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  • Sr Mgr, Port Adventures & Destination Experiences

    Disney Cruise Line

    Senior operations manager job in Celebration, FL

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! Responsible for the commercial strategy and development of all Port Adventures across the Disney Cruise Line portfolio of destinations, as well as the overall Guest experience in each port of call. In addition to the commercial aspects of Port Adventure development - including vendor selection, product creation, pricing, and Guest experience - this role must also coordinate operational logistics with the Sr Manager, Port Adventures, Recreation & Attractions Operations to ensure a seamless operation for both Crew and Guests. With respect to destination experience, this role is charged with developing strategies and coordinating with internal and external stakeholders on ensuring a safe and pleasurable Guest experience in every port of call visited by Disney Cruise Line vessels. Responsibilities Port Adventures Develop and implement operating budgets for all areas of responsibility. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement. Provide strategic direction in the planning and commercial development of Port Adventures across the fleet for worldwide cruise destinations. Partner with the Sr Manager, Port Adventures, Recreation & Attractions Operations for all Port Adventure operational needs. Creation and execution of innovative and personalized Port Adventures worldwide to increase sales, Guest satisfaction and profit Partner with Itinerary planning department for new port of call development and itinerary planning. Manage all third-party operator relationships worldwide and verify operators fulfill their contractual agreements. Handle all tour proposals, site inspections, negotiating, contracting, execution, and maintenance of Port Adventures around the world. Direct Cruise Activities team for all changes and additions to the online inventory in Seaware for Port Adventures. Oversee the website advanced booking process and monitor capacity to increase space as necessary. Strategically leverage any corporate alliance and synergy partners. Monitor and analyze industry trends inside and outside the cruise industry Identify and cultivate new Port Adventure experience opportunities via strategic partnerships and/or other novel commercial arrangements with tour operator partners Destination Experience Coordinate with applicable DCL stakeholders and shipboard teams to determine Guest experience opportunities in ports of call visited by DCL Work with destination partners both public and private to implement destination experience improvement initiatives to enhance the overall Guest experience in ports of call, including encouraging destination development where opportunities exist Build relationships with all port of call officials and partners both governmental and private. Coordinate efforts with External Affairs teams to develop message points and execute community initiatives Destination Commercial Relations Primary commercial point of contact for all ports of call where DCL operates Negotiates and establishes port agreements and other required contracts for all ports of call and serves as point of contact for all port of call contract execution (current and future) including acquiring long term berthing rights Identify new upland + port development opportunities in strategic ports of call Ensure compliance of and to all elements contained in all home port contracts Gather intelligence relating to planned and contemplated future development opportunities in strategic ports of call and maintain information related to the industry Maintain database containing all relevant documentation and information pertaining to each port of call utilized by DCL Miscellaneous Member of FCCA (Florida Caribbean Cruise Association) Operations Committee, partnering with cruise lines and building relationships with key destination members Serve as DCL representative at CLIA events, forums and working groups . Basic Qualifications 5 -10 years'experience in the cruise/tourism industry with an emphasis on strategy, product development, and marketing. Experienced strategic planner with strong technical skills, analytical ability, sound judgment, and operational focus. Experience in Luxury Cruise and/or Tour Operator programs. Deep knowledge of the destinations and expertise in setting up complex destination experience programs. Experience building/hiring/shaping successful teams that deliver results. Proven track record in revenue growth and team management. Exceptional negotiation skills, unwavering business ethics, and adept problem-solving prowess. Excellent interpersonal skills to communicate with all levels of leadership. Leadership skills for the strategic direction of the product/experience. Ensure strategic alignment between all stakeholders and partners throughout the product development process. Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships along with the capability to interact with all levels of the organization. Preferred Qualification Experience working with third-party vendors, preferably in the travel/tour industry. Deadline-oriented and able to work efficiently under pressure. Required Education Bachelor's degree or equivalent and/or a minimum of 10 years of related experience in Product Management, preferably in tour operations and/or cruise line environments. Preferred Education Master's degree in Hospitality Management, Business Administration or related field #DCLPJ
    $78k-111k yearly est. 2d ago
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  • Night Manager (The Villages)

    City Wide Facility Solutions Orlando

    Senior operations manager job in The Villages, FL

    City Wide Facility Solutions Orlando is a management company specializing in janitorial and building maintenance services tailored to meet the unique needs of commercial businesses. By providing dedicated Facility Solutions Managers (FSMs) as single points of contact, City Wide handles vendor management, quality control, and problem-solving, ensuring client satisfaction and operational efficiency. The company partners with skilled service providers to deliver specialized and consistent results. Acting as an extension of the client's management team, City Wide ensures clean and safe facilities while enabling businesses to focus on their core priorities. Role Description This is a full-time on-site role for a Night Manager located in The Villages, FL and surrounding counties. The Night Manager will oversee the quality and reliability of facility services during evening hours, ensuring the execution of janitorial and maintenance tasks. Responsibilities include managing service providers, conducting facility inspections, addressing client needs, providing operational support, and ensuring compliance with established service standards. The Night Manager plays a crucial role in maintaining high-quality service delivery for clients. Qualifications Skills in vendor management, task delegation, and overseeing operations Experience in conducting quality control inspections and resolving client concerns Strong communication, problem-solving, and organizational skills Knowledge of janitorial services, safety protocols, and compliance standards Proven ability to work effectively during night shifts in a fast-paced environment Proficiency in basic computer skills and reporting systems Previous experience in facility management or a related field is highly valuable High school diploma or equivalent; additional training or certifications in facility management is a plus
    $27k-43k yearly est. 4d ago
  • Store Manager - Rural King

    Rural King Supply 4.0company rating

    Senior operations manager job in Reddick, FL

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-43k yearly est. 12d ago
  • Operations Project Management Manager (OPM M2)

    Northrop Grumman 4.7company rating

    Senior operations manager job in Apopka, FL

    RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. We are looking for you to join our team as an Operations Project Manager (OPM Manager M2) based out of Apopka, FL. Northrop Grumman's semiconductor foundry, packaging, integration, and test lines have unique capabilities of supporting a range of production microelectronics and providing leading-edge technology development. The Apopka, Florida, wafer bumping µ-Line will support flip chip, 2.5D, and 3D packaging for internal production customers as well as emerging technology programs. This role will support and manage our Advanced Packaging products and processes. This is both a functional management position with direct reports and a Project Leadership position. The Manufacturing Operations Project Managers are the interface between the Business Division and Manufacturing. This position is responsible for schedule management and cost accountability of Manufacturing activities for this Operating Unit and NGMC. What You'll get to Do: Manage the production execution for all programs. Manage manufacturing cost and schedule performance. Serve as Manufacturing Lead for all proposals. Create and lead teams to resolve the issues adversely impacting the Manufacturing execution of the programs. The Microelectronics Operations Project Manager serves as the manufacturing team liaison to/from program management, engineering, manufacturing operations, global supply chain, mission assurance, and customers. Provide liaison with GSC and QME to ensure satisfactory program execution. Understand and report on Manufacturing Operations status at the required level of detail to the Program Manager, Sector Executive Management, and customers. Ensure Manufacturing has the needed resources (resources Manufacturing needs, as well as allocation of resources from Manufacturing) to execute the programs. Development and delivery of presentations to customers, management, and other program stakeholders. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develop mechanisms for monitoring project progress and for intervention and problem-solving with program managers, line managers, and clients. Serve as Functional Manager and direct the work of the reporting Operations Project Managers Perform manpower planning and execute hiring to support the Business Division Mentor, develop, and assess direct reports. Provide strategic leadership to ensure all Program and Manufacturing objectives are achieved. Provide Manufacturing expertise to support the strategic vision of the Business Division Manages risks and opportunities for all Manufacturing scopes. Collaborates with all functional organizations to resolve any Manufacturing conflicts or challenges. Cost Account Manager (CAM) for Manufacturing Operations budget, including Earned Value Management reporting and variance reporting. Ensures that the required manufacturing and test resources are forecasted and secured to execute the job (people, equipment, and facilities). Manufacturing representative at the program Configuration Control Board, ensuring proper implementation of design changes. Active participant in program risk management activity, ensuring manufacturing risks are accurately portrayed in the program risk register. Candidate must have demonstrated ability in working with cross-organizational teams and customers; the ability to set and clearly articulate goals/priorities and successfully communicate them to key staff; strong leadership skills; and a track record of building high-performance teams, with a particular focus on employee development, engagement, inclusion, and retention. Basic Qualifications Operations Project Manager (OPM Manager M2): Bachelor's degree with 8 years of relevant experience or master's degree with 6 years of relevant experience 2+ years' experience in Semiconductor or Advanced Packaging Manufacturing 5+ years of experience leading people and/or projects with 2+ years of direct people leadership experience Experience working in Manufacturing, Engineering, Test, Production, Manufacturing or Industrial Engineering, Project Engineering, IPT, Operations Project Management (OPM), or similar roles. Working knowledge of ERP systems and Material Requirements Planning (MRP) systems Control Account Management experience, with earned value experience. Program execution experience. Experience with bases of estimates (BoE), shop order creation, and Earned Value Management Systems (EVMS) Ability to receive and maintain a U.S. Government DOD Secret Clearance. U.S. Citizen required Preferred Qualifications Operations Project Manager (OPM Manager M2): Bachelor's Degree in a STEM field and a master's degree CAM certification Demonstrated expertise in the following systems and concepts: - MRP and IMS Scheduling - SAP production planning and material management tools - ISE/CADSTAR - Earned Value Management - Continuous Improvement, Lean Manufacturing and Manufacturing Experience leading Manufacturing proposal efforts that include labor quoting, schedule and capacity analysis, investment planning, and descriptive writing contributions Active U.S. Government DOD Secret Clearance MANUMS Primary Level Salary Range: $111,700.00 - $167,500.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $111.7k-167.5k yearly Auto-Apply 60d+ ago
  • Operations Manager

    R+L Carriers 4.3company rating

    Senior operations manager job in Ocala, FL

    The Operations Manager will directly supervise assigned fleets and fleet managers. Summary of Key Responsibilities Responsibilities and essential job functions include, but are not limited to the following: Manage the activities and processes of the Fleet Management and Load Planning team to ensure above average communication, productivity, service and safety in assigned areas of operation. Coordinate with Customer Service leadership to ensure network needs and service levels are met. Coordinate with Safety and Compliance team to ensure fleet compliance of all required company, state and federal regulations and guidelines. Coordinate with Recruiting team to ensure all Driver position needs are clearly identified. Coordinate with Maintenance team to ensure all required fleet maintenance needs are completed in a timely manner. Step in and provide hands-on coverage when key team members are out. Oversee training and onboarding of operations staff to ensure they have complete understanding of company processes, policies and systems. Maintain a positive work atmosphere by acting and communicating in a professional manner. Knowledge, Skills, and Abilities: Strong knowledge of truckload transportation industry standards and Federal Motor Carrier Safety Regulations Ability to effectively lead others, problem solve and work well in fast-pace, high-pressure situations. Ability to communicate effectively with all levels of internal and external staff and business partners Ability to multitask in a fast paced environment with rapidly changing priorities Intermediate computer skills required including Microsoft Outlook, Word, and Excel Prefer previous experience with McLeod TMS Software Refrigerated Truckload experience preferred. Strong Leadership skills and work ethic are a must. Qualifications Required Experience 2+ years as an Operations Manager in a Truckload operation with direct oversight of 3 or more fleets and fleet managers 5+ years as of Truckload Fleet/ Driver Manager or Planner. ABCO Transportation is a trucking company based in Ocala Florida that specializes in refrigerated truckload shipping. ABCO has become a leader in the transportation industry by providing best in class service and communication, state of the art equipment and great career opportunities with outstanding compensation and benefits.
    $44k-68k yearly est. Auto-Apply 47d ago
  • Sr Mgr-Marine Ops and Fleet Training

    The Walt Disney Company 4.6company rating

    Senior operations manager job in Celebration, FL

    Under the oversight of the Director Marine Operations, this role is responsible for providing vision and leadership to the Marine team supporting the marine, training and marine resources systems and operations of the fleet and island(s). This role partners with shipboard and island Steering Committee Members to manage nautical, training, and marine resources aspects of the company's fleet and islands operations inclusive of new builds, project management including developing fleet marine/nautical and fleet training operational policies and procedures. This role leads the strategy and has accountability for marine operations, shipboard and shoreside professional training operations and technology related to marine training. Additionally, this role manages marine resources including succession plan, hiring process for deck officers, promotion and hiring assessment development/execution strategies and in partnership with DCL Workforce Management provide input on the management of the deck department rotations including new builds and vessel commissioning teams. **Reporting Relationship** As specified in the current department organization chart. **Responsibilities** **Marine Operations Strategy** + Develop and articulate long-term priorities for marine training and marine resources operations providing day-to-day leadership and operational direction. + Lead long-term strategy for deck department shores side professional training program including the development of the professional training strategies, contents, and selection of training facilities for new shore side professional trainings for the deck department Develops the training strategies for new builds. + Liaise with US Coast Guard and classification societies for marine/nautical and training matters Develop and articulate long-term priorities for marine, training and marine resources operations providing day-to-day leadership and operational direction. **Marine Training & Systems Development** + Maintain current knowledge of up-to-date marine and training research and relevant projects, evaluate new technology and procedures for use onboard the ships and island(s), and run test programs on such equipment and procedures together with ships and islands personnel. + Research, recommend, and approve marine equipment for use onboard the ships and islands as well as creating designs and recommendations for future ships enhancements and new build. In conjunction with the new build team, assist with equipment suppliers and system design decisions. + Study the efficiency of the ships' marine, nautical and training procedures in cooperation with the ships' leadership and propose long-term plans for improvement and consistency of the operation as well as the implementation of corrective and preventive actions on relevant issues in the marine and training field aligned with industry trends and standards. + Verify the implementation of solutions in the Marine, Training and Marine Resources area of responsibility. Control further processing, delivery, or installation of nonconforming products and procedures until the deficiency or unsatisfactory condition has been corrected in the Marine and Training Operations area. + Partner with Ship's Steering Committee, DPA, private Island management and DPA regarding marine and training matters covered by the SMS and LOGs + Sail on board vessels and islands providing support, consistency, and continuous review of marine and training operations on board including right execution of the voyage planning and BRM procedures and the review of the officers' performances and development goals. + Oversee and manage the on-board Bridge Resource Management program, including navigational procedures and policies, the development and management of the continuous development improvement program for Bridge Resource Management. Develop strategies liaising with the shipboard senior leaderships for the improvement and sustainability of the consistency of the Bridge Resource Management across the fleet. Liaise with the technical team for consistency between the Bridge and ECR procedures including BRM and EDRM. + Leverage relationships within Disney Cruise Line, industry organizations, internal peer organizations, and key external stakeholders to maximize effective outreach and to continuously explore best practices for Marine and Training Operations + Lead and develop processes to ensure a competent and qualified seagoing work force and ensure that all assigned personnel possess the proper licenses, training, and certificates prior to joining vessels in accordance with the regulatory and company rules and regulations. + Oversee the on board STCW/SOLAS training programs and ensure compliance with the Flag State certified program. Leads the development of the shipboard training program and strategies. Responsible to ensure that the quality assurance visits for trainings and Nautical operations on board of each ship and private islands are properly conducted by the marine team. + Oversee, manage, and develop short and long training and drill requirements, policies and strategy for Castaway Cay and Lookout Cay + Oversee the development, maintaining and upgrading the Marine Learning System including the training quality assurance program for deck and technical department. + Oversee and leads the ships' stability program and emergency damage control/stability, monitoring systems including the study and implementation of new procedures related to the ships stability and damage control safety. + Oversee the quality assurance program of the shore training facilities to verify that each facility continues to provide quality training. **Marine Operations Leadership** + Shore support for the on-board Staff Captains. Captains for areas of responsibility. + Act as coach, mentor, and adviser to deck and senior officers. **Marine Operations Management** + Initiate action to prevent the occurrence of any non-conformities relating to marine procedures, training process, and quality system in the marine and training area of responsibility. + Lead the Nautical Team and oversee the company voyage plan process from a regulatory, policy creation and technology support standpoint. + Verify that the fleet's vessels and office comply with International and Flag State rules, regulations, and guidelines in respect to standards of marine safety operations and internal, national and international trainings requirements. + Manage, organize, and lead the Deck department succession planning partnering with the ship's captains, the Executive Director Marine Operations and the Senior Vice President of the Global Marine and Technical Operations. + Manage the development and execution of the promotion and hiring assessment program for first officers and senior officers. Study the efficiency of the deck officers hiring process and develop new strategies and processes. + Provide input on the management of the short-, medium-, and long-term strategy the manning rotation of the deck department officers and crew including rank and ship assignment including developing the strategy for the new build vessel commissioning teams. + Manage and lead the Hiring, Planning, and promotion of Officers within Deck department, Staff Captains and Captains promotions are reviewed, discussed, and approved with the approval of the Executive Director Marine Operations, and Senior Vice President, Marine and Technical Operations. + Responsible for assisting in the development and maintenance of budgets for the department budgets for areas of responsibility, including Capital projects related to marine, on board trainings and professional trainings. + Develop and maintain procedures for Officer and Crew Certification Requirements Management + Oversee the Mooring operations program and equipment, maintenance, and training for deck department. + Oversee and lead the on-board Confined Space program policy and procedures including training program and maintenance and the enhancement of the necessary equipment. + Partner with the Environmental Operations teams, to evaluate and identify any environmental challenges with the ballast water management plan and navigational procedures and sustainability programs. + Partner with Ship's Steering Committee, DPA, private Island management and DPA regarding marine and training matters covered by the SMS and LOGs + Ensure measures are in place to correct defects reported by the company monitorships and to see the correction is reported to appropriate authorities, CIRs are completed, audits are conducted, and follow-up action is taken. + See that measures are in place to correct defects reported by the company monitors ships and to see the correction is reported to appropriate authorities, CIRs are completed, audits are conducted, and follow-up action is taken. + When required conduct port assessments for new ports and verify through regular inspections of existing ports, compliance with operational standards and local and Disney Cruise Line marine, safety and security standards are maintained in all ports of call (including Castaway Cay and Lookout Cay) + Organize periodic Flag State inspections. + Function as a senior leader representing marine and training operations in the Disney Cruise Line Safety Committee as well as the Emergency Operations Center. + Responsible for the management of internal and external audit findings within their departments and to meet the requirements of SMS. + Responsible for incident management and CIRs within the DCLIMS system, inclusive of response, follow up, extension or timely closure within the requirements of SMS. + Member of: + Disney Cruise Line Safety Committee + Emergency Operations Center Alternate + Member of the CLIA Cruise Ship Safety Forum and Nautical Procedures + Company Representative of PAWSA + Provides shore-based assistance for Marine and Technical Operations to maintain safe ship operations. **Required Qualifications** + 10 years or more as Deck or Senior Deck officer within Cruise industry + Strong command of international maritime regulations, including those from USCG (U.S. Coast Guard), Lloyd's Register, USPH (U.S. Public Health), as well as classification society requirements and industry standards. + Proven leadership in large-scale, complex multi-disciplinary teams. + Excellent collaboration, communication, and executive presence. + Strong situational analysis, strategic decision-making, and problem-solving skills. + Experience influencing senior leadership and building strong business partnerships with internal, external and regulatory teams. + Define strategies, expectations, and priorities to empower teams to pursue innovative solutions. + Strong financial acumen with experience managing operational budgets and ensuring adherence to financial plans. + Demonstrated experience with Safety Management System policies and procedures as they relate to shipboard operations. **Preferred Qualifications** + 6 years of experience or more in Marine Shoreside Management + Master's license with extensive knowledge of shipboard and shoreside operations. **Education** + Bachelors degree in Marine Operations (or related field) **Preferred Education** + Masters degree in related field **Job ID:** 10134723 **Location:** Celebration,Florida **Job Posting Company:** Disney Cruise Line The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $86k-131k yearly est. 60d+ ago
  • Maintenance II

    McLane 4.7company rating

    Senior operations manager job in Ocala, FL

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Maintenance II position performs most aspects of troubleshooting, repair, and preventive maintenance actions on material handling equipment (MHE) and other facility support systems. They may also train lower grade mechanics and perform general building maintenance support. Benefits you can count on\: Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Warehouse Maintenance II teammate\: Perform preventive maintenance and repairs on material handling equipment. Perform maintenance activities on other distribution center equipment such as refrigeration systems, plumbing, building lighting, dock doors, air systems, racking, tote washers, and air spray painting. Analyze, diagnose, and troubleshoot malfunctions using available specifications. Research parts, tools, and technology; weld and fabricate as needed. Ensure that spare parts usage, inventory and labor actions are accurately tracked and documented. Work safely to prevent injury to people and damage to products and equipment. Other duties may be assigned. Qualifications you'll bring as Warehouse Maintenance II teammate\: Relevant technical degree; professional training is preferred. At least 3 years of professional industrial maintenance experience, including experience with forklifts, reach trucks, order pickers, tuggers, and carts. At least 2 years of material handling equipment maintenance experience. Read and understand electrical schematics. Familiar with OSHA regulations. Basic computer skills as well as experience using a maintenance database such as MP2, DataStream 7i, or Maintenance Connection. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $33k-63k yearly est. Auto-Apply 5d ago
  • Senior F&B Operations Manager of Kimonos and Phins

    Sitio de Experiencia de Candidatos

    Senior operations manager job in Lake Buena Vista, FL

    Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 5 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, verifies that thquality, standards and meeting the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Administers the performance appraisal process for direct report managers. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Communicates performance expectations in accordance with job descriptions for each position. • Verifies thatemployees are treated fairly and equitably. Strives to improve employee retention. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Verifies that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Manages beverage purchasing and control procedures and ensures staff is trained accordingly. • Observes service behaviors of employees and provides feedback to individuals and or managers. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $71k-115k yearly est. Auto-Apply 16d ago
  • Sr Mgr-Marine Ops and Fleet Training

    Industrial Light & Magic 4.0company rating

    Senior operations manager job in Celebration, FL

    Under the oversight of the Director Marine Operations, this role is responsible for providing vision and leadership to the Marine team supporting the marine, training and marine resources systems and operations of the fleet and island(s). This role partners with shipboard and island Steering Committee Members to manage nautical, training, and marine resources aspects of the company's fleet and islands operations inclusive of new builds, project management including developing fleet marine/nautical and fleet training operational policies and procedures. This role leads the strategy and has accountability for marine operations, shipboard and shoreside professional training operations and technology related to marine training. Additionally, this role manages marine resources including succession plan, hiring process for deck officers, promotion and hiring assessment development/execution strategies and in partnership with DCL Workforce Management provide input on the management of the deck department rotations including new builds and vessel commissioning teams. Reporting Relationship As specified in the current department organization chart. Responsibilities Marine Operations Strategy Develop and articulate long-term priorities for marine training and marine resources operations providing day-to-day leadership and operational direction. Lead long-term strategy for deck department shores side professional training program including the development of the professional training strategies, contents, and selection of training facilities for new shore side professional trainings for the deck department Develops the training strategies for new builds. Liaise with US Coast Guard and classification societies for marine/nautical and training matters Develop and articulate long-term priorities for marine, training and marine resources operations providing day-to-day leadership and operational direction. Marine Training & Systems Development Maintain current knowledge of up-to-date marine and training research and relevant projects, evaluate new technology and procedures for use onboard the ships and island(s), and run test programs on such equipment and procedures together with ships and islands personnel. Research, recommend, and approve marine equipment for use onboard the ships and islands as well as creating designs and recommendations for future ships enhancements and new build. In conjunction with the new build team, assist with equipment suppliers and system design decisions. Study the efficiency of the ships' marine, nautical and training procedures in cooperation with the ships' leadership and propose long-term plans for improvement and consistency of the operation as well as the implementation of corrective and preventive actions on relevant issues in the marine and training field aligned with industry trends and standards. Verify the implementation of solutions in the Marine, Training and Marine Resources area of responsibility. Control further processing, delivery, or installation of nonconforming products and procedures until the deficiency or unsatisfactory condition has been corrected in the Marine and Training Operations area. Partner with Ship's Steering Committee, DPA, private Island management and DPA regarding marine and training matters covered by the SMS and LOGs Sail on board vessels and islands providing support, consistency, and continuous review of marine and training operations on board including right execution of the voyage planning and BRM procedures and the review of the officers' performances and development goals. Oversee and manage the on-board Bridge Resource Management program, including navigational procedures and policies, the development and management of the continuous development improvement program for Bridge Resource Management. Develop strategies liaising with the shipboard senior leaderships for the improvement and sustainability of the consistency of the Bridge Resource Management across the fleet. Liaise with the technical team for consistency between the Bridge and ECR procedures including BRM and EDRM. Leverage relationships within Disney Cruise Line, industry organizations, internal peer organizations, and key external stakeholders to maximize effective outreach and to continuously explore best practices for Marine and Training Operations Lead and develop processes to ensure a competent and qualified seagoing work force and ensure that all assigned personnel possess the proper licenses, training, and certificates prior to joining vessels in accordance with the regulatory and company rules and regulations. Oversee the on board STCW/SOLAS training programs and ensure compliance with the Flag State certified program. Leads the development of the shipboard training program and strategies. Responsible to ensure that the quality assurance visits for trainings and Nautical operations on board of each ship and private islands are properly conducted by the marine team. Oversee, manage, and develop short and long training and drill requirements, policies and strategy for Castaway Cay and Lookout Cay Oversee the development, maintaining and upgrading the Marine Learning System including the training quality assurance program for deck and technical department. Oversee and leads the ships' stability program and emergency damage control/stability, monitoring systems including the study and implementation of new procedures related to the ships stability and damage control safety. Oversee the quality assurance program of the shore training facilities to verify that each facility continues to provide quality training. Marine Operations Leadership Shore support for the on-board Staff Captains. Captains for areas of responsibility. Act as coach, mentor, and adviser to deck and senior officers. Marine Operations Management Initiate action to prevent the occurrence of any non-conformities relating to marine procedures, training process, and quality system in the marine and training area of responsibility. Lead the Nautical Team and oversee the company voyage plan process from a regulatory, policy creation and technology support standpoint. Verify that the fleet's vessels and office comply with International and Flag State rules, regulations, and guidelines in respect to standards of marine safety operations and internal, national and international trainings requirements. Manage, organize, and lead the Deck department succession planning partnering with the ship's captains, the Executive Director Marine Operations and the Senior Vice President of the Global Marine and Technical Operations. Manage the development and execution of the promotion and hiring assessment program for first officers and senior officers. Study the efficiency of the deck officers hiring process and develop new strategies and processes. Provide input on the management of the short-, medium-, and long-term strategy the manning rotation of the deck department officers and crew including rank and ship assignment including developing the strategy for the new build vessel commissioning teams. Manage and lead the Hiring, Planning, and promotion of Officers within Deck department, Staff Captains and Captains promotions are reviewed, discussed, and approved with the approval of the Executive Director Marine Operations, and Senior Vice President, Marine and Technical Operations. Responsible for assisting in the development and maintenance of budgets for the department budgets for areas of responsibility, including Capital projects related to marine, on board trainings and professional trainings. Develop and maintain procedures for Officer and Crew Certification Requirements Management Oversee the Mooring operations program and equipment, maintenance, and training for deck department. Oversee and lead the on-board Confined Space program policy and procedures including training program and maintenance and the enhancement of the necessary equipment. Partner with the Environmental Operations teams, to evaluate and identify any environmental challenges with the ballast water management plan and navigational procedures and sustainability programs. Partner with Ship's Steering Committee, DPA, private Island management and DPA regarding marine and training matters covered by the SMS and LOGs Ensure measures are in place to correct defects reported by the company monitorships and to see the correction is reported to appropriate authorities, CIRs are completed, audits are conducted, and follow-up action is taken. See that measures are in place to correct defects reported by the company monitors ships and to see the correction is reported to appropriate authorities, CIRs are completed, audits are conducted, and follow-up action is taken. When required conduct port assessments for new ports and verify through regular inspections of existing ports, compliance with operational standards and local and Disney Cruise Line marine, safety and security standards are maintained in all ports of call (including Castaway Cay and Lookout Cay) Organize periodic Flag State inspections. Function as a senior leader representing marine and training operations in the Disney Cruise Line Safety Committee as well as the Emergency Operations Center. Responsible for the management of internal and external audit findings within their departments and to meet the requirements of SMS. Responsible for incident management and CIRs within the DCLIMS system, inclusive of response, follow up, extension or timely closure within the requirements of SMS. Member of: Disney Cruise Line Safety Committee Emergency Operations Center Alternate Member of the CLIA Cruise Ship Safety Forum and Nautical Procedures Company Representative of PAWSA Provides shore-based assistance for Marine and Technical Operations to maintain safe ship operations. Required Qualifications 10 years or more as Deck or Senior Deck officer within Cruise industry Strong command of international maritime regulations, including those from USCG (U.S. Coast Guard), Lloyd's Register, USPH (U.S. Public Health), as well as classification society requirements and industry standards. Proven leadership in large-scale, complex multi-disciplinary teams. Excellent collaboration, communication, and executive presence. Strong situational analysis, strategic decision-making, and problem-solving skills. Experience influencing senior leadership and building strong business partnerships with internal, external and regulatory teams. Define strategies, expectations, and priorities to empower teams to pursue innovative solutions. Strong financial acumen with experience managing operational budgets and ensuring adherence to financial plans. Demonstrated experience with Safety Management System policies and procedures as they relate to shipboard operations. Preferred Qualifications 6 years of experience or more in Marine Shoreside Management Master's license with extensive knowledge of shipboard and shoreside operations. Education Bachelors degree in Marine Operations (or related field) Preferred Education Masters degree in related field Job Posting Segment: DCL Shoreside Job Posting Primary Business: DCL Operations Primary Job Posting Category: Training Employment Type: Full time Primary City, State, Region, Postal Code: Celebration, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-10-30
    $76k-116k yearly est. Auto-Apply 17d ago
  • Regional Director of Operations

    Telos Health Systems

    Senior operations manager job in Lake Mary, FL

    Regional Director of Operations, RDO in Florida! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operations management. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards. Anticipated 75% in-state travel within Florida to achieve the following responsibilities. Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition. Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes. Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty. Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region. Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances. Operations Management: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software. Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in Florida Education: Bachelor's degree; MBA preferred Language: Bilingual English/Spanish candidates strongly preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
    $74k-124k yearly est. 12d ago
  • Fixed Operations Director

    Freedomroads

    Senior operations manager job in Brooksville, FL

    Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What You'll Do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What You'll Need to Have for the Role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license required May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $95k-125k yearly Auto-Apply 6d ago
  • Director-Web Operations (Web Ops)

    The Institute of Internal Auditors Inc. 4.3company rating

    Senior operations manager job in Lake Mary, FL

    The Director of Website Operations is the strategic owner of TheIIA.org and all IIA public web properties , ensuring that every digital touchpoint drives engagement, conversion, and revenue growth . This role is accountable for website performance, user experience, and SEO while also governing web content, analytics, and CMS functionality. Success in this role requires a strategic, data‑driven digital leader who thrives at the intersection of marketing, technology, and business enablement. This director partners closely with IT, BI, PMO, and marketing teams to continuously evolve The IIA's digital footprint, deliver seamless user journeys, and support new digital product launches. Key Responsibilities Digital Strategy & Website Ownership Own TheIIA.org and related web properties, ensuring they meet business goals, performance KPIs, and UX standards. Lead UX design and conversion optimization initiatives; manage A/B and multivariate testing programs to continuously improve performance. Develop and execute SEO/GEO strategy to increase organic search visibility and qualified traffic. Collaborate with product marketing and business unit leaders to implement personalization and audience segmentation strategies. Web Operations & CMS Governance. Serve as the product owner for Optimizely CMS, overseeing system functionality, vendor relationships, and future CMS planning/training. Govern web content processes, ensuring accuracy, timeliness, and brand alignment. Partner with IT and PMO to plan and execute site enhancements, redesigns, and new digital tools (e.g., IPPF Evolution, Risk in Focus, IIA AI Knowledge Center). Analytics, Reporting & Optimization Own web analytics and reporting: GA4, Looker Studio dashboards, data warehouse integrations, uptime, and performance tracking. Deliver insightful dashboards and actionable reporting in collaboration with BI teams to optimize campaigns, lead capture, and engagement. Manage ad serving and advertiser reporting, ensuring accuracy and ROI visibility. Cross-Functional Leadership. Partner with stakeholders across Marketing, Technology, and Business Units to launch and optimize new web experiences that drive revenue and member engagement. Lead continuous improvement cycles across the digital ecosystem, supported by data and best practices. Team Leadership. Directly supervise and develop the three web team members, fostering high performance, innovation, and accountability. Manage performance, training, and growth to ensure the team stays ahead of digital marketing and web technology trends. Qualifications Bachelor's degree in marketing, Digital Media, Computer Science, or related field (Master's preferred). 10+ years of marketing experience, including 7+ years in digital/web marketing leadership. Proven experience with web operations, UX, SEO, content governance, and conversion optimization. Expertise in Google Analytics (GA4), web dashboards, data visualization, and campaign performance reporting. Hands‑on experience with CMS (Optimizely preferred), HTML/CSS, CRM integration, and site search functionality. Strong knowledge of digital marketing best practices for driving traffic, lead generation, and revenue growth. Skilled in cross-functional collaboration and stakeholder management. Experience managing budgets, vendors, and web projects in a fast-paced environment. Strong communication, presentation, and leadership skills. Technical Skills Expert ability to work and understand digital infrastructure and software related to web development and design, Google Analytics, and site search functionality. Experience with Optimizely CMS and Microsoft Dynamics is a plus. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Strong ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL at least 40% of the time.
    $64k-102k yearly est. Auto-Apply 51d ago
  • Lake and Pond Maintenance, Operations Manager

    Dragonfly Pond Works

    Senior operations manager job in Altamonte Springs, FL

    Job Description This is a high-impact role that ensures our clients receive exceptional stormwater system service, while leading crews to perform at their best. You'll be at the heart of Dragonfly Pond Works' mission-delivering quality work, maximizing team productivity, and helping drive the success of every project. Location: Altamonte Springs, FL. 32714 Pay range: $65,000 - $85,000 Requirements At least 3-5 years of former field experience (Lake/Pond Maintenance, Construction, or Landscaping). Excellent managerial capabilities and current experience in a leadership role. Highly organized with great attention to detail. Great communication skills and ability to interact with multiple audiences, including the Operations Team, Client Service Managers, clients, subcontractors, vendors and other stakeholders. Adapt and/or improvise quickly, as demanded by conditions or unknown factors. Capability to work under pressure. Good teamwork. Ability to lift 50 pounds on a regular basis. Aptitude to work outside for long periods of time in unfavorable conditions. Willingness to travel to assist other branches with notice. Systems-oriented. Results-driven. Aquatic applicator license preferred Pesticide applicator preferred Key Responsibilities Oversee daily operations for maintenance and mowing services, ensuring all work is completed efficiently, profitably, and in alignment with client contracts. Lead and manage field crews, including scheduling, routing, quality control, and performance evaluations. Implement and enforce safety protocols and best practices across all maintenance activities. Train new and existing employees on equipment use, safety procedures, plant identification, and technical skills. Manage primarily Aquatic treatments and some mowing Maintain equipment and vehicles, managing inventory and ensuring functionality. Conduct regular site visits and quality assessments to ensure service standards and compliance requirements are met. Support business growth by identifying opportunities and assisting with estimates, staffing, and client communication. Collaborate with HR and leadership on hiring, onboarding, and certification requirements. Uphold Dragonfly Pond Works' core values: Quality Focus, Take Ownership, and Growth Oriented. Benefits and Perks Health, Dental, and Vision Insurance 401(k) matching Life Insurance Flexible Spending Accounts Paid Time Off & Holiday Pay Employee Assistance Program Dragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006, Dragonfly has provided routine maintenance and repairs on stormwater devices, lakes, ponds, wetlands, and underground facilities. We are proudly an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Job Posted by ApplicantPro
    $65k-85k yearly 19d ago
  • Regional Director of Home Health Operations

    Nursing Solutions 3.5company rating

    Senior operations manager job in Winter Park, FL

    Work Location: Primary office can be at either the Jacksonville office or the Winter Park (Orlando) office. Travel: Frequent travel to branch offices within the region is required. Anticipated Compensation Range: $105,000 - $115,000 salary, plus eligibility for annual incentive bonus As the Regional Director of Home Health Operations, you will lead operations across all area branches. You will ensure regulatory compliance, manage resources, and be a champion for the organization's mission. This is an incredible opportunity for a solution-oriented operational leader to make a meaningful impact in pediatric home health care. In this role, you will: * Lead Operations: Manage all aspects of branch operations, ensuring branches deliver exceptional patient care and meet organizational goals. * Build and Develop Teams: Lead initiatives in hiring, onboarding, coaching, professional development, performance management, and retention in order to maintain an effective and motivated team. * Optimize Finances: Establish and manage budgets, monitor performance, and achieve financial goals. * Foster Collaboration: Act as a key liaison to internal and external stakeholders including staff, leadership, governing board, referral sources, state policymakers, professional advisory groups, clients, families, and other community partners. * Promote Quality Care: Ensure client services meet the highest standards and align with clinical best practices. * Elevate Awareness: Represent the organization through community education, marketing, and participation in service-related activities Qualifications * 3+ years healthcare leadership experience required * Home Health experience preferred * Bachelor's degree preferred Why Angels of Care In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company. * Competitive Pay * Paid Time Off * Medical, Dental, & Vision Plans with a generous contribution from AOC * HSA/FSA * Mental Wellness Benefits * 401K * Discounts on Pet, Home, and Auto Insurance * And more! U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. #li-onsite #LI-CM1
    $105k-115k yearly Auto-Apply 5d ago
  • Country Cafe Manager

    Long & Scott Farms

    Senior operations manager job in Mount Dora, FL

    We have a family farm and corn maze at Long & Scott Farms, located between Mt. Dora and Zellwood. We have been in business since 1963, growing wholesale produce. In 2003 we opened a produce market and a corn maze on the farm. In the last few years we have had a Country Café in our Produce Market. We sell corn chowder, breakfast and lunch sandwiches from 9 am to about 3 pm . During the fall we are open Tuesdays through Sundays. We close down for Christmas and New Years, then reopen for the winter and spring months, only Tuesdays through Saturdays. We are closed the three months of summer. Job Description Scott's Country Cafe is hiring a Cafe Manager for our on farm cafe. This is a full time seasonal position. Must be able to work 40 hours including weekends. Qualifications All applicants must have a clean record (background check will be performed), be over 18, have their own reliable transportation. Restaurant/Cafe/Food Truck experience is a must. Additional Information We sell corn chowder, breakfast and lunch sandwiches from 9 am to about 3 pm . During the fall we are open Tuesdays through Sundays. We close down for Christmas and New Years, then reopen for the winter and spring months, only Tuesdays through Saturdays. We are closed the three months of summer. Head to our website to apply online or come by the farm office to apply in person (Monday-Friday 9am-3pm) longandscottfarms.com 26216 County Road 448A Mt Dora, FL *************
    $58k-107k yearly est. 1d ago
  • Operations Manager

    Hydradry Inc. 3.6company rating

    Senior operations manager job in Apopka, FL

    Hydradry Inc. - Water, Fire & Mold Damage Specialists Since 1974, Hydradry Inc. has been restoring homes and businesses impacted by water, fire, and mold damage. We are a trusted leader in remediation and restoration services, and we are growing! We're seeking a motivated and versatile Operations Manager to join our leadership team and oversee projects from initial mitigation through full restoration. Key Responsibilities Support the Senior Project Director in managing active jobs and customer needs Oversee communication between field teams and management Ensure all job documentation and photos are accurately uploaded to MICA Create, review, and maintain clear and accurate job scopes Educate customers on services, processes, and expectations Monitor safety conditions, identify hazards, and enforce safety protocols Manage budgets, optimize job performance, and track profitability Maintain strong relationships with customers and community partners Perform site tasks as needed, including demolition, light construction, water extraction, and equipment setup/monitoring Respond to emergency calls 24/7 (including weekends/holidays, as scheduled) Drive company vehicles as needed and maintain a safe driving/work record Additional responsibilities as assigned Preferred Skills & Experience 2+ years of restoration or related experience IICRC certifications (WRT/ASD preferred) Proficiency with MICA and job sketching (a plus) Strong communication, organizational, and leadership skills Mechanical/technical aptitude Ability to travel on short notice High school diploma or equivalent (required) Valid driver's license (required) Ability to pass a Respiratory Fit Test (required) Schedule Monday-Friday, 8:00 AM - 5:00 PM On-call rotation (evenings, weekends, holidays) Overtime as needed Benefits Weekly pay Medical, dental, and vision insurance 401(k) plan Paid time off & holidays Bonus incentives for emergency calls after 5:00 PM Why Join Hydradry? You'll be part of a trusted company with over 50 years of expertise, working in a fast-paced, hands-on environment where no two days are alike. If you're passionate about helping people recover from life's unexpected disasters and want to grow with a company that values leadership and teamwork, we'd love to meet you! Apply today to join our team of Water, Fire & Mold Damage Specialists!
    $41k-58k yearly est. Auto-Apply 60d+ ago
  • Director of Bakery Operations

    Remarkable Talent

    Senior operations manager job in Sanford, FL

    Director of Bakery Operations The Director of Bakery Operations responsible the performance and operations of a state-of-the-art, semi-automated food manufacturing facility including the production of Baked Goods (breads, crackers, buns, cakes, pies, bagels, pastries, cookies, muffins, tortillas, savory, and donuts). Qualifications: Bachelor's Degree in Business, Accounting, Food Science, or Engineering. (MBA is a plus) At least 5 years of Commercial Bakery Manufacturing experience with AIB Certifications. Knowledgeable with regards to operations of all plant departments: Production, Sanitation, Quality, Food Safety, Engineering, Maintenance, Sales, Marketing, R&D (New Product Development), Finance, Human Resources, Information Technology, etc… Strong Business Acumen and working knowledge of Lean, Continuous Improvement, Equipment design and installation, and Project Management. Experience with P&L, Budgeting, and Cost Improvement methods. Bilingual (English / Spanish) a plus
    $59k-107k yearly est. 47d ago
  • Security Operations Manager

    Nation Security

    Senior operations manager job in Winter Park, FL

    Job Description About the Role Nation Security is seeking a skilled and committed Security Operations Manager in the Orlando area to oversee and lead security teams across multiple client sites. In this critical leadership role, you will drive operational excellence, uphold high service standards, ensure regulatory compliance, and foster strong relationships with clients and staff. You will play a central role in optimizing team performance, enhancing daily operations, and exemplifying Nation Security's core values of professionalism, reliability, and safety. Key Responsibilities Team Leadership & Development Oversee daily operations at assigned client sites to ensure consistent, high-quality service. Manage recruitment, onboarding, training, and performance evaluations for security personnel. Address employee relations and disciplinary matters professionally and promptly. Establish clear performance expectations and provide coaching and mentorship to supervisors and officers. Client Relationship Management Act as the primary point of contact for clients in your portfolio. Build and maintain strong, long-term client relationships through proactive communication. Conduct regular site visits and satisfaction reviews to ensure client expectations are met or exceeded. Operational Oversight & Compliance Ensure all personnel maintain valid licenses, certifications, and security clearances. Monitor compliance with company policies, client contracts, and applicable regulations. Conduct site audits, risk assessments, and inspections to identify and mitigate vulnerabilities. Lead incident investigations and coordinate responses with internal teams and external partners. Reporting & Administration Prepare and maintain operational reports, including staffing updates, incident summaries, and billing documentation. Participate in safety committees and contribute to investigations, corrective actions, and risk mitigation plans. Assess staffing needs and allocate personnel strategically to meet operational and budgetary objectives. Continuous Improvement Stay informed on industry trends, emerging technologies, and best practices. Identify opportunities to streamline processes and enhance efficiency and service delivery. Support the development and refinement of internal policies, procedures, and training programs to drive operational excellence. Requirements Experience Minimum of 5 years in operations or security management, preferably within the private security industry. Licensing & Requirements Valid Florida Security License (or equivalent certification). Authorized to work in the U.S. and able to successfully pass a comprehensive background check. Skills & Attributes Strong leadership and team development abilities. Excellent organizational, communication, and customer service skills. Ability to manage multiple priorities effectively under pressure. Proficiency with scheduling systems, reporting tools, and incident documentation. Benefits Why Join Nation Security? Flexible schedules that support a healthy work-life balance Collaborative and professional team environment Opportunities for career growth and advancement Join a company recognized for integrity, reliability, and excellence An Equal Opportunity Employer committed to diversity, inclusion, and fostering a workplace where every team member can thrive Apply Today! Advance your career with Nation Security - protect people, property, and peace of mind while making a meaningful impact in your community.
    $37k-68k yearly est. 9d ago
  • Director of Operations

