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Service specialist jobs in Amarillo, TX - 141 jobs

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  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Service specialist job in Amarillo, TX

    Job Description AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 1d ago
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  • Call Center Customer Care Advisor I - P/T

    Firstbank Southwest 4.6company rating

    Service specialist job in Amarillo, TX

    Job Summary: Responsible for answering incoming customer calls and assists with various customer inquiries related to deposit accounts, loans, or other financial products/services. Education/Experience: A minimum of the following education/experience is required: High School Diploma/GED and 3 years' experience in banking; OR Associate Degree and 1 years' of experience in banking. Customer service experience is preferred, but not required. Bilingual in Spanish, preferred. Ability to work M-F, 1 pm - 6 pm, rotating Saturday's 9 am - 12 pm Job Specific Responsibilities: Handles incoming customer calls and provides accurate information. Ensures satisfactory resolution to inquiries and requests in a timely manner. Displays knowledge and proficiency in explaining processes and timelines associated to inquiries; sets and communicates expectations for inquiries requiring further action. Minimizes customer hold times and transfers. Strictly adheres to customer verification procedures to validate/verify the identity of customers prior to releasing information and/or assisting with inquiries or requests. Listens to and resolves customer complaints. If needed, escalates to appropriate Bank staff. Assists customers with card disputes, fraudulent activity, and stop payment processes. Orders checks and ATM/Debit cards. Assists customers with account transfers. Maintains and displays knowledge of all Bank products, services, processes, and policies. Analyzes customer information to identify opportunities for growth and expansion of services. Identifies cross-selling and referral opportunities. Displays knowledge and proficiency in explaining, selling, and administering products. Understands required documents to open consumer and business accounts. Maintains knowledge of consumer and business ownership types. Maintains and displays knowledge of marketing campaigns and actively promotes. Develops and maintains positive long-term relationships with customers. Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements (knowledge of the CIP and Beneficial Ownership process). Maintains current knowledge and consistent compliance with other banking Regulations and bank policies and procedures related to the position. Other duties as assigned. Required Technical Knowledge: General computer skills Microsoft Office, specifically Word and Excel Expectations of an Employee: Treat all customers and fellow employees with respect Exceed customer expectations Meet customer needs Conduct interactions with honest, ethical, and strong moral principles Perform at the highest level Take responsibility for actions Do what is expected Lead by example Work as a team Efficiently share information in a collaborating and proactive manner Pay attention to detail Solve problems Make sound decisions Manage time effectively Prioritize effectively Perform multiple tasks simultaneously Show up for work and be on time Comply with all laws and regulations Complete all required training Supervisory Responsibilities: None Amount of Travel: None Physical Requirements: May need to sit for long periods of time Sustained visual concentration while working at the computer Typing on a keyboard for long periods of time Handle high stress environment Benefits Include: Medical, Rx, Dental, and Vision insurance HSA, FSA, and Limited FSA Employer paid and voluntary Life Insurance/AD&D Short-Term Disability Long-Term Disability Accident/Hospital Indemnity/Critical Illness voluntary plans Identify Theft Protection 401k with employer match Vacation, Sick Leave, and Holiday pay Tuition Reimbursement Gym membership discounts Annual payrate increases Incentive based bonuses It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
    $30k-33k yearly est. 12d ago
  • Customer Service

    U.S. Cleaners

    Service specialist job in Amarillo, TX

    Job DescriptionSalary: Business is booming!! Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed. Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
    $27k-49k yearly est. 12d ago
  • Client Specialist Key- Amarillo

    Knitwell Group

    Service specialist job in Amarillo, TX

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00351 Amarillo, TX-Amarillo,TX 79109Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $33k-56k yearly est. Auto-Apply 51d ago
  • GTC Transactional Specialist

    Home Bancshares, Inc. 4.0company rating

    Service specialist job in Amarillo, TX

    The GTC Transactional Specialist is responsible for the timeliness and accuracy of all document processing for distribution transactions. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Receives and maintains transactional documents for processing of any outgoing funds via withdrawal or transfer request. This duty is performed daily. 2. Completes annual required minimum distribution (RMD) process for IRAs including notification to account holders, election of payments, letters of explanation and establishing transfers for monthly, quarterly or semiannual payments. This duty is performed as needed. 3. Reviews and prepares distributions such as Recharacterizations, Conversions, Secondaries, etc. This duty is performed as needed. 4. Follows-up with customers on outstanding documentation required for completion of files;. This duty is performed as needed. 5. Ensures quality control of all documents prior to sending to appropriate department for additional processing; and. This duty is performed daily. 6. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 8. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Accounting, Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making. While performing the functions of this job, the employee is frequently required to use hands to finger, handle, or feel, talk or hear; and occasionally required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * Must be proficient in Microsoft Office applications, Internet, e-mail and a working knowledge of accounting software * Must have excellent organizational, interpersonal and communication skills * Must be able to multi-task and be detail oriented * Must have the ability to interpret documents such as operating instructions and procedure manuals * Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Must have the ability to deal with problems involving several concrete variables in standardized situations * Must have working knowledge of accounting principles to include G/L processing
    $54k-87k yearly est. 24d ago
  • Client Services Specialist

    First Financial Group of America 3.7company rating

    Service specialist job in Amarillo, TX

    The Client Services Specialist is responsible for marketing and sales, enrollment facilitation and administrative duties including preparing spreadsheets and marketing materials, preparing memorandum, emails and other communications in support of the regional sales manager and the West Texas sales team. Additionally, from time to time they will source, develop, soft sell, promote, market and administer insurance products and administrative services of FFGA. The CSS collaborates with internal and external clients to facilitate billing, bill reconciliation, and generate payroll reports, as well as develop client relationships and the company's benefit & CRM system. This position will work with school districts in the K-12 market assisting the sales team with providing product options in core and voluntary benefits. Qualifications * Must have Group One Life and Health License or be able to obtain in 90 days. * 2 years proven track record in customer service. * 2 years of Administrative Assistant experience. * Willing to travel 40% of the time in and out of assigned territory with overnight stays. * Strong customer service skills and a proven track record of handling sensitive client information. * Must have proven oral & written communication, as well as presentation skills through work. * Must have strong knowledge and work experience using Excel, Word & Outlook. * High school diploma required or equivalency required (GED). Preferred Qualifications * 2 years experience working with benefits (medical, dental, vision, prescription drug service and retirement plans). * Bachelor's Degree from an accredited university. * Knowledge of general benefit plan terminology highly preferred. * Knowledge of the K-12 market benefits highly preferred. Must be able to obtain and maintain security clearances and successfully complete a thorough background check. EQUAL OPPORTUNITY EMPLOYER
    $48k-76k yearly est. 24d ago
  • CSA PM1 Technician

    Warren Cat 4.3company rating

    Service specialist job in Amarillo, TX

    TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $24k-31k yearly est. Auto-Apply 43d ago
  • Quality Operations Specialist

    804 Technology

    Service specialist job in Amarillo, TX

    Job DescriptionExperience: Continuous Improvement/Green Belt certification preferred Geometric Dimensioning and Tolerancing training preferred CATIA training preferred Must have Experience in Technical writing preferred Must be proficient in the use of Microsoft Office applications (Outlook, Word, Power Point and Excel Must have excellent oral and written communication skills are required 3 to 5 years' experience in aviation preferred Strong knowledge in Bell's systems (ENOVIA, SAP, Qlikview etc.) preferred Job Responsibilities: Assist and coordinate First Article Inspection activity: Resolve CAMs issues related to FAI's Assist in the creation and tracking of First Article Requirement Records (FARR) Knowledge of FAA certification procedures for products and articles in accordance with 14 CFR Part 21. (21.33) 8130-9 Statement of conformity preferred Experience working with an ODA Unit Member or an FAA designee DARF preparing conformity packages for parts, assemblies, and installations preferred Experience with documentation and build records like C of C's, 8130-9's, material certs for traceability of raw material to final product. Inspection check sheets/acceptance test reports Provides reports and status updates as requested Perform planned instruction reviews to ensure adequacy and adherence to customer requirements Identify opportunities to engage the workforce in building quality into our products Maintain a team environment that simultaneously includes compliance to requirements and continuous process improvement Maintain an in-depth knowledge of Bell department and plant policies and procedures. Education: Must have Bachelor's Degree
    $41k-65k yearly est. 17d ago
  • Wraparound YES Waiver Care Coordinator [1297]

