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  • Technical Operations Manager

    Hanwha Convergence USA 4.1company rating

    Senior operations manager job in Georgetown, TX

    As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company. Position Summary:. We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives. Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. Essential Duties and Responsibilities: Team Leadership & Department Oversight Lead and manage the Technical Operations Group, including direct supervision of group members. Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations. Oversee professional development, performance evaluations, and resource planning for technical staff. Operations Performance & Process Improvement Analyze overall O&M operations, productivity, and efficiency within Hanwha Convergence's O&M Division. Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations. Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies. Coordinate with internal business development and O&M teams to drive improvements through performance analysis. Field Operations & Commissioning Support Lead implementing O&M Contract obligations on performance reports. Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates. Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities. Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets. Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates. Technology & Trend Analysis Conduct technology trend analysis related to utility-scale O&M and green energy control systems. Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality. Technical Marketing & Customer Interface Support business development teams with data-driven insights related to customer O&M needs and expectations. Assist in preparing technical recommendations, performance reports, and business development proposals. Collaborate with customers' technical teams to ensure alignment between their operational goals and Hanwha Convergence's service capabilities. Education and/or Experience Requirements: Bachelor's degree in Engineering, Renewable Energy, or a related technical field preferred. Experience leading technical teams or overseeing cross-functional project teams is strongly preferred. 5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination. Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools. Strong communication, organizational, and cross-functional coordination skills. Proficient in Excel, project management tools, and data reporting platforms is a must. Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus. Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets. Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment. Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.
    $98k-132k yearly est. 1d ago
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  • Service Manager

    Bridgestone Americas 4.7company rating

    Senior operations manager job in Hutto, TX

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $20.60 - $30.90 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $20.6-30.9 hourly 5d ago
  • Sr. Manager, Customer Service

    Knauf Insulation GMBH 4.5company rating

    Senior operations manager job in McGregor, TX

    Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials. We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. Our benefits go beyond just providing coverage. We're committed to the whole you - your health, wealth, peace of mind, self and community. Our benefits include: * Free on-site Health Care Facility * Medical, Dental, Vision - starting on day one! * Virtual Medical Services * Fertility and adoption benefits * 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one) * Paid parental leave * Paid family leave * Company provided Salay Continuance (Short- term Disability) * Company paid life insurance * Paid Time Off (PTO) * Paid Holidays * Vacation * Tuition Reimbursement * Employee Assistance Program (EAP) * Plus, more! Growth opportunities are available! Apply online or contact us to hear why our employees appreciate being part of the Knauf family! About the Role: Join Knauf as the leader of our Customer Experience and Service Operations, where you'll shape how customers experience us from first order through ongoing partnership. You'll set the strategy and own the performance for order entry, order management, claims, and customer communications-using data to improve speed, quality, and consistency at scale. As a visible, hands-on leader, you'll mentor a high-performing team, streamline processes, and introduce smarter tools that make work easier for employees and customers alike. You'll partner closely with Sales, Supply Chain, Logistics, IT, Finance, and Manufacturing, and serve as a senior point of contact for strategic customers-bringing the voice of the customer into every decision. If you're energized by setting direction, delivering measurable results, and elevating the customer journey, this role offers the autonomy and impact you're looking for. Integrity, vision, professionalism, and passion are core to success here. Responsibilities Strategic Leadership * Set the strategic direction for Customer Service in alignment with Knauf's business objectives and growth plans. * Develop, improve, and implement service strategies, policies, procedures, and standards that elevate quality, productivity, and profitability. * Define and manage KPIs for order entry and management, response time, issue resolution, and customer satisfaction, link performance to financial outcomes. * Define what "best-in-class" looks like for Knauf through benchmarking and customer insights and hold the organization accountable for meeting those standards. * Lead customer-focused initiatives that increase satisfaction, loyalty, and retention while supporting commercial goals. Operational Excellence * Oversee end-to-end customer service operations, including order intake, order management, claims, and escalations; ensure standardized processes across businesses. * Own the end-to-end claims process (e.g., freight damage/shortage, pricing disputes, credit/debit memos): establish policies and SOPs, approval matrices, documentation standards, and SLAs to ensure timely, accurate resolution and cost recovery; partner with Quality, Logistics, Sales, and Finance on root-cause prevention. * Standardize order processes across businesses and implement continuous improvement to reduce errors and cycle times. * Implement and optimize digital tools (ERP/CRM/analytics/knowledge base/self-service) to enhance visibility, efficiency, and customer experience. * Handle complex and escalated customer service issues promptly and professionally. * Establish and maintain Freight and Fuel Policies and updates; ensure clear communication of brand identity and corporate position. * Serve as the senior Customer Service point of contact; maintain oversight of the phone system with effective tiered escalation and swift resolution. * Collaborate cross-functionally to improve forecast accuracy, on-time delivery, fill rates, inventory allocation, and invoice accuracy. * Ensure adherence to SOPs, SLAs, and compliance requirements; hold teams accountable for process compliance, quality, and continuous improvement. * Perform other duties as assigned. Performance Management and Analytics * Develop and track team and individual KPIs; coach for performance and implement corrective actions where needed. * Benchmark KPIs against best-in-class standards; hold individuals and teams accountable via dashboards, reviews, and corrective action plans to achieve targets. * Monitor service performance, customer satisfaction, claims and financial results; standardize reporting cadences and executive dashboards to drive decisions. Continuous Improvement * Lead and drive cross-functional continuous improvement initiatives by proactively identifying opportunities to streamline order management and customer service processes, minimizing errors and inefficiencies. * Champion process optimization efforts by deploying formal continuous improvement processes (ex. Lean Management) to identify root causes, address recurring issues and enhance operational performance. * Monitor, analyze, and act on customer feedback and performance metrics to implement targeted enhancements, elevate service quality, and foster a culture of innovation and accountability across the team. Team Leadership * Build, mentor, and retain a high-performing team of supervisors, claims managers, and customer service representatives. * Directly manage the Claims Manager and Supervisors, including coaching, workload prioritization, performance management, and career development aligned to SLAs and quality standards. * Set clear expectations and hold the team accountable to best-in-class service standards, KPIs, and compliant processes through regular coaching, feedback, and performance reviews. * Foster a culture of safety, accountability, customer-first thinking, and continuous improvement. * Develop and implement training programs to strengthen technical expertise, systems proficiency, call control, order management, and communication skills. * Ensure succession planning, workforce development, and talent retention to support growth and resilience. * Serve as the key backup to Customer Service Managers and Supervisors, providing day-to-day coverage for approvals, escalations, scheduling/workforce planning, and operational decision-making during absences or peak demand. * Drives the highest levels of employee retention and engagement to ensure a sustainable workforce. * Fosters a culture of innovation, collaboration, and accountability within the organization. * Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner. Customer Engagement and Commercial Partnership * Sponsor relationships for strategic customers, ensuring high-quality lifecycle support and proactive issue avoidance. * Partner with Sales and Commercial teams to support audits, training, planning, business reviews, product availability, etc.; balance customer satisfaction with business performance. * Drive initiatives that improve NPS/CSAT and enhance order management. Risk Management * Ensure adherence to policies, customer messaging, service guidelines, freight and fuel updates, availability, and compliance requirements Qualifications Education: * Bachelor's Degree in Business Administration or related field Experience: * Minimum 5 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role; manufacturing background preferred Knowledge, Skills and Abilities: * Proficiency with Microsoft Office, ERP/MRP systems (SAP preferred), Salesforce, and Tableau. * Strong administrative, organizational, communication, and people-leadership skills. * Excellent mathematical, analytical, and problem-solving abilities; adept at objection handling and root-cause analysis. * Proven expertise in call control, order management, time management, and documentation. * Strategic thinker with demonstrated ability to set direction, execute, and deliver outcomes. * Strong understanding of sales principles, methods, and strategies; ability to balance customer needs with business goals. * Up-to-date awareness of industry trends and customer service best practices. * Exceptional verbal presentation, active listening, and written communication skills. * Highly motivated, hands-on, self-starter with strong attention to detail and follow-through. It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.
    $48k-93k yearly est. Auto-Apply 36d ago
  • Director of Therapy Operations

    Clearskyhealth

    Senior operations manager job in Harker Heights, TX

    Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. The Director of Therapy Operations provides overall operations of the therapy department, including high quality, cost effective delivery of patient care, managing therapy personnel, and developing and implementing approved department projects and goals. The position also ensures the therapy department follows regulatory compliance requirements and standard procedures. The position must integrate company values into daily practice. Essential Functions: Develops, maintains, and implements therapy policies and procedures that conform to current standards of therapy practice and operational policies while maintaining compliance with state and federal laws and regulations. Directs the functions of the therapy department in accordance with departmental policies, procedures and standards. Oversees therapy department staffing, retention, and development and participates in coaching, discipline, and performance evaluations. Provides education, direction and mentorship of the therapy team's function, purpose, and goals. Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation. Prepares annual capital and operating budget for therapy department. Monitors department expenses on designated schedule. Works with management staff of all third party payers on problems, solutions and new programs. Collaborates with senior leadership and is actively involved in performance improvement process, including data collection and analysis, and process improvement activities. Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems. Collaborates with interdepartmental team to integrate therapy services with the total patient's health care plan. Participates in all admission decisions, and monitors patient outcomes. Assists with direct patient care therapy responsibilities during high flow work times. May be required to work during inclement weather and other staffing emergencies. Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards. Performs other duties as assigned to support overall effectiveness of the organization. Minimum Job Requirements Minimum Education & Experience: Three years' experience in a hospital therapy management position required. Masters' degree or working towards completion preferred . Required Licenses, Certifications, and/or Documentation: Current license as Physical Therapist, Speech Language Pathologist, or Occupational Therapist required. Current AHA/ARC BLS certification required. Must maintain acceptable driving record, current driver's license, and insurability. Required Knowledge, Skills, and Abilities: Knowledge of and adherence to current therapy theory and practice and infection prevention standards. Knowledge of accreditation standards to ensure adherence to all standards set forth by state and accrediting agencies of TJC and CMS. Knowledge of clinical operations and procedures. Demonstrates critical thinking skills. Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency. Demonstrates general computer skills including data entry, word processing, email, and records management. Effective organizational and time management skills. Effective written and verbal communication skills. Ability to prioritize, meet deadlines, and complete complex tasks. Ability to maintain quality, safety, and/or infection prevention standards. Ability to work independently. Ability to maintain proper levels of confidentiality. Ability to work closely and professionally with others at all levels of the organization. Physical Requirements Over the Course of a Shift: A significant amount of standing, walking, bending, reaching, lifting, pushing, and pulling, often for prolonged periods of time. Both gross and precise motor functions. Lifting/exerting of up to 25 lbs. Possible exposure to bodily fluids. Visual acuity required for patient assessment and documentation of care. Acute hearing required for accurate patient assessment. Sufficient manual dexterity to operate equipment and computer keyboard. Close vision and the ability to adjust focus.
    $75k-139k yearly est. Auto-Apply 57d ago
  • Clinical Operations Manager

    Be Well Clinical Studies

    Senior operations manager job in Round Rock, TX

    Be Well Clinical Studies is a leading organization dedicated to advancing medical research through high-quality clinical trials. We specialize in a diverse range of therapeutic areas and are committed to improving patient outcomes by bringing innovative treatments to the market. Our team is passionate about clinical research and upholds the highest standards of integrity and excellence. Position Overview: The Clinical Operations Manager (COM) at Be Well Clinical Studies plays a pivotal role in supporting, facilitating, and coordinating daily trial activities. The COM ensures the smooth and efficient management of clinical trials by overseeing data collection, adherence to protocols, and maintaining communication with study participants and staff. This role involves project management, staff leadership, and ensuring that all aspects of the trial process comply with regulatory standards and company SOPs. Key Responsibilities: Oversee the smooth operation of clinical trials, troubleshooting and mitigating issues as needed. Enforce Be Well Clinical Studies' Standard Operating Procedures (SOPs) and ensure compliance with protocols. Perform study visits and manage day-to-day study activities. Lead, coordinate, and manage clinical teams by setting an example. Collect, code, and analyze research data. Manage trial budgets and departmental resources efficiently. Communicate study objectives with participants and ensure adherence to study rules. Administer questionnaires, monitor participant progress, and handle participant follow-up. Liaise with physicians, laboratories, and external parties regarding research findings and trial progress. Ensure trials are conducted ethically and comply with regulatory standards. Maintain detailed research records, including case report forms, drug dispensation logs, and regulatory forms in compliance with FDA guidelines. Oversee the collection, labeling, storage, and transport of specimens. Ensure the availability and functionality of study-related equipment and supplies. Conduct patient visits, process lab draws, ship specimens, dispense drugs, and vaccinate patients. Record and maintain accurate data within eSource and eReg systems. Meet regularly with study monitors to review study progress and resolve issues. Foster a positive team culture where staff can thrive and grow. Ensure appropriate staffing and schedule coverage. Manage facility maintenance and organization. Oversee staff time clock management, assignments, and training. Coordinate investigator availability for study needs. Qualifications Qualifications and Education Requirements: Minimum of a High School Diploma with relevant experience. BA/BS preferred. 5 years Clinical Research Experience Preferred Skills: Personnel management and leadership. Project management experience. Strong medical and scientific knowledge. Analytical skills to collect, interpret, and present data effectively. Excellent written, communication, and interpersonal skills. Problem-solving abilities with a focus on efficiency and organization. Strong organizational skills to handle study initiation, execution, and adherence to research guidelines. Benefits: Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company match Generous paid time off and holiday schedule Professional development opportunities Supportive and collaborative work environment Be Well Clinical Studies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $60k-100k yearly est. 9d ago
  • Flight Dynamics Manager

    Aquinas Consulting 4.3company rating

    Senior operations manager job in Cedar Park, TX

    Job Description Aquinas Consulting is currently looking to fill an on-site Flight Dynamics Engineer job in Cedar Park, TX. In this role, you will play a pivotal role in spacecraft mission success by applying your expertise in orbital mechanics, orbit determination, and trajectory analysis. You will lead the development of advanced software tools for orbital maneuver planning and spacecraft navigation while supporting real-time mission operations. This is an exciting opportunity to work with a fast-paced and innovative team in designing mission-critical systems for both Earth-orbiting and interplanetary vehicles. Flight Dynamics Engineer Job Responsibilities: RESPONSIBILITIES Lead and grow the Flight Dynamics team supporting Earth-orbiting satellites, cislunar vehicles, and lunar landers. Oversee mission design, orbit determination, and maneuver planning across the spacecraft lifecycle-from early design through on-orbit operations. Architect, maintain, and improve software pipelines for trajectory analysis, maneuver planning, and navigation. Ensure operational readiness by coordinating pre-launch activities, launch campaigns, and post-launch support. Mentor and develop engineers into subject matter experts in flight dynamics and mission operations. Collaborate across disciplines (GNC, systems engineering, ground systems, and mission operations) to ensure mission success. Define and enforce best practices in operational flight dynamics, including automation, validation, and contingency planning. Represent the team in program reviews, customer briefings, and external technical exchanges. Qualifications: Bachelor's degree in engineering or physics with at least 10 years of relevant experience in orbital mechanics or astrodynamics Strong experience with orbit determination, trajectory design, and maneuver planning in operational environments Proficiency in Python and version control tools such as Git Excellent communication skills and the ability to present complex information to technical and non-technical audiences Experience with tools such as STK, GMAT, or ODTK is a plus Familiarity with Linux environments, DSN interfaces, and SPICE kernels is preferred If you are interested in this Flight Dynamics Engineer job in Cedar Park, TX, please apply now to be connected with a member of our team. Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities. Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. *************************
    $43k-63k yearly est. 2d ago
  • VP of Home Health Operations

    Jol Healthcare

    Senior operations manager job in Leander, TX

    The Vice President of Home Health is responsible for providing strategic leadership and oversight of home health operations. This role ensures regulatory compliance, drives operational excellence, and fosters team development to deliver high-quality patient care. The VP will collaborate with executive leadership to align business goals with clinical outcomes and growth initiatives. Essential Functions: Provide strategic direction and leadership for home health operations across all service areas. Ensure compliance with federal, state, and local regulations governing home health services. Oversee operational performance, including quality assurance, patient satisfaction, and financial metrics. Develop and implement policies and procedures to enhance service delivery and operational efficiency. Lead and mentor regional and local leadership teams to promote a culture of excellence and accountability. Collaborate with clinical, financial, and administrative departments to support integrated care models. Monitor industry trends and regulatory changes to ensure proactive organizational response. Represent the organization in external partnerships, community engagements, and professional associations. Qualifications Job Qualifications: Education: Bachelor's degree in healthcare administration, Nursing, Business, or related field required. Master's degree preferred. Experience: Minimum of 10 years of progressive leadership experience in home health or healthcare operations. Skills: Strong knowledge of home health regulations and accreditation standards. Exceptional leadership, communication, and organizational skills. Ability to analyze data and drive performance improvements. Proficiency in EMR systems and Microsoft Office Suite. Environmental and Working Conditions: Works in an office environment with regular travel to regional sites. Must be able to work flexible hours as needed. Physical and Mental Effort: Requires prolonged periods of sitting and computer use. Must be able to manage multiple priorities and lead under pressure.
    $125k-205k yearly est. 5d ago
  • Vice President of Restaurant Operations

    Gecko Hospitality

    Senior operations manager job in China Spring, TX

    Job Description Job Title: Vice President of Operations - QSR & Fast Casual Dining Salary: $130K - $165K ++ We are seeking an accomplished Vice President of Operations to lead and optimize operational strategy, performance, and support systems across a QSR and fast casual dining franchise network. This senior leader will drive growth, profitability, and operational excellence by ensuring consistency, efficiency, and high-quality guest experiences across 75-100 locations. The role involves building strong franchisee relationships, overseeing field operations leadership, and collaborating with cross-functional teams to execute strategic initiatives. This is a high-impact opportunity for a results-driven leader who can inspire teams, deliver exceptional performance, and foster mutually beneficial franchisor-franchisee partnerships. What You'll Get (Benefits): Competitive Pay plus quarterly contingent bonus plans - Your talent and hard work won't go unnoticed. Health & Wellness Coverage - HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best. 401(k) Match - Helping you invest in your future (and putting more back in your wallet) Career Growth - We're growing fast, and we love to promote from within. And More Good Stuff - Because working with us should feel rewarding every day. What You'll Do (Responsibilities): Build and lead a high-performance operations team, including Directors of Franchise Operations and Business Consultants, to drive sales, franchisee profitability, and guest satisfaction. Set and achieve strategic goals, manage operating standards, and ensure brand consistency across all locations. Develop market plans and oversee new store openings, remodels, and operational rollouts. Lead food safety, compliance, and operational excellence initiatives to maintain the highest standards. Foster franchisee success through training, operational guidance, and best-in-class support. Collaborate with Marketing, Development, Supply Chain, and Technology teams to execute initiatives that enhance growth and efficiency. Oversee budget development, performance reviews, and operational audits to ensure financial and experiential targets are exceeded. Build and maintain strong, mutually beneficial franchisor-franchisee relationships. What You'll Bring (Requirements): 8+ years of experience in Senior restaurant operations leadership, preferably in QSR or fast casual dining. Proven operational results, business acumen, and ability to drive transformation. Strong strategic planning, execution, and change management skills. Excellent financial, analytical, verbal, and written communication skills. Demonstrated success in developing talent and building leadership bench strength. Ability to manage multiple priorities in a fast-paced, multi-unit environment. Passion for teaching, mentoring, and fostering operational excellence. Ready to Get Started? Apply today by sending your resume to ************************ and join a team that's making a big impact-one location at a time.
    $130k-165k yearly Easy Apply 25d ago
  • Cleaning and Restoration -Operations Director #ESF9126

    Experthiring 3.8company rating

    Senior operations manager job in Waco, TX

    Top Reasons to work with our client: Access to Company Vehicle! Competitive salary! Bonus based on performance! Health insurance! Opportunity for advancement! Training & development! Job Type : Full Time Location : Woodway, Texas Pay : Competitive Pay & Benefits! Job Description What you will be doing: Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards. Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services. Conduct quality control inspections to ensure adherence to IICRC standards and company protocols. Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations. Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up\-to\-date with industry standards. Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training. Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction. Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators. Assist in developing and implementing new procedures to streamline operations and improve service delivery. Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order. Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information. Experience you will need: Minimum of 3\-5 years of experience in water restoration and carpet cleaning operations. Proven experience in team management and leadership roles. Strong organizational, communication, and customer service skills. Ability to work in a fast\-paced, hands\-on environment, handling multiple projects at once. Proficiency in using project management\/estimating software, such as Xactimate, CRM systems, and scheduling tools. Preferred Certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2840_JOB"},{"field Label":"Industry","uitype":2,"value":"Repair \/ Maintenance Services"},{"field Label":"Salary","uitype":1,"value":"$65,000 \- $85,000 Annually"},{"field Label":"RecruiterEmail","uitype":25,"value":"***********************"},{"field Label":"City","uitype":1,"value":"Woodway"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"76712"}],"header Name":"Cleaning and Restoration\-Operations Director #ESF9126","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04769009","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyNB51t3Qm2a5js38sUpgyTw\-&embedsource=Google","location":"Woodway","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $77k-139k yearly est. Easy Apply 35d ago
  • Rental Operations Manager

    Wctractor

    Senior operations manager job in Temple, TX

    The Operations Manager for the Rental Division will oversee the daily operations of the rental business across all WCTractor locations. This role ensures the efficiency and consistency of rental operations, fosters strong communication between the locations, and supports the growth of the division by optimizing processes and managing the team of Rental Coordinators. The Operations Manager will play a key role in driving profitability, maintaining customer satisfaction, and improving internal processes. Key Responsibilities: * Team Leadership & Supervision * Oversee and provide leadership to Rental Coordinators across six locations, ensuring alignment with company policies and goals. * Mentor, train, and support coordinators in managing rental contracts, customer relations, and inventory control. * Conduct regular performance evaluations and provide ongoing feedback to drive team development. * Operational Oversight * Ensure seamless rental operations across all locations by standardizing processes and policies. * Monitor the performance and productivity of rental operations, ensuring timely equipment deliveries, high equipment utilization, and efficient processes. * Implement systems to track rental fleet usage, maintenance schedules, and customer satisfaction. * Work closely with the service team to ensure all rental equipment is properly maintained and available for customer use. * Customer Service Excellence * Promote and maintain high standards of customer service across the rental division. * Act as a point of escalation for any customer issues and work to resolve complaints promptly. * Foster relationships with key customers to ensure repeat business and identify growth opportunities. * Inventory & Fleet Management * Collaborate with each location to ensure proper inventory levels are maintained and equipment is readily available. * Track and manage rental fleet maintenance, repairs, and overall lifecycle, ensuring optimal uptime and condition of rental equipment. * Work with procurement teams for fleet expansion, equipment upgrades, and rentals to support customer demand. * Financial & Performance Reporting * Monitor rental revenue, expenses, and overall profitability, providing regular reports to senior management. * Analyze key performance metrics (e.g., rental utilization rates, customer satisfaction scores) and implement improvement strategies. * Assist with budgeting, forecasting, and pricing strategies to optimize financial performance. * Compliance & Safety * Ensure compliance with all applicable safety, regulatory, and company policies within the rental division. * Oversee safety procedures related to equipment rental, including proper documentation, risk assessments, and employee training. * Growth & Strategy * Collaborate with senior management to identify new market opportunities and rental business growth strategies. * Lead efforts to expand the rental division, either by adding new locations or enhancing existing rental services.
    $50k-87k yearly est. 16d ago
  • Operations Manager - Aseptic

    Niagara Water 4.5company rating

    Senior operations manager job in Temple, TX

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Operations Manager - AsepticThis position is responsible for managing daily operations of the Aseptic Production Area; ensuring the area meets established safety, quality, and production goals in compliance with all applicable legal and food safety requirements from raw material receiving, through blending & batching to the UHT, Aseptic Tanks, Aseptic Filler and packaging. Essential Functions Manages and directs activities of the aseptic production department, ensuring product adheres to Niagara's standard of safety, quality, and throughput while maintaining proper operating aseptic techniques and procedures. Collaborates with the planning department to create production schedules that meet both internal and external needs. Establishes and adjusts work procedures and schedules to meet production plan. Ensures team members follow all SSOP's in compliance with aseptic principles, and, adhere to all requirements to protect the sterility & integrity of the process and product. Ensures all team members are trained and work in compliance with all applicable standard aseptic work practices, regulatory requirements, GMP's, HACCP and SQF expectations. Maintain quality standards of all products to ensure food safety and quality which meets the expected shelf life. Maintains effective working relationships with team members through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and throughput. Provides direction to supervisors on team member coaching and development, employment decisions, and resolving issues through conflict resolution. Hires, trains, coaches and reviews performance of team members. Partners with Human Resources for recruitment, corrective actions, and terminations. Collaborates with Maintenance Department leadership to plan preventative maintenance on the production lines. Analyzes and submits reports for production numbers, downtime, attendance, overtime and quality checks to the Plant Director. Collaborates with the Plant Director and Planning Department to develop the Production Department budget and forecast. Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product, and to reduce raw material/product shrink. Develops capital equipment justification for machine upgrades and process technology to improve quality, cost, and cycle times. Suggests changes in working conditions and use of equipment to increase efficiency of department personnel. Interfaces with multiple departments within in the organization to ensure customer deadlines are met. Collaborates with plant leadership to champion a world-class safety culture. Adheres to the highest standards of company and plant safety programs, guidelines, rules, and regulations. Abides by Niagara's Good Manufacturing Practices (GMP's) and Food Safety Standards at all times. Collaborates with raw material planners to ensure correct inventories based on production schedules. Escalates supplier quality issues to prevent customer shortages. Partners with the Quality Department to prevent and resolve Non-Conforming Finished Goods and Non-Conforming Raw Materials. Regular and predictable attendance is an essential function of the job. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 6 Years - Experience in Aseptic Field or similar manufacturing environment 6 Years - Experience in Position 4 Years - Experience managing people/projects Understanding of aseptic production processes and controls Food processing experience in an aseptic manufacturing environment Demonstrate functional and technical knowledge of the aseptic process *experience may include a combination of work experience and education Preferred Qualifications: 10+ Years- Experience in Aseptic Field or similar manufacturing environment 10+ Years - Experience working in Position 6 Years - Experience managing people/projects *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents Provides strategic input and oversight to departmental projects Makes data driven decisions and develops sustainable solutions Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins Makes decisions by putting overall company success first before department/individual success Leads/facilitates discussions to get positive outcomes for the customer Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals InnovACT Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste Creates, monitors, and responds to departmental performance metrics to drive continuous improvement Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change Find a Way Demonstrates ability to think analytically and synthesize complex information Effectively delegates technical tasks to subordinates Works effectively with departments, vendors, and customers to achieve organizational success Identifies opportunities for collaboration in strategic ways Empowered to be Great Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise Engages in long term talent planning Provides opportunities for the development of all direct reports Understands, identifies, and addresses conflict within own team and between teams Education Minimum Required: Bachelor's Degree in Engineering, Business Administration, or related vocational studies Preferred: Master's Degree in Engineering, Business Administration, or related vocational studies Certification/License: Required: N/A Preferred: N/A Foreign Language Required: None Required Preferred: None Required Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
    $35k-52k yearly est. Auto-Apply 28d ago
  • Business Manager

    Diocese of Austin Catholic Parishes

    Senior operations manager job in Temple, TX

    Full-time Description The business manager provides executive leadership and oversight of the operational, financial, human resource, and administrative functions of St. Mary Catholic Church and School in Temple, Texas. This role is essential to advancing the parish mission: At St. Mary's Catholic Church and School, we know, love, and serve Jesus Christ, so that we can share Him with all we encounter. The Business Manager ensures that parish and school operations reflect this mission through responsible stewardship, efficient processes, and collaborative leadership. As the Pastor's primary advisor on all financial matters, the Business Managersupervises the Bookkeeper and Administrative Assistant to ensure accurate financial reporting, streamlined administrative processes, and strong internal controls. The Business Manager works closely with the Pastor, Principal, parish staff, and advisory councils to manage resources prudently, support ministry and school growth, and promote operational excellence across campus. This position requires a mission-driven, highly organized leader with strong financial expertise, excellent communication skills, and a pastoral, team-oriented approach. Ministerial Character The Pastor is the visible principle of unity for St. Mary Catholic Church and School. To fulfill his mission, he entrusts certain responsibilities to qualified collaborators. This position extends the ministry of the Pastor through leadership in administration, stewardship, and operations. Therefore, the individual in this role participates in and supports the pastoral mission of the parish. Essential Job DutiesFinancial Management (Primary Focus) Serve as the Pastor's chief financial advisor and central point of accountability for all parish and school financial operations. Oversee and manage the combined parish and school budgets, ensuring alignment with mission, strategic priorities, and long-term sustainability. Supervise the Finance and Operations Assistant, ensuring accurate data entry, reconciliations, payroll processing, and timely financial reporting. Prepare and present monthly, quarterly, and annual financial reports for the Pastor, Finance Council, Principal, and School Advisory Board. Develop annual operating budgets in collaboration with the Pastor, Principal, advisory councils, and department leaders. Oversee weekly collection procedures, cash handling, deposits, accounts payable/receivable, and bank reconciliations. Maintain internal controls and ensure compliance with diocesan finance, audit, HR, and legal requirements. Administrative & HR Oversight Supervise the Administrative Assistant, ensuring an efficient and welcoming parish office environment. In collaboration with the Pastor, lead HR functions including hiring, onboarding, evaluations, conflict resolution, and terminations, in partnership with diocesan HR. Create and maintain Employee and Operations Manuals and ensure staff compliance with diocesan and parish standards. Promote a workplace culture rooted in charity, professionalism, accountability, and the mission of St. Mary's. Ministry and Program Support Ensure administrative support systems for sacramental, liturgical, and pastoral ministries operate smoothly. Collaborate with the Principal to provide operational and financial support for the school while respecting the Principal's leadership of all academic matters. Support major parish initiatives, retreats, events, and ministries by coordinating logistics and ensuring alignment with the parish mission. Facilities & Technology Oversight Work collaboratively with and supervise the Facilities Director in managing parish and school buildings, maintenance, repairs, safety, and capital improvement projects. Assist the Pastor with long-term planning related to campus development, master planning, and facility use. Provide oversight and accountability for the Technology Director (who continues reporting to the Principal for academic responsibilities). Policy, Compliance, and Operational Leadership Develop, implement, and monitor internal controls to safeguard parish and school assets. Ensure compliance with diocesan policies, state regulations, and best practices for Catholic parish and school operations. Serve as a member of the Parish Leadership Team, advising the Pastor on strategic, administrative, and financial matters. Knowledge, Skills, and Abilities Strong commitment to the Catholic faith and the mission of St. Mary Catholic Church and School. Knowledge of the teachings, structures, and governance of the Roman Catholic Church. Demonstrated expertise in financial management, budgeting, forecasting, and internal controls. Proven leadership and staff management skills. Excellent communication, interpersonal, and conflict-resolution skills. High degree of professionalism, discretion, and pastoral sensitivity. Proficiency with Microsoft Office, QuickBooks, and parish/school management systems (e.g., Ministry Platform, FACTS-SIS). Ability to organize multiple priorities in a dynamic ministry environment. Working Conditions: All employees of the Parish are engaged in ministry and closely tied to the Pastor in the exercise of his ministry and obligations to the church. The Parish is an at-will employer. Working on weekends, evenings, and some holidays may be required. Will be exposed to religious ceremonies, conduct, and speech, including Roman Catholic Christian prayer and liturgical celebrations. Will be required to adhere to established dress codes and conduct standards. Requirements Minimum Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or related field (Master's preferred). 7-10 years of experience in finance, business operations, or organizational leadership. Experience in a Catholic parish or school environment strongly preferred. Must maintain compliance with Diocese of Austin Ethics and Integrity in Ministry (EIM). Valid Texas driver's license. Office environment; some evening and weekend work may be required. Must be able to lift up to 25 lbs. Ability to travel locally and on occasion further as needed.
    $50k-99k yearly est. 60d+ ago
  • Operating Room Manager

    Advanced Surgery Centers 3.3company rating

    Senior operations manager job in Round Rock, TX

    Job DescriptionDescription: ** Please note, this will be a float position with travel between our Round Rock and South Austin surgical center locations.** Job Purpose: Responsible for supervising and coordinating activities of personnel, materials and sterile processing within the operating room. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: ESSENTIAL FUNCTIONS · Ensure adherence to procedures and schedules. · Supervise the procurement and maintenance of equipment and supplies · Support quality control and performance improvement plans within the department. · Supervise day to day functions of the operating rooms, operating room schedules and sterile processing · Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. KNOWLEDGE, SKILLS AND ABILITIES · Must possess excellent communication skills, both written and verbal · Must possess excellent analytical and problem-solving abilities · Must be understanding, caring, and patient at all times · Ability to multitask · Must be flexible in carrying out his/her duties. · Knowledge of methods and equipment used in the operating rooms Requirements: QUALIFICATIONS: Experience: · 5 years Operating Room Experience minimum · 1 year previous progressive leadership experience Education · Bachelor's Degree in Nursing preferred Required Certifications/Licenses · Active RN License for State of Texas · ACLS/BLS SUPERVISION: Reports to the Chief Nursing Officer WORKING CONDITIONS Environmental Conditions: Ambulatory Surgery Center Physical Conditions: · Must be able to work as scheduled - typically from 8:00 - 5:00 M-F · Must be able to sit and/or stand for prolonged periods of time · Must be able to bend, stoop and stretch
    $52k-87k yearly est. 24d ago
  • Water and Mold Operations Manager

    Rytech 4.0company rating

    Senior operations manager job in Troy, TX

    Benefits: Bonus based on performance Company car Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Recession-Proof Industry Providing The Opportunity To Give Back Competitive Compensation and Benefits Industry Training and Advancement Opportunities Company OverviewRytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.If you love building relationships and creating quality results, Rytech is the place for you! Job Summary An Operations Manager is responsible for franchise performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of an Operations Manager. Operations Managers are leaders who facilitate the relationship between the insureds and TPA and/or carrier partners. Responsibilities Maintaining and supporting Franchise relationships. Monitoring the performance of their Franchise and improving performance towards SLAs. Inspections of job sites, vehicles, and office and/or storage facilities. During these inspections ensure the franchise is operating per the Ops. Manual and in compliance with the FA. Annual employee evaluations are to be completed for technicians. Inspections should be done quarterly at a minimum. Feedback is provided verbally and written to technicians for continued development. Continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications. Mediating disputes between the insured, the insurer, and the contractor. Also engaging your FSC when assistance is needed. Answering and being available for any questions regarding its Franchise. Lead weekly meetings to facilitate training and conveying of information to the technicians. Monitor MICA Exchange daily to ensure projects are being properly handed by the franchise. Assisting technicians in the field when it is needed. Assist local marketing team to grow the business Reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner Qualifications Mitigation/Remediation estimating and scoping experience Highschool or GED Two years of Mitigation/Remediation experience is preferred Residential and or Commercial construction experience preferred. Excellent communication and customer service skills Willing to be on call and work in the field when the need arises. Able to perform physical work including common lifting and bending tasks in the industry. Able to travel for CAT events, training, or regional meetings 5-10% of the time Excellent interpersonal, communication, oral, and written skills Must be computer literate and comfortable with computer programs such as Microsoft Office and MICA. Certifications required (minimum of 90 days after onboarding), include: Water Restoration Technician (WRT)/Applied Structural Drying (ASD)/Anti-Microbial Remediation Technician (AMRT)/ Commercial drying specialist recommended Compensation: $30.00 - $34.00 per hour William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry. We are proud of our ability to respond quickly and efficiently to minimize damage and disruption to our customers' lives. We are revolutionary, and we don't make that statement lightly. The founding of Rytech incorporates the understanding that the business must benefit the customer and meet their needs first. That concept of better service, technology, processes, and administrative support ensures that we have a highly successful business and franchise model. At Rytech Restoration, it is our mission, vision, and values that define us. We strive to offer our services with fairness and integrity, always going above and beyond for each and every client, with safety always foremost and foremost in our minds. We strive to create relationships with clients and companies built on trust and mutual respect, treating everyone as we would like to be treated. Our commitment to team building, employee development, and corporate social responsibility ensures that we uphold the highest standards of ethics and excellence in all we do. We are a diverse team made up of highly experienced professionals from a variety of backgrounds. We're always looking for driven, team-oriented, and enthusiastic candidates who are eager to learn and grow with the company. We want to find individuals who have a passion for helping people, a desire to give back to the community, and teamwork skills that will help make our restoration services a success. If you're someone who is motivated, trustworthy and loves to help others, Rytech Restoration would like to hear from you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.
    $30-34 hourly Auto-Apply 60d+ ago
  • Operations Manager

    Qualified Recruiting Services

    Senior operations manager job in Round Rock, TX

    Looking for a highly organized, self motivated individual to assist in office marketing, patient care and coordination, office systems, and day to day business dealings. Job duties include: finding and connecting Chiropractor to referral partners, including setting up meetings, lunch n learns, etc.; setting up automation processes; patient coordination includes taking payment, setting up appointments, sending emails, etc; organizing and marketing in office events; attending marketing events with Chiropractor and eventually by self; managing social media and taking photos of Chiropractors with patients, posting content; reactivation campaigns; office manager duties will include: clearing out emails, putting in numbers, managing accounts, and overseeing processes. Working Place: Round Rock Texas Department : Operations Manager
    $50k-87k yearly est. 60d+ ago
  • DISTRICT MANAGER BILINGUAL AMTEX INSURANCE

    Constitution General Agency LLC

    Senior operations manager job in Waco, TX

    Responsibilities Manages multiple locations with agents designated within a geographic zone Screen applicants, interview, and hire new agents Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function Create and implement weekly work schedule for agents Handles any escalated customer service issues that may arise Direct and observe Agents to ensure performance of tasks and customer service levels are being met Benefits: Dental insurance Health insurance Paid time off Vision insurance Supplemental pay types: Commission pay Weekly day range: Monday to Friday Rotating weekends Weekends as needed Work setting: In-person In the field Office License/Certification: Insurance Producer License (Preferred) Life Insurance License (Preferred)
    $75k-123k yearly est. 9d ago
  • District Manager

    Cubesmart

    Senior operations manager job in Georgetown, TX

    covering locations in the Austin, TX market. CubeSmart is currently seeking a District Manager. The District Manager is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District. Who we are: At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you. Responsibilities * Accountable for all district store activities and operations impacting customers, teammates, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources * Meets company revenue goals by achieving or exceeding monthly budget expectations * Possesses in-depth knowledge of state specific foreclosure process and requirements * Conducts quarterly facility audits to ensure physical and operational standards are being met * Delivers the WOW! service model and personally interacts with customers on a regular basis both over the phone and in person * Directly oversees daily activities of teammates and provides current, complete, positive, and corrective feedback directly to teammates * Develops productive teams through leadership, job-relevant training, developmental experiences, feedback, and mentoring * Recruits, interviews, and hires new teammates * Creates a climate in which teammates want to do their best by leading and communicating a shared vision with teammates and providing coaching and development * Travels within the designated area to every store by car monthly. Overnight travel expected once a month. Qualifications * Two-year Associate's degree or equivalent experience * Minimum of five (5) years multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental * Proven ability to consistently meet and exceed performance standards * Excellent communication, interpersonal, and motivational skills * Proven ability to lead, develop, and coach teammates * Strong analytical and problem-solving abilities * Ability to prioritize multiple projects and deal with numerous interruptions * Works well under pressure while meeting deadlines consistently * Ability to work independently with minimal supervision * Computer skills including solid understanding of the Microsoft suite of products * Acceptable driving record that complies with the established CubeSmart safety guidelines We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. #LI-KM1 #LI-Hybid
    $75k-123k yearly est. Auto-Apply 7d ago
  • Snapology Operations Manager

    Snapology of Cedar Park Tx 4.0company rating

    Senior operations manager job in Leander, TX

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Paid time off Training & development The Operations Manager oversees the daily execution, coordination, and quality control of all STEAM enrichment programs across Cedar Park, Leander, Round Rock, Liberty Hill, and Georgetown. This role ensures classes, camps, birthday parties, and events run smoothly by managing instructors, schedules, curriculum, supplies, partner relationships, and customer communication. The Operations Manager serves as the primary operational link between instructors, partners, customers, and ownership. This position requires strong organizational skills, proactive problem-solving, clear communication, and the ability to manage multiple priorities across school-year and seasonal programming. Core Responsibilities Staff Scheduling & Management Schedule instructors and assistants for programs and events Manage coverage for absences and last-minute changes Assign assistants based on enrollment needs Communicate schedules and updates clearly Manage hiring (postings, screening, interviews, references) Support new staff onboarding Classes, Events & Birthday Party Coordination Manage program and event logistics from booking through post-completion Confirm details with customers (date, time, headcount, staffing, activities) Conduct regular follow-ups for upcoming events Facilitate programs as needed Partner & School Coordination Conduct outreach to prospective partners Coordinate schedules, logistics, and expectations with partners Ensure facility access (rooms, tables, chairs) for instructors Monitor enrollment and provide rosters to instructors and partners Curriculum & Instructional Support Distribute Snapology curriculum to instructors Print, laminate, organize, and inventory curriculum and instructional materials Ensure curriculum delivery timelines are met Support instructors in curriculum implementation and student needs Plan and facilitate staff training Supplies, Inventory & Equipment Oversee supplies, kits, devices, consumables, swag, and apparel Prepare kits for programs and events Track and resolve missing or damaged equipment Customer & Partner Communication Respond to emails and phone calls Manage communications for field trips and specialized events Address instructor and parent concerns and escalate major issues to ownership Incident & Issue Management Oversee incident reporting and documentation Respond immediately to safety or major incidents Collaborate with parents and ownership on behavioral and accommodation needs Reporting & Coordination Provide operational updates during weekly meetings Track event leads, staffing needs, and program demand Identify risks, staffing gaps, and upcoming needs Required Skills & Qualifications Clear background check and Texas HHS CBCU fingerprinting (applicant expense) Strong organizational and time-management skills Ability to manage multiple systems and priorities Excellent written and verbal communication Experience coordinating staff, schedules, and events Comfortable working with children, parents, and partners Strong problem-solving skills Basic administrative and inventory management skills Ability to build creatively with LEGO bricks Preferred Qualifications Experience in education, enrichment, or youth programs Familiarity with scheduling/operations systems Team leadership experience Proficiency in Excel, Word, Google Workspace, Outlook, Canva, and iOS (iPads) Experience with coding, robotics, and classroom management Understanding strategies for learning differences and neurodivergence Physical & Time Requirements Ability to lift, transport, and store program supplies Flexible scheduling with availability for some evenings and weekends On-site presence during programs as needed Guaranteed 250 paid days; 2530 hours/week with more hours during peak seasons Success Indicators Programs are fully staffed and run smoothly Instructors are prepared and supported Partners and customers receive timely, professional communication Supplies and curriculum are organized Growth in enrollment and number of programs offered
    $43k-64k yearly est. 19d ago
  • Operations Director - Sky Trail

