work independently, manage multiple priorities, and deliver under tight deadlines. Familiarity with Agile and iterative development methodologies. Success in the First 6 Months: Establish delivery rhythm and governance for the ML/Data team. Deliver at least one production-grade ML or analytics solution end-to-end on Databricks. Improve team efficiency and platform utilization through process or architecture optimizations. Build strong cross-functional relationships with key stakeholders in engineering, analytics, and business units. Relationships and Contact: Work with technical team members to ensure solutions are consistent with development, infrastructure and security guidelines. Collaborate with peers across business lines identifying and documenting user needs and requirements. Keep management informed as to status of projects and activities. Working Conditions: Normal business hours, with limited overtime. Local candidates only. Company Profile: North Carolina's Electric Cooperatives is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.

Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for an experienced Director, Field Operations to join our growing team! In this role, you will be accountable for leading all installation and repair efforts to residential customers, enterprise business products and services, as well as network maintenance and repair to the core and local network. You will be the Senior Leadership Team's (SLT) point of contact for large events such as outages, marketing, and local knowledge for engineering project. You will have strong leadership and collaboration skills as this position is responsible for the results from multiple organizations in both direct and indirect reporting structures. You will also be actively involved as the Regional Field Ambassador for community and organizations that help strengthen communities and the Brightspeed brand. Internally, as a Director, Field Operations, you will be in contact with all division departments to coordinate input and completion of projects. You will assist in strategic planning to deliver the company's goals, both short term and long range. You will also need to keep an open line of communications and resolve employee relations issues; and to deal with any other matters that need attention. Externally, you will be in contact with customers and outside contractors to answer questions and resolve problems; with community representatives to promote the Company; and with other telecommunications companies to share information. This is a hybrid position but we're looking to fill the role with a candidate based in the state of North Carolina. As a Director,Field Operations, your duties and responsibilities will include: Oversee a regional, multi state, field force of ~600 technicians and ~30 supervisors, ~6 Managers, responsible for internet and telephony service provisioning and network maintenance, ensuring quality, efficiency, and safety Reporting to the VP Field Operations and working independently on day-to-day operations Primary Regional Field Operations POC in all union negotiations, acting in partnership with corporate labor teams to negotiate new contracts, enabling the best financial and long-term interest of the company Motivating all employees to give the absolute best service at the lowest cost while keeping up with modern technology and determining the best long-term solution for the Company while staying within the budget Arranging for adequate personnel training while maintaining an effective installation and maintenance schedule Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining positive relationships with customers, community organizations, service groups and government entities. Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result. Selecting competent leaders in accordance with legal, corporate and department hiring guidelines Developing an effective staff by motivating, training, performance managing and evaluating employees Contributing to the Company's financial objectives through efficient administration of sales marketing programs within the district and providing input to sales on new products for service area Ensuring that customer service by all employees within the region is conducted in an exemplary manner by seeing that maintenance and installation of telecommunications equipment is in accordance with Company standards and objectives Directing implementation of new procedures or modifications to existing procedures to reflect changes in regulation, service provision, technical standards, consolidation, etc. by ensuring that all work groups or affected customers are notified in an appropriate and timely manner Contributing to the development of the annual capital plan by working closely with the engineering department to ensure district needs are being addressed Partners internally with network build teams (engineering), network management (NOC), and other departments for bilateral support and alignment in delivering the best possible customer experience Implementing and monitoring the Corporate Safety Program within the region Serving as the leader of special projects across the company, regions, and products and service and other duties as assigned Overseeing outage management with a sense of ownership, urgency, focus, and applying learnings to improve process/mitigate customer impacted durations Conducting recurring results analysis, develop action plans, and drive initiatives to improve and maintain excellent performance metrics Frequent travel within region, and beyond Active Member of the company Senior Leadership Team (SLT) Qualifications WHAT IT TAKES TO CATCH OUR EYE: Bachelor's degree or equivalent education and experience. Typically, 10+ years related experience and 4+ years previous manager level leadership experience preferred. Ability to pro-actively seek new opportunities to increase operational efficiency Ability to live with the Region they will oversee Proven strong oral and written communication skills and ability to successfully deliver presentations to executive level Demonstrated ability to self-manage and self-motivate without oversight to achieve results Deadline driven with strong organizational, time management and analytical skills Ability to analyze and manage financial data and capital and expense budgets Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions Desire to work in a fast-paced, results driven organization Ability to understand strategic and tactical priorities with capability of explaining at all levels, the vision and why decisions are being made and how we contribute to the overall success of the business Ability to prepare presentations and clearly articulate the position being taken in the presentations Demonstrated leadership and coaching skills acquired through previous experience in a supervisory or managerial role Demonstrated ability to develop and execute short- and long-term objectives in a team environment Ability to lead and operate in a represented environment, understanding, interpreting, and influencing contract language and executing on labor relation agreements Strong conflict resolution skills Strong level of skillset with data analysis including spreadsheet management of raw data conversions, pivot tables and other analytical toolsets Excellent interpersonal and relationship building skills that allow you to meet results working with other departments, internal and external customers #LI-SS1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Job Description VP of Operations - Commercial Roofing About the Opportunity Our client is a long-standing, family-oriented commercial roofing contractor with decades of history and a strong reputation for safety, quality, and employee loyalty. Their North Carolina division delivers large-scale projects for universities, healthcare facilities, industrial sites, and multifamily clients. They are seeking a VP of Operations to oversee operations for their North Carolina business. This executive will report directly to the CEO at headquarters, with quarterly travel to HQ and local office/site visits as needed. This role offers the opportunity to make a lasting impact on a mid-sized, growth-minded organization that values succession planning, employee development, and safety above all else. Key Responsibilities • Lead daily operations for the North Carolina division. • Oversee and develop project managers, coordinators, and field staff. • Chair weekly operations meetings and maintain strict safety/quality standards. • Resolve escalated customer issues that cannot be addressed at the project level. • Maintain strong client relationships and support business development efforts. • Recommend compensation actions and career development opportunities for staff. • Stay current on roofing technologies and promote a culture of safety and teamwork. Candidate Profile • 10+ years' experience in commercial roofing (flat/low-slope systems, TPO/EPDM, multifamily, healthcare, or institutional projects). • Proven leadership in operations, project management, or executive roles (VP Ops, COO, or Senior PM ready to step up). • Strong safety track record (OSHA, VPP, or comparable standards). • Tech-savvy with working knowledge of project/accounting software (ERP/Viewpoint preferred). • Excellent communication, problem-solving, and customer service skills. • Relocation assistance considered for the right candidate (East Coast or South preferred). Compensation & Benefits • Base salary range: $130K-$170K+ (depending on experience) • Annual performance bonus opportunities • Full benefits (medical, life insurance, 401k, etc.) • Long-term ownership/partnership opportunities Why This Role This is an opportunity to step into an operational leadership role for a respected commercial roofing division, with direct influence over safety, profitability, and team culture. Ideal for a seasoned operator or an ambitious Senior PM ready for the next step, this role provides stability, career growth, and the chance to make a lasting impact. Ready to Apply? Send your resume to *********************** for confidential consideration. Take the next step in your career with a company that values expertise, leadership, and long-term growth. Job #16815343 #LI-TS1 #TSSHP

Who We Are: At Emburse, you'll not just imagine the future - you'll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. The VP, Customer Operations will own and evolve the operational foundation of our end-to-end client experience across delivery, engagement and renewal. This role operates at the center of a highly complex environment, spanning multiple products, deeply integrated systems, sophisticated contractual models, and nuanced performance measures. The ideal candidate is a seasoned systems thinker who thrives in complexity, has operated in PE-backed B2B SaaS environments, and brings strong financial and operational discipline. This leader will partner with functional CX leaders and closely with Finance and Product teams to translate complexity into scalable, repeatable, and economically sound operating models. What You Will Do Navigate and simplify complexity across product integrations, data flows, service delivery and financial reporting to supporting planning and initiative models across the Customer office functions Anticipate second- and third-order impacts of changes to products, contracts, pricing, or delivery models. Design and govern operational execution for complex contractual structures, including fixed-fee, usage-based, and hybrid models. Ensure delivery aligns tightly with contractual obligations, scope, SLAs, and financial expectations. Partner with Legal and Finance to operationalize contract terms into executable delivery and measurement frameworks. Build operational rigor around renewal readiness in environments with complex pricing, packaging, and contract structures. Partner with Sales, Customer Success, and Finance to drive predictable renewals and net revenue retention. Ensure insights from renewals feed back into product, pricing, and delivery decisions. Define and evolve sophisticated measurement frameworks that connect client outcomes, delivery effort, and financial performance. Partner deeply with Finance on forecasting, cost-to-serve, margin analysis, and unit economics. Bring clarity and discipline to KPIs, incentives, and operational reporting in complex environments. Operate with a PE mindset focused on scale, efficiency, predictability, and value creation. Support strategic initiatives tied to margin expansion, operational leverage, and retention. Prepare operational models and insights for board-level and investor reporting. Build and lead high-performing operations teams capable of managing complexity at scale. Serve as a connective leader across Product, Engineering, Finance, Legal, Sales, and Client Success. Foster a culture of accountability, clarity, and continuous improvement grounded in systems thinking. What You Will Bring 15+ years of leadership experience in B2B SaaS, customer operations, professional services, or client experience roles. Proven success operating in highly complex, multi-product, and integrated environments. Experience managing complex contracts and engagement models, including fixed-fee and hybrid structures. Direct experience partnering with Finance organizations on forecasting, unit economics, margin, and renewals. Experience in private equity-backed or financially rigorous operating environments. Exceptional systems thinking ability with comfort managing ambiguity and interdependencies. Strong analytical orientation with the ability to design and evolve complex measurement frameworks. Executive-level communication and cross-functional influence. Deep operational judgment balancing client experience with financial discipline. What Success Looks Like Clarity and predictability in client delivery despite underlying complexity Improved renewal performance across complex contracts and products Strong alignment between client outcomes, operational effort, and financial results Increased confidence from Finance, GTM, and PE stakeholders Scalable operating models that support growth without adding chaos Why Emburse? Finance is changing-and at Emburse, we're leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend-so they can focus on what's next, not what's slowing them down. • A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize their finance operations. • A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real- world challenges. • A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success. • A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere. Shape your future & find what's next at Emburse. Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry. The Vice President of Retail Operations will lead the strategy and execution of all retail initiatives for Peter Millar boutiques, driving revenue growth, profitability, and delivering exceptional customer experiences. This role oversees retail operations, new store development, and Regional Store Directors, ensuring operational excellence and alignment with the brand's values, culture, and long-term business objectives. ESSENTIAL FUNCTIONS: Strategic Leadership Define and execute a comprehensive retail operations strategy aligned with company goals and market trends. Set annual sales, profitability, and operational performance targets for all retail locations. Lead end-to-end planning for new store openings, including site selection, design, staffing, and operational readiness. Build, mentor, and inspire a high-performing retail leadership team, fostering accountability, collaboration, and continuous improvement. Drive talent acquisition, training, and succession planning to support growth and scalability. Operational Excellence Oversee day-to-day operations across all boutiques, ensuring consistent execution of brand standards. Implement best-in-class processes and policies to optimize efficiency, cost control, and customer service. Monitor KPIs and adjust strategies to achieve or exceed performance goals. Develop and maintain robust training programs to ensure exceptional customer experience and operational consistency. Partner with cross-functional teams-Marketing, Merchandising, Planning, HR, Creative, and Finance-to deliver seamless retail initiatives. Resolve escalated customer issues promptly and effectively, maintaining high service standards. Financial Management Own retail budgets, forecasting, and P&L performance. Analyze sales trends, inventory, and labor costs to maximize profitability. Recommend and implement technology and infrastructure investments to enhance operational capabilities. Market & Competitive Analysis Stay ahead of industry trends, competitor strategies, and evolving consumer behaviors. Adapt retail strategies to maintain a competitive edge and capitalize on market opportunities. COMPETENCIES: Strategic vision and execution Strong financial and business acumen Customer-centric leadership Change management and adaptability Results-driven with operational rigor DESIRED EDUCATION AND EXPERIENCE: Bachelor's degree in Business, Retail Management, Marketing, or related field. 15+ years of progressive retail leadership experience, including 5+ years in a senior executive role. Proven track record of driving revenue growth and operational excellence in a multi-location retail environment. Exceptional leadership, communication, and interpersonal skills. Proficiency in retail systems, data analysis, and technology solutions. Ability to travel regularly to retail locations. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Why N-able At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do-and in you. We are seeking a strategic and analytical Senior Operstions Manager of Business Applications to optimize our sales development function and drive revenue growth. This role will be instrumental in maximizing the efficiency of our inbound marketing opportunities, managing outbound SDR territories, and maintaining the integrity of our prospect database. The ideal candidate will combine operational excellence with data-driven decision making to enhance our sales development processes and performance. What You'll Do Prospect Universe Management * Maintain data hygiene standards across the prospect database, ensuring accuracy of contact information, account data, and engagement history * Implement and enforce data governance policies for prospect record creation, updates, and deduplication * Coordinate with data vendors (ZoomInfo Labs) and enrichment tools (ZoomInfo) to enhance prospect information and identify net new opportunities * Conduct regular audits (monthly/quarterly) of the prospect database to identify gaps in coverage and data quality issues Inbound Marketing Operations * Partner with marketing operations to optimize lead routing, scoring, and assignment processes to ensure rapid response times and proper SDR coverage * Monitor and analyze inbound lead flow, conversion rates, and response times to identify bottlenecks and improvement opportunities * Develop and maintain service level agreements (SLAs) between marketing and sales development teams * Create automated workflows in Marketo and Salesforce to streamline lead qualification and handoff processes Outbound SDR Territory Management * Design and maintain balanced SDR territories based on market potential, account distribution, and rep capacity * Conduct regular territory reviews and adjustments to ensure optimal coverage and prevent conflicts * Develop account scoring models to help SDRs prioritize their outbound efforts effectively * Monitor territory performance metrics and provide recommendations for territory realignment as needed Systems Administration & Optimization * Serve as the primary administrator for SDR and sales related functionality in Salesforce and Marketo * Build and maintain dashboards, reports, and analytics to track SDR and Sales performance and pipeline contribution * Identify and implement process improvements through system automation and integration * Train SDRs and Sales and related teams on best practices for using sales and marketing technology tools Performance Analytics & Reporting * Develop and maintain KPI dashboards for SDR and Sales team performance, including activity metrics, conversion rates, and pipeline generation * Provide weekly and monthly reporting on sales development metrics to leadership * Conduct cohort analyses to identify trends in lead quality, SDR performance, and conversion patterns across Sales, SDRs, and Marketing * Partner with sales leadership to forecast SDR capacity needs and hiring plans based on pipeline targets What You'll Bring Required Qualifications * Bachelor's degree in Business, Marketing, Operations, or related field * 3-5 years of experience in Sales Operations, Marketing Operations, Data Science, or Sales Development Operations roles * Advanced proficiency in Salesforce administration, including workflow rules, process builder, and reporting * Strong experience with Marketo or similar marketing automation platforms * Expert-level Excel skills including pivot tables, VLOOKUP, and complex formulas * Demonstrated experience in territory planning and management * Strong analytical mindset with the ability to translate data insights into actionable recommendations * Excellent project management skills with the ability to manage multiple initiatives simultaneously Preferred Qualifications * Salesforce Administrator certification * Proven experience leveraging AI solutions to optimize processes, enhance operational efficiency, and drive measurable productivity improvements. * Marketo Certified Expert or similar marketing automation certification * Experience with additional sales tools such as Outreach, ZoomInfo, or similar platforms * SQL knowledge for advanced data analysis * Experience in high-growth SaaS or technology companies * Previous experience managing or working directly with SDR teams Key Competencies * Strong problem-solving abilities with a process improvement mindset * Excellent communication skills with the ability to present complex data to various stakeholders * Detail-oriented with a commitment to data accuracy and integrity * Collaborative approach to working with cross-functional teams * Self-starter who can work independently and drive initiatives to completion * Adaptable and comfortable working in a fast-paced, evolving environment Reporting Structure This position reports to the Director of Sales Development and will work closely with the Marketing Operations, Revenue Operations, Global Sales Leadership, and our Biz Apps team. Purple Perks What do we offer you? * Medical, dental and vision - for employee, partner, and children! * Generous PTO and observed holidays * 2 Paid VoluNteer Days per year * Pension Plan with company-contribution * Employee Stock Purchase Program * Discounted gym access at several local facilities * FuN-raising opportunities as part of our giving program * N-ablite Learning - custom learning experience as part of our investment in you * The Way We Work - our hybrid working model based on trust and flexibility About N-able At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful. Required Qualifications * Bachelor's degree in Business, Marketing, Operations, or related field * 3-5 years of experience in Sales Operations, Marketing Operations, Data Science, or Sales Development Operations roles * Advanced proficiency in Salesforce administration, including workflow rules, process builder, and reporting * Strong experience with Marketo or similar marketing automation platforms * Expert-level Excel skills including pivot tables, VLOOKUP, and complex formulas * Demonstrated experience in territory planning and management * Strong analytical mindset with the ability to translate data insights into actionable recommendations * Excellent project management skills with the ability to manage multiple initiatives simultaneously Preferred Qualifications * Salesforce Administrator certification * Proven experience leveraging AI solutions to optimize processes, enhance operational efficiency, and drive measurable productivity improvements. * Marketo Certified Expert or similar marketing automation certification * Experience with additional sales tools such as Outreach, ZoomInfo, or similar platforms * SQL knowledge for advanced data analysis * Experience in high-growth SaaS or technology companies * Previous experience managing or working directly with SDR teams Key Competencies * Strong problem-solving abilities with a process improvement mindset * Excellent communication skills with the ability to present complex data to various stakeholders * Detail-oriented with a commitment to data accuracy and integrity * Collaborative approach to working with cross-functional teams * Self-starter who can work independently and drive initiatives to completion * Adaptable and comfortable working in a fast-paced, evolving environment Reporting Structure This position reports to the Director of Sales Development and will work closely with the Marketing Operations, Revenue Operations, Global Sales Leadership, and our Biz Apps team. Prospect Universe Management * Maintain data hygiene standards across the prospect database, ensuring accuracy of contact information, account data, and engagement history * Implement and enforce data governance policies for prospect record creation, updates, and deduplication * Coordinate with data vendors (ZoomInfo Labs) and enrichment tools (ZoomInfo) to enhance prospect information and identify net new opportunities * Conduct regular audits (monthly/quarterly) of the prospect database to identify gaps in coverage and data quality issues Inbound Marketing Operations * Partner with marketing operations to optimize lead routing, scoring, and assignment processes to ensure rapid response times and proper SDR coverage * Monitor and analyze inbound lead flow, conversion rates, and response times to identify bottlenecks and improvement opportunities * Develop and maintain service level agreements (SLAs) between marketing and sales development teams * Create automated workflows in Marketo and Salesforce to streamline lead qualification and handoff processes Outbound SDR Territory Management * Design and maintain balanced SDR territories based on market potential, account distribution, and rep capacity * Conduct regular territory reviews and adjustments to ensure optimal coverage and prevent conflicts * Develop account scoring models to help SDRs prioritize their outbound efforts effectively * Monitor territory performance metrics and provide recommendations for territory realignment as needed Systems Administration & Optimization * Serve as the primary administrator for SDR and sales related functionality in Salesforce and Marketo * Build and maintain dashboards, reports, and analytics to track SDR and Sales performance and pipeline contribution * Identify and implement process improvements through system automation and integration * Train SDRs and Sales and related teams on best practices for using sales and marketing technology tools Performance Analytics & Reporting * Develop and maintain KPI dashboards for SDR and Sales team performance, including activity metrics, conversion rates, and pipeline generation * Provide weekly and monthly reporting on sales development metrics to leadership * Conduct cohort analyses to identify trends in lead quality, SDR performance, and conversion patterns across Sales, SDRs, and Marketing * Partner with sales leadership to forecast SDR capacity needs and hiring plans based on pipeline targets

Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our second learning center in Raleigh, NC. Why should you consider a Director of Operations (BCBA) position with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines.

CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Advance Auto Parts is seeking a seasoned and strategic Director of Security Operations to lead the operational arm of our Information Security program. This role is responsible for overseeing the day-to-day execution of security operations, including threat detection, incident response, vulnerability management, and security monitoring across the enterprise. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to managing cyber events in a dynamic retail environment. The key responsibilities of the role include: This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills) Security Operations Leadership Lead and manage the Security Operations Center (SOC), ensuring 24/7 monitoring, threat detection, and incident response capabilities. Oversee the development and execution of operational security processes, playbooks, and escalation procedures. Threat & Incident Management Direct the incident response program, including investigation, containment, remediation, and post-incident reviews. Collaborate with internal teams and external partners to manage and mitigate security threats. Vulnerability & Risk Management Own the vulnerability management lifecycle, including scanning, prioritization, remediation tracking, and reporting. Partner with infrastructure and application teams to ensure timely resolution of security findings. Identity & Access Management (IAM) Own the IAM strategy and roadmap, including identity lifecycle management, access provisioning, and de-provisioning. Define and enforce access scopes using RBAC and ABAC models to ensure least privilege and separation of duties. Oversee IAM platforms (e.g., Okta, Azure AD, SailPoint) and ensure integration with enterprise systems and cloud environments. Lead periodic access reviews, certification campaigns, and compliance reporting. Monitoring & Analytics Implement and optimize security monitoring tools and SIEM platforms to improve visibility and response times. Develop metrics and dashboards to measure operational effectiveness and risk posture. Team Development & Collaboration Build and mentor a high-performing security operations team. Foster collaboration across IT, compliance, legal, and business units to align security operations with enterprise goals. Continuous Improvement Stay current with emerging threats, technologies, and best practices. Drive innovation and automation in security operations to improve efficiency and scalability. Qualifications: Bachelor's or master's degree in computer science, Information Security, or related field. 10+ years of experience in cybersecurity, with 5+ years in a leadership role focused on security operations. Proven experience managing SOCs, incident response, vulnerability management programs, and IAM programs. Strong understanding of SIEM, EDR, threat intelligence, forensic tools, IAM platforms, and access governance models. Skills & Competencies Excellent communication and leadership skills. Strong analytical and decision-making abilities. Deep technical knowledge of security operations and IAM tools. Ability to manage high-pressure situations and complex incidents. Experience in regulated environments and compliance frameworks. California Residents click below for Privacy Notice: ***************************************************

The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health * We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. * We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. * We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities The Director of RWLP Operations is a strategic, client-facing leader responsible for driving operational excellence across real-world and late-phase research portfolios. This role ensures successful delivery of peri- and post-approval studies while fostering account growth and long-term client partnerships. Acting as a subject matter expert and operational strategist, the Director provides end-to-end oversight-from RFP/proposal development to portfolio execution-ensuring integrated, cost-effective solutions aligned with client objectives. Key responsibilities include: * Leading cross-functional teams to deliver complex, global RWLP programs on time and within budget * Overseeing all aspects of assigned client accounts, including governance, risk management, financial performance, and strategic planning * Partnering with internal and external stakeholders to identify evidentiary needs and deliver tailored operational solutions * Ensuring alignment of delivery with regulatory standards (ICH, GCP, GPP) and Syneos Health SOPs * Supporting business development through proposal strategy, bid defenses, and capability presentations * Driving operational efficiency, quality, and innovation through lessons learned, process improvement, and cross-BU collaboration * This role requires strong real-world research acumen, proven operational leadership, and a commercial mindset. Ideal candidates will bring: * 10-12 years of clinical research experience, with 8-10 years in RWLP * Direct experience with large-scale RWLP programs and client portfolio oversight * Strong financial and contract management skills * Prior CRO/pharma experience in cross-functional, global environments * Excellent communication, team leadership, and stakeholder management capabilities * The Director may have direct reports and is expected to travel up to 25% of the time. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. *************************** Additional Information Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary The Director of RWLP Operations is a strategic, client-facing leader responsible for driving operational excellence across real-world and late-phase research portfolios. This role ensures successful delivery of peri- and post-approval studies while fostering account growth and long-term client partnerships. Acting as a subject matter expert and operational strategist, the Director provides end-to-end oversight-from RFP/proposal development to portfolio execution-ensuring integrated, cost-effective solutions aligned with client objectives. Key responsibilities include: Leading cross-functional teams to deliver complex, global RWLP programs on time and within budget Overseeing all aspects of assigned client accounts, including governance, risk management, financial performance, and strategic planning Partnering with internal and external stakeholders to identify evidentiary needs and deliver tailored operational solutions Ensuring alignment of delivery with regulatory standards (ICH, GCP, GPP) and Syneos Health SOPs Supporting business development through proposal strategy, bid defenses, and capability presentations Driving operational efficiency, quality, and innovation through lessons learned, process improvement, and cross-BU collaboration This role requires strong real-world research acumen, proven operational leadership, and a commercial mindset. Ideal candidates will bring: 10-12 years of clinical research experience, with 8-10 years in RWLP Direct experience with large-scale RWLP programs and client portfolio oversight Strong financial and contract management skills Prior CRO/pharma experience in cross-functional, global environments Excellent communication, team leadership, and stakeholder management capabilities The Director may have direct reports and is expected to travel up to 25% of the time.

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Who We Are: At Emburse, you'll not just imagine the future - you'll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. The VP, Customer Operations will own and evolve the operational foundation of our end-to-end client experience across delivery, engagement and renewal. This role operates at the center of a highly complex environment, spanning multiple products, deeply integrated systems, sophisticated contractual models, and nuanced performance measures. The ideal candidate is a seasoned systems thinker who thrives in complexity, has operated in PE-backed B2B SaaS environments, and brings strong financial and operational discipline. This leader will partner with functional CX leaders and closely with Finance and Product teams to translate complexity into scalable, repeatable, and economically sound operating models. What You Will Do * Navigate and simplify complexity across product integrations, data flows, service delivery and financial reporting to supporting planning and initiative models across the Customer office functions * Anticipate second- and third-order impacts of changes to products, contracts, pricing, or delivery models. * Design and govern operational execution for complex contractual structures, including fixed-fee, usage-based, and hybrid models. * Ensure delivery aligns tightly with contractual obligations, scope, SLAs, and financial expectations. * Partner with Legal and Finance to operationalize contract terms into executable delivery and measurement frameworks. * Build operational rigor around renewal readiness in environments with complex pricing, packaging, and contract structures. * Partner with Sales, Customer Success, and Finance to drive predictable renewals and net revenue retention. * Ensure insights from renewals feed back into product, pricing, and delivery decisions. * Define and evolve sophisticated measurement frameworks that connect client outcomes, delivery effort, and financial performance. * Partner deeply with Finance on forecasting, cost-to-serve, margin analysis, and unit economics. * Bring clarity and discipline to KPIs, incentives, and operational reporting in complex environments. * Operate with a PE mindset focused on scale, efficiency, predictability, and value creation. * Support strategic initiatives tied to margin expansion, operational leverage, and retention. * Prepare operational models and insights for board-level and investor reporting. * Build and lead high-performing operations teams capable of managing complexity at scale. * Serve as a connective leader across Product, Engineering, Finance, Legal, Sales, and Client Success. * Foster a culture of accountability, clarity, and continuous improvement grounded in systems thinking. What You Will Bring * 15+ years of leadership experience in B2B SaaS, customer operations, professional services, or client experience roles. * Proven success operating in highly complex, multi-product, and integrated environments. * Experience managing complex contracts and engagement models, including fixed-fee and hybrid structures. * Direct experience partnering with Finance organizations on forecasting, unit economics, margin, and renewals. * Experience in private equity-backed or financially rigorous operating environments. * Exceptional systems thinking ability with comfort managing ambiguity and interdependencies. * Strong analytical orientation with the ability to design and evolve complex measurement frameworks. * Executive-level communication and cross-functional influence. * Deep operational judgment balancing client experience with financial discipline. What Success Looks Like * Clarity and predictability in client delivery despite underlying complexity * Improved renewal performance across complex contracts and products * Strong alignment between client outcomes, operational effort, and financial results * Increased confidence from Finance, GTM, and PE stakeholders * Scalable operating models that support growth without adding chaos Why Emburse? Finance is changing-and at Emburse, we're leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend-so they can focus on what's next, not what's slowing them down. * A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize their finance operations. * A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real- world challenges. * A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success. * A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere. Shape your future & find what's next at Emburse. Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.