Senior operations manager jobs in Worcester, MA

High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. #HVM #LI-HR1

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Located in Boston's Back Bay neighborhood, we're a 5-minute walk from Prudential Center and three blocks from Fenway Park - home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Job Title: Senior Manager, Field Analysis & Operations (Contract) Job Category: Marketing / Commercial Operations Contract The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs. Core Responsibilities Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage) Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing Additional Responsibilities Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow Manage projects and deliverables with external vendors as required Required Skills & Experience HQ-based commercial experience strongly preferred Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data Experience managing cross-functional projects in a matrixed environment Strong analytical, problem-solving, and organizational skills with high attention to detail Ability to influence outcomes and lead initiatives without direct authority Clear, open, and effective communicator with a strong customer-focused mindset Ability to manage multiple priorities in a fast-paced, dynamic environment Preferred Qualifications Oncology or rare disease experience Experience with BI tools such as Tableau Experience working with Veeva CRM Education & Background 5-7 years of commercial pharmaceutical or biotech experience, with 2-4 years in commercial operations, training, or marketing OR 7+ years of life sciences consulting experience focused on commercial strategy and implementation

Job Purpose Provide strategic leadership and oversight for Panera's Security Operations function, ensuring the confidentiality, integrity, and availability of enterprise systems and data. Drive the development and execution of security operations strategies, threat management programs, and incident response capabilities to protect Panera's digital ecosystem. Serve as a key advisor on security posture and risk mitigation to third party SOC solutions. Duties & Responsibilities The primary responsibilities of this job include, but are not limited to: Define and execute the vision and roadmap for Security Operations, aligning with enterprise security strategy and business objectives. Lead and mentor a team of security analysts and engineers, fostering a culture of accountability, innovation, and continuous improvement. Establish KPIs and metrics to measure operational effectiveness and report progress to leadership. Oversee advanced threat detection, monitoring, and response capabilities across Panera's digital and internal assets. Serve as the escalation point for major security incidents, ensuring timely containment, remediation, and communication. Implement and optimize internal and external Security Operations Center (SOC) processes, leveraging automation and orchestration tools (SIEM, SOAR, EDR). Drive vulnerability management programs and coordinate remediation efforts across technology teams. Partner with Security Engineering, IT, and business units to integrate security into technology initiatives and operational workflows. Act as an escalation with legal, compliance, and audit teams for investigations, litigation holds, and regulatory inquiries. Champion security awareness programs and briefings on emerging threats and risk trends. Represent Panera in external security forums, industry groups, and vendor partnerships. Qualifications (Education & Experience) Qualifications include: Bachelor's degree in Information Security, Computer Science, or related field. 10+ years of progressive experience in information security, with at least 5 years in leadership roles. Proven expertise in Security Operations, threat management, and incident response at enterprise scale. Strong knowledge of security frameworks (NIST, ISO 27001), risk assessment methodologies, and regulatory compliance. Experience managing SOC operations and implementing advanced security technologies (SIEM, SOAR, EDR, threat intelligence platforms). Exceptional communication and leadership skills, with the ability to influence at all organizational levels. Relevant certifications (CISSP, CISM, GIAC) strongly preferred. Practical experience with PC, Server and LAN Security. Strong understanding of Security Architecture and Design, Information Security Standards and Technical Security Risk Assessment methodologies Demonstrated experience in managing incident response and in working with internal and external parties on problem resolution. Working Conditions Minimal travel required Remote work is possible Physical Requirements Standard office environment; ability to use computer and communication tools effectively. Direct Reports This position will have 4 direct reports Equal Opportunity Employer: Disabled/Veterans The compensation range for this position is $207,723-$290,812. The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

The Opportunity: Contribute To The Growth Of Your Career. Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology. 3rd Shift Position (11pm-7am) 5 day schedule/7 day availability The main duties to be completed within the role of GIS SOC Operator include but not limited to the following: Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Responsible for all control room operations, including CCTV review. Ensure that all incidents are dealt with, logged and communicated in accordance with procedures Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers Support major incident command, control and crisis management and provide recommendations. Knowledge of how to use security and fire alarm systems Must be able to be contacted while on shift Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs Qualifications: Bachelor's degree or 1-4 years of experience in lieu of degree working experience with Incident Management and Change Management Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously. Troubleshooting experience Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander Accountability and Trust Unquestionable integrity and ethic

Sr. Manager, Clinical Pharmacology 6 month contract Must be able to work on a W2 Hybrid in Waltham, MA 3x per week We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable. Requirements Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions. Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling. Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies. Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions. Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation. Function effectively in a highly matrixed team environment. Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input. Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams. Qualifications Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience. Demonstrated experience serving as a clinical pharmacology lead on development programs. Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools. Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes. Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable. Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required. Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs). Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects). Clinical pharmacology experience with small molecules desired. Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired. Knowledge and experience in CNS therapeutics desired. Hands-on modeling experience desirable.

Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.