    Parishes

    Senior operations manager job in Altamonte Springs, FL

    The Director of Operations is a key management position which supports the pastor and principal's responsibilities and is a steward of the human and capital resources of the parish, school and early learning center. In collaboration with the pastor and principal, the Director of Operations develops comprehensive planning, implementation, and evaluation of parish goals and objectives. The Director of Operations enables the efficient and effective administration of parish, school and early learning center resources. The Diocese of Orlando four core values lay the foundation for the work performed by employees. 1. Authenticity : Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living 2. Respect: Affirming each person's God-given dignity and uniqueness. 3. Courage : Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly. 4. Commitment : Individually and collectively, we are steadfast to the team and its purpose. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Financial Oversees the financial resources systems of the parish by assuring the preparation of a comprehensive annual budget, including revenue and expense projections, for review and approval of the pastor in consultation with the Finance Council. Oversees the monthly income and expenditures, authorizing purchases and payment of all bills, with the bookkeeper overseeing and assuring accurate and confidential financial record keeping systems. Oversees tabulation and deposit of all parish income and manages the preparation of monthly and quarterly financial reports for the pastor and Finance Council. Acts as liaison between the parish and the diocese in financial matters. Facilities Management: Oversees any major construction, improvement, or repair. Solicits and reviews bids and quotes and negotiates contracts. Establishes and monitors preventive maintenance programs for all properties. Coordinates security measures to protect property and personnel. Oversees the management of parish, school and early learning center facilities and grounds. Oversees plant safety and security systems. Administrative: Directs the management of the parish, school, and early learning center office. Oversees the management of the parish, school and early learning center records. Responsible for planning and implantation of all parish, school and early learning center projects as defined and approved by the Pastoral Council, the pastor and principal. Coordinates parish, school and early learning center liability and property insurance, and workers compensation with diocesan general insurance program. Maintains good working relationships, effective communications between parish, school and early learning center staff, volunteers, various groups, and outside authorities. Attends all pastoral staff meetings, commission meetings, and committee meetings as necessary. Attends all diocesan meetings, as necessary representing the parish, school and early learning center, pastor and principal. Consults with and advises pastor and principal on business and administrative matters that affect the parish, school and early learning center. Personnel: In coordination with Diocesan Human Resources Office, updates job descriptions for all staff as required. Establishes and maintains evaluation process. Oversees the administration of salaries and diocesan benefit programs. Supervises the administrative department heads. Participates in the hiring and termination policies of the parish, school and early learning center in collaboration with the pastor and principal. Additional Responsibilities Complies with Federal, State, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed action. Performs moderately complex work under limited supervision and maintains professional discretion in processing matters of a sensitive or confidential nature from both a legal and ethical perspective. Performs additional projects as required by the principal. Supervision Oversees parish leaders. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, have a strong work ethic and be able set an ethical tone for the conduct of diocesan business. The successful candidate should be a practicing Catholic with a sincere respect and appreciation for the Roman Catholic Church and its teachings. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CATHOLIC FAITH Practice of the Catholic faith is required. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese Education and Experience: Master's Degree in Business Administration or related field from an accredited university. Demonstrated leadership ability based on 8-10 years of experience in an operational setting with at least 4 years of supervisory experience. Ability to develop communication and information technology systems and their functional and business applications. Working knowledge of facilities and building systems maintenance. Other Desired Skills and Abilities: Excellent leadership skills with an ability to manage change and respond effectively to a broad range of situations in a fluid environment with time and resource constraints. Excellent interpersonal and organizational skills with an ability to motivate staff to achieve parish objectives. Excellent oral/written communication skills with an ability to work effectively with Lay staff and clergy (Bi-lingual in English and Spanish a plus). Excellent analytical skills with an ability to define problems, collect data, establish facts, and draw valid conclusions. Working Conditions: Must be able to work flexible hours to complete various tasks as required. Must be willing to work in conditions of stress repeatedly and function well under pressure. Physical Requirements: The ability to sit and stand for long periods of time. Must be able to reach, grasp, feel, and see up close and from afar. Must be able to use basic office computer hardware and peripherals, with or without reasonable accommodation. Must be able to communicate verbally and in written form.
    $59k-107k yearly est. 56d ago
  • Regional Operations Manager

    Precision Lumping Services LLC

    Senior operations manager job in Ocala, FL

    Full job description Regional Operations Manager - Logistics & Warehouse Services Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required) About Us At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers. Position Overview The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams. Key Responsibilities Oversee and support operations across multiple warehouses, DCs, and client sites. Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations. Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues. Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards. Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels. Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed. Recruit, onboard, and train employees and site leadership. Roll out operational initiatives, pilot programs, and process improvements across the region. Promote a culture of accountability, teamwork, and continuous improvement. Qualifications Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred. Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred. Travel: Must be willing and able to travel 75%+ with weekly overnight stays. Language: Bilingual (English/Spanish) strongly preferred. Skills & Knowledge: Strong leadership and team development capabilities. Client-focused with excellent communication and problem-solving skills. Knowledge of 3PL operations, inbound/outbound freight, and production unloading. Proficient in Microsoft Office and warehouse productivity tools. Familiar with OSHA standards and warehouse safety compliance. Why Join Us? At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service. If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you. Apply today and take the next step in your logistics leadership career with Precision. Job Type: Full-time Pay: From $84,000.00 per year Work Location: Multi-State #hc194640
    $84k yearly 13d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in The Villages, FL?

The average senior operations manager in The Villages, FL earns between $58,000 and $143,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in The Villages, FL

$91,000
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