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Service specialist jobs in Eau Claire, WI - 134 jobs

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  • Customs Entry Specialist

    Ashley Furniture 4.1company rating

    Service specialist job in Arcadia, WI

    The Customs Entry Specialist will coordinate, process and monitor U.S. Importer Security Filings and U.S. Customs entry for internationally purchased goods. This position is responsible for the preparation and submission of required documentation within the established timeframe while ensuring compliance with U.S. Customs and Border Protection (CBP) and other applicable government agencies. Essential Functions Prepare, process, and submit customs clearance entries for ocean container shipments. Ensure entries are entered and coded properly for any special requirements such as Generalized System of Preference (GSP), Anti-Dumping Duty (ADD), Countervailing Duty (CVD) or quota/visa requirements, 301 Tariffs, etc. Maintain, organize, and complete the entry processes in accordance with established deadlines, request missing information when necessary Ensure timely and accurate Importer Security Filings (ISFs); Research ISF's filed late Prepare and submit documentation to Customs and Border protection when required; adhere to established deadlines to obtain timely release of cargo Monitor duty and fee statements received from CBP; verify accuracy, research, and resolve any discrepancies/issues that are encountered. Approve and pay duties and fees statements within established guidelines and maintain records of payments made Monitor cargo release messages from CBP. Prepare additional documents for CBP and/or coordinate delivery and pick up of container from exam site when required; assist in expediting container release. Notify the Inbound Freight Team when containers are not available due to issues with customs release or examinations to ensure system is updated with accurate delivery date information Monitor railroad border crossing containers to ensure all necessary information is on file, no containers are on hold and are accurate; troubleshoot and resolve issues as they arise Process and approve payment for miscellaneous billing, such as examinations, x-ray, and trucking charges. Scan, index and commit miscellaneous documentation into electronic retention system Establish and maintain effective communication, coordination and working relations with Customs and Border Protection representatives Maintain and retain international correspondence in accordance with established U.S. Customs requirements Collect and update information in accordance with team key process measures Assist with the maintenance of standard operating procedures for the Customs Entry Team, make recommendations for changes and implement upon Manager's approval Determine areas in need of improvement, make recommendations and assist with creating, implementing, and monitoring process improvement changes Stay current with customs rules and regulations; communicate relevant findings to management Troubleshoot and analyze best course of action in the event shipments require exportation, destruction, manipulation, or any other direction given by US Customs. Facilitate and organize working with necessary external business providers to execute request Demonstrate the Company's Core and Growth Values in the performance of all job functions
    $32k-38k yearly est. 2d ago
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  • Welcome Call Specialist

    Group Health Cooperative 3.2company rating

    Service specialist job in Altoona, WI

    The Welcome Call Specialist is responsible for providing exceptional customer service and welcoming all new Group Health members to the health plan. Functions Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customer service. Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system. Each call should cover the basic benefits of the product line and highlight the services we provide. Assist members with valid phone numbers for services covered under Forward Health and other helpful resources. Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customer service. Educate members on plan policies and procedures at every opportunity. Make members aware of transportation, telehealth or additional services provided through their health plan benefits. Keep up to date on the various plans and benefit structure under the product lines. Comply with all company policies and procedures. Minimum Requirements of the Position High school graduate or equivalent. Minimum one year of customer service experience, call center experience preferred. Excellent communication and customer service skills. Proficient in the use of Microsoft Word and Excel. Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial. Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
    $34k-41k yearly est. Easy Apply 9d ago
  • Customer Service Coordinator

    Valley Craft 3.5company rating

    Service specialist job in Lake City, MN

    Responsive recruiter Valley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. What We're Looking For A driven, energetic, and outgoing Customer Service Representative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment. What We Offer BENEFITS: Competitive Salary based on experience PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance JOB RESPONSIBILITIES Create a positive experience for all VCI customers and potential customers Effective and timely communication via phone and email Respond and address customer inquiries such as product specifications, pricing, and availability Handle aspects of quotes, order entry, RMA's, technical support, and other daily tasks Perform organized data entry with attention to detail Educate customers, review their needs analysis, and provide solutions Problem solve and generate practical and sensible solutions with your customers and colleagues Multitask and adapt in order to complete various changes requests accurately and in a timely manner Work as an extension of the sales department with incoming and outgoing sales needs Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email Develop and maintain a comprehensive understanding of VCI's products and processes Collaborate and work closely with sales and other departments to provide additional support Be an active team player throughout VCI in order to achieve wider customer and company objectives Maintain positive attitude and open line of communication with customers, co-workers and management Provide feedback and continuous improvement opportunities to management and cross-functional teams Input and track metrics within customer management database Perform other related duties as assigned QUALIFICATIONS High school diploma or equivalent experience 2+ years of successful customer service experience is preferred Excellent listening, verbal, written and interpersonal communication skills Strong technical aptitude and customer service skills Self-motivated, organized, detail-oriented, and strong work ethic Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment A consultative solution-based customer service methodology Adaptable and coachable, seeking feedback to incorporate into daily work style Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required Sales support experience is a plus but not required Compensation: $20.00 - $23.00 per hour Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.
    $20-23 hourly Auto-Apply 33d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service specialist job in Eau Claire, WI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 4d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service specialist job in Chippewa Falls, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-35k yearly est. 11d ago
  • Neighborhood Services Specialist I

