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The differences between service advisors and sales people can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service advisor has an average salary of $46,308, which is higher than the $42,010 average annual salary of a sales person.
The top three skills for a service advisor include customer service, product knowledge and basic math. The most important skills for a sales person are basic math, phone calls, and POS.
| Service Advisor | Sales Person | |
| Yearly salary | $46,308 | $42,010 |
| Hourly rate | $22.26 | $20.20 |
| Growth rate | -4% | - |
| Number of jobs | 222,424 | 378,132 |
| Job satisfaction | 4 | 5 |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 43% |
| Average age | 40 | 41 |
| Years of experience | 12 | - |
Service Advisors specialize in customer service in a car dealership or automotive shop. Acting as a front-desk representative, it is the Service Advisor's responsibility to greet clients and offer assistance, provide necessary and accurate information to customers regarding the automotive issues and needed repairs, respond to inquiries, and introduce the clients to the available mechanics. Moreover, Service Advisors must inform clients regarding the costs and warranties, keep the clients updated with the status of the repairs, coordinate with suppliers, and as well as manage the schedule of the mechanics.
A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.
Service advisors and sales people have different pay scales, as shown below.
| Service Advisor | Sales Person | |
| Average salary | $46,308 | $42,010 |
| Salary range | Between $26,000 And $79,000 | Between $14,000 And $121,000 |
| Highest paying City | New York, NY | Oceanside, NY |
| Highest paying state | New Jersey | California |
| Best paying company | BP America Inc | Douglas Elliman |
| Best paying industry | Finance | - |
There are a few differences between a service advisor and a sales person in terms of educational background:
| Service Advisor | Sales Person | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service advisors' and sales people' demographics:
| Service Advisor | Sales Person | |
| Average age | 40 | 41 |
| Gender ratio | Male, 69.4% Female, 30.6% | Male, 70.5% Female, 29.5% |
| Race ratio | Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 21.1% Asian, 6.1% White, 56.0% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.3% White, 56.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |