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The differences between service center technicians and computer technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service center technician, becoming a computer technician takes usually requires 1-2 years. Additionally, a computer technician has an average salary of $39,767, which is higher than the $36,643 average annual salary of a service center technician.
The top three skills for a service center technician include strong customer service, customer service and troubleshoot. The most important skills for a computer technician are customer service, desk support, and network printers.
| Service Center Technician | Computer Technician | |
| Yearly salary | $36,643 | $39,767 |
| Hourly rate | $17.62 | $19.12 |
| Growth rate | 8% | 10% |
| Number of jobs | 129,827 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
A service center technician provides customer support on field visits. They manage installation, repair, and debugging on-site. They must listen to customers' concerns to identify problems. Typically, they work with a technician team.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Service center technicians and computer technicians have different pay scales, as shown below.
| Service Center Technician | Computer Technician | |
| Average salary | $36,643 | $39,767 |
| Salary range | Between $27,000 And $49,000 | Between $28,000 And $55,000 |
| Highest paying City | Dartmouth, MA | Alexandria, VA |
| Highest paying state | Massachusetts | Virginia |
| Best paying company | Ernst & Young | The Citadel |
| Best paying industry | Technology | Government |
There are a few differences between a service center technician and a computer technician in terms of educational background:
| Service Center Technician | Computer Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between service center technicians' and computer technicians' demographics:
| Service Center Technician | Computer Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 71.9% Female, 28.1% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |