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Service specialist jobs in Augusta, GA - 339 jobs

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  • Customer Service Technician

    Mau Workforce Solutions 4.5company rating

    Service specialist job in Martinez, GA

    MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package: Sick leave Health insurance Dental insurance Vision insurance Paid vacation Paid holidays Paid time off On-the-job training Shift Information: 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) If working through lunch, Fridays are typically a half day Required Education and Experience: Proven maintenance record and experience General Requirements: Strong communication, interpersonal, customer service, and sales skills Excellent planning and time management skills Excellent problem-solving skills Ability to convey technical information clearly Strong leadership and teamwork skills Willingness to work toward service and parts sales goals Essential Functions: Maintenance Technician Work closely with internal staff to address customer needs Perform detailed inspections of equipment at customer sites Recommend replacement of worn or damaged parts Identify areas for maintenance improvement and communicate them to the customer Prepare detailed reports of inspection findings Respond to customer requests for maintenance assistance Collaborate with customers to understand their maintenance needs Discuss equipment needs and system requirements with operators and engineers Contribute to development of unique, value-added maintenance solutions Solicit and report client feedback to management Build long-term relationships with customers Identify areas for internal improvement and communicate them to management Develop strategies to increase maintenance revenue Warehouse Technician Work with the internal team to address customer needs Organize and maintain warehouse and inventory Coordinate inventory replenishment shipments Receive and stock incoming shipments Organize, arrange shipping, and dispatch all parts requests Maintain accurate parts inventory spreadsheet after each transaction Conduct periodic inventory counts (March, June, and September) Conduct annual inventory count (end of December) Collaborate with potential customers to understand parts requirements Help develop value-added parts solutions Solicit and report client feedback to management Build long-term relationships with parts customers Identify areas for improvement and communicate them to management Develop strategies to increase parts revenue Project Manager Collaborate with Lead Technician and Management to address customer needs Identify and arrange introductory meetings with new customers Maintain routine contact with potential customers Generate sales leads and work to secure orders Prepare and present product presentations to customers Understand and assess customer requirements Discuss equipment needs and system requirements with operators and engineers Develop unique, value-added customer solutions Solicit and log client feedback, analyze data, and create customer targeting strategies Identify areas for internal improvement and communicate them to the team Build long-term relationships with new and existing customers Set and achieve sales goals and quotas Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE
    $27k-34k yearly est. 2d ago
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  • Insurance Customer Service

    Augusta Staffing Associates

    Service specialist job in Augusta, GA

    Temp As a Licensed Property and Casualty Insurance Professional, you will play a pivotal role in helping clients protect their assets and mitigate risks. You will be responsible for building strong client relationships, providing expert insurance advice, and ensuring client satisfaction through personalized solutions and exceptional service. Key Responsibilities: Assess client needs and recommend appropriate property and casualty insurance coverage options. Prepare and present insurance proposals to prospective clients, clearly explaining policy terms and coverage. Assist clients with policy renewals, endorsements, and claims processing. Conduct policy reviews to ensure adequate coverage and identify opportunities for cross-selling or upselling. Stay up-to-date on industry trends, regulations, and insurance products to provide accurate information and advice. Build and maintain relationships with carriers to negotiate competitive terms for clients. Handle inquiries, resolve issues, and provide timely follow-up to ensure client satisfaction. Maintain accurate records of client interactions and policy details using the company's CRM or database system. Qualifications: Active Property and Casualty Insurance License required. Proven experience in property and casualty insurance sales or customer service. Strong knowledge of insurance products, underwriting processes, and industry regulations. Excellent communication, negotiation, and interpersonal skills. Detail-oriented with strong organizational and time-management abilities. Proficiency in using insurance software and CRM tools. A customer-focused mindset with a passion for helping clients achieve peace of mind.
    $29k-63k yearly est. 60d+ ago
  • Service Delivery Consultant II

    Blueprint30 LLC

    Service specialist job in Augusta, GA

    ADP is hiring a Service Delivery Consultant II. Do you get a crazy amount of joy being able uncover and deliver creative solutions to complex problems? Are you excited by the prospect of overcoming challenges, thinking dynamically, and taking risks to help your team and your clients accomplish greatness? Do you thrive in a collaborative, forward thinking technical support environment? Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself! In this role, you will be relied upon as a subject matter expert in all things Autopay/Mainframe first and foremost however, you will also serve as a primary support liaison between COS, internal partners and clients, providing application, and technical support for all versions of ADP's product offerings all while delivering โ€œfirst classโ€ service to your clients. You carry the weight of ADP's service reputation and client satisfaction in your hands. If you don't like monotony, keep reading! While there will be similarities in the solutions you propose and own, every day will be different because the questions you receive will vary across your client accounts, as will the solutions you provide. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training and 1-on-1 mentorship process will help to set you up for success! To thrive in this role, you must preferably have working knowledge of Autopay. You will quickly adapt to technically challenging, sometimes ambiguous situations, but will also think like a teacher with a drive to collaborate with your internal payroll teams, helping them to understand complex, technical situations in a high level, educational way that they can understand. You will also have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our internal teams and our clients to understand and take action on. As a result, the collaborative partnerships that you develop and your ongoing commitment to learning and resolving issues will flourish. Pace should not scare you nor should you shy away from multi-tasking. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: ***************************** WHAT YOU'LL DO: Responsibilities Your primary role is to provide technical support and assistance to our Managed Payroll Teams, Clients, Relationship/Success Management, Implementation, and COS Shared Services groups. You'll resolve client application questions or problems in the area of system set up, product functionality, security set-up, workflow and product enhancements in addition to other service issues in the complex arena of payroll and HR. You'll use your knowledge and/or expertise of tools including; Autopay, PTCS, MR2000, PMEI, iServ, PMF, CEH, Siebel CRM, Enterprise, Vantage, ADPR, iProducts, and SMS/Netsecure to creatively resolve a miriad of possible escalations/issues. Provide mentorship to the Service Delivery Consultants I & IIs. Collaborating with multiple departments to better service our clients. TO SUCCEED IN THIS ROLE: Requirements At least 1-2 years of experience in a customer service environment. Working knowledge of Autopay/Mainframe.
    $50k-90k yearly est. 1d ago
  • Service Delivery Consultant II

    Adpcareers

    Service specialist job in Augusta, GA

    ADP is hiring a Service Delivery Consultant II. Do you get a crazy amount of joy being able uncover and deliver creative solutions to complex problems? Are you excited by the prospect of overcoming challenges, thinking dynamically, and taking risks to help your team and your clients accomplish greatness? Do you thrive in a collaborative, forward thinking technical support environment? Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself! In this role, you will be relied upon as a subject matter expert in all things Autopay/Mainframe first and foremost however, you will also serve as a primary support liaison between COS, internal partners and clients, providing application, and technical support for all versions of ADP's product offerings all while delivering โ€œfirst classโ€ service to your clients. You carry the weight of ADP's service reputation and client satisfaction in your hands. If you don't like monotony, keep reading! While there will be similarities in the solutions you propose and own, every day will be different because the questions you receive will vary across your client accounts, as will the solutions you provide. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training and 1-on-1 mentorship process will help to set you up for success! To thrive in this role, you must preferably have working knowledge of Autopay. You will quickly adapt to technically challenging, sometimes ambiguous situations, but will also think like a teacher with a drive to collaborate with your internal payroll teams, helping them to understand complex, technical situations in a high level, educational way that they can understand. You will also have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our internal teams and our clients to understand and take action on. As a result, the collaborative partnerships that you develop and your ongoing commitment to learning and resolving issues will flourish. Pace should not scare you nor should you shy away from multi-tasking. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos WHAT YOU'LL DO: Responsibilities Your primary role is to provide technical support and assistance to our Managed Payroll Teams, Clients, Relationship/Success Management, Implementation, and COS Shared Services groups. You'll resolve client application questions or problems in the area of system set up, product functionality, security set-up, workflow and product enhancements in addition to other service issues in the complex arena of payroll and HR. You'll use your knowledge and/or expertise of tools including; Autopay, PTCS, MR2000, PMEI, iServ, PMF, CEH, Siebel CRM, Enterprise, Vantage, ADPR, iProducts, and SMS/Netsecure to creatively resolve a miriad of possible escalations/issues. Provide mentorship to the Service Delivery Consultants I & IIs. Collaborating with multiple departments to better service our clients. TO SUCCEED IN THIS ROLE: Requirements At least 1-2 years of experience in a customer service environment. Working knowledge of Autopay/Mainframe.
    $50k-90k yearly est. 1d ago
  • DISPATCHER - CUSTOMER RELATIONS - HVAC

    Busby's Heating and Air Conditioning

    Service specialist job in Augusta, GA

    Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS Base - $15-$18/hr based on experience. Flexible work schedule Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramseys SmartDollar financial wellness program Continuing education Incentive contests Active in community 50% Gym Membership Reimbursement (up to $25/mo) Dream team (office) dedicated to your success Complimentary Sams Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more JOB DUTIES Youll coordinate service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage. VIDEO LEARN MORE Learn what its like to work at Busbys ***********************
    $15-18 hourly 6d ago
  • Customer Service- Part Time

    Lose Design 4.0company rating

    Service specialist job in Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Service specialist job in Augusta, GA

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 20d ago
  • Pest Control Service Specialist

    Cleardefensepest

    Service specialist job in Augusta, GA

    Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Customer Service/ Admin

    Bailey's Comfort Services

    Service specialist job in Augusta, GA

    It's time for your CAREER to take off We Want YOU! Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now! Your success is waiting for you! Our Business is growing rapidly and we are hiring top people to grow with us. Apply Now! Are you an Admin Assistant/Customer Service Representative that is frustrated and dreading going to work each day? Are you overworked and underappreciated? Bailey's Comfort Services is looking for a top performer looking for their next career chapter. We have an immediate opening for the right person that want to join our team and soar among the eagles with us. If you are one of the incredible few that gets lost in a sea of many and mediocrity, we are interested in you. Start down the road that can change your life, click this link and let us start this conversation. We promise you a prompt response and honest feedback. Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below Position Purpose (Summary) The function of this position is to: Perform data entry for Billing, Purchase orders, vendor invoices and client information. Schedule and book service or sales appointments when clients and prospects call Dispatch, manage and allocate resources to meet the expectations of our clients Handle multiple tasks, and set priorities independently Admin Assistant/Customer Service Representative's Responsibilities/Duties/Functions/Tasks Answer the phone quickly and professionally Call customers to confirm maintenance appointments and schedule as necessary Perform service dispatch, and coordinate scheduling Debrief technician at end of call and record key information into client's computer record Issue P.O.s and/or order parts and materials for truck restock and Non-Stock items Sell new service agreements and renew existing service agreements Grow, monitor and maintain the maintenance programs; update changes in ownership, add new install job information and review reasons for non-renewals Receive, record and maintain sales lead information and set appointments as necessary Communicate clearly, precisely, and in a friendly manner Take and deliver messages as appropriate Ensure messages are received and follow up is appropriate Ensure the accurate capture, data entry and maintenance of customer and business information into Company's accounting program Input Service work order details Record customer payments Record Vendor invoices Provide vendor invoice to General Manager/Owner for approval for payment Work closely with the service, IAQ and sales departments, while recognizing and identifying possible sales opportunities that will facilitate appropriate follow up Be familiar with our company, products, and services so many questions can be answered without consulting others Alert managers quickly to significant customer issues, serving as a champion of the customers to our company Win the confidence of new clients when they call for service or repairs Schedule the client appointment and assign/match qualified staff to perform the work Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management Follow-up on all leads, proposal, and potential sales until closed or lost Track lost sales Update the Customer Relationship Management (CRM) system for each interaction Perform customer satisfaction calls after each visit Ask for referrals, and inform client where and how to make them Have a good working knowledge of our products and services being offered (This may require additional study and training both on and off site) Continuously improve knowledge of HVAC work, and how Bailey's Comfort Services operates to benefit the customer Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals Regularly review and monitor progress against goals, and seek assistance as needed Communicate effectively with associates, superiors, vendors and customers Possess superior interpersonal skills Efficiently manage his/her time and schedule Be computer literate to the extent necessary to fulfill this function and knowledge of Excel and Word is required Be very familiar with the use of smart phones, email and text messaging Be capable of understanding client needs, and favorably influencing their decision Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees Clean, neat and professional appearance. Other duties as assigned Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Admin Assistant/Customer Service Representative@ Bailey's Comfort Services Click Below
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Welcome Center Staff - North Augusta

    Family YMCA of Greater Augusta

    Service specialist job in North Augusta, SC

    Job Description Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong. What You'll Do: Say hello to every member and guest with a smile (and maybe even by name!) Help new friends join our Y by sharing membership info and signing them up. Answer phones and make sure every caller feels heard and supported. Give tours that show off our amazing spaces and programs. Keep things organized by balancing money and preparing simple reports. Be a problem-solver who listens, cares, and helps members with their needs. Team up with coworkers, volunteers, and members to make the Y a welcoming community. Who We're Looking For: A people person who enjoys connecting with others. Someone with strong customer service and communication skills. Comfortable using a computer and willing to learn our systems. A high school graduate ready to jump into an engaging role. CPR/AED/First Aid certified (or willing to get certified within 60 days of hire). A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility. Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too. Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives. Perks of the Role: A chance to grow your leadership and people skills. Work in a supportive, fun, and inclusive environment. Be part of something bigger; strengthening community and changing lives. Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home. We are a Drug free Workplace
    $24k-32k yearly est. 22d ago
  • Customer Support Assistant

    Augusta National Golf Club 4.1company rating

    Service specialist job in Augusta, GA

    Provide technical support and outstanding customer service for end-user IT Helpdesk issues and requests. Be a friendly, supportive presence for all Augusta National personnel as you work to correct IT-related issues. Support IT projects as required throughout the year. Provide end-user support in the fast-paced, high-pressure environment of the Masters Tournament while always maintaining a positive and pleasant presence. Maintain the confidentiality of all Club business. Essential Functions of the Job Provide end-user support including computers, applications, email, PC backups, phones, printers, and other devices. Troubleshoot and research issues with unknown solutions until the problem is resolved. Provide outstanding, friendly, customer service to all Augusta National staff, including executives and Club members as appropriate. Be a positive representation of the IT department to the entire organization. Log, track, and report all trouble tickets to ensure they are moving successfully to resolution and provide management with status updates and reports. Maintain awareness and vigilance against cyber threats and protect Augusta National assets by utilizing anti-malware software, asset scans and by monitoring results of threat analysis tools. Support various IT and campus projects as required and leading up to the Masters Tournament. Provide evening and weekend support as required throughout the year and especially leading up to and during the Masters Tournament. Maintain the strict confidentiality of Augusta National Golf Club, its staff and membership, and all aspects of the business. Physical demands are outlined immediately below. Physical Demands Acceptable level of hearing and vision to perform job duties Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties and Responsibilities Perform end-user PC builds, maintenance, and updates as required. Load and update operating systems and software applications and updates as required. Maintains user accounts and user access to required IT applications and resources. Maintains department file security, and user permissions to department specific resources. Leverages the IT Helpdesk software to track all support requests, ensure timely responses, and help eliminate duplicated effort. Performs other duties which are deemed by management to be an integral part of the job. Qualifications: Skills/Knowledge/Attributes: Experience with MS Office suite, Outlook, and Windows 11 Experience with Apple products - Mac, iPhone, and related operation systems Experience for IT-related peripherals such as phones and printers Troubleshooting skills and the ability to work problems through to resolution Ability to build relationships and rapport with staff members from all levels of the organization Ability to stay cool and focused while working in a high-pressure environment Ability to prioritize tasks and workload in an ever-changing, fast-paced environment Strong self-motivation, disciplined problem solver Relative Experience/Education: Bachelor's degree in an IT discipline, or currently enrolled in an institution and working towards such a degree Previous experience working on a Helpdesk or similar environment is a plus Any training and/or certifications applicable to this position are a plus Required License(s): Possess a valid driver's license and/or successfully completes the Club's internal motor vehicle training program Projected Work Schedule: Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.
    $22k-26k yearly est. Auto-Apply 21d ago
  • Engineering Rep. III, II, I

    Southern 4.5company rating

    Service specialist job in Augusta, GA

    DISTRIBUTION ENGINEER REPRESENTATIVE III, II, I Georgia Power, a subsidiary of Southern Company, is currently seeking an Engineering Representative for the Augusta Distribution Area. ***Candidate must currently live within a reasonable, daily commuting distance to the selected area OR be willing to immediately relocate to be within commuting distance. Relocation assistance may be available. JOB SUMMARY This position will be required to handle all of the day-to-day engineering work activities in an assigned area. Responsibilities include service design, estimating, and coordinating construction for multiple overhead and underground residential, new business and other construction projects. Candidate must provide superior customer service and be able to prepare and schedule construction of jobs to meet committed service dates. Candidate will write and execute switching orders to effectively maintain, operate, and assist in the distribution planning of the system for reliability. In addition, the candidate will be responsible for processing all documentation in accordance with Compliance requirements. Other duties will include handling customer inquiries (voltage complaints, claims, etc.) and assisting with Distribution compliance and asset management programs. Candidate will also participate in the on-call trouble supervision rotation and must be available after business hours for local, out-of-town, and out of-state trouble and storm restoration. JOB QUALIFICATIONS - Previous Distribution Engineering Experience is a plus - Distribution and or related Engineering experience with a power utility company is a plus Knowledge, Skills & Abilities: - Proficient with MS office products and other related engineering Software systems highly desired. - Strong Technical Engineering Skills and understanding of Power Systems are highly desired - Candidate should possess knowledge of general engineering and construction principles. - Knowledge of electrical system operations, distribution systems, underground and overhead construction practices. - Prior experience in writing and executing switching orders preferred. - Working knowledge of ARMS, JETS/JETS Scheduling, Designer/Express Sketch/GIS, CSS, Socket, DistView, TCMSWeb, NJUNS, EDEN, and DisIntel/OUA preferred. - Knowledge of the Franchise Manual, Distribution Bulletins, Engineering Handbook/Specifications, Distribution Operating Procedures, ARC Flash Requirements, Metering Blue Book, Consistency Manual and the Financial and Business goals preferred - Ability to prioritize and organize work to manage multiple projects and meet strict deadlines. - Excellent project management skills that lead to desired results. - Ability to work with customers and others as a team member. - Must be able to effectively communicate and build positive relationships with customers, engineers, customer service, sales, corporate partners and line crew personnel. -Effective oral and written communication skills. - Good Attitude and Ability to provide excellent customer service both internally and externally -Working knowledge of NESC. - Must have valid driver's license. Other Requirements: - Must have a safe work record and successfully follow safe work practices & policies for a Safety Excellence environment. - Must demonstrate the "Our Values" behaviors: defined as Safety First, Unquestionable Trust, Superior Performance and Total Commitment. - Pursue high standards for safety and customer service. - Self-motivated and directed. - Take personal responsibility for distribution projects and problems. Follow through on all aspects of assignments to ensure quality completion. - Must be able to build positive relationships and work well with diverse groups, tailoring communication methods appropriately for customers, covered employees, supervision, and management. - Develop and maintain a thorough knowledge of Georgia Power and Southern Company distribution construction practices, guidelines, and procedures.
    $21k-29k yearly est. Auto-Apply 6h ago
  • Business Operations Specialist

