Customer service/work from home agents
Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
Patient Services Representative
Columbus, OH
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Easton, OH (with occasional support at nearby clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
A culture that values solutions and encourages growth
This is a 32-40 hour full time flex position
Schedule:
Monday & Wednesday: 8am-4:30pm
Tuesday & Thursday: 8am-5:30pm
Friday: 8am-2:30pm
Explore more at ADVENT Careers
Salary Description $16.28 - $20.35 per hour
Customer Service Advocate
Groveport, OH
Requisition ID: 904577 Store #: E04087 Ops - Cust Svc - Order Entry Col Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
The primary focus of this position is to successfully complete customer requests within the lab on behalf of Customer Service. Duties in this position are typically repetitive, requiring analysis and use of individual judgment. Specific duties for this position include use of technology systems, troubleshooting problem jobs, and industry/position required knowledge. Creating partnerships with the lab, fellow peers, and accounts to achieve customer satisfaction. Supervision of this position ranges from general to minimal.
MAJOR DUTIES AND RESPONSIBILITIES
Manage customer requests via Salesforce cases to successful outcome.
Manage workflow and scheduling to ensure jobs are completed and customer needs are met in a timely manner.
Provide quality customer service by answering customer calls, responding to customer questions/concerns, handle technical questions/concerns and conduct outbound calls (Missed ETAs, Follow up requests, Back-order substitutions)
Prioritize and problem solve complex customer issues and concerns.
Provide quality customer service by answering & responding to Incoming Internal Customer Service requests, Sales Force/Lab activities, and Cases in a timely manner.
Conduct professional communication with customers.
Occasional Modification of jobs to customer specifications.
Act as a liaison between the Lab, Customer Service, and Internal-company laboratories.
Perform other duties within the customer service department or other areas as assigned.
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.
BASIC QUALIFICATIONS
High School education or equivalent required
4+ years previous related optical experience and/or training
Data Entry knowledge
Lab process flow knowledge
Telephone/Email Etiquette
Active Listening
Familiarity with electronic communication methods such as email, instant messaging, and chat services.
Basic ability to add and subtract.
Understand decimal numerical sequencing.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively in a team environment.
Ability to use professional language/conduct when communicating externally to customers.
Keyboarding skills with the ability to do 10 key.
Basic computer hardware knowledge
PREFERRED QUALIFICATIONS
ABO (AMERICAN BOARD OF OPTICIANRY) Certification
Microsoft Office programs required (Excel, Word, etc.)
Gmail and Google Suite of Web Based Applications
Eclipse Order Entry experience
Optifacts experience
Salesforce.com experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Columbus
Job Segment:
Data Entry, Ophthalmic, Social Media, Administrative, Healthcare, Marketing
Third Shift Customer Service
Columbus, OH
The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time.
Essential Duties and Responsibilities
Greet members, prospective members and guests by providing exceptional customer service
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
Maintain the neatness and cleanliness of the club
Monitor for safety of persons and cleanliness in the club
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
Cleaning background preferred
Customer Service background preferred
A passion for fitness and health
Upbeat and positive attitude!
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
Strong listener with the ability to empathize and problem solve
Demonstrate diplomacy in all interactions while using appropriate behavior and language
High School diploma/GED equivalent preferred
Must be 18 years of age or older
Physical Demands
Continual standing and walking during shift
Acknowledgement of members when maintaining the facility
Must be able to occasionally lift up to 50 lbs
Will dilute and clean with chemicals throughout shift
Clean and sanitize equipment, restrooms and surfaces throughout the club
Monitor club and assist members throughout entirety of shift
Language Services Associate
Columbus, OH
**The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required.
**Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington**
**Responsibilities**
**Key Responsibilities**
+ Receive and manage incoming interpretation and translation requests.
+ Assign qualified language professionals based on language, specialization, and availability.
+ Monitor task progress and ensure timely delivery of services.
+ Maintain clear and consistent communication with clients and interpreters/translators.
+ Assist in maintaining an up-to-date database of language professionals, including certifications and availability.
+ Track performance metrics and ensure compliance with service standards.
+ Identify gaps in language coverage and assist in recruitment efforts.
+ Guide new clients through onboarding, including service setup and expectations.
+ Provide responsive support and troubleshoot service issues.
+ Collect feedback and collaborate with internal teams to improve client experience.
+ Travel to client sites for consultations, presentations, and relationship-building.
+ Promote language services and identify upselling opportunities.
+ Represent the company at industry events and networking opportunities.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience).
+ 2+ years of experience in resource management, scheduling, or client services (language services preferred).
+ Strong organizational and multitasking skills.
+ Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience.
+ Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships.
+ Familiarity with industry-specific platforms related to language services or translation management.
+ Proven ability to manage and allocate resources effectively under time-sensitive conditions.
+ Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
· Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
· Exceptional verbal and written communication skills.
· Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
· Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
· Must be self-motivated and able to work well independently as well as on a multi-functional team.
· Ability to handle sensitive and confidential information appropriately
· Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
**Desired Qualifications:**
· Multilingual abilities are a plus
**Reports to: Language Services Program Manager**
**Working Conditions**
· Professional remote office environment.
· Occasional travel required for onsite client visits
· Must be physically and mentally able to perform duties extended periods of time.
· Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
· Must be able to establish a productive and professional workspace.
· Must be able to sit for long periods of time looking at computer screen.
· May be asked to work a flexible schedule which may include holidays.
· May be asked to travel for business or professional development purposes.
· May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $60,000.00 - USD $75,000.00 /Yr.
Submit a Referral (****************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103641_
**Category** _Language Services_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Contact Center Agent
Richwood, OH
Job Description
Contact Center Agent
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
The Contact Center Agent position is very important and valued because you will be educating and assisting our most valuable asset - our customer - in a new and challenging way. Our Contact Center Agents must be highly skilled and possess knowledge touching all areas of the Richwood Bank.
Richwood Bank prides itself on unique culture and all team members should be active and engaged participants.
Richwood Bank has a comprehensive benefits package for full time employees including but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full-time and part-time employees have access to a 401(k) plan, an enhanced Wellness program, tuition reimbursement and tons of professional development opportunities!
Essential Functions
Greets customers by phone and chat pleasantly and effectively
Educates customers how to gain the most potential from the current services they have, and recognize opportunities to cross promote more products and services that will benefit their life goals
Demonstrates knowledge of all accounts, products and services offered
Supports customers with all account and service needs that are capable via phone or chat
Sets appointments with customers who may need to be physically present for banking needs
Communicates with teams and branches of appointments or customer follow up needs
Stays current on rates for CDs, savings IRAs and interest-bearing checking
Listens to customer needs and recommend the best solutions to help them succeed
Assists team with miscellaneous office support as needed and when time allows
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud
Strong Problem-solving skills
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast-paced environment
Ability to identify opportunity to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Maintain confidentiality at all times
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Accurate typing skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail
Education
High School Diploma or GED required; college preferred
One year banking required
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Advisor - 508
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Patient Services Representative I
Columbus, OH
Columbus Arthritis Center is one of the largest Rheumatology practices in Ohio, and we are expanding to the East side of Columbus.
Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported in their healthcare journey.
We are also dedicated to fostering an environment where each employee is valued, empowered, and encouraged to grow personally and professionally. Every employee is valued and considered an integral part of our success.
Columbus Arthritis Center is looking for a full-time Medical Receptionist to join our Patient Services Team. This is a Monday - Friday, daytime position. This position is responsible for patient scheduling/re-scheduling, facilitating patient flow by notifying providers of patients' arrival, and greeting all patients and visitors to the Practice.
Core Values and Objectives
Attendance & Punctuality
Reliability/Dependability
Communication Skills
Judgment & Decision-Making
Initiative & Flexibility
Cooperation & Teamwork
Competencies
Knowledge of position
Quality of work
Customer Service
Positive attitude and professionalism
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The functions listed below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
Greets and assists patients and visitors in a courteous and professional manner
Provides friendly, compassionate, and patient-centered customer service
Schedules patient appointments accurately and efficiently utilizing the NextGen system
Verifies and ensures completeness of patient registration documentation
Verifies and enters patient demographic information into the NextGen system
Notifies clinical staff of patient arrivals
Collects payments from patients, post amounts, and balance drawer at the end of the day
Open and close the office and all duties associated with that function
Respect patients' right to privacy and confidentiality (HIPAA). Communicate effectively through verbal and written interactions so that the receiver understands the information
Ability to follow Physician's orders (oral and written)
Provides friendly, compassionate, and patient-centered customer service
Addresses patient inquiries, concerns, and needs with empathy and compassion
Communicate cordially with other staff to ensure efforts are coordinated and a high-quality service is provided
Show appropriate compassion through communication. Ability to speak clearly and concisely
Reports for work on time
Adhere to the established work hours and break times
Relocate up to 25 lbs.