    Texas Panhandle Mental Health

    Service specialist job in Amarillo, TX

    Wraparound YES Waiver Care Coordinator [1297] Program: Amarillo, Texas -Youth Empowerment Services Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time Essential duties and responsibilities: Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language Wraparound Care Coordinator will work with providers in the community, as well as family members across several life domains, to develop intervention strategies in a team-based approach Networking with the community and family members in developing a team, working with very intensive needs of youth and their families, in guiding them through safety planning, crisis intervention, discovering strengths, developing underlying needs that could be causing the at-risk behavior, and empowering families to take leadership roles in their treatment Learn the National Wraparound Institutes wraparound approach and is responsible to attend all required trainings Work in a team approach with YES Waiver & Children's Behavioral Health Department working with youth ages 3-18 years Organize culturally competent care activities and collaborating among all participants involved with the youth's care Additional duties include: assessment & treatment planning, working within the team to ensure appropriate services are scheduled and delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives Provide services via phone & face-to-face, in both home and community-based settings Spend at least half of his/her working time directly working with the youth, family, and/or family supports Assist & collaborate with C&A BH Team in covering Amarillo and regional areas throughout the Texas Panhandle Adheres to the TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing For Case Manager II, minimum one (1) year of experience providing case management or social services For Case Manager III, minimum two (2) years of experience providing case management or social services Graduate work in a related field may be substituted for up to one (1) year of experience Must have a valid Texas driver's license and be insurable under agency vehicle policy Must be 18 years of age or older Preferred qualifications to be successful in the job: Bilingual Experience working with youth and families At TPC, passion and meaningful work is rewarded! We offer employees: Click here for TPC's FY2026 Summary of Benefits 501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision Employer paid life insurance (1.5 times employee's salary) Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan Paid time off - PTO accrual, Holidays One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
    $43.3k-46k yearly Auto-Apply 57d ago
  • Customer Service Representative - H

    Amerivet 3.6company rating

    Service specialist job in Amarillo, TX

    The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customer service. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment. Key Responsibilities Client Communication & Service Greet clients and patients warmly in person and by phone Schedule appointments, procedures, and follow-up visits Answer questions regarding services, policies, and basic pet care (non-medical) Handle client concerns with empathy, professionalism, and efficiency Communicate clearly with veterinarians and technicians regarding client needs Administrative & Front Desk Duties Maintain accurate client and patient records in the practice management system Process payments, invoices, estimates, and financial transactions Manage incoming calls, emails, and messages Handle check-ins, check-outs, and appointment flow Maintain cleanliness and organization of the reception area Hospital Support Assist with patient intake and discharge instructions Coordinate prescription refills and medical records requests Support hospital workflow during busy periods Adhere to hospital policies, safety protocols, and confidentiality standards Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic computer proficiency and typing skills Professional demeanor with a compassionate attitude toward pets and people Preferred Previous experience in a veterinary or medical office Familiarity with veterinary practice management software Experience handling emotional or difficult client situations Skills & Competencies Excellent interpersonal and communication skills Strong organizational and time-management abilities Team-oriented mindset Attention to detail and accuracy Ability to remain calm and professional under pressure Work Environment & Physical Requirements Fast-paced clinical setting Ability to stand for extended periods Occasional lifting of pets or supplies (with assistance as needed) Exposure to animals, noise, and medical equipment Benefits Health, dental, and vision insurance Paid time off and holidays Employee pet care discounts Opportunities for growth and development At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $27k-34k yearly est. Auto-Apply 23d ago
  • Customer Service Specialist- Luxury Portrait Studio

    Davy Knapp Photography

    Service specialist job in Amarillo, TX

    We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience. Schedule Monday - Friday 9am - 5pm and occasional weekends as needed Responsibilities Providing customer support via telephone, e-mail, voice chat or in-person Informing customers about products and services Responding to customer questions Resolving customer complaints Suggesting solutions for common problems Preparing documents and reports Updating customer database Training new customer service agents Collaborating with the management team Improving overall customer satisfaction Qualifications Minimum of a High School Diploma Minimum of 5 years of experience in customer service Strong computer skills Superb verbal and written communication skills Strong interpersonal skills Excellent customer service skills Ability to build relationships with clients Strong persuasion skills Excellent multi-tasking skills Ability to work with others Excellent problem-solving skills Ability to prioritize tasks Ability to work under pressure Ability to work in a fast-paced environment Flexibility to work shifts Ability to meet deadlines Job Types Full Time, Permanent Salary $12 - $15 per hour Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
    $12-15 hourly 60d+ ago
  • Outside Parts & Service Representative

    Roberts Truck Center 3.8company rating

    Service specialist job in Amarillo, TX

    The Parts Outside Sales Representative duties: sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment. Completes sales by entering purchased items into sales/inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts. Receives returned items: inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier. HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities. Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. Provide solutions to customers regarding products, availability, product uses and credit terms. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES: Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Maintains parts inventory by verifying supplies; placing orders when order-points are reached. Answer customers questions about products, prices, availability, product uses and credit terms. Recommend solutions to customer needs, based on customer interests. Stocks items by unpacking, arranging and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes. Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check. Updates job knowledge by participating in educational opportunities; reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties assigned by manager. QUALIFICATIONS AND EXPERIENCE:Must have a minimum of three years dealership parts experience. Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge. Must have strong verbal and written communication skills. Ability to work independently as well as work well with people. Valid Drivers License required. PHYSICAL AND ENVIRONMENTAL CONDITIONS:The position is located in the office and shop environment as well as duties performed outside. Mobility of walking, standing and bending is frequent. Dexterity, hearing and talking requirements are constant. Visual ability to detect situations of concern is constant. The employee will occasionally lift up to and over 50 pounds. Must be able to meet the public and make decisions. Exposure to heat, cold, dust and dirt. Travel required. NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
    $27k-39k yearly est. Auto-Apply 60d+ ago
  • Service Development Representative

    Freedom Behavioral Hospital of Plainview

    Service specialist job in Amarillo, TX

    Job DescriptionSalary: NOTE: This position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs. Freedom Behavioral Hospital of Plainview, Texas is a 20 bed, acute geriatric psych facility located in Plainview, Texas. We are looking for an experienced Service Development Representative. Previous psychiatric experience in an acute setting is a must. Strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position. The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the clients needs. Collaborates with the Service Development Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity. PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Identify and develop potential referral sources. Increase referral sources. Assist hospital with maximizing the census through effective marketing. Generate public relations and marketing opportunities. Receive incoming inquiries and referrals from hospitals, community agencies, and families. Arrange for medical information to be received, both initial nursing report and required written paperwork. Without the Admissions/Marketing Coordinator, speak and/or meet with families about specifics of admission requirements and placement procedures. Contact area hospitals, community agencies and groups to promote and maintain good working relationships. Arrange and coordinate visits from area hospitals and agency staff. Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services. Education: Prefer a license as a Social Work (preferably LCSW, LMSW, LPC or LPC (I)) Preference also as a Registered Nurse Experience: A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required Proven experience in marketing/sales/customer service and or a clinical educator. Accustom using mobile tools and applications Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards Proficient knowledge of tablets and smart phones Dependable Transportation and daily travel is a must for this position Compensation is outstanding with a stipend for gas, etc. as well car allowance. Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-35k yearly est. 13d ago
  • Customer Service

    Chop Chop Rice

    Service specialist job in Amarillo, TX

    ObjectiveProvide exceptional customer service. Greet all guests happily and enthusiastically. Make sure all orders are rung up correctly. Ensure that the guest is being properly directed. Qualifications Customer service minded, aggressive, professional employee. Must have strong organization and multi tasking skills. Must have extensive knowledge of the menu. Must be teamwork oriented. Responsibilities Greet every guest as they come in, thank every guest as the leave Take orders accurately, repeating all orders back to the guest. Accountable for all monies in your assigned drawer. Suggestively sell add-ons with every order. Direct the guests after their transaction is complete. Keep cashier area clean and organized at all times. Stock straws, lids, napkins, and sugar packets. Keep drink station wiped down Keep counters clean at all times. Compensation: $11.00 - $13.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. “Simple. Fresh. Fast.” is not just a marketing slogan - it's our promise. Whether you dine-in, carry out, or take delivery, we want to provide you with the best food, the best experience, and the best value in fast, casual, Japanese-inspired, Asian cuisine.
    $11-13 hourly Auto-Apply 60d+ ago
  • MC Patient Services Specialist

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Service specialist job in Amarillo, TX

    This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. Ensure patients are registered and discharged in a timely manner each day. Also ensuring clinic notes are in system daily. Enter and complete reminders into EMR in response to sick calls, and nursing and provider visits. Answers routine questions. Enters all work in the computer daily with NO backlog. Act as back up for other Correctional Business Assistants as required. Scans medical records into EMR as requested. Process data conversion of incoming offenders. One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.
    $34k-40k yearly est. 13d ago
  • CUSTOMER SERVICE REPRESENTATIVE

