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The differences between senior system support analysts and support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior system support analyst, becoming a support analyst takes usually requires 1-2 years. Additionally, a senior system support analyst has an average salary of $85,220, which is higher than the $75,989 average annual salary of a support analyst.
The top three skills for a senior system support analyst include application support, desktop and sql server. The most important skills for a support analyst are customer service, troubleshoot, and technical support.
| Senior System Support Analyst | Support Analyst | |
| Yearly salary | $85,220 | $75,989 |
| Hourly rate | $40.97 | $36.53 |
| Growth rate | 9% | 10% |
| Number of jobs | 126,014 | 107,039 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 62% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
Senior system support analysts and support analysts have different pay scales, as shown below.
| Senior System Support Analyst | Support Analyst | |
| Average salary | $85,220 | $75,989 |
| Salary range | Between $68,000 And $105,000 | Between $50,000 And $114,000 |
| Highest paying City | Folsom, CA | Jersey City, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | National Grid plc | The Citadel |
| Best paying industry | Finance | Finance |
There are a few differences between a senior system support analyst and a support analyst in terms of educational background:
| Senior System Support Analyst | Support Analyst | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior system support analysts' and support analysts' demographics:
| Senior System Support Analyst | Support Analyst | |
| Average age | 43 | 42 |
| Gender ratio | Male, 76.1% Female, 23.9% | Male, 63.1% Female, 36.9% |
| Race ratio | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 12.9% White, 54.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |