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Service specialist jobs in Columbia, MO - 246 jobs

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  • Treasury Management Services Representative I

    First Mid Bank & Trust 4.0company rating

    Service specialist job in Jefferson City, MO

    Treasury Management Services Representative I Location: Jefferson City, MO Job Id: 4344 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position
    $17.7-22.2 hourly 3d ago
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  • Client Relations Agent

    HCC Life Insurance

    Service specialist job in Columbia, MO

    Columbia, MO Full-time (40+ hours/week) Base Salary starting at $50,000 with bonus potential Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes. Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales. What We're Looking For Team players who have internal passion, drive, and work ethic Goal-oriented producers who take pride in delivering tangible results Multitaskers who can prioritize tasks in a fast-paced environment Curious minds with an inherent eagerness to learn and adapt It Would Be Great If You Have These Skills Already Property and Casualty Insurance License* Customer service Basic data entry Bachelor's or Associate Degree (not required) *Within 60 days after hire, all Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee. Key Responsibilities Identify and qualify new sales opportunities. Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Assist clients in completing bond applications Collaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.
    $50k yearly Auto-Apply 1d ago
  • *HIRING IMMEDIATELY* - Entry Level Customer Service & Marketing

    Elevated Integrated Consultants

    Service specialist job in Columbia, MO

    We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing. Job Description ARE YOU LOOKING FOR AN EXCITING CAREER WITH UNLIMITED GROWTH POTENTIAL? We are one of the LEADING marketing firms providing exceptional service to large corporations in the Jefferson City area. We recently opened up a NEW OFFICE and are looking to fill positions in multiple departments. These positions are ENTRY LEVEL to begin with RAPID advancement OPPORTUNITY: Account Management Marketing Representative Campaign Development Junior Advertising Executive Sales Associate Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. QUALIFICATIONS: Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you Outstanding communication skills both verbal & written. Able to prioritize and work independently with minimal supervision. Able to work effectively in a team environment Detail-oriented and the ability to follow up on tasks. Work effectively under pressure and maintain a positive attitude Capable of multi-tasking, prioritizing, and managing time efficiently To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Promotional Marketing & Public Relations Elevated IC is a privately held marketing firm in the Jefferson City area. We are planning to expand into more locations within the next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch managers from within. On a daily basis we represent our clients in some of the nation's largest retailers. Candidates will be trained in: - Entry Level Management - Promotional Sales - Customer Service - Event Marketing - Public Relations - In Person Sales W/Customers Qualifications Applicants Must: - You must be in the Jefferson City area - You must be able to START WITHIN 2 weeks - You must be excited & motivated for challenge, growth, and training - You must have a professional image - You must have a great attitude, work ethic, and student mentality We DO NOT participate in any of the following: No Door to Door Sales No Business to Business Sales No Telemarketing **Only those candidates selected by management for an interview will be contacted. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 60d+ ago
  • Customer Service Hiring

    Software Hiring Website

    Service specialist job in Columbia, MO

    aka Bagel slinger Slinging the best bagels in Missouri to our customers with a smile. We have an incredible team. We not only have one of the busiest restaurants in town, but we continue to grow. No nights, no grease!
    $27k-34k yearly est. 60d+ ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Service specialist job in Jefferson City, MO

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Front Counter Customer Service

    Midas Columbia 5750

    Service specialist job in Columbia, MO

    Benefits: Employee discounts Health insurance Paid time off Free food & snacks About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment. Responsibilities: Greet customers warmly and assist them with their service needs. Manage front counter operations, including scheduling appointments and processing payments. Provide information about services and promotions to enhance customer satisfaction. Handle customer inquiries and resolve issues promptly and professionally with management Maintain a clean and organized front counter area. Collaborate with team members to ensure smooth service delivery. Promote a positive and welcoming atmosphere for all customers. Requirements: High school diploma or equivalent; customer service experience preferred. Must have a minimum of 1 Year of automotive parts or repair experience Excellent communication and interpersonal skills Ability to work in a fast-paced environment and multitask effectively. Basic computer skills for scheduling and payment processing. Reliable and punctual with a positive attitude. About Us: Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company. Compensation: $16.00 - $17.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $16-17 hourly Auto-Apply 60d+ ago
  • National Operations Specialist

    Article Student Living

    Service specialist job in Columbia, MO

    Article Student Living is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales, and marketing plans for the property. A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position. Article Student Living provides the best experience for student residents living in our communities. We do this by putting people first-both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio. You will report to the Director, Training & Support. This is a travel-based role (about 75%) that offers flexibility to live anywhere in the U.S., as long as you reside within one hour of a major airport. Responsibilities Provide on-site leadership and strategic direction in the event of staff vacancies, together with the Regional Manager Train and manage the site staff, including the Property Manager, Assistant Property Manager, Leasing & Marketing Manager, Maintenance Staff, and Community Assistants Monitor and regulate Accounts Payables, Accounts Receivable, Leasing, and Marketing efforts, and overall property operation Organize and accomplish successful resident move-out, property turn, and resident move-in in the event of a Property Manager vacancy while on-site Evaluate the financial budget and remain within the allotted budget Evaluate monthly income statements to determine accruals and reclasses Conduct resident mediation and conflict resolution to provide a harmonious community Monitor and advise on rate and leasing specials based on tour velocity and conversion Your Background Bachelor's degree preferred or comparable experience in the student housing space 4+ years' experience as a Property Manager or equivalent role Knowledge of the market competition, local businesses, and the university Excellent planning to manage a team Communication with residents, team members, and senior management Your Style Driven individual True team player eager to help build the business Eagerness to provide the best resident experience Excellent project management Exceptional customer service and resident relations Desire to travel up to 75% Live within 1 hour of a major airport Full-time associate benefits Health (PPO or HSA), dental, and vision Flexible PTO 13 paid holidays 401K - 100% match up to 5% Annual review and bonus program Paid parental leave Pay On Demand
    $37k-59k yearly est. 5d ago
  • Business Services Specialist (Corporations)

    Missouri Secretary of State

    Service specialist job in Jefferson City, MO

    This is a technical and professional position involving, analyzing documents, assisting customer with inquiries and both the routine and complex day-to-day functions of the Business Services Division. Job Functions and General Responsibilities: * Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings. * Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers. * Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications. * Answering telephone inquiries, assisting walk-in customers * Interacting with state employees, state officials, other agencies, and the general public. * Providing technical support for online business filers with demonstrated knowledge of various internet browsers. * Corresponding with customers through the unit email account in a timely manner. Knowledge, Skills and Abilities: * Excellent organization skills, self-motivation, and work prioritization skills. * Excellent oral and written communications skills. * Flexible and well organized to accomplish assigned tasks expediently and accurately. * Work independently with outstanding attendance, timeliness, and professionalism. * Follow Business Services Division policies and procedures to create quality images. * Assist satellite offices with questions and issues regarding financial transactions. Qualifications: * High School Diploma or equivalent is required, some college preferred. * Experience working in a fast-paced government office or organization preferred. * Meets or exceeds productivity with assigned duties. * Work with outstanding attendance, timeliness, and professionalism. The above job description in no way implies that these are the only duties to be performed by this employee. The employee is expected to perform other duties necessary for the effective operation of the department.
    $30k-48k yearly est. 60d+ ago
  • Financial Services Officer

    Multipli Federal Credit Union

    Service specialist job in Columbia, MO

    Role: To promote a positive service relationship and improve account engagement with members and nonmembers by identifying loan products and account services that best fits their needs. Essential Functions & Responsibilities: Takes member loan applications and underwrites according to loan policy and procedure. Follow up with member applications and inquiries. Process the approved loans and set up date to close the loan and make disbursements. Opens new accounts, CDs, IRAs and other credit union products. Explains services to current and potential members to generate additional business and to promote positive public relations. Analyzes potential opportunities to promote additional products and financial services. Resolves account-related questions and concerns with members and nonmembers Evaluates all branch activities to ensure they are in compliance with established Credit Union policies, procedures, and objectives; recommends changes to manager. May assist with ITM and Vault Replenishments and Balancing. Performs other job related duties as assigned. Performance Measurements: Identify opportunities to cross sell products and services for the betterment of members and nonmembers financial well being. Maintain a working knowledge of the credit union's standards and governmental regulations. Provide informed, professional and accurate service and support to all members and nonmembers. Keep management informed regarding key operating issues affecting the branch. Contribute to the department production goals for loans, loan products, accounts, and account products. This Job Description is not a complete statement of all duties and responsibilities comprising the position. Qualifications Knowledge and Skills: Experience: Three years to five years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must have good communication skills. Able to operate a 10-key calculator, and computer keyboard. Physical Requirements: Work Environment: No hazardous or significantly unpleasant conditions (such as in a typical office). Position is not eligible to work remotely. Multipli Credit Union is a participant in E-Verify, which allows verification of eligibility for employment in the United States for all applicants.
    $34k-54k yearly est. 12d ago
  • Client Success Renewals Specialist

    Norstella

    Service specialist job in Jefferson City, MO

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $28k-45k yearly est. 31d ago
  • Quality Operations Specialist

    Welbehealth

    Service specialist job in Jefferson City, MO

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 9d ago
  • Customer Service Representative

    Quaker Windows 4.0company rating

    Service specialist job in Freeburg, MO

    The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team. Duties and Responsibilities * As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers * Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction * Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team * Communicate order updates as needed * Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction * Build an ongoing relationship and trust with customer accounts * Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team * Work with Sales Representatives to support the sales process * Communicate with Lumberyards, Specialty Dealers and Sales Representatives * Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System * Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products * Prompt and regular attendance at an assigned work location. * Interact and communicate with employees and customers in an appropriate manner. * Availability on site to confer with staff members with whom the employee must interact on a regular basis. * Communicate via email, prepare reports and work schedules. * Review and analyze data and information concerning Return Merchandise Authorizations. * Plan, prioritize and monitor order activities. * Complete assigned tasks/projects in a timely manner. Supervisory Responsibility No direct management or supervisory responsibilities. Safety Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly. Travel Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses. Qualifications An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Proficient with Microsoft Office software: Excel, Word, Outlook * Professional phone etiquette * Basic math skills including the ability to convert decimals to fractions * Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred * Basic knowledge of Quaker's Residential Window and Door Products preferred Preferred Education and Experience The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position. * High School Diploma or a passed General Education Development test * 3-6 Months related Customer Service Experience * Lumberyard, Building Industry or Retail Sales Experience preferred Competencies and Skills * Customer Service Focused * Communication Proficiency & Listening * Team Based Mindset * Problem Solving * Attention to Detail * Accuracy * Organization * Flexibility * Reliability * Time Management Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand. Physical Demands The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds. Work Environment Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory. Other Duties and Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time. Equal Employment Opportunity Statement Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
    $28k-34k yearly est. 3d ago
  • Mail Services Specialist

    Lakeside Book

    Service specialist job in Linn, MO

    Mail Specialist Lakeside Book Company is looking for a fulltime Mail Services Specialist for our Shipping area. As the largest book maker and book distributer in the United States, you will help craft books that end up in the hands of readers across the country. Starting Rate: $18.25 to $24.50 depending upon experience Work Hours: Days, 7:30a-4:00p Location: 1799 Highway 50 East, Linn, MO 65051 As a Mail Specialist, you will: Operate machines that automatically address, weigh and generate shipping documents according to zip code Review shipping instructions to identify product placement Unload finished product from conveyor line using RF equipment for correct product placement Process and ship outgoing small package parcels for various carriers Communicate with Traffic Coordinator or Operations to assist with problem resolution Enter data into computerized systems Use forklift and pallet jack as needed Stretch wrap pallets and stage for loading Offload and load box trailers at the loading docks by safely operating the forklift Work in a team environment and cross-train with others Receive training to help advance your career Qualifications: Experience in packaging, shipping environment Ability to exert 20-50 lbs. of force occasionally, 10 to 25 lbs. of force frequently and up to 10 lbs. of force routinely Computer and systems experience Forklift certification Ability to learn to use a warehouse management system Team work skills
    $18.3-24.5 hourly 8d ago
  • Automotive Customer Service Advisor - 1114

    Tupeloms

    Service specialist job in Jefferson City, MO

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 1d ago
  • CPC Processer Customer Support

    Datavant

    Service specialist job in Jefferson City, MO

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) + Full-Time: Mon-Fri 8:30am-4:00 pm EST + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information on multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of information related telephone calls and inquiries accurately and timely. + Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site specific processes and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company policies and procedures as posted or communicated by management. + Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. + Maintains a high level of professionalism and good rapport with co-workers and members of management + Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. + Performs work in accordance with the training and direction provided and adheres to facility specific procedures + Attends mandatory employee in-service meetings and/or training sessions, if so directed + Maintain an acceptable attendance record and reports to work as scheduled. + Performs other duties as assigned. **What you will bring to the table:** + High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial. + Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents + Ability to stay organized while working quickly. Strong attention to detail is also required. + Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) + Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. + To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 2d ago
  • Seasonal Client Experience 1 Associate

    Paulhood

    Service specialist job in Jefferson City, MO

    Title: Seasonal (December 9-April 15) Client Experience I - In-Office Support Hours: Monday-Friday 8am-5pm, January 2026 - April 15, 2026 $300 bonus for seasonal team members who work with us from January through 4/15/26! About the Role At PaulHood, we are transforming the mid-market CPA industry with an entirely new model. Our year-round membership model provides clients with expert tax and financial guidance, helping them feel more secure and realize their long-term financial goals. Founded 30 years ago by Paul Hood, our company has grown rapidly and now serves over 15,000 customers nationwide. To support our continued growth, we have completely modernized our business with technology and processes more akin to a SaaS company than a CPA firm. We are seeking a Seasonal Client Experience I to support the day-to-day service needs of our in-office members and deliver an experience rooted in our client-first values. In this role, you will assist with onboarding, maintain ongoing member relationships, and ensure clients feel the value of their membership at every touchpoint. You will help resolve basic issues, support client inquiries, and identify opportunities to connect members with additional services aligned with their goals. The ideal candidate will have experience in customer service or support roles, with a strong desire to grow their skills in client success. You bring foundational knowledge in service delivery, a willingness to learn, and a drive to support others. To do this well, you'll need to be detail-oriented, proactive, and people-focused. You should feel comfortable navigating client systems, communicating with empathy, and contributing to a collaborative, fast-paced team environment. You'll also need to be committed to continuous improvement and energized by helping members succeed through each phase of their journey. What You Will Bring, Do, and Own You will perform scheduling, document preparation and scanning, resource coordination, taking client payments, and other administrative duties to ensure positive client interactions and operations throughout PaulHood. You will serve as a client advocate, being adaptable, ready to learn new processes, have empathy for clients, and take responsibility to ensure your tasks are completed timely and clients have a great experience with PaulHood to boost client retention and growth. You will be a main point of contact in-office for addressing client needs and developing relationships through in-person interactions, phone, email, service tickets, etc., escalating high-level complaints to the appropriate staff or department. You will manage accurate client data and documentation utilizing the PaulHood's software, tools, and technology to ensure a smooth flow of information and project coordination for clients and staff. You will learn about different tax entities as well as how to assemble and review tax and invoice information with clients. You will learn how to look into complicated statements and billing issues, knowing when to ask for help or escalate to more experienced staff. Experience and Education You Will Need High school diploma or equivalent required. One year of customer service experience required. Data entry or call center experience is strongly preferred. Experience with client relationship management software or project management software is preferred. Who You Are You're personable with customer service skills and keep the client in mind with all interactions. You love client interactions, value creating meaningful connections, and have good written and verbal communication skills. You're a positive and collaborative team member. You're organized with a crazy attention to detail and the ability to remember facts about clients. You love to learn new skills and feel empowered and valued the more knowledge you gain. You can keep your cool in a high-paced and at times stressful work environment. You are tech-savvy and know Microsoft Office suite and the ability to quickly learn new software and technology. You have street smarts and know when information is confidential. You are punctual and on time for work and/or work-related events. What's In It For You Did we mention our seasonal retention BONUS?! If you join our seasonal team beginning in January and work with us through April 15, you'll be eligible for a $300 bonus! It's our way of thanking you for your efforts to support us through our busiest time of year. (Who doesn't love a bonus?) In the past, some seasonal team members have gone on to find long-term opportunities on our team at the end of the seasonal project. While this can't be guaranteed and depends on business needs at the time, we're always happy to consider seasonal team members for any opportunities that may arise. Whether with us short-term or long-term, you will join a forward-thinking team that is reshaping the future of the tax and accounting industry. With a strong commitment to diversity and inclusion, our gender-balanced leadership group reflects our belief in the power of varied perspectives to drive innovation. You'll align with an organization that helps its clients optimize their financial health, enabling them to keep more, save more, and protect more of their money so they can use it for the things they care about most. In addition to the inherent satisfaction of aligning with a business that is changing the lives of thousands of people, you'll be part of a team that prioritizes trust, collaboration and having fun. We work hard and value rest, too. EEO and Diversity Statement PaulHood is an equal opportunity employer. We recruit, employ, compensate, develop, and promote without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state, and local laws. If you need reasonable accommodation in the application or interview process, please tell us.
    $40k-66k yearly est. 60d+ ago
  • Customer Service Coordinator

    Stimulus Technologies

    Service specialist job in Jefferson City, MO

    Job DescriptionSalary: $16 - $18 DOE Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner. Service Coordinator You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services. Success Profile Find accomplishment by helping clients Ensures that all assigned customer requests are completed by priority Understand and follow workflows and procedures Achieve high level of productive work time Achieve 100% customer satisfaction for work completed Motivation to learn new systems and experience career growth Sense of urgency to make clients happy Have the knack! Necessary Skills Phone etiquette and calm demeanor PC proficiency in Windows-based applications and strong internet usage skills. Adaptability to day-to-day work schedule priority changes. Accountable and punctual work attendance Work independently on projects Have fun in a casual work environment Requirements Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing. Education Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus. Pay and Benefits Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields. COVID-19 Notice Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy.As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.
    $16-18 hourly 29d ago
  • Customer Service Support Specialist

    Central Bancompany

    Service specialist job in Jefferson City, MO

    In this role you will perform a wide range of loan servicing customer service duties with a focus on responding to inquiries from customers and market departments relating to all aspects of mortgage loans. You will be cross trained in several areas of the loan servicing department including New Loan Setup, Check Back, File Maintenance, and Release Processing. Essential Functions Answer and research customer and market personnel inquiries relating to mortgage loans serviced. Perform release processor duties including preparing deeds of release on paid off accounts; monitor, renew, and release other security interest as needed; prepare checks for recording fees and make appropriate expense account entries. Perform new loan set up duties to include activating new loans utilizing information provided by market loan origination and operation departments; research system maintenance; review modifications and extensions submitted by market personnel for accuracy; process new loan terms and complete system entries as needed. Perform new loan check back duties including checking new mortgage loan setup by verifying entries and complete file maintenance as needed; complete post-closing audits of critical documents for all new loans; monitor active files for document deficiencies and maintain a report of exceptions; enter recording information from the recorded Security Instruments into the mortgage loan servicing system. Organize checkback data sheets to pair with new loan files. Prepare payoff quotes; prepare final payoff letters. Assist in the handling of insurance loss draft claims. Set up ACH transactions. Complete requests for mortgage loan verifications. Education: High school diploma or equivalent Experience: Two years of mortgage loan processing, servicing, and/or auditing experience preferred. Knowledge, Skills and Abilities: Knowledge of loan processing and servicing procedures preferred. Strong verbal and written communication skills. Accuracy and attention to detail. Ability to manage multiple tasks in a fast-paced environment. Strong customer service skills. Strong analytical and problem-solving skills. Ability to learn and apply regulatory and compliance requirements in day-to day operations
    $28k-48k yearly est. 6d ago
  • Business Services Specialist (Corporations)

    Missouri Secretary of State

    Service specialist job in Jefferson City, MO

    This is a technical and professional position involving, analyzing documents, assisting customer with inquiries and both the routine and complex day-to-day functions of the Business Services Division. Job Functions and General Responsibilities: Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings. Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers. Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications. Answering telephone inquiries, assisting walk-in customers Interacting with state employees, state officials, other agencies, and the general public. Providing technical support for online business filers with demonstrated knowledge of various internet browsers. Corresponding with customers through the unit email account in a timely manner. Knowledge, Skills and Abilities: Excellent organization skills, self-motivation, and work prioritization skills. Excellent oral and written communications skills. Flexible and well organized to accomplish assigned tasks expediently and accurately. Work independently with outstanding attendance, timeliness, and professionalism. Follow Business Services Division policies and procedures to create quality images. Assist satellite offices with questions and issues regarding financial transactions. Qualifications: High School Diploma or equivalent is required, some college preferred. Experience working in a fast-paced government office or organization preferred. Meets or exceeds productivity with assigned duties. Work with outstanding attendance, timeliness, and professionalism. The above job description in no way implies that these are the only duties to be performed by this employee. The employee is expected to perform other duties necessary for the effective operation of the department. Job Posted by ApplicantPro
    $30k-48k yearly est. 2d ago
  • HIRING IMMEDIATELY* - Customer Service & Entry Level Marketing *

    Elevated Integrated Consultants

    Service specialist job in Jefferson City, MO

    We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing. Job DescriptionElevated IC is a privately held marketing firm in the Missouri area. We are planning to expand into more locations within the next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch managers from within. On a daily basis we represent our clients in some of the nation's largest retailers. Candidates will be trained in: - Entry Level Management - Promotional Sales - Customer Service - Event Marketing - Public Relations - In Person Sales W/Customers Applicants Must: - You must be able to START WITHIN 2 weeks - You must be excited & motivated for challenge, growth, and training - You must have a professional image - You must have a great attitude, work ethic, and student mentality We DO NOT participate in any of the following: No Door to Door Sales No Business to Business Sales No Telemarketing **Only those candidates selected by management for an interview will be contacted. QualificationsQUALIFICATIONS: Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: Outstanding communication skills both verbal & written. Able to prioritize and work independently with minimal supervision. Able to work effectively in a team environment Detail-oriented and the ability to follow up on tasks. Work effectively under pressure and maintain a positive attitude Capable of multi-tasking, prioritizing, and managing time efficiently To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 60d+ ago

Learn more about service specialist jobs

How much does a service specialist earn in Columbia, MO?

The average service specialist in Columbia, MO earns between $25,000 and $58,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Columbia, MO

$38,000
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