    City of Amarillo, Tx

    Service specialist job in Amarillo, TX

    PAY: $13.50/hr Under direct supervision of the Customer Service Supervisor and Customer Service Leads. The Customer Service Representatives assists utility customers over the telephone, in person, through email and chat while following departmental policies and procedures. Representatives aid in any and/or all aspects of starting, maintaining and closing utility accounts using applicable software including Tyler Munis Billing Software, InContact Communication Services, Edocs, and misc. office equipment. Customer Service Representatives possess the work ethic to go above and beyond and are self-motivated, innovative, and willing to take on a challenge. Below include but are not limited to the responsibilities and requirements for this position: Customer Service Representative Responsibilities: * Assist customers in establishing, transferring, or closing service. * Preparing, analyzing, and distributing contracts for new service. * Builder requests for new meter sets. * Perform name changes due to divorce, marriage, or death of primary account holder. * Ensures timely responses to customer inquiries via telephone, Internet, written or emailed correspondence. * Documents and coordinates updates on issues to ensure customer satisfaction and productivity. * Instructs customers on the proper way to fill out account requests and verifies that all required information is on the request. * Research trouble issues. Evaluates multiple options to resolve customer problems. * Efficiency in queue time response and first contact resolution. * Secure all necessary information and signatures from customers to guard against identity theft. * Dispatch service orders to field service personnel using two-way radio. * Investigate no contract bills and issue fees to resident accounts who have been found to have used City water illegally or have tampered with City property in any way. * Prepare and dispatch service orders for miscellaneous issues that require the attention of field service personnel. Customer Service Lead Requirements: * High School Diploma or equivalent. * Deal effectively with others in a courteous manner. * Prepare and maintain accurate records. * Excellent Communication Skills. * Computer literate. * Operate a variety of office equipment. * Confidence and skillful negotiating techniques. * Apply and calculate various rates associated with City services. * Understand and operate a variety of computer programs simultaneously. * Ability to cope with heavy public traffic both in person and by phone with constant interruptions. * Ability to multi-task. * Strong organizational skills. Additional Requirements: * Working knowledge of customer service techniques, database systems, web-based systems, billing systems and mobile dispatching systems * Ability to deal effectively with others in a courteous manner. * Ability to prepare and maintain accurate records. * Ability to speak in a clear and concise manner. * Ability to operate a variety of office equipment. * Ability to ask appropriate questions to obtain necessary information. * Ability to make sound judgments regarding customer issues. * Ability to apply and calculate various rates associated with City services. * Ability to operate a personal computer. * Ability to understand and operate a variety of computer programs simultaneously. * Ability to cope with heavy public traffic both in person and by phone with constant interruptions. * Ability to multi-task. Physical Requirements: * Frequently lift and carry up to 10 pounds. * Frequently stand and walk. * Frequently flex upper trunk forward, while flexing partially at the knees. * Frequently push or pull objects. * Frequently reach above, at, or below shoulder height. * Frequently rotate upper trunk forward while sitting or standing. * Continuously talk, see, and hear. * Continuously sit for extended periods of time. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state, and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************. Essential Job Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and preform repetitive motions. Work Hours: Monday-Friday, 8am to 5pm. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
    $13.5 hourly Auto-Apply 18d ago
  • Customer Service Representative

    Partnered Staffing

    Service specialist job in Amarillo, TX

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Customer Service Representative Long term contract Payrate - $12/hr As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. Chandini Raiguru Screening Specialist, Central Sourcing Group Kelly Services 1.806-391-1076 Additional Information Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.
    $12 hourly 60d+ ago
  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Service specialist job in Amarillo, TX

    AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 60d+ ago
  • GTC Investor Services Specialist

    Home Bancshares, Inc. 4.0company rating

    Service specialist job in Amarillo, TX

    The GTC Investor Services Specialist is responsible for answering a large volume of incoming calls and handles account maintenance requests. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answers a large volume of incoming calls. This duty is performed daily. 2. Maintains account information and process updates on operating system. This duty is performed daily. 3. Researches client inquiries and provide solutions as required in a timely manner. This duty is performed daily. 4. Troubleshoots and resolves basic technical problems over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner. This duty is performed daily. 5. Processes fee payments by credit card. This duty is performed daily. 6. Maintains awareness of all operational functions to provide proper support at all times. This duty is performed daily. 7. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 8. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 9. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING SKILLS Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Accounting, Alphanumeric Data Entry, Programming Languages, Spreadsheet WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. High diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties. While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION * Must be proficient in Microsoft Office applications, Word processing, Spreadsheets, Internet, email and Database software * Must have strong organizational, interpersonal communication and customer relations skills * Must be able to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team * Must be able to interact professionally with all employees and external customers * Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations * Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public * Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
    $29k-34k yearly est. 51d ago
  • Patient Services Specialist

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Service specialist job in Amarillo, TX

    This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities. Must have excellent customer service skills, be friendly and have a high interest in caring for people.. Patient Arrival. Verify Insurance. Computer skills necessary to the job: typing, entering patient information in electronic medical records. Answer phones. Schedule provider appointments. Work independently and as a team member. A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
    $34k-40k yearly est. 50d ago

Learn more about service specialist jobs

How much does a service specialist earn in Amarillo, TX?

The average service specialist in Amarillo, TX earns between $26,000 and $60,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Amarillo, TX

$39,000

What are the biggest employers of Service Specialists in Amarillo, TX?

The biggest employers of Service Specialists in Amarillo, TX are:
  1. Centennial Bank
  2. Home Federal Bancorp Inc/La
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