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Service associate jobs in Tucson, AZ

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  • Customer Service Representative

    Afni 4.1company rating

    Service associate job in Tucson, AZ

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 3d ago
  • Customer Sales Representative

    Afni 4.1company rating

    Service associate job in Tucson, AZ

    Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 3d ago
  • Inside Sales/Customer Service Professional

    Fastsigns 4.1company rating

    Service associate job in Tucson, AZ

    Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Technical Rep - Horizon Spa & Pool Parts

    Leslie's Pool Supplies (DBA

    Service associate job in Tucson, AZ

    DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: Horizon Spa & Pool Parts, Inc. is a pool and spa parts distributor catering to the repair parts and equipment needs of service, repair, construction, and retail companies nationwide since 1992. We maintain warehouses in Tucson and Memphis and our professional staff conducts the majority of our business over the phone, e-mail, or the Internet. Mission/Job Scope The Technical Sales & Support Representative Level 1 answers inbound sales calls, anticipates client needs, resolves concerns, and provides technical support on our products and services. The Technical Sales & Support Rep will also assist in developing new business opportunities by expanding Horizon's clientele base through outbound calling. Although training is provided to familiarize the candidate with our business model, prior technical field skills and sales skills must be demonstrated. Essential Competencies * Excellent verbal, written, and interpersonal skills. * Professional telephone communication skills and active listening. * Accurate sales order entry from phone and e-mail activities. * Must demonstrate exemplary detailed record-keeping skills. * Ability to work successfully with minimal supervision. * Must demonstrate excellent time management skills. * Persistence, tenacity, and an optimistic attitude. * Drive to exceed customer expectations and contribute ideas to achieve this goal. Qualifications * Familiarity of major industry players along with knowledge of common practices and technologies in the aquatics industry is highly desired. * Three to five years of repair or service experience in the aquatics industry is helpful. * Must develop an awareness and appreciation of Horizon's business philosophy. * Ability and willingness to seize any technical sales opportunities that may present themselves. * Professional telephone communication skills a must. * Persistence, tenacity, an optimistic attitude, and a high energy level are required. * Experience and confidence making outbound sales calls. * A strong history of driving new and current business. * Willingness to be held accountable to performance goals by both teammates and by team leader. Compensation Range: $20.00 - $38.00 Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day. #FieldHiring
    $20-38 hourly 26d ago
  • Member Contact Specialist

    Hughes Federal Credit Union 4.7company rating

    Service associate job in Tucson, AZ

    Job Description Member Contact Specialist In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance. You will help resolve member inquires, perform account updates and transactions, and refer members to the appropriate departments when needed. Salary: $21.00-$28.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Provide timely and effective assistance to members via phone. Meet established call volume goals. Perform member identifications verification in compliance with policies. Accurately resolve inquires or direct members to appropriate departments. Update member contact information and perform account/loan transactions. Identify and recommend credit union products and services to benefit members. Review and resolve after-hour escalation calls and messages. Assist with daily mail and correspondence distribution. Qualifications: Required: Six months of similar or related experience High school diploma or equivalent preferably Ability to adapt to a fast-paced digital workflow Ability to handle sensitive information with discretion Customer service experience, preferably in financial services Strong communication and problem-solving skills Preferred: Knowledge of credit union services and financial products Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace. Powered by JazzHR 0tk4gy5DKz
    $21-28 hourly 16d ago
  • Customer Service Representative and Dispatcher

    Yellowstone Local 3.9company rating

    Service associate job in Tucson, AZ

    The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive Pay: $18 - $22 per hour starting, DOE Weekly Hours: 34 hours per week Opportunity to work with a high-performing and supportive team Set Schedule: Monday and Tuesday: 7 AM - 4 PM (in office) Monday and Tuesday: 4 PM - 8 PM (remote) Wednesday, Thursday, and Friday: 7 AM - 10 AM Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $18-22 hourly 60d+ ago
  • Customer Service Specialist (CUSTO005799)

    RBC 4.9company rating

    Service associate job in Tucson, AZ

    SARGENT AEROSPACE & DEFENSE Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams. Responsibilities: Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts Order acknowledgement, processing, modifications, and maintenance (contract files) Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims. Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales) Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.) Support Finance in the resolution of unresolved invoices. Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis. Experience with contract management systems including customer portals. Coordinate product returns, repairs, and warranty claims Must be a team player, self-starter, problem solver, and adaptable. Detail-oriented, well organized, and capable of thriving in fast paced environments. Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates. Minimum Qualifications Associate's degree or Equivalent experience Experience, training, and demonstrated performance in the following areas: Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful) Administrative Skills (organizational, time management, planning, problem solving) Experience Using MS Office, MS Excel, ERP Systems and customer portals Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX Familiarity with sales and support with cross functional technical calls Must be a U.S. Citizen Attendance and punctuality at work are essential functions of this position.\ Preferred Qualifications Experience as a Customer Service Specialist for the Aerospace and Defense Markets Bachelor's or better in General Business. Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft Flexible Schedules 3 & 4-day work week ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas. EEO/AA/F/M/Vet/Disabled
    $29k-37k yearly est. 11d ago
  • Distribution Ctr Customer Service Coordinator