    YMCA of Central Texas 2.9company rating

    Senior operations manager job in Cedar Park, TX

    The YMCA of Central Texas is seeking a talented and creative individual to join our team of passionate professionals as the Operations Director- Sky Trail in Cedar Park, Texas. The YMCA of Central Texas operates programs that provide high energy, skill building activities creating memories that last a lifetime. The more we grow, the more we can give back to the community. Under the direction of the Twin Lakes YMCA VP of Operations, the Operations Director will oversee the success of the YMCA of Central Texas' newest feature- Sky Trail Course and Pavilion. The ideal candidate, with direct reports, will be responsible for growth in the following areas: Daily Sales - Establish an hourly average for sales and meet annual goal of 23,035 ticket sales Pavilion Rentals - Meet monthly goals that include pavilion rentals that vary from small to large groups. Parties - Meet monthly goal of hosting 40 birthday rentals per month Concessions- Establish hourly average for concession sales and meet annual goals Duties include, but not limited to: Program operations Program Development and supervision Staff supervision, hiring, training, coaching and ensuring safe operations Working with Core Groups to determine best practices and ensure standards are met Adventure programming on Sky Trail course; ACCT Certification preferred Balanced budget and managing planned/forecasted growth in program departments Staff training and certification planning Program development and growth Qualifications: Prefer a Bachelor's degree in Recreation, Business Management, Education, Child Development, a related field or equivalent Highly motivated, organized, personable, enthusiastic displaying leadership abilities. Five or more years of experience in supervising or directing programs as a program and/or center director preferred YMCA Team Leader or Multi-Team/Branch Leader certification preferred Are adaptable, flexible, and enjoy variety in your work environment including periodic weekends and non-business hour workdays Serve as a leader in the Annual Giving campaign and other fundraising initiatives Model the YMCA core values: Caring, Honesty, Respect and Responsibility; implement character development and the YMCA core values in all programs and all aspects of Center operations Must be able to pass background and drug screening Salary: $60,000-$65,000 DOE About Us: We are a not-for-profit services Association focusing on mission driven initiatives, with a vision of building strong kids, strong families and strong communities throughout 7 Texas Counties. Our organization is home to the largest school age childcare provider in Williamson County as well as health and fitness programs that improve the quality of life for over 45,000 members ranging in age from preschool to senior citizen. The YMCA is an Equal Opportunity Employer and a Drug Free workplace. Thank you for your interest in the YMCA of Central Texas!
    $60k-65k yearly Auto-Apply 43d ago
  • Operations Director - South Texas Region

    Park Lawn Corporation 4.0company rating

    Senior operations manager job in Robinson, TX

    Why Work for Park Lawn Memorial Group? Service * At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual. * Work with leading experts in the funeral and cemetery profession. Benefits * Financial assistance programs encouraging employees through education and development in industry related subjects. * Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. * Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match. * Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team. * Employee Discounts on services, merchandise, and property to help our team members in their time of need. Culture * We value honesty, courage, integrity, ethical behavior and the development of personal growth. * We are rooted in the communities to provide a personal touch to every family we serve. * We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Summary/Objective This position is responsible for overseeing, developing, and supporting of industry-leading funeral operations by implementing best practice strategies and processes in the most cost-effective manner within quality standards across a multi-city or multi-state region. Essential Functions * Optimizes resources to support the achievement of the Company objectives. * Documents, communicates and mentors' managers on the implementation of manpower planning best practice processes to cost effectively improve service to our client families. * Proactively identifies opportunities to improve operational and cost performance. * Develops collaborative relationships to facilitate the Company goals. * Acts as a strategic partner by obtaining information and identifying key issues and relationships relevant to our mission. . * Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to company property. * Monitors, reports and adjusts operating cost within functional areas. * Advises team on issues including safety, security, employee relations, scheduling, training, compliance, etc. * Ensures that Company policy is being adhered to and administering practices is fair and equitable. * Takes personnel corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources as appropriate. * Keeps up to date on information and technology to increase innovation and ensure compliance. * Other duties as assigned. Competencies * Communication Proficiency. * Teamwork Orientation. * Detail Orientation. * Thoroughness. * Customer Service Orientation. * Time Management. Required Education, Experience, Certifications and Licensure * Bachelor's degree (BS/BA) in business administration or related field or equivalent combination of education and experience preferred. * Minimum of 10 years' management experience. * Valid state issued driver's license in good standing and acceptable driving record. Additional Eligibility Qualifications * Attend and perform work in a professional and courteous manner in accordance with the employer's requirements. * Demonstrated willingness to participate in growing market share through community involvement. * Able to read, write and speak English fluently. Bilingual is a plus. * Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred * Maintains a positive attitude and working environment through organization and communication. * Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Supervisory Responsibility This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The duties associated with this position are generally performed in an indoor office setting. * Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. * Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle. * Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds. * This position may also require reaching, pushing, and pulling. * This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low Travel * This position may require up to 50 percent out of area and overnight travel. * Travel is primarily local occurring during the business day only. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $24k-35k yearly est. 8d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Temple, TX?

The average senior operations manager in Temple, TX earns between $78,000 and $178,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Temple, TX

$118,000
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