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Restaurant Operations Manager
SSP 4.3
Senior operations manager job in Romulus, MI
Join Our Team!
$85,000 / year
Potential for quarterly and year-end super bonuses
Multi-unit, multi-brand dynamic company culture
Opportunity for Career Growth
Comprehensive Benefits Package
Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant OperationsManager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!
What You'll Do:
Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant OperationsManager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications.
Cost Control: Optimize food and labor costs to maximize profitability.
Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments.
Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment.
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll.
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
What We're Looking For:
Experience:
Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers
Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
Why Join Us?
Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
$85k yearly 1d ago
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Route Service Manager - UniFirst
Unifirst 4.6
Senior operations manager job in Taylor, MI
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
The estimated base salary for this position ranges from $62,400 to $68,640 yearly, with additional management bonus eligibility. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled.
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
$62.4k-68.6k yearly Auto-Apply 4d ago
Area Manager, Food & Beverage
Cedar Point 3.9
Senior operations manager job in Toledo, OH
The Area Manager - Food and Beverage plays a critical role in managing daily operations, supervising staff, and ensuring compliance with health and safety standards. The Area Manager will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Area Manager reports directly to the Food & Beverage Manager and collaborates with other departments to support park-wide initiatives.
Responsibilities:
Staff, train, develop restaurant supervisors and hourly associates through orientations, ongoing feedback, the establishment of performance expectations and by conducting reviews.
Ensures all necessary associates are certified in Serv Safe Alcohol for the responsible service of alcohol to the guests.
Responsible for the effective operation within the designated areas F&B locations and in accordance with Cedar Point's and Franchise standards of operations.
Oversee and responsible for managing F&B locations, P & L to optimize manageable profit, control of costs of goods sold (COGS), Labor, and other controllable expenditures to achieve all financial and budgetary goals.
Responsible for the development and achievement of the restaurants' business plan by working with the Director of Food & Beverage.
Pass and/or take corrective action for all inspections and audit performed by outside entities such as but not limited to the Ohio Department of Health, Ecosure, Everclean, brand standard audits, Cedar Point, State and local fire and safety inspections.
Ordering, control inventory of all necessary products to effectively produce and serve a quality product to all guests in accordance with Cedar Point, State, local and franchise standards of excellence.
Ensure the highest level of guest services are present in all units. This is to include a monthly training with front and back of the house personnel.
Initiates corrective and improvement actions as needed or upon the direction of the director. Responsible for accurate reporting.
Qualifications:
High School Diploma or GED required;
Bachelor's Degree preferred.
Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred.
Proficient in Microsoft Outlook, Excel, and Word.
Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred.
Valid driver's license required.
Ability to work flexible hours including nights, weekends, and holidays.
Must pass background check and drug screening per company policy.
$48k-75k yearly est. Auto-Apply 2d ago
Director of Operations and Execution
Senwell Senior Investment Advisors
Senior operations manager job in Toledo, OH
Reports To: Managing Partners
Direct Reports: Associates and Investment Sales Directors
Industry: Senior Housing and Care M&A Advisory
About Senwell
Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations.
Position Overview
The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward.
The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization.
Leadership & Culture
Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs).
Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition.
Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders.
Hold high standards: Process checklists, and data hygiene with fairness and firmness.
Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners.
Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production.
Core Responsibilities
1. Deal Process Oversight
Track and report on all deals across every stage of the pipeline.
Maintain dashboards showing volume, closing ratios, cycle times, and KPIs.
Analyze lost deals and identify root causes to improve future close rates.
Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked.
Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics.
2. Team Management & Accountability (strengthened leadership language)
Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are
accurate and on time.
Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers.
Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed.
Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times.
Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans.
3. Systems & Process Management
Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed.
Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business.
Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored.
Ensure CRM and deal data accuracy reflects true, real-time deal status and activity.
Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability.
Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack.
4. Strategic Projects & Ad Hoc Initiatives
Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements).
Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria.
Maintain an ad hoc project tracker and provide regular status updates to leadership.
Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule.
Provide leadership with progress updates, risk summaries, and requests for decisions.
5. Reporting & Leadership Rhythm
Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations.
Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations.
Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria.
Key Outcomes
Deals progress on time with full visibility and fast escalation when anything slips.
Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline.
Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs.
Standard operating procedures, CRM hygiene, and file standards are consistently followed.
Strategic and ad hoc initiatives launch on schedule and are adopted quickly.
The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy.
New roles and capabilities are identified and proposed each quarter with clear business cases.
Experience and Qualifications
8-15 years of experience in M&A operations, management consulting, or professional services operations.
Background in investment banking, private equity, or healthcare advisory strongly preferred.
Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization.
Proven track record of leading cross-functional projects and building systems that scale.
Proven project management experience, including leading complex, multi-step initiatives from concept to completion.
Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers.
Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption.
Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards.
Compensation and Benefits
Total Compensation: $110,000 - $182,000. Base and bonus broken out below.
Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector.
Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results.
Benefits: Health insurance and retirement plan eligibility.
How to Apply
Don't just send us your resume - show us how you operate.
We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following:
· A time you implemented or rebuilt a system that transformed how a team operated
· A messy situation you brought structure and clarity to
· A project you took from idea to execution and what changed because of it
· A moment where you influenced team culture or elevated performance
Send your application to ************************** with the subject line: Director of Operations & Execution
Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$110k-182k yearly 5d ago
Manager, Clinical Operations
Hospice of Michigan 4.7
Senior operations manager job in Dearborn, MI
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
$81k-97k yearly est. 4d ago
Vice President - Operations
Superstroke Golf
Senior operations manager job in Wixom, MI
Job Title: Vice President - Operations
Department: Product Development
Reports To: Chief Operating Officer
Terms: Full time, in office
SuperStroke is a leader in golf grip innovation, trusted by over 600 tour professionals worldwide. The company is committed to delivering performance-enhancing products that combine cutting-edge technology with bold design. Our team thrives on creativity, collaboration, and a relentless pursuit of excellence in creating golf equipment for the best players in the world.
Key Responsibilities
1. Operational leadership: leading and managing multi-site manufacturing operations, ensuring alignment with the company's strategic goals and objectives.
2. Strategic planning: develop and implement manufacturing strategies that enhance productivity, reduce costs, and improve quality.
3. Compliance and safety: ensure compliance with health, safety, environmental, and regulatory standards across all manufacturing facilities.
4. Performance management: establish key performance indicators (KPI's) to monitor manufacturing performance and drive continuous improvement initiatives.
5. Team development: build and lead a high performing operations team, providing mentorship and professional development opportunities.
6. Budget management: oversee the budgeting process for manufacturing operations, ensuring efficient allocation of resources and cost control.
7. Cross functional collaboration: collaborate with other departments, to include sales, marketing, and finance, to align production capabilities with market demand.
8. Project management: spearhead major manufacturing projects and capital investment that drive long term competitive advantage.
9. Research and innovation: conduct market analysis, competitor benchmarking, end user interviews to collaborate with engineers to prototype and test new grip technologies.
10. Lifecycle management: monitor performance through reporting and customer feedback to drive continuous improvement and manage end of life transition.
Qualifications
· Education: bachelor's degree in engineering, operationsmanagement, or a related field; a Master's degree or MBA is preferred.
· Experience: 10+ years of progressive leadership experience in manufacturing or operations with a proven track record of managing multi-site operations.
· Skills: strong analytical and problem-solving skills, excellent communication ability, and a deep understanding of production systems and manufacturing practices, specifically injection molding and tooling.
$130k-222k yearly est. 4d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Senior operations manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet management services
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 4d ago
Store Director: Lead a High-Impact Retail Team
Meijer Inc. 4.5
Senior operations manager job in Westland, MI
A prominent retail company is seeking a Store Director for the South Detroit Market. In this full-time role, you will be responsible for the store's total operation, ensuring exceptional customer service and financial success. The ideal candidate will have a Bachelor's degree or equivalent retail experience, at least 5 years of experience in the retail/service industry, and a minimum of 3 years in leadership roles. The position offers competitive benefits and the opportunity to make a significant impact in the community.
#J-18808-Ljbffr
$39k-51k yearly est. 1d ago
General Manager
Somerset Collection
Senior operations manager job in Troy, MI
Reports to Corporate Director of Operations
THE FORBES COMPANY
The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal.
SOMERSET COLLECTION
This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT
GENERAL MANAGER OVERVIEW
The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to:
Leads the management team in partnership with the Marketing Director.
Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning.
Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources.
Strong understanding of luxury retailers' brand and image and the ability to support their growth and success.
Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership.
LEADERSHIP
The General Manager is the leader of the operationsmanagement team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes:
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development.
Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants.
Experience with regulatory agencies including: Federal, State and local statutes & ordinances.
MARKETING
Supports the marketing team with resources in the following areas:
o Merchant relations
o Special events / sponsorship & merchant activations
o General strategies.
Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives.
Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level.
COMMUNITY RELATIONS
Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community.
Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center.
Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations.
SKILLS & QUALIFICATIONS
Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute
5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties
Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen.
Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture.
Commitment to maintaining the highest standards of guest, merchant and staff relations.
A critical thinker with demonstrated problem solving skills.
Excellent oral and written communication skills.
BENEFITS
We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays.
EOE
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
$43k-81k yearly est. 3d ago
Store Manager
American Jewelry and Loan
Senior operations manager job in Detroit, MI
American Jewelry and Loan is the premier operator of pawnshops in Michigan. While nationally known as “Hardcore Pawn” for our store at 8 Mile and Greenfield, we operate 4 other locations in Hazel Park, Pontiac, Lincoln Park and Southgate. We are focused on growth and looking for talented individuals to share in that growth and that share our CORE values:
1. We are a 4th generation family-owned pawnshop.
2. We take pride in everything that we do.
3. We demonstrate competency in action.
4. We have one another's backs
5. We win.
If you thrive in a
results orientated
, performance driven,
team orientated
environment where your hard work and dedication will set you on the path to your personal and professional success, American Jewelry and Loan is a place to grow.
Manager candidates:
Exemplify the mission, vision, and values of American Jewelry and Loan.
Have an entrepreneurial mindset,
Demonstrate the ability to build a team capable of achieving operational excellence through effective delegation and follow-up.
Understand Profit and Loss statements with focus on managing and moving all merchandise ranging from fine jewelry to electronics to home furnishings.
Able to report to owners and be a part of a leadership team with focus on understanding current business trends and future business needs.
To be considered we require:
5+ years of proven retail or manager leadership track record in sales
Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner.
Excellent communication skills (verbal and written).
Flexibility to adapt to a fast-paced, ever-changing retail environment.
Self-direction and motivation
Strong organizational and time management skills.
Desired Skills
Customer service
Product knowledge including but not limited to - jewelry, electronics, computers
Jewelry sales
Bi-lingual a plus
Job Type: Full-time
Expected hours: 40 - 45 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Vision insurance
Experience level:
5 years
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Ability to commute/relocate:
Hazel Park, MI 48030: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 5 years (Required)
Language:
Spanish (Preferred)
Work Location: In person
$30k-56k yearly est. 1d ago
Selling General Manager - HME
Wynne Hires, LLC
Senior operations manager job in Detroit, MI
A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST.
Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment
for patient mobility, safety, and independence in the home. As a Selling General Manager, you will
lead your team to earn 5-star customer experience reviews, through consultative in-home sales
appointments, timely installation of new equipment, and responsive service for maintenance and
repairs.
Sales & Marketing Expectations:
• Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of
work.
• With Shared Services support, lead your team in relationship development with community and
patient referral sources, holding in-services, and hosting events to promote in-home mobility
products.
Operations Responsibilities:
• Review each sale and project to confirm quality standards of product, installation and customer
satisfaction.
• Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and
processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role
(marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner
expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis,
ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company
policies.
Required Industry Experience, Skills, and Travel
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.
Total Rewards:
• Base salary plus incentive = total compensation of $120,000.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training,
ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
$120k yearly 2d ago
General Manager
Fourgrounds Coffee
Senior operations manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 3d ago
General Manager
Variant Partners
Senior operations manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 3d ago
Associate Manager
TUMI 4.5
Senior operations manager job in Auburn Hills, MI
Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
Job Description Associate Benefits:
Work-life balance
Training
Employee Discount
Paid time off
Employee Assistance Program (EAP)
401(k) with a company match
This position may be eligible to participate in a company incentive program.
Your Role At Tumi As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership And Initiative
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication And Relationship Building
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
About The Team Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs.
What We Value
INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Benefits found in job post
401(k)
$27k-35k yearly est. 1d ago
RRT Full Time Nights Huron Valley Sinai Hospital
DMC Huron Valley-Sinai Hospital
Senior operations manager job in Walled Lake, MI
DMC Huron Valley-Sinai Hospitalin Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care. For emergency services, obstetrics and ambulatory surgery, Huron Valley-Sinai consistently ranks among the top hospitals in the nation.
Job Summary:
Under general supervision and according to established policies and procedures, acts as a professional member of the health care team by providing respiratory therapy services throughout the continuum of care. Provides therapeutic and rehabilitative procedures and diagnostic tests for patients with, or at risk of, abnormalities of the cardiopulmonary system. Collaborates with physicians, nurses and other members of the health care team to develop optimal cardiopulmonary care plans for patients. Performs patient assessments, evaluates the appropriateness and effectiveness of therapy, and determines which respiratory care activities can be delegated to other care team members. Instructs employees and students in the principles and practices of designated respiratory care procedures/tasks and evaluates their competence. May function as an in-charge therapist and preceptor, as requested.
Qualifications:
Graduation from an AMA/CoARC approved Respiratory Care program.
Associates degree in Science, Allied Health or equivalent, or the equivalent combination of education and/or experience.
Registration (RRT) by the National Board of Respiratory Care (NBRC).
BCLS certification required. ACLS preferred
Licensure to practice as a Respiratory Therapist in the State of Michigan.
Job: Respiratory ServicesPrimary Location: Commerce Township, MichiganFacility: DMC Huron Valley-Sinai HospitalJob Type: Full TimeShift Type: NightShift Begin: 7:00 PMShift End: 7:30 AM
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify:
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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$32k-41k yearly est. 16h ago
PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal 4.8
Senior operations manager job in Troy, MI
Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
* Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
* Evaluate the maintainability and operability of production facilities
* Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
* Provide shop floor insights by talking with employees and customers and reviewing all available data
* Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
* Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
* Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
* 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
* Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
* Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
* Supply Chain Operations
* Manufacturing Operations, SI&OP
* Footprint optimization, plant consolidation and product line transfer
* Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
* Lean, Six Sigma, TOC and Value Engineering
* Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Previous strategy and change management experience.
* MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$150k-225k yearly 23d ago
Program Manager - eCommerce & Merchandise Operations
Bda 4.0
Senior operations manager job in Troy, MI
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
LOCATION REQUIREMENT
This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA.
To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role.
POSITION OVERVIEW
This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred.
Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management.
Key Responsibilities:
Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution.
Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS).
Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met.
SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning.
Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics.
Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently.
Qualifications:
Bachelor's degree in Business, Marketing, or related field.
3-5 years of experience in program management or a related role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with Smartsheet or similar project management tools.
Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities.
We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
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#LI-Onsite
BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.
$70k-80k yearly Auto-Apply 52d ago
VP Of Operation
Team Rehabilitation Physical Therapy
Senior operations manager job in Clinton, MI
Establishes, implements, and communicates the strategic direction of the organization's operations division.
Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborates with other divisions and departments to carry out the organization's goals and objectives.
Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.
Establishes and administers the department's budget.
Presents periodic performance reports and metrics to the chief executive officer and other leadership.
Maintains knowledge of emerging technologies and trends in operationsmanagement.
Identifies training needs and ensures proper training is developed and provided.
Performs other related duties as assigned.
$130k-221k yearly est. 60d+ ago
Sec Ops Transformation Mgr, Sr
Old National Bank 4.4
Senior operations manager job in Troy, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Physical Security Operational Transformation Manager, Sr is a strategic leadership role responsible for driving innovation across the physical security infrastructure. This includes leading initiatives that enhance security device capabilities, integrating threat intelligence into operations, and collaborating with cross-functional teams such as Facilities, Technology, and Procurement. Additionally, continuous industry benchmarking is a priority as the role is pivotal in directing a proactive physical security infrastructure posture.
Salary Range
The annual salary range for this position is $81,700 - $165,100. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
* Lead strategic planning and execution of security device innovation across the Old National Bank (ONB) footprint.
* Liaise with internal stakeholders to ensure alignment on physical security projects and investments.
* Oversee operational transformation initiatives by establishing project scopes; goals and objectives; milestones; budgets; resource allocations; risk management strategies; and communication plans.
* Support audit and regulatory examination readiness through documentation and process improvements.
* As a people leader, support the professional development of direct reports and supervise their activities to ensure Physical Security strategies and objectives are achieved.
* Contribute to the development of performance and risk indicators for physical security performance tracking.
* Lead Physical Security training and awareness activities across the organization to support the development of an enriched risk culture.
Key Competencies for Position
* Develops Talent:Cultivates team capabilities by identifying issues and continuously providing coaching, mentoring, and feedback.
* Promotes Change:Demonstrates agility while engaging team members to gain insight and ensure acceptance while deploying others to implement new solutions. Drives organizational change by adapting infrastructure strategies to evolving threats and compliance landscapes.
* Strategy in Action:Anticipates, identifies, and articulates potential issues and opportunities, and effectively responds. Aligns transformation initiatives with broader Physical Security and organizational strategies. Anticipates risks and formulates remediation plans.