    Augusta University 4.3company rating

    Service specialist job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Institutional Effectiveness (IE) provides support and leadership through planning, assessment, data analysis & reporting, performance monitoring & improvement, and project management. The practical and collaborative services drive overall organizational improvements in quality, responsiveness, and efficiency for internal and external stakeholders. Job Summary This position provides sole business operations support and primary administrative support for the Division of Institutional Effectiveness, which is led by the Vice President for Institutional Effectiveness and includes 4 AVP/directors and 15 professional staff. This position is a critical center of activity for the office with regard to maintaining the highest levels of efficiency and stewardship of institutional resources as well as helping set the right tone and working environment. In addition to the technical skills expected of the individual to manage a fast-paced office environment with executive interactions, the individual is critical to our customer service both within the office team and with those who rely on us from across the institution. The individual must be proficient executing processes, enforcing operating procedures and standards, and using technology to manage budgets, equipment, supplies, records, files, etc. Responsibilities The duties include, but are not limited to: MANAGE MEETINGS AND CALENDARS: Manage meetings and departmental calendars for the VP and AVP/directors, including all meetings involving the VP for Institutional Effectiveness, division meetings involving other members of President's Cabinet, internal staff meetings, and other meetings that are complex in nature (e.g., recurrence and/or duration of meetings, several parties included, etc.) Tasks associated with this duty include working with Meeting Leaders and other meeting attendees to develop the Meeting Agendas, timely dissemination of Agendas and Action Minutes, ensuring parking for meeting attendees as needed and coordinating availability of equipment, and assisting with routine follow-up. Managing the VP for Institutional Effectiveness's calendar to ensure meetings are prioritized appropriately. Managing IE calendars associated with resource accounts and meeting spaces to ensure appropriate, prioritized, and consistent use. MANAGE DEPARTMENTAL FINANCIAL AND PHYSICAL RESOURCES: Maintaining and reconciling the departmental budget monthly via detailed spreadsheets, including projecting expenses based on anticipated invoices, recurring payments, planned purchases, etc. Processing purchase requests, PCard transactions, etc. Monitoring and maintaining IE supply, equipment, and space inventory to ensure seamless productivity for IE staff as well as efficient and appropriate use of office resources. Maintaining relations with institutional contacts related to finance and facilities and with vendors associated with supplies and equipment (e.g., print/copy vendor). Remaining updated on all Finance policies and procedures to ensure continuing compliance with institutional, USG, and statewide expectations. Notifying IE staff as needed of changes to Finance policies and procedures. Monitoring all departmental contracts for renewal anniversaries and to trigger renewal discussions/negotiations. Managing all annual memberships and/or routine purchases to ensure continued relevance. MANAGE DEPARTMENTAL BUSINESS PROCESSES AND RECORDS, INCLUDING: Developing and maintaining standard operating procedures for IE compliance with institutional policies and processes, as well as those established internally to ensure a productive and collegial workplace. Manage and facilitate employee relations, including onboarding (as assigned throughout the division and across campus) to ensure a positive and productive initial experience by new staff and the exit process for all team members who terminate employment with the division. Maintaining personnel files and management processes, including position requests, recruiting activities, performance appraisals, the IE organizational chart, and shared email directory updates. Facilitate processes to ensure the Division follows university policy and procedures such as contract routing, Outside Professional Activity reporting, etc. Ensuring documented compliance with time and attendance procedures among all IE staff. Maintaining paper and electronic filing system of critical materials. MANAGE STAFF TRAVEL: Annually gathering and updating a 12-month travel planning calendar to estimate overall travel projections for the fiscal year. Working with staff to produce travel estimates, including registration, air and ground transportation, lodging, meals, etc., and to ensure timely reimbursement in accordance with institutional policies and procedures. Coordinating travel logistics, including working with travel agencies, and car rental companies, to secure travel that is both economical for the institution and safe and productive for the travelling staff. Remaining updated on all Travel policies and procedures to ensure continuing compliance with Institutional, USG, and statewide expectations. Notifying IE staff as needed of changes to Travel policies and procedures. Scheduling in-service sharing/training opportunities for when staff return. PROVIDE ADMINISTRATIVE SUPPORT: Overseeing general office support, such as providing reception, covering phones, managing postal and electronic mail, etc. Maintaining support relationships with other campus offices. OTHER: Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Business Administration or a related discipline and one year of administrative and/or management experience OR Associate's degree from an accredited college or university and two years of relevant experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and three years of administrative and fiscal management experience. Preferred Qualifications Bachelor's degree from an accredited college or university and seven years' experience. Experience working in higher education and supporting higher education executives. Knowledge of institutional effectiveness services. Budget management experience. Knowledge, Skills, & Abilities KNOWLEDGE Foundational knowledge of accounting and AU policies and procedures. Knowledge of PeopleSoft Purchase Requisitions and HRMS processes. Knowledge of PCard Purchasing processes. Knowledge of fund accounting, understanding different approval requirements based on the source of funds. In-depth familiarity and comfort using Microsoft products, particularly Outlook, Teams, Excel, and Word; Box or other cloud-based filing systems; Peoplesoft or other financial/HR information systems; technology-based office productivity products, etc. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to maintain confidentiality. Proven problem-solving ability. Demonstrated initiative in decision-making and priority setting. Ability to take initiative and act on needs without supervision. Ability to perform and coordinate numerous functions and activities simultaneously. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: Minimum $52,500/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Credit Check This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $52.5k yearly 45d ago
  • Mobile Crane Service Specialist

    Manitowoc Cranes

    Service specialist job in Aiken, SC

    Job DescriptionMobile Crane Service Specialist Picture your morning: a customer's Grove RT needs immediate attention. You roll up, assess hydraulic performance, parse the electrical schematics, and zero in on the fault. By afternoon, you've completed a thorough inspection, documented your work in detail, and left the equipment operating safely and smoothly. That's a day in the life at MGX Equipment Services. What You'll Tackle Inspect, diagnose, repair, and maintain a range of crane equipment-mobile hydraulic, lattice boom, and boom trucks. Work independently in the field, managing tasks without direct supervision while delivering top-tier customer service. Perform comprehensive annual inspections with precision and accuracy. Complete work reports, time sheets, hour summaries, and expense documentation thoroughly and on time. Take on additional assignments as business needs evolve. This role reports to the Service Manager. Where We're Hiring We have multiple opportunities across the U.S., including: Baltimore, MD Norfolk, VA Nashville, TN Baton Rouge, LA Belle Chasse, LA Winston-Salem, NC Aiken, SC Denver, CO Dallas, TX Houston, TX Phoenix, AZ Salt Lake City, UT Billings, MT What You Bring High School Diploma or GED preferred. At least 1 year as a crane mechanic/technician preferred. Hands-on experience with Grove RT & TMS, Grove GMK (European), Manitowoc EPIC and/or traditional cranes, and National boom trucks preferred. Ability to read and interpret electrical and hydraulic schematics. Willingness to travel up to 50% for field work and training. Strong communication and customer service mindset. Valid driver's license with a satisfactory driving record. Basic computer proficiency preferred. Health & Safety Commitment Perform all tasks with a safety-first approach. Use required PPE per company policy based on the task. Follow all site-specific and company-wide safety procedures. Engage in safety training and demonstrate competency. Raise or correct safety concerns, unsafe acts, or improvement ideas. Your Work Environment Typical schedule is full-time, generally 7:00 am-4:00 pm; overtime and weekends may arise based on workload. Field conditions can include extreme temperatures, weather exposure, dust, dirt, fumes, smoke, strong odors, and loud noise. Frequent lifting or moving of up to 40 lbs. Visual capabilities needed include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Earnings, Training & Incentives Hourly pay range: $25.00-$45.00 for non-bargaining employees, depending on skills and qualifications. Paid bi-weekly on a 14-day pay period beginning Monday and ending Sunday. $4,500 sign-on bonus paid after 90 days of continuous service. Tool Reimbursement Program up to $1,500 per calendar year. Relocation assistance may be available to qualified candidates. A customized training plan and defined career path provided within your first week, outlining advancement opportunities. Benefits That Start Day One Comprehensive benefits and 401(k) beginning your first day. Continuing education, training opportunities, and tuition reimbursement for those who qualify. Vacation and holiday pay. Paid parental leave. Team-building events, engagement activities, and community involvement. Scholarship program. And much more. Legal Notice WORKING CONDITIONS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-46k yearly est. 3d ago
  • Customer Service Representative

    Classic Collision 4.2company rating

    Service specialist job in Augusta, GA

    Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. Responsibilities * Explain and educate customers on repair process on a high level, including insurance claim information and processes. * Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. * Coordinate Rental Car /Tow companies to provide one-stop service to all customers. * Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate. * May assist in customer communication throughout the repair process. * Monitor DRP assignments, estimate/repair appointments and capture rates of assignments. * Follow up on all DRP assignments present and past to maintain sales for the center. * Maintain DRP logbooks and Enterprise ARMS daily. * Secure proper payments * Assist with reconciling invoices to payables report daily and monthly (as applicable) * Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area. * Perform other administrative tasks and duties as required to successfully meet the needs of the business. * Other duties as assigned. Qualifications * Must be at least 18 years of age. * Previous experience in customer service, sales, or other related fields is preferred. * Must have a valid driver's license and be eligible for coverage under company insurance policy. * Effective communication (written and verbal) and interpersonal skills are required. * Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment. Behaviors/Competencies Integrity-Respect and accountability at every level and every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.
    $23k-30k yearly est. 15d ago
  • Wastewater Operations Specialist

    Operators Unlimited

    Service specialist job in Aiken, SC

    Letter from Operators Unlimited President, Ben Fields: Do you thrive in a collaborative environment where what you say and do matters and influences the direction of the business? Do you want to help bring a refreshing approach to wastewater treatment, and help revolutionize the way people think about the industry? If so, Operators Unlimited may be the right place for you. We are looking for our next team member to join in helping us with our mission of Transformation. We are growing our Operations team and actively looking for a Wastewater Operations Specialist who can help transform our customers and how they treat their waste across the South Carolina, North Carolina and Georgia areas! The primary Responsibility of this role includes operating a customer treatment plant in Greenwood, SC, including: Responding to our customers and opportunities with Thankfulness Working with the Director of Wastewater Operations and other Operations team members to ensure our customers remain compliant Focusing on improvements and Growth in every aspect of your position and the business Understanding SDS and utilizing appropriate PPE and safety equipment as required Understanding the pH scale, calibrating pH meters, and adjusting pH as needed with limited assistance Proper records documentation including, but not limited to flow reports, logbooks, rounds sheets, timesheets and mileage Understanding basic p/c and/or biological treatment functions including but not limited to pH adjustment, coagulation, flocculation, and clarification Operating various treatment processes (DAF, Hydroxide Precipitation, Extended Air, etc..) with assistance Basic understanding of discharge permits Operating/ understanding chemical feed systems and troubleshooting with assistance Using Service Fusion, Acumatica and other systems as required with limited errors Act with Agility in responding to customer needs including off shift and weekend hours as required Are you an A-Player who can answer โ€œyesโ€ to the following? If so, we have a seat for you. Do you take pride in doing things in the right way? Do you leave things better than when you found them? Are you a change-maker? Do you thrive in cultures rooted in trust, constructive and open communication, and teamwork? Are you someone who constantly seeks ways to improve your environment, processes, and the experiences of other people? Do you have a growth mindset? We have a purpose for what we do - our mission is to Transform. We empower instead of micromanage. We strive for personal and professional growth every day. We see mistakes as golden opportunities to improve. We encourage healthy conflict and understand it is vital to make change happen. We believe that we can accomplish more as a team than we can individually, and that is powerful. We look forward to hearing your story-thank you for your interest in the position of Wastewater Operations Specialist. Ben Fields President, Operators Unlimited About Operators Unlimited Operators Unlimited was formed in 2001 to offer unsurpassed service to the water and wastewater industry. Located in Upstate South Carolina, Operators Unlimited has worked hard over the years to build a reputation of excellence in the wastewater community. Why?...because we believe in our mission. Our Purpose Operators Unlimited exists to glorify God by helping people have a better day. Our Mission is Transformation At Operators Unlimited, we clean dirty water with a refreshing approach to wastewater treatment. Transformation is why customers need us, people want to work for us, and the community continues to welcome us. By helping companies remove contaminants from water, we protect the lives of others and preserve our shared environment. Whether we are purifying water through our products, providing exceptional customer service with our operators, or encouraging the professional development of our team and industry, we strive to transform the environment through the lives we touch. We are determined to revolutionize the way people think about wastewater treatment. Through our actions, we seek to elevate the impersonal into relational, the replaceable into remarkable, and the transactional into transformative. Our Core Values Act with Agility Agility is our superpower: we fearlessly embrace challenges, and strive for efficiency without ever sacrificing quality. We push ourselves to exceed the expectations of our customers and to think quickly on our feet. Flexibility is the key to our shared success. Own your Responsibility Integrity benefits everyone. Make a mistake? Take ownership and work towards a solution. Foresee a problem? Lean on the team. We trust our people to do the right thing, and value accountability. Above all else, we say what we mean, and do what we say. Pursue Growth Growth is more than a goal - it's a mindset. Whether we are striving to grow professionally or to cultivate our relationships, education, and interests, we know that continual learning and improvement is key to a fulfilled life. Live with Thankfulness Gratitude is the fuel that keeps us going each day. Our team thrives when we approach our work with humility-and a mindset to serve others before ourselves. After all, we are here because others put us first. And for that, we are thankful. Learn more Are you ready to take part in our mission? Read more about what it takes to be part of our team! At Operators Unlimited, we equally weigh a person's potential values and current strengths with their direct experience and track record of success. Education/Experience: A high school diploma required. Bachelor's degree preferred Basic experience in Microsoft Office Experience in applicable federal, state, and local wastewater policies and procedures Physical Requirements: Must be able to lift at least 50 pounds Must be able to position self to analyze and review equipment by stooping, bending, and kneeling Must be able to occasionally ascend/descend ladders and steps to service a plant Must be able to walk through large facilities Must be able to work in environmental settings Our ideal Wastewater Operations Specialist candidate will have the following capabilities and skills: What you OWN Running wastewater treatment plants within permit limits Communicating with the Director of Wastewater to ensure compliance and improvements Working with the OU team to help grow the company What you need to SUCCEED Be Action Oriented: Enjoy working hard; be full of energy for the things you see as challenging, not fearful of acting with a minimum of planning; seize more opportunities than others. Be Customer Focused: Be dedicated to meeting the expectations and requirements of internal and external customers; listen intently, get first-hand customer information, and use it for improvements in products and services; act with customers in mind; establish and maintain effective relationships with customers and gain their trust and respect. Process Management Be good at figuring out the processes necessary to get things done; know how to organize people and activities; understand how to separate and combine tasks into efficient work flow; know what to measure and how to measure it; recognize opportunities for synergy and integration where others can't; simplify complex processes; get more out of fewer resources. Be a Problem Solver: Use rigorous logic and methods to solve difficult problems with effective solutions; probe all fruitful sources for answers; see hidden problems; be excellent at honest analysis; look beyond the obvious and don't stop at the first answers. Have Composure: Be cool under pressure; do not become defensive or irritated when times are tough; be considered mature; be counted on to hold things together during tough times; handle stress; don't be knocked off balance by the unexpected; don't show frustration when resisted or blocked; be a settling influence in a crisis. Understand the audience and dynamic of each wastewater facility and use effective ways to interact in each facility to provide consistency and calm. Have Functional/Technical Skills/Be Detailed: Have the functional and technical knowledge and skills to do the job at a high level of accomplishment. Be thorough in accomplishing a task through concern for all the areas involved, no matter how small and have the ability to see and pay attention to details; have the ability to recognize the components parts of a procedure or object, and to verify the correctness or error in an individual part of procedures What WINNING looks like Living out our core values and core competencies High level of organizational and planning skills Ability to communicate and interact with people Manger your time and schedule with efficiency Conscientious personality and attitude Passing inspections No permit violations Achieving your quarterly goals and weekly commitments Ready to get started? Let's go!
    $36k-60k yearly est. 6d ago
  • Customer Service Coordinator

    Aiken County, Sc 4.3company rating

    Service specialist job in Aiken, SC

    This position provides customer service support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties. Examples of Duties Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department. Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs. GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction. Administrative Services - When time permits, the Customer Services Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked. The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building. Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval. This job has specific physical requirements such as lifting, driving, ability to travel, etc. Typical Qualifications Minimum Level of Job-Related Education: High School diploma or equivalent. Minimum Amount of Job-Related Experience: 1 year Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
    $25k-30k yearly est. 31d ago
  • CUSTOMER RELATIONS SPECIALIST / HVAC

    Busby's Heating and Air Conditioning

    Service specialist job in Augusta, GA

    Job DescriptionWHO WE ARE Busbys is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBYS Base - $15-$17/hr based on experience. Flexible work schedule Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 05 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramseys SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sams Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more JOB DUTIES Youll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage. VIDEO LEARN MORE Learn what its like to work at Busbys ***********************
    $15-17 hourly 21d ago
  • Welcome Center Staff - North Augusta

    Family YMCA of Greater Augusta

    Service specialist job in North Augusta, SC

    Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong. What You'll Do: * Say hello to every member and guest with a smile (and maybe even by name!) * Help new friends join our Y by sharing membership info and signing them up. * Answer phones and make sure every caller feels heard and supported. * Give tours that show off our amazing spaces and programs. * Keep things organized by balancing money and preparing simple reports. * Be a problem-solver who listens, cares, and helps members with their needs. * Team up with coworkers, volunteers, and members to make the Y a welcoming community. Who We're Looking For: * A people person who enjoys connecting with others. * Someone with strong customer service and communication skills. * Comfortable using a computer and willing to learn our systems. * A high school graduate ready to jump into an engaging role. * CPR/AED/First Aid certified (or willing to get certified within 60 days of hire). * A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility. Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too. Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives. Perks of the Role: * A chance to grow your leadership and people skills. * Work in a supportive, fun, and inclusive environment. * Be part of something bigger; strengthening community and changing lives. Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home. We are a Drug free Workplace
    $24k-32k yearly est. 23d ago
  • Communications/Service Officer

    Augusta University 4.3company rating

    Service specialist job in Augusta, GA

    * About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The mission of the Augusta University Police Department is to promote a safe atmosphere in which the university's teaching, discovery, clinical care and service mission can be successful. This is accomplished through traditional and progressive law enforcement practices and strong community partnership. Job Summary This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements. Responsibilities The responsibilities include, but are not limited to: Responsible for receiving and responding properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and ASU faculty/staff and students. Responsible for entering, viewing and retrieving vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs. Responsible for the following of proper policies and procedures when handling emergency and non-emergency calls. Check areas for unsecured buildings and offices; if found unlocked, area is then secured by public safety officer; a report is filled concerning this incident. In secured areas, verify identification before admitting personnel. Check alarmed experiment areas, notify personnel in charge of any unusual circumstances. Perform all other related duties incidental to the work described herein. Required Qualifications Educational Requirements High School Diploma, GED or equivalent from a recognized state or federal accredited organization. Preferred Qualifications Preferred Educational Qualifications Knowledge of Federal Communication's Rules and Regulations GA Post Certification Knowledge, Skills, & Abilities ABILITIES Ability to maintain confidentiality Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office and other computer software/databases Working knowledge of the current Augusta University policies and procedures Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching Shift/Salary/Benefits Shift: Days/M-F Pay Band: 3 Salary: Minimum $16.54/hour - $18.79/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/23/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. To successfully complete the application and hiring process, candidates will need to comply with multiple steps which may include the following: Submit a comprehensive application for employment (including previous employment, references, current and prior addresses, education, military record) Review board or selection committee assessment Undergo a thorough background check which includes: 1. Driving record review (Ga. Comp. R. & Regs. r. 375-3-8-.01) 2. Personal and professional reference checks/interviews 3. Review of information obtained from public internet sites 4. Credit check/financial history consistent with the Fair Credit Reporting Act (FCRA) (15 USC ยง 1681 et seq.) 5. Local, state, and federal criminal history record check 6. Relevant national and state decertification records, if available 7. Any relevant information in the National Law Enforcement Accountability Database 8. Voice stress analyzer (CVSA) examination 9. Medical examination, drug screen, and psychological examination 10. Determination of employment eligibility, including U.S. Citizenship and Immigration Services (USCIS) 11. Successfully complete POST certification requirements for a sworn police officer in the State of Georgia 12. Perform mandatory reporting and response duties as a Campus Security Authority (CSA) pursuant to the Clery Act Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************
    $16.5-18.8 hourly 60d+ ago

Learn more about service specialist jobs

How much does a service specialist earn in Augusta, GA?

The average service specialist in Augusta, GA earns between $24,000 and $68,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Augusta, GA

$40,000

What are the biggest employers of Service Specialists in Augusta, GA?

The biggest employers of Service Specialists in Augusta, GA are:
  1. The Blood Connection
  2. Floor & Decor
  3. Cleardefense Pest Control
  4. Cleardefensepest
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