Commercial • Industrial • Residential Geothermal Company: Louth Callan Reports to: Chief Executive Officer (CEO) Louth Callan is a leading North American power infrastructure EPC (Engineering, Procurement Construction) firm delivering complex, high-quality energy projects on time and on budget. With decades of proven execution in transmission, substations, renewables, and critical power infrastructure, we are now aggressively building a national geothermal EPC and development platform spanning utility-scale, commercial, industrial, district, and residential ground-source systems. Position Overview We are seeking an accomplished, entrepreneurial Vice President of Geothermal Operations to launch and lead our full-scope geothermal division. This executive will own complete P&L responsibility and end-to-end delivery from business development and customer acquisition through drilling, EPC execution, commissioning, and long-term operations & maintenance across commercial, industrial, municipal/institutional (MUSH), district energy, and large residential/multifamily projects. This is a career-defining leadership role for a proven geothermal executive ready to build and scale one of the first truly national geothermal EPC platforms during the largest incentive cycle in U.S. history. Key Responsibilities Strategic & Market Leadership Define and execute Louth Callan's geothermal growth strategy across all market segments: commercial buildings, industrial process heat, data centers, healthcare/education, district systems, and high-density residential/community developments. Position Louth Callan as the go-to EPC and development partner for geothermal in North America. Serve as the company's authoritative voice on all geothermal technologies (closed-loop bore fields, open-loop, hybrid systems, A2W/A2A heat pumps, district networks, and future EGS) at industry conferences, customer meetings, and policy forums. Business Development & Project Execution Drive revenue growth through direct customer acquisition and strategic partnerships with developers, utilities, institutions, and corporations. Lead resource assessment, feasibility, system design, permitting, incentive capture (IRA 48E/45Z, USDA REAP, state programs), and interconnection. Oversee all drilling operations (vertical closed-loop, directional/horizontal, large-diameter production/injection wells). Direct full EPC execution of geothermal exchange fields, central plants, heat pump skids, and district distribution piping. Operations & Performance Deliver safe, on-schedule, on-budget projects with industry-leading quality and performance. Build and implement best-in-class O&M programs, remote monitoring, and long-term service agreements. Develop standardized, repeatable execution playbooks for commercial, industrial, and residential-scale systems. Financial & Commercial Own geothermal division P&L, project margins, cash flow, and financing strategies. Create compelling customer financial models showing rapid paybacks and 30-70% lifetime savings versus conventional HVAC and gas systems. Structure and negotiate EPC contracts, Energy-as-a-Service, PPAs, shared-savings, and on-bill financing offerings. People & Culture Rapidly recruit, build, and lead a world-class geothermal organization (engineers, drillers, project managers, superintendents, O&M technicians). Instill a safety-first, excellence-driven culture focused on repeatable execution and total customer satisfaction. Qualifications Bachelor's or Master's degree in Mechanical, Civil, Petroleum, or Geothermal Engineering, Geosciences, or related discipline. 10+ years of progressive geothermal experience with at least 5 years in senior leadership/P&L ownership. Demonstrated track record of successfully delivering commercial, industrial, district, and/or large residential/community geothermal projects in North America. Deep expertise in ground-source system design, bore field thermal modeling, drilling operations, hydronics, heat pump technology, and building/plant integration. Strong EPC project management experience with complex, multi-million-dollar mechanical and drilling scopes. Thorough knowledge of current federal (IRA), state, and utility geothermal incentives and financing mechanisms. Oil & gas, water-well, or horizontal directional drilling leadership experience highly desired. Exceptional communication and presentation skills; comfortable engaging developers, institutional boards, and C-suite decision makers. Willingness to travel extensively to project sites and customers (40-50%). Why Join Louth Callan? Lead the creation of a national geothermal EPC powerhouse inside one of North America's fastest growing power infrastructure firms. Highly competitive executive compensation including base salary, annual performance bonus, meaningful equity, and comprehensive benefits. If you have profitably delivered geothermal systems across commercial, industrial, and residential segments and are ready to build the defining geothermal EPC platform of this decade, we want to hear from you.

Job Title: Executive Vice President of Operations Salary: $150,000-$165,000 + BONUS Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo About the Hospitality Company / The Opportunity: Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector. Responsibilities: Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement. Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets. Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities. Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally. Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth. Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets. Preserve high guest experience standards and brand consistency across all properties and operational activities. Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence. Must-Have Skills: 10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations. Proven experience designing and implementing operational systems in multi-market environments. Strong expertise in P&L management, budget development, and rigorous cost control. Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change. Bachelor's degree required; MBA or equivalent leadership training strongly preferred. Background in centralized purchasing, procurement, or supply chain management across diverse vendors. Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders. Willingness and ability to travel up to 25-30% nationally. Nice-to-Have Skills: Specific experience in luxury short-term rental or group hospitality operations. Strong familiarity with both PropCo and OpCo business models and operations. MBA or advanced degree in a relevant field. Technological fluency, including experience with hospitality tech platforms and data-driven decision making. Abscence of ego and a collaborative, team-focused leadership style. Demonstrated ability to thrive in a fast-paced, scaling environment.

Director of Operations & Integrator (Track) Full Time In Office Warwick, RI The Slocum Home Team is growing fast. We're a third-generation Rhode Island real estate team, and we're looking for a high-level operator to help us scale from 285 transactions to 300, 400, 500, and beyond. If you love building systems, tightening operations, aligning teams, and running a business with clarity and speed, this is the role. You'll partner with the Team Leader (Visionary) and Sales Manager to run the operational side of the company. You'll lead systems, processes, onboarding, training, reporting, and cross-department alignment. You'll build structure. You'll remove friction. You'll turn ideas into action. What You'll Do: Run the operational engine of the company Build and maintain SOPs, checklists, and systems Lead our tech stack (FUB, SISU, Skyslope, Google Workspace, Ruuster, Fello, Skool, etc.) Own onboarding and training systems Manage scorecards, dashboards, and reporting Oversee cross-department alignment with Sales, Marketing, ISA, Finance, and TCs Lead our EOS tools (L10s, Scorecard, Rocks, Accountability Chart, IDS) Ensure data accuracy across all systems Drive operational efficiency and consistency Help run internal communication, weekly updates, and cascades Oversee compliance and documentation Support culture and client events Lead the Operations Coordinator and support department heads Use AI, automations, and workflows to streamline execution Improve processes across the business every quarter Who You Are: Highly organized Detail obsessive Tech savvy and curious Comfortable adopting new tools, including AI Calm under pressure Strong communicator Forward thinker Accountable Process oriented Loves operations as much as others love selling Comfortable leading departments Thrives in a high-growth environment Loves building structure and solving problems You aren't afraid of AI. You use it to work smarter and faster. You raise the standard in every room. Must-Have Experience: Operations leadership in real estate or another high-volume, system-heavy environment Confidence working with tech systems and automations Project management Hiring, onboarding, and training support Building or improving processes Leading cross-functional teams Running meetings or operational rhythms Strong written and verbal communication skills Bonus points for Monday.com, Airtable, Zapier, Make, APIs, or dashboard experience. What Success Looks Like: Clean systems Accurate data Smooth onboarding Predictable reporting Aligned departments Reduced friction Agents who feel supported A company that runs faster and smarter every quarter Why Join Us: We're a third-generation team with deep Rhode Island roots We're aligned with the largest independent brokerage in the country We have a clear vision, a strong culture, and a serious growth plan You'll help shape the future of a legacy brand Benefits: Health insurance Paid time off Parental leave Professional development assistance Retirement plan Education: Bachelor's (Preferred) Experience: Operations: 2 years (Required) Ability to Commute: East Greenwich, RI 02818 (Required) Work Location: In person

About the Company: Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Role: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. Responsibilities: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Qualifications: Four-year college degree or equivalent experience preferred Required Skills: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Preferred Skills: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability Serve as a Pacsun advocate in the industry and marketplace Recruit, identify, develop, and retain talent that delivers performance excellence As a manager, serve as a leader of company culture, norms, and conduct Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction Pay range and compensation package: Salary Range: $28 - $32 Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!

Restaurant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law

Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position $60,000 - $70,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference

Job DescriptionThe Elevator Pitch Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company. If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure. What does success in the role look like? Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management, Within the first 30 days you will: Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners. Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities. Define initial KPIs for supplier performance, production efficiency, and cost metrics. Begin development of a scalable manufacturing operations roadmap aligned with company growth goals. Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite. Within 90 days you will: Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput). Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain. Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months). Align production planning processes with demand forecasts to ensure 95%+ production continuity. Establish a cross-functional cadence for reporting operational performance to executive leadership. Within the first 12 months you will: Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners. Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization. Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans. Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments. Support at least one successful new product introduction with a seamless production ramp-up and zero major delays. Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals. The Work: What type of work will you be doing? As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution. Strategic & Operational Leadership Develop and execute a scalable outsourced manufacturing strategy aligned with company growth. Lead cross-functional initiatives to improve supplier performance and production readiness. Translate business goals into actionable manufacturing roadmaps and KPIs. Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity. Data-Driven Decision Making Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput. Analyze production data to identify trends, inefficiencies, and cost-saving opportunities. Align production planning with demand forecasts to ensure 95%+ production continuity. Use dashboards and reporting tools to communicate performance insights to executive leadership. Technical & Systems Proficiency Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes. Support new product introductions with seamless production ramp-up and zero major delays. Ensure compliance with contractual and regulatory requirements in manufacturing operations. Supplier & Partner Management Manage top-tier contract manufacturers to meet contractual obligations and performance standards. Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains. Develop and execute cost-down strategies to reduce product costs by 3-5% over six months. Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions. Compensation and Transparency Statement The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: The specific salary range for your preferred location A general overview of our benefits and equity offerings Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. What is leadership like for this role? The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology. Where is the role located? This role is based in our headquarters in Waltham, Massachusetts. Due to the nature of our software-enabled hardware products, this position requires daily on-site work, where the majority of our Engineering, Manufacturing, and Field and Tech Support teams are based. There is approximately 20% anticipated domestic travel required for supplier visits. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include: Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************. Evolv participates in E-verify for all employees after the completion of Form I-9.