Write with a pen or pencil
Key/type (i.e., use a computer)
Maintain an orderly and professional working atmosphere
Abide by Columbus Arthritis Center policies
Physical Demands/Working Conditions
Associate will be required to work for extended periods at a computer
Associate will be sitting and or standing for prolonged periods of time
Other Duties
This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
Patient Dining Associate
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Responsibilities And Duties:
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
Minimum Qualifications:
No Degree or Diploma
Additional Job Description:
Individuals aged 16-18, without a High School Diploma/GED with an applicable work permit may be considered.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Auto-ApplyPatient Service Representative
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for November 2025+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Auto-ApplySenior Product Associate, Payment Experiences and Services
Columbus, OH
JobID: 210688532 JobSchedule: Full time JobShift: Day : Short Description The Senior Associate for the Payment Experiences and Services (PxS) Product team plays a crucial role in supporting move money services by managing backlogs, writing epics and user stories, and collaborating with scrum teams. This position requires working closely with product leads and stakeholders across the Banking Payments organization to ensure the successful development and implementation of payment solutions. The role requires strong communication skills, a solid understanding of agile methodologies, and experience in product management to effectively prioritize tasks and drive the product vision forward.
Description
The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
The Senior Associate, Payment Experiences and Services (PxS) will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services.
We are looking for a talented and impactful individual with both high IQ and EQ to drive strategic direction and integrate a business agenda that spans multiple teams, partners, and lines of business (LOBs). The ideal candidate should be highly organized, self-motivated, and possess strong strategic thinking and communication skills, with a keen focus on execution. This role demands someone who can effectively connect the dots across various stakeholders to ensure cohesive and successful outcomes.
Job responsibilities
* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
* Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
* Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
* Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
* Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
* Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required Qualifications, Capabilities, and Skills:
* 3+ years of experience in product, financial services, technology, project management, or other relevant fields.
* Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
* Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
* Demonstrable experience as an interface between business and technical teams.
* Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
* Self-starter with a mindset focused on problem management/resolution and continuous improvement.
* Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
Preferred Qualifications, Capabilities, and Skills:
* Background in financial services, retail banking, or payments is a plus.
Auto-ApplyService Writer
Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities:
Customer Interaction:
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination:
- Create work orders and distribute them to technicians with all necessary information.
- Prioritize and schedule repair work based on urgency and shop capacity.
- Ensure accurate documentation of work performed, parts used, and technician time.
- Monitor the progress of repairs and follow up with technicians to meet deadlines.
Technical & Administrative Tasks:
- Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers.
- Order parts and supplies as needed, verifying availability and pricing.
- Review completed repairs for accuracy and proper documentation before invoicing customers.
- Process payments and manage invoicing efficiently.
Customer Service Excellence:
- Address complaints or disputes professionally and work to resolve them to the customers satisfaction.
- Maintain strong relationships with customers, promoting repeat business.
- Suggest preventative maintenance or future services based on vehicle history.
Qualifications:
- Experience:
- 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop.
- Knowledge of diesel engines and repair processes is highly preferred.
- Skills:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities to manage multiple work orders.
- Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent).
- Basic understanding of accounting or invoicing.
- Education:
- High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus.
Work Environment:
- Primarily office-based, but occasional work in the repair area may be necessary.
- Fast-paced environment with frequent interruptions.
Schedule:
- Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included.
Salary:
- Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
Automotive Service Advisor
Columbus, OH
Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation
Why You'll Like This Job
If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department.
No high-pressure sales - just excellent service and clear communication.
What You'll Do
Greet customers and check vehicles in for service
Listen to concerns and recommend needed maintenance and repairs
Communicate with technicians regarding vehicle status
Provide accurate estimates and timelines
Keep customers informed throughout the service process
Build long-term customer relationships
What We're Looking For
Customer service or advisor experience preferred
Automotive service advisor experience is a plus (but not required)
Strong communication and organization skills
Reliable attendance and professional attitude
Ability to multitask in a busy environment
Valid driver's license and ability to meet required MVR standards
What We Offer
$65,000-$110,000 annual earning potential
Commission guarantee during training
Paid training and onboarding support
Medical, dental, vision, and 401(k)
Paid time off and holidays
Employee discounts on vehicles and service
Career growth within a well-established dealership group
Patient Service Representative- Family Medicine North
Columbus, OH
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday-Friday 8am - 4:30pm
Columbus, OH
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Medical Patient Services Representative
Westerville, OH
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Auto-ApplyCustomer Service Agent
Canal Winchester, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: Customer Service Agent - 104556
Time Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Labor and Training Management:
* Reports inconsistencies or problems to Supervisor or Operations Manager.
* Manages order flow to ensure daily requirements are fulfilled.
* Coordinates special warehouse projects.
* Key resource for personnel needing assistance.
* Responsible for locking and securing the facility as scheduled or required.
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation
* Will assist in forklift operation and certification for new and existing associates.
* Direct the operations of the CSR team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
Customer Service
* Respond to all requests (internal and external) in a courteous, professional, and timely manner
* Coordinate all inbound and outbound activity for assigned accounts
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Investigate and communicate client complaints in accordance with established contact, site and company protocol
* Oversees the shipping and receiving activity for the Customer Service Department
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Prepare required activity reports accurately and efficiently for site management
* Research discrepancies that may occur in the shipping and receiving process
* Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling.
* Assisting with any clerical and floor duties management requires.
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* Assists in overseeing warehouse inventories
* May work as part of a team or independently
* Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility
* Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations
* CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyMember Care Advocate
Columbus, OH
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time Member Care Advocate to be a financial hero to our members! This position is located in our Member Care Center located in Downtown Columbus.
Our hero's mission is to . . .
Accurately perform member requests.
Uncover and suggest financial services to meet the member's needs.
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay.
Take initiative and finds solutions.
To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need.
At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience. Financial institution experience is preferred.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
Salary Description $19.00 - $20.00
Patient Service Representative - East Obstetric and Gynecology - Springfield Medical Office
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
* Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
* Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
* Ability to answer internal and external calls in a friendly and helpful manner
* Must possess the ability to troubleshoot and resolve problems promptly
* Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
* Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
* Other duties as assigned
Education:
* High School Degree or GED
Experience:
* Prior experience in the healthcare field or a related area is preferred but not required
* Knowledge of medical terminology preferred but not required
* Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
* Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
* Engage with staff and patients in a professional manner
* Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Auto-ApplyPATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Chillicothe, OH
Unidine Unidine is hiring immediately for a full time **PATIENT DINING ASSOCIATE (DIETARY AIDE)** position. + **Location** : Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. + **Schedule** : Full time schedule. 8 or 12-hour shifts. Days and hours may vary, further details upon interview.
+ **Requirement** : Previous food service, customer service, or hospital experience preferred. **Willing to train!**
+ **Pay Range** : $16.50 per hour to $20.00 per hour
**WHAT'S IN IT FOR YOU** A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
**YOU'D MAKE A GREAT ADDITION TO OUR TEAM** Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
**Job Summary**
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Essential Duties and Responsibilities:**
+ Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
+ Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
+ Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
+ Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
+ Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
+ Follows facility and department infection control policies and procedures.
+ Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
+ Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
+ Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
+ Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
+ Performs other duties assigned.
**Qualifications:**
+ Ability to read, write and interpret documents in English.
+ Basic computer and mathematical skills.
+ Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
**BENEFITS FOR OUR TEAM MEMBERS**
+ **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************** _or copy/paste the link below for paid time off benefits information._
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Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1491390
Service Writer
Mechanicsburg, OH
Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect.
Responsibilities:
• Take customer phone calls
• Convert phone calls and in-store customer visits into work orders in the dealer business system
• Assign service technicians to work orders
• Track communication from the service technicians as notes to the work orders
• Open and close work orders with correct information to create precise billing totals
• Great customers and phone calls with friendly and positive customer service
• Check with service technicians on progress of repairs
• Discuss problems and issues with customers to help the service technicians diagnose the problem
Pay:
• Pay based on experience and work ethic.
• Time and a half paid for any hours worked over 40 hr/wk.
• Raises offered based on performance and time spent within the company
Benefits (available after 90 days):
• Medical, Dental, Vision, and Life insurance
• HSA with Free Contributions
• Paid time off/Paid Holidays
• Matching 401k program
• Uniform Services
• Tuition and Training Reimbursements available
Company Culture
• Family-owned business with direct communication from the owner
• Customer focused business, partnering with each customer on their behalf
• Belief in hard work ethic and teamwork to assist each customer
• Understanding on flexible schedules on family events and emergencies
• Belief in customer satisfaction over efficiencies or gross profit
About Apple Farm Service:
Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more.
If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.