* Compelling Communication:Communicates operational transformation initiatives timely and clearly across all levels of the organization.
* Makes Decisions and Solves Problems:Performs due diligence and selection activities over external service providers whose capabilities enable the execution of Physical Security strategies.
* Delights Clients:Nurtures a growth mindset by staying current with developments and trends, and sharing information about potential client (ONB team members and customers) impact. In addition, provides value to clients by continually understanding new and emerging security devices and technology for adoption consideration.
* Leads Inclusively:Builds inclusive practices that respect diverse perspectives and operational contexts.
* Personifies ONB Culture:Embodies organizational values in all operational transformation activities and fosters a culture of accountability and security.
Qualifications and Education Requirements
* Bachelor's degree in Criminal Justice, Security Management, Business Administration, or related field.
* 10+ years of experience in large scale physical security operational transformation initiatives focused on hardware and software.
* Proven leadership in cross-functional project management and strategic planning.
* Hold the Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications. Project Management Professional (PMP) certification is also desired, but not required.
* Strong knowledge of physical security regulations (e.g. Bank Protection Act).
* Strong communication and stakeholder engagement skills.
Key Measures of Success/Key Deliverables
* Timely execution of transformation initiatives aligned with Physical Security's strategic roadmap.
* Successful deployment of effective security infrastructure capabilities.
* Valuable threat intelligence integration.
* Successful examinations and audits.
* Effective management of the Physical Security training and awareness annual work plan.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
$81.7k-165.1k yearly Auto-Apply 35d ago
Sr FP&A Manager - Operations Analysis
Dana Corporation 4.8
Senior operations manager job in Novi, MI
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Dana is seeking a highly analytical and forward-thinking SeniorManager - Operations Analysis to lead financial planning and performance analysis for manufacturing operations. This role will focus on uncovering the key drivers of manufacturing performance across plants and operations, supporting strategic business cases, and driving modernization of FP&A through automation, advanced analytics, and deep business driver analysis. The ideal candidate will be a strong business partner to operations leadership and a catalyst for data-driven decision-making.
Job Duties and Responsibilities
Manufacturing Performance Analysis
* Lead financial analysis of manufacturing operations across multiple plants and business units.
* Identify and evaluate key performance drivers, including throughput, labor efficiency, material usage, scrap, downtime, and overhead absorption.
* Partner with plant controllers and operations teams to assess cost structures and recommend improvements.
Business Case Development & Strategic Projects
* Develop and evaluate financial models for capital investments, footprint optimization, and operational initiatives.
* Support cross-functional teams with financial insights for special projects, including MFO (Manufacturing Footprint Optimization), restructuring, and strategic sourcing.
* Provide scenario analysis and ROI assessments to guide executive decision-making.
FP&A Modernization & Analytics
* Drive transformation of FP&A processes through automation, lean principles, and advanced analytics.
* Implement tools and methodologies to improve forecast accuracy, reporting speed, and insight generation.
* Leverage technologies such as Power BI, Python, R, and AI/ML platforms to enhance data visualization and predictive capabilities.
Planning & Forecasting
* Support the development of monthly forecasts, annual operating plans, and long-range strategic plans for manufacturing operations.
* Ensure alignment between plant-level forecasts and corporate financial targets.
* Deliver timely and accurate reporting with actionable insights for operations leadership.
* Support the monthly, quarterly, and annual consolidation and reporting as required.
Qualifications
QUALIFICATIONS
Experience
* Minimum of 10 years of progressive experience in FP&A or manufacturing finance, with a strong understanding of plant operations and cost accounting.
* Experience supporting manufacturing leadership and driving operational performance through financial insights.
Technical Skills
* Proficiency in Power BI, SAP, Hyperion, and advanced Excel.
* Experience with Python, R, or other analytics tools preferred.
* Familiarity with automation, AI/ML, and digital finance transformation initiatives.
Soft Skills
* Strong analytical and problem-solving skills with high attention to detail.
* Excellent communication and collaboration skills; able to influence across finance and operations.
* Self-starter with a continuous improvement mindset and ability to manage multiple priorities.
Education
* Bachelor's degree in Finance, Accounting, Engineering, or related field required.
* MBA or advanced degree preferred.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values
* Value Others
* Inspire Innovation
* Grow Responsibly
* Win Together
How much does a senior operations manager earn in Woodhaven, MI?
The average senior operations manager in Woodhaven, MI earns between $83,000 and $162,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Woodhaven, MI