    City of Eau Claire (Wi 3.9company rating

    Service specialist job in Eau Claire, WI

    Are you passionate about keeping the community clean, safe, and well-organized? As a Neighborhood Services Specialist I, you'll play a key role in enforcing parking regulations, ensuring compliance with municipal ordinances related to trash collection, zoning, parking, and more. This position offers a mix of fieldwork and administrative tasks, including inspections, investigations, and community engagement. If you have a strong eye for detail, excellent communication skills, and knowledge of municipal codes, this is the perfect opportunity for you. Help us make a difference in our neighborhoods! Two positions are available: One full-time position, and one full-time limited term position that is grant funded through December 31, 2026. Continuation of the position beyond 2026 is dependent on future budget appropriation. Requirements: * Possess or obtain (within 30 days of hire) and maintain a valid Wisconsin driver's license * High School Diploma or equivalent (GED, etc.) * At least one year of experience with systems design, data analysis, and computers and software * At least 18 years old Preferred Qualifications: * Associate degree in a related field or two years of relevant work experience Additional Reasons to Apply: * Receive 40 hours of vacation on your first day of employment, plus earn 80 hours of additional vacation time in the first year * Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year) * Potential to qualify for Public Service Loan Forgiveness * Other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)! Application Deadline: Monday, January 19, 2026 at 11:59 p.m. Interviews expected to take place Monday, January 26, 2026. Candidates will be notified via email if selected to interview. Neighborhood Services Specialist I Recruitment Snapshot JOB DESCRIPTION POSITION SCOPE Under general supervision, performs administrative and field inspection duties in the enforcement of laws, ordinances, and regulations. Participates in all work activities of the code compliance program including trash collection, parking, overnight parking, sign code, and zoning. Must have knowledge of municipal ordinances, regulations, standards and policies, record keeping skills, and experience with computers. ESSENTIAL FUNCTIONS Performs the full range of code enforcement duties; performs a variety of field and office work in support of the code compliance program and parking enforcement. Utilizes appropriate enforcement procedures to achieve compliance where discrepancies with ordinances and codes exist. Conducts inspections/investigations to determine compliance and enforces compliance with the following ordinances: zoning, land use, nuisance housing, health and safety, trash, blight, parking, sign code, inoperative motor vehicle, parking lot and driveway surface, sidewalk snow removal, weed, yard and lawn, and improper storage of furniture. Follows the City's code compliance program ensuring that work is performed in a timely manner and conforms with established policies, procedures, and regulations. Coordinates code enforcement activities with the Eau Claire City-County Health Department and appropriate City of Eau Claire departments in enforcing the various ordinances. Reviews, analyzes, and evaluates code enforcement cases and problems; and takes effective action for their correction. Documents violations by securing photographs and other pertinent data; research ownership records, prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation has occurred. Issues notices, orders, citations, or informative material as needed; maintains records of all orders, violations, and compliance. Prepares correspondence and reports. Assists homeowners, designers, contractors, municipal departments, businesses, and others in interpreting ordinances and in achieving compliance with applicable ordinances. Operates the division's permitting and inspection tracking network computer system. Assists with the parking permit program, including applications and reporting, enforcement, and the servicing of permit machines and handling of complaints. Performs parking enforcement duties including enforcing parking control ordinances of the City of Eau Claire including: Overnight calendar parking ("Alt-Side Parking") throughout the city. Parking restrictions in time-restricted zones, loading zones, handicapped zones, and prohibited parking areas, municipal lots, and parking ramps throughout downtown Eau Claire and issues parking citations when necessary. Reports all enforcement hardware (license plate readers in parking garages, mobile printers, handheld units, computers, etc.) out of order, street signs down, or damaged and in need of repair, missing signs, etc. Recommends alternative methods to achieve code compliance involving application of related laws, ordinances, and regulations, consults with the Neighborhood Services Manager, City Attorney, City staff, property owners, Police and Fire Departments, and other City departments. Recommends and assists in writing code revisions to achieve practical and equitable regulations. Receives and assists in responding to and resolving difficult and sensitive resident inquiries and complaints, reports from other agencies and departments on alleged violations of City-related zoning, municipal codes, and ordinances. Maintains effective working relations with co-workers, the public, downtown businesses, and other supervisory personnel. Maintains knowledge of principles and methods of investigation utilized in code enforcement inspections; technical terminology used in zoning, including regulations and requirements for court evidence documentation; court procedure; criminal and civil law; legal rights of residents; rules of evidence; building, housing, parking, and abatement codes; and geographical characteristics of the city and enforcement needs in each area, district, or neighborhood. Must have knowledge of municipal ordinances, regulations, standards, policies, and record keeping skills. Must be able to record data associated with the activities of the position. Must be able to present clear, concise, and credible testimony, supported by factual evidence and sound analysis, in legal and administrative proceedings. NON-ESSENTIAL FUNCTIONS Performs related duties as required. EDUCATION/EXPERIENCE/CERTIFICATIONS A high school diploma or equivalent (GED, etc.) is required. An associate degree in a related field or two years of relevant work experience is preferred. Must have at least one year of experience with systems design, data analysis, and computers and software. Must possess or obtain (within 30 days of hire) and maintain a valid Wisconsin Driver's License. Must be at least 18 years old. SKILLS/ABILITIES Must be able to visit resident households to interact with residents regarding code compliance, including in an enforcement capacity and in difficult customer service situations. Maintains prompt, predictable, and regular physical attendance. Must be able to take direction and work well with others. Must be able to concentrate and perform accurately. Must be able to react to change productively and handle other tasks as assigned. Must be able to back-up fellow co-workers