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  • Regulatory Manager Full Time Days

    DMC Sinai-Grace Hospital

    Senior operations manager job in Detroit, MI

    DMC Sinai-Grace Hospital is DMC's largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace's joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation. Job Summary In association with market leadership, is responsible for overseeing and monitoring DMC operations to ensure adherence with applicable statutorial, governance and regulatory rules/requirements and functions within and amongst the DMC, its hospitals, clinics, personnel, and other buildings. Manages and surveys the DMC regulatory readiness. Identifies and manages adherence to applicable governmental and other external agency requirements. Interacts with Sr. Management, Board of Trustees committees and others who are assigned responsibility in the areas of governance, conflict of interest, and medical staff operations. Assists the DMC hospitals in adhering to a variety of complex regulations relating to Board membership, Governance Committees, data security and privacy, Human Investigational Protocols, Patient Rights requirements and similar laws or rules as may be assigned from time to time. Provides direct support to DMC hospitals and corporate management by interpreting communications and regulatory rulings within the Manager's assigned areas. Provides administrative and analytical support (including reporting on findings and implementing hospital or system wide process improvement initiatives) to the DMC within the areas of accreditation, licensure, E-learning, training, and other projects, as needed. Minimum Qualifications 1. Bachelor's degree in Public Health, Health Care Administration, Operations Analysis, clinical or other related field, or the equivalent combination of education and/or experience. Master's degree in a related field preferred. 2. Three years of related experience with progressively more responsibilities in a health care system, hospital or other similar complex organization subject to intense external regulations, including direct involvement with senior management and outside entities regarding compliance with external standards. 3. Licensed to practice as a Registered Nurse in the State of Michigan preferred. 4. Experience in the use of personal computers as well as knowledge of statistical or spreadsheet software tools Job: Process Improvement Primary Location: Detroit, Michigan Facility: DMC Sinai-Grace Hospital Job Type: Full Time Shift Type: Day
    $35k-57k yearly est. Auto-Apply 1d ago
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  • Restaurant Operations Manager

    SSP 4.3company rating

    Senior operations manager job in Romulus, MI

    Join Our Team! $85,000 / year Potential for quarterly and year-end super bonuses Multi-unit, multi-brand dynamic company culture Opportunity for Career Growth Comprehensive Benefits Package Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you! What You'll Do: Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications. Cost Control: Optimize food and labor costs to maximize profitability. Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments. Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment. Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels. Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll. Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping. Problem Solving: Address routine issues and escalate complex problems to higher management as necessary. What We're Looking For: Experience: Minimum seven (7) years in restaurant/food service in a management/supervisory capacity. Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required. Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired. Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable. Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities. Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Finance: P&L expert level with ability to teach and coach General Managers Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred. Why Join Us? Dynamic Environment: Work in the fast-paced and exciting setting of a major airport. Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world! Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program. Ready to Apply? If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now! SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
    $85k yearly 3d ago
  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Senior operations manager job in Taylor, MI

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated base salary for this position ranges from $62,400 to $68,640 yearly, with additional management bonus eligibility. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $62.4k-68.6k yearly Auto-Apply 1d ago
  • Area Manager, Food & Beverage

    Cedar Point 3.9company rating

    Senior operations manager job in Toledo, OH

    The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives. Responsibilities: Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews. Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests. Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations. Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals. Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage. Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections. Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence. Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel. Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting. Qualifications: High School Diploma or GED required; Bachelor's Degree preferred. Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred. Proficient in Microsoft Outlook, Excel, and Word. Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred. Valid driver's license required. Ability to work flexible hours including nights, weekends, and holidays. Must pass background check and drug screening per company policy.
    $48k-75k yearly est. Auto-Apply 2d ago
  • Director of Operations and Execution

    Senwell Senior Investment Advisors

    Senior operations manager job in Toledo, OH

    Reports To: Managing Partners Direct Reports: Associates and Investment Sales Directors Industry: Senior Housing and Care M&A Advisory About Senwell Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations. Position Overview The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward. The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization. Leadership & Culture Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs). Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition. Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders. Hold high standards: Process checklists, and data hygiene with fairness and firmness. Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners. Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production. Core Responsibilities 1. Deal Process Oversight Track and report on all deals across every stage of the pipeline. Maintain dashboards showing volume, closing ratios, cycle times, and KPIs. Analyze lost deals and identify root causes to improve future close rates. Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked. Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics. 2. Team Management & Accountability (strengthened leadership language) Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are accurate and on time. Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers. Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed. Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times. Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans. 3. Systems & Process Management Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed. Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business. Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored. Ensure CRM and deal data accuracy reflects true, real-time deal status and activity. Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability. Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack. 4. Strategic Projects & Ad Hoc Initiatives Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements). Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria. Maintain an ad hoc project tracker and provide regular status updates to leadership. Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule. Provide leadership with progress updates, risk summaries, and requests for decisions. 5. Reporting & Leadership Rhythm Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations. Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations. Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria. Key Outcomes Deals progress on time with full visibility and fast escalation when anything slips. Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline. Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs. Standard operating procedures, CRM hygiene, and file standards are consistently followed. Strategic and ad hoc initiatives launch on schedule and are adopted quickly. The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy. New roles and capabilities are identified and proposed each quarter with clear business cases. Experience and Qualifications 8-15 years of experience in M&A operations, management consulting, or professional services operations. Background in investment banking, private equity, or healthcare advisory strongly preferred. Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization. Proven track record of leading cross-functional projects and building systems that scale. Proven project management experience, including leading complex, multi-step initiatives from concept to completion. Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers. Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption. Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards. Compensation and Benefits Total Compensation: $110,000 - $182,000. Base and bonus broken out below. Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector. Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results. Benefits: Health insurance and retirement plan eligibility. How to Apply Don't just send us your resume - show us how you operate. We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following: · A time you implemented or rebuilt a system that transformed how a team operated · A messy situation you brought structure and clarity to · A project you took from idea to execution and what changed because of it · A moment where you influenced team culture or elevated performance Send your application to ************************** with the subject line: Director of Operations & Execution Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $110k-182k yearly 2d ago
  • Manager, Clinical Operations

    Hospice of Michigan 4.7company rating

    Senior operations manager job in Dearborn, MI

    Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States
    $81k-97k yearly est. 1d ago
  • Vice President - Operations

    Superstroke Golf

    Senior operations manager job in Wixom, MI

    Job Title: Vice President - Operations Department: Product Development Reports To: Chief Operating Officer Terms: Full time, in office SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world. Key Responsibilities 1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives. 2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality. 3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities. 4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives. 5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities. 6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control. 7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand. 8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage. 9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies. 10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition. Qualifications · Education: bachelor's degree in engineering, operations management, or a related field; a Master's degree or MBA is preferred. · Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations. · Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
    $130k-222k yearly est. 1d ago
  • Designer - Chassis & Suspension - GM Defense

    General Motors 4.6company rating

    Senior operations manager job in Novi, MI

    The Role This Designer will be responsible for developing math and design solutions to meet subsystem and component requirements in a fast-paced environment on defense/government programs as well as special projects. This activity requires creativity, initiative and independent problem-solving skills while supporting cross functional teams for issue resolution. This role requires an individual with drive and passion to embrace technology while becoming an expert in Engineering Best Practices, Manufacturing Requirements, highly skilled in NX, Teamcenter, Teamcenter Visualization and the Microsoft Office. This person is expected to adhere to all ITAR (International Traffic in Arms Regulations), CUI and Export Control requirements. We are looking for a Designer with skills/expertise in Chassis & Suspension. Additionally, skills in Mechanical & Electrical Routing, Sheet Metal, Mechanical Drawings, with knowledge of Prototype Fabrication (Flex Fab) & Welding is highly desired. What You'll Do Support component and subsystem requirements Develop, refine, and finalize Criteria and Typical Sections Develop Standard Modeling Methods and Processes Proficient in Design Standards and Best Practices Demonstrated application of design operations and processes (Standard modeling, Clearance Analysis, etc.) Applies manufacturability, Design for Assembly, and integration knowledge to parts and subsystem designs Facilitates and participates in Design Reviews, both scheduled and informal workstation reviews, as required Documents and maintains material, mass, and other part specifications within the NX file Supports CAE with studies to improve designs Completes, analyzes and applies NX Analysis results for solutions of their subsystem / components Supports the Global Vehicle Development Process and the math fidelity for each cycle Performs appropriate studies/alternatives and participates in recommendations for program direction Keeps abreast of current product developments and trends in area of responsibility Supports lessons learned, updating best practices and learning sessions with program teams Creates math data models of advanced, complex components, systems and subsystems Proactively communicates effectively with all stakeholders Completes system/subsystem parts to meet timing requirements with quality Actively identifies new areas for learning and takes advantage of learning opportunities and share knowledge with the team Supports current product change management processes Your Skills & Abilities (Required Qualifications) 10 years of experience in product design or a related field Proficient in NX, Teamcenter, Teamcenter Visualization, Design for Fabrication, DFM (Design for Manufacturing) and Suspension Development. Excellent oral and written communication skills High level of Interpersonal skills to work effectively with others including global partners Working knowledge of CAE and eGD&T Knowledge of product design concepts and manufacturing processes (i.e. injection molding, stamping, casting, extrusion, machining, etc.) Proficient in Microsoft Office tools Ability to work independently to solve highly complex problems and lead teams to consensus when needed Understanding of Specification and Release terms and systems Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). What Will Give You A Competitive Edge (Preferred Qualifications) Complete Vehicle design experience Defense Industry design knowledge Mil-Spec Knowledge Knowledge of commonly used materials and related properties Ability to synthesize design solutions for difficult problems Understand packaging constraints and designing in context Ability to apply advanced tool sets to increase robustness and efficiencies in designs Understanding of analysis tools #GMD GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee). About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 800-###-####. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $100k-149k yearly est. 2d ago
  • Fleet Operations Manager

    McClay's Transportation USA LLC

    Senior operations manager job in Detroit, MI

    McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road. So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations. Objectives of this role Devise fleet management strategies for the company, and ensure its timely execution Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same Use KPIs for the supply-chain network and ensure that the return on investment is maximized Monitor and update all kinds of records of fleet tracking systems Adhere to national, regional and company-wide rules and regulations while performing fleet management services Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system Responsibilities: Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles. Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity. Monitor the compliance, quality control and assurance standards for all areas of fleet management. Maintain proper documentation and records for all the areas of fleet activities. Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime. Procure vehicles, whether through lease, purchase, or other means, according to company needs. Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting. Regularly review fleet leasing invoices to ensure accuracy. Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs. Maintain fleet insurance coverage by adding and removing vehicles as necessary Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance. Provide regular reporting to management through use of the ELD software. Required skills and qualifications: Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management. Knowledge of fleet servicing, fleet scheduling, and fleet analysis. Compile and submit IFTA data / due fuel/distance reports Commercial Auto Claims management experience Experience reviewing CSA/SMS profile and DATAQ submissions In-depth knowledge of the transportation industry and its current trends. Proficiency in using computerized fleet management software/tools. Outstanding analytical, decision-making and leadership skills. Microsoft Office / Excel is a must. Excellent written and verbal communication. Preferred skills and qualifications: BS Degree in logistics, supply-chain management, or a similar discipline. Expertise in budgeting and cost control Knowledge of commercial vehicle leasing obligations and expectations Solid customer service skills Job Type: Full-time
    $65k-105k yearly est. 1d ago
  • Store Director - Lead a Dynamic East Detroit Market

    Meijer 4.5company rating

    Senior operations manager job in Detroit, MI

    A major retail company is looking for an exceptional Store Director for the East Detroit Market. This role requires proven retail leadership and service expertise to drive store success. Responsibilities include maximizing sales, providing top-notch customer service, mentoring team members, and maintaining corporate standards. The ideal candidate will have a bachelor's degree, at least 5 years in the retail/service industry, and 3 years of leadership experience. Competitive benefits include weekly pay, paid time off, and a team member discount. #J-18808-Ljbffr
    $39k-51k yearly est. 2d ago
  • General Manager