    Offshore International 4.1company rating

    Service associate job in Tucson, AZ

    COMPANY: The ILS Company DEPARTMENT: ILS Distribution Center FLSA STATUS: Non-exempt REPORTS TO: Distribution Center Customer Service Team Lead Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time. Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions. Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request. Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company. Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements. Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc. Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies. Submits all final documentation for shipments to Import/Export and Finance departments for invoicing. Performs other related duties as assigned. MINIMUM QUALIFICATIONS (Education, experience, certification): High school diploma. Minimum of two (2) years of experience in a high-pace customer service environment. Two (2) years of experience in a warehouse or logistics environment is preferred. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must be able to communicate professionally, clearly and concisely, orally and in writing. Proficiency in Microsoft Office, Excel, as well as all around technical proficiency. Ability to prioritize multiple tasks. Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads. BENEFITS: Health, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Long Term Disability Insurance 401(k) 401(k) matching Paid Time Off Sign On Bonus Performance Bonus Referral Program Tuition Reimbursement KEY PERFORMANCE INDICATORS: This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence. WORKING CONDITIONS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
    $31k-41k yearly est. Auto-Apply 32d ago
  • Customer Service Assitant

    Workoo Technologies

    Service associate job in Tucson, AZ

    Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years. Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement. Qualifications: Really good spoken communication skills Have excellent consumer association as well as interaction abilities Upbeat & favorable perspective along with great power Interacts properly with individuals and also groups Maintains really good customer relationships Customer Support and/or Consumer Purchases experience chosen Interacts successfully along with all amounts of administration and employees Team player Legitimately licensed to operate in the USA/Canada/United Kingdom Perks: Total Perks 100% distant job Flexible work routine with choice to work coming from property Weekly wages and performance-based regular monthly bonus offers Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
    $28k-36k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service associate job in Tucson, AZ

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-35k yearly est. 6d ago
  • Part Time Customer Service Associate

    Hertz 4.3company rating

    Service associate job in Tucson, AZ

    As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Wage: $16.00 hourly Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Additional Requirements: Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
    $16 hourly Auto-Apply 6d ago
  • Customer Service Associate

    Alphagraphics-Us012

    Service associate job in Tucson, AZ

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team! The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Position available at Grant and Swan (Midtown). We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to our customers. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus! Requirements: Minimum of 1 year customer service experience including direct customer interaction Minimum 1 year sales experience preferred Minimum 1 year of experience in the printing industry preferred Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Must be proficient on Microsoft Office Suite Must have strong mathematical skills Minimum High School Diploma or GED Must have valid, AZ Driver's License and dependable vehicle Proper telephone etiquette and excellent written and verbal communication skills Highly detail-oriented with strong organizational, follow up and time management skills Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development. About AlphaGraphics Commercial Printing Services: We have been a prominent printer of choice for over 40 years in the Tucson community. We have a diverse, engaged group of employees who provide our clients with outstanding customer service and quality design, direct mail, print and signage. In addition, as a franchise, we have access to training resources, and material that support business best practices, which assist in developing successful employees. AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results. AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc. AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer
    $28k-38k yearly est. 14d ago
  • Customer Service - North Tucson

    Accurate Placement

    Service associate job in Tucson, AZ

    Details: JOB TITLE: Customer Service/Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in a customers vehicle. 1) Greeter / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. to 5:00 p.m., Monday - FridayPay: $16.04 per hour Location: Tucson, AZ 85741Type: Temporary, with the possibility of hire Duration: Ongoing, up to a two-year maximum Benefits: Available after eligibility period is met DUTIES Provide excellent customer service. Explain the testing process and requirements Oversee road test for earning a driver's license. Oversee Parking Test for earning a driver's license. Complete pre trip vehicle Inspection. Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle. Typical timelines: Approximately 20 Min per test. Document and score the test - issue pass/fail based on qualifications observed. Inform applicant/driver of test results. Handle, file, and record documentation. Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS FINGERPRINT CHECK REQUIRED Background check required Must be at least 21 years old Proven customer service skills (1 to 2 years minimum) Must have a valid Arizona driver's license Must enjoy working with people in person Ability to explain testing process and requirements Ability to oversee road and parking tests Ability to use a computer to record documentation
    $16 hourly 60d+ ago
  • Customer Service Administrator

    Rigo Pest Prevention

    Service associate job in Tucson, AZ

    Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. You don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well. Requirements A high school diploma or G.E.D. A genuine desire to learn the pest control business A stable work history Solid communication skills Strong computer skills Primary Responsibilities Answer inbound phone calls dispatching sales and service calls Communicate solutions and expectations to customers. Complete data entry to support customer inquiries Assist the Office Manager and administrative team as needed Perform outbound activity to collect payment on all past-due accounts Master software systems like Pest Routes, Trello, and Monday Successful candidates will have the capacity to excel in the following areas: Be polite and helpful over the phone Communicate clearly and fluently Be patient and resilient with team members and customers Work on several things at once - for example, talk to the customer, find information on the computer, and input data. Stay calm under pressure and work to meet objectives Keep a pleasant demeanor when dealing with complaints and difficult situations Learn and master procedures and customer support software packages Customer Relations When working with a customer, office administrators represent RIGO PEST. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or frustrated due to missed appointments or treatments that did not effectively eliminate their pest issues. Staff must be courteous, tactful, and clear when communicating pest management solutions to customers. Teamwork Our administrative and technical staff work together as a team, treating each other respectfully and putting the team's needs over their own. Administrators must be flexible and anticipate that their schedules could be interrupted if management determines that help is needed elsewhere. Friendly, respectful communication is a must to ensure effective teamwork. Attention to Detail Office staff must pay careful attention to details. Customer account data must be managed carefully and accurately to ensure effective pest service treatments can be effective. View all jobs at this company
    $29k-38k yearly est. 60d+ ago
  • CSR- Client Service Representative

    New Swvmg

    Service associate job in Tucson, AZ

    Customer Service Representative We are seeking a friendly and reliable Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and customers. Your role is critical in ensuring our customers remain satisfied with our products, services, and the overall experience they receive while interacting with our company. Responsibilities: Responding to customer inquiries via phone, email, and chat in a timely and professional manner. Providing accurate and helpful information to customers regarding our products and services. Resolving customer complaints and issues in a calm and empathetic manner. Maintaining accurate records of all customer interactions and transactions. Collaborating with other departments to ensure customer satisfaction and resolve issues. Requirements High school diploma or equivalent. Previous experience in customer service or a related field. Excellent communication skills, both written and verbal. Strong problem-solving and conflict resolution skills. Ability to handle high-stress situations and remain calm under pressure. Proficiency in Microsoft Office and other computer software. If you have a passion for providing excellent customer service and are looking for a supportive and inclusive work environment, we encourage you to apply for this position. Shifts are 8 hours, and the times vary as well as the location. If you're looking for a career with management opportunity - we are a good place to call home. Benefits: · 401(k) matching · Health Insurance paid up to $400/month. · Dental/Vision insurance · Employee assistance program · Employee pet discount · Life insurance · Paid time off/sick time · Professional development assistance · Referral program Salary Description starting at 17.00 per hour DOE
    $27k-39k yearly est. 60d+ ago
  • Wealth Management Client Associate (FP)

    Bank of America Corporation 4.7company rating

    Service associate job in Tucson, AZ

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy. Responsibilities: * Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings * Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests * Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk * Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA * Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Skills: * Account Management * Client Management * Customer and Client Focus * Issue Management * Oral Communications * Business Development * Client Solutions Advisory * Pipeline Management * Prioritization * Administrative Services * Emotional Intelligence * Referral Identification * Written Communications * Bilingual Spanish Preferred Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 37.5
    $35k-42k yearly est. 24d ago
  • Customer Service Associate

    San Francisco Giants 4.5company rating

    Service associate job in Oracle, AZ

    Job DescriptionAbout the Team:The Customer Service Team is responsible for providing exceptional customer service and ticket issue resolution through personalized, direct communication with Giants customers. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact and strives to build an inclusive culture where everyone is able to do and be the best version of themselves. About the Role:The San Francisco Giants are looking for a part-time (approx. 24 - 32 hours per week), seasonal Customer Service Associate. This role provides a unique opportunity to build a working knowledge of membership products, ballpark policy, sales and ticketing systems. The Customer Service team works closely with Ticket Operations, Ticket Sales, Client Retention, Community Relations, Ballpark Operations and many other departments supporting ticket revenue products and programs to elevate the fan experience. The Customer Service Associate is responsible for effectively responding to fan inquiries by phone, email, and in-person with courtesy and accuracy; working home games in-person; and raising the Giants Gold Glove Service standard. The ideal candidate is comfortable in rapidly changing environments, seeks information, contributes meaningfully to shared work, and keeps calm, confident, and curious when challenged. This role reports to the Supervisor, Customer Service within the Ticket Sales and Services department. It is an in-person role with your shifts scheduled at 24 Willie Mays Plaza in San Francisco, CA, ending in early October 2026. You're Excited About This Opportunity Because…· You are goal-oriented while also striving to provide prompt, accurate, and courteous service to Giants customers via phone, email, and in-person servicing on non-gamedays + gamedays· You empathize with customers while accurately addressing their ticketing needs and meeting our high customer service standards· You practice exceptional customer service and skillfully navigate complex situations with a “can do” attitude · You support and assist ticketing programs and product launches· You are energized by interacting and working with people · You keep a working knowledge of resources and applications of ticketing and ballpark policies· You educate, advise, and positively influence the fan experience· You are excited to sell and service ticketing products and programs· You take initiative to find efficiencies Qualifications· Experience: 12+ months of customer service-facing experience, preferably in the sports, retail, or hospitality industries · Technical Skills: Google Suite, general computer skills, typing· Technological aptitude to become proficient in: ticketing systems (ProVenue), Google Suite, MLB Ballpark app, and Customer Relationship Management software (Salesforce Service Cloud)· Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, strong interpersonal, written, and verbal communication· Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient, and ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays. Physical Requirements· Constantly perform desk-based computer tasks· Frequently sitting · Frequent stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use the telephone, sort/file tickets or paperwork, lift/carry/push pull objects that weigh up to 30 pounds · Frequent twist/bend/stoop/squat, kneel/crawl· We will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you We're Excited About You Because…· You are authentic, personable, and charismatic· You are motivated to contribute meaningful individual work for a communal goal· You are curious, inquisitive, and perceptive· You are comfortable with ambiguity and strive to do the next right thing· You are a deliberate and intentional communicator· You are fulfilled by the ongoing process of learning and discovering answers· You enjoy creating a positive team environment· You dare to take initiative and align on mutual accountability across teams At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $ 26.00 /hour. In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. This job posting will remain open until we have identified a robust applicant pool. About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and InclusionAt the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply. At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
    $27k-33k yearly est. 7d ago
  • Member Contact Specialist

    Hughes Federal Credit Union 4.7company rating

    Service associate job in Tucson, AZ

    In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance. You will help resolve member inquires, perform account updates and transactions, and refer members to the appropriate departments when needed. Salary: $21.00-$28.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Provide timely and effective assistance to members via phone. Meet established call volume goals. Perform member identifications verification in compliance with policies. Accurately resolve inquires or direct members to appropriate departments. Update member contact information and perform account/loan transactions. Identify and recommend credit union products and services to benefit members. Review and resolve after-hour escalation calls and messages. Assist with daily mail and correspondence distribution. Qualifications: Required: Six months of similar or related experience High school diploma or equivalent preferably Ability to adapt to a fast-paced digital workflow Ability to handle sensitive information with discretion Customer service experience, preferably in financial services Strong communication and problem-solving skills Preferred: Knowledge of credit union services and financial products Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
    $21-28 hourly Auto-Apply 60d+ ago
  • Distribution Ctr Customer Service Coordinator

    Offshore International 4.1company rating

    Service associate job in Tucson, AZ

    Job Description COMPANY: The ILS Company DEPARTMENT: ILS Distribution Center FLSA STATUS: Non-exempt REPORTS TO: Distribution Center Customer Service Team Lead Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time. Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions. Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request. Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company. Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements. Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc. Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies. Submits all final documentation for shipments to Import/Export and Finance departments for invoicing. Performs other related duties as assigned. MINIMUM QUALIFICATIONS (Education, experience, certification): High school diploma. Minimum of two (2) years of experience in a high-pace customer service environment. Two (2) years of experience in a warehouse or logistics environment is preferred. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must be able to communicate professionally, clearly and concisely, orally and in writing. Proficiency in Microsoft Office, Excel, as well as all around technical proficiency. Ability to prioritize multiple tasks. Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads. BENEFITS: Health, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Long Term Disability Insurance 401(k) 401(k) matching Paid Time Off Sign On Bonus Performance Bonus Referral Program Tuition Reimbursement KEY PERFORMANCE INDICATORS: This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence. WORKING CONDITIONS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
    $31k-41k yearly est. 2d ago
  • Wealth Management Client Associate (FP)

    Bank of America 4.7company rating

    Service associate job in Tucson, AZ

    Tucson, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. **For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.** **Responsibilities:** + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset **Skills:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Administrative Services + Emotional Intelligence + Referral Identification + Written Communications + Bilingual Spanish Preferred **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $35k-42k yearly est. 24d ago

Learn more about service associate jobs

How much does a service associate earn in Tucson, AZ?

The average service associate in Tucson, AZ earns between $22,000 and $59,000 annually. This compares to the national average service associate range of $23,000 to $63,000.

Average service associate salary in Tucson, AZ

$36,000

What are the biggest employers of Service Associates in Tucson, AZ?

The biggest employers of Service Associates in Tucson, AZ are:
  1. University of Arizona Foundation
  2. PGA TOUR Superstore
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