    Somerset Collection

    Senior operations manager job in Troy, MI

    Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year
    $43k-81k yearly est. 22h ago
  • Store Manager

    American Jewelry and Loan

    Senior operations manager job in Detroit, MI

    American Jewelry and Loan is the premier operator of pawnshops in Michigan. While nationally known as “Hardcore Pawn” for our store at 8 Mile and Greenfield, we operate 4 other locations in Hazel Park, Pontiac, Lincoln Park and Southgate. We are focused on growth and looking for talented individuals to share in that growth and that share our CORE values: 1. We are a 4th generation family-owned pawnshop. 2. We take pride in everything that we do. 3. We demonstrate competency in action. 4. We have one another's backs 5. We win. If you thrive in a results orientated , performance driven, team orientated environment where your hard work and dedication will set you on the path to your personal and professional success, American Jewelry and Loan is a place to grow. Manager candidates: Exemplify the mission, vision, and values of American Jewelry and Loan. Have an entrepreneurial mindset, Demonstrate the ability to build a team capable of achieving operational excellence through effective delegation and follow-up. Understand Profit and Loss statements with focus on managing and moving all merchandise ranging from fine jewelry to electronics to home furnishings. Able to report to owners and be a part of a leadership team with focus on understanding current business trends and future business needs. To be considered we require: 5+ years of proven retail or manager leadership track record in sales Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner. Excellent communication skills (verbal and written). Flexibility to adapt to a fast-paced, ever-changing retail environment. Self-direction and motivation Strong organizational and time management skills. Desired Skills Customer service Product knowledge including but not limited to - jewelry, electronics, computers Jewelry sales Bi-lingual a plus Job Type: Full-time Expected hours: 40 - 45 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance Experience level: 5 years Shift: 8 hour shift Weekly day range: Monday to Friday Rotating weekends Weekends as needed Ability to commute/relocate: Hazel Park, MI 48030: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 5 years (Required) Language: Spanish (Preferred) Work Location: In person
    $30k-56k yearly est. 3d ago
  • Unit Manager (Hiring Immediately)

    The Manor of Farmington Hills 4.3company rating

    Senior operations manager job in Farmington, MI

    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed Qualifications Current state registered nurse (RN) Current CPR certification and additional certification in a nursing specialty desired Management or supervisor experience in long-term care or geriatric nursing preferred About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
    $52k-79k yearly est. 1d ago
  • Selling General Manager - HME

    Wynne Hires, LLC

    Senior operations manager job in Detroit, MI

    A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST. Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home. As a Selling General Manager, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs. Sales & Marketing Expectations: • Achieve sales goals for number of appointments, conversation rate and total sales revenue. • Timely completion of estimates and contracts with a clear product solution and scope of work. • With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products. Operations Responsibilities: • Review each sale and project to confirm quality standards of product, installation and customer satisfaction. • Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed. • Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes. • Maintain accurate and adequate inventory for all stocked equipment. • Manage fleet/vehicle maintenance, repairs and cleanliness. • Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests. Leadership Responsibilities: • Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production). • Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. • Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. • Scale and grow your local market. • Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies. Required Industry Experience, Skills, and Travel • Residential Durable Medical Equipment (DME) industry experience required (B2C). • Proven experience as a successful Sales producer and manager. • Excellent spoken and written communication skills, presentation skills, and project management skills. • Strong interpersonal skills and the ability to lead and develop a team. • Excellent leadership and decision-making skills. • Financial acumen including understanding of a budget. • Excellent problem-solving skills. • Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. • Travel up to 10% as needed. Total Rewards: • Base salary plus incentive = total compensation of $120,000. • Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance. • Paid time off includes paid holidays and three weeks of PTO. • Training includes virtual and in-person learning and development, product development training, ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
    $120k yearly 4d ago
  • General Manager

    Jimmy John's Gourmet Sandwiches

    Senior operations manager job in Village of Clarkston, MI

    This is a story about growing up but never getting old. Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we're not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's. Calling all Go-Getters. As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let's do whatever it takes to make kick-ass sandwiches for our customers. To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application. Let's get this bread. Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. Perks include: * Advancement Opportunities * Employee Discounts* Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here. Each Jimmy John's franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Jimmy John's," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying. Jimmy John's and its franchisees are equal opportunity employers. * Subject to availability and eligibility requirements. Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
    $43k-81k yearly est. 6d ago
  • Unit Manager - Sign On Bonus

    Regency at Waterford

    Senior operations manager job in Waterford, MI

    $8,000 RN Sign-On Bonus Full-time position Are you an experienced Registered Nurse or Licensed Practical Nurse looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates, or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay, Life Insurance, 401K with matching funds, Health insurance, AFLAC. Employee discounts Tuition Reimbursement SPOTLIGHT, our virtual community and rewards and recognition program, exclusively for Ciena staff members In addition, we will help you advance your career with tuition reimbursement, discounts and other support. You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. Evaluates guests' responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state Registered Nursing or Licensed Practical Nursing licensure required. Current CPR certification and additional certification in a nursing specialty desired. Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! #IND123 #signon
    $51k-82k yearly est. 22h ago
  • General Manager

    Fourgrounds Coffee

    Senior operations manager job in Plymouth, MI

    Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
    $43k-80k yearly est. 22h ago
  • Salon Manager

    Regis Haircare Corporation

    Senior operations manager job in Warren, MI

    * Cosmetology or Barber License (Required)* APPLY NOW - TEXT: SUPERCUTS474 to 44000 Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way. Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home. What Sets Us Apart? Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher! You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity! Referral bonuses are offered for every friend and family member that joins you! Exceptional Benefits: Flexible schedules for a perfect work-life balance. Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance. Enjoy Paid Time Off and free ongoing technical education. Opportunities for career and skill growth, with a focus on your professional development. Fun, relaxed dress code - we welcome jeans and tennis shoes! Job Duties Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements. Evaluate team member performance by consistently meeting, formulating, and documenting individual goals. Model quality services by consulting with clients and applying the appropriate service techniques. Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events. Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits. Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty. Provide customized consultations with each client, including stating the final price before the service begins. Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly. Communicate effectively and positively with all clients, team members, leadership, and the corporate support team. Meet or exceed personal/salon productivity standards set by Regis. Protect the salon's assets, including emphasizing and enforcing cash handling procedures. Lead, train, and model all services offered at the salon. Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts. Attend all required technical training sessions. Join all virtual and in-person meetings as directed by leadership. Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements). Required Knowledge, Skills, and Abilities (KSAs) Ability to lead the team and work as a team-player and/or independently. Marketing yourself, the salon, and the team in the community to increase your salon clientele. Modeling exceptional communication, organization, and problem-solving skills. Providing consistent and excellent customer service. Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting). Showing a willingness to learn new techniques and stay current with hair trends Leading through change and applying effective coaching abilities. Traveling to other salon locations as needed (i.e., temporary assignments). Maintaining full-time status and meeting the business demands. The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time. Experience * Three (3) years of experience as a Stylist, preferred. * One (1) year of experience in a salon leadership role, preferred. Education Must maintain a valid cosmetology or barber's license. All SLs are required to complete assigned training as determined by Regis. *All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate. Work Location * The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location. Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace. N/A 82650 WARREN, MI (82650)
    $33k-50k yearly est. 7d ago
  • General Manager

    Variant Partners

    Senior operations manager job in Belleville, MI

    General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.
    $43k-80k yearly est. 22h ago
  • Associate Manager

    TUMI 4.5company rating

    Senior operations manager job in Auburn Hills, MI

    Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. Job Description Associate Benefits: Work-life balance Training Employee Discount Paid time off Employee Assistance Program (EAP) 401(k) with a company match This position may be eligible to participate in a company incentive program. Your Role At Tumi As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership And Initiative Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication And Relationship Building Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. About The Team Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What We Value INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation. Benefits found in job post 401(k)
    $27k-35k yearly est. 3d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Trenton, MI?

The average senior operations manager in Trenton, MI earns between $83,000 and $162,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Trenton, MI

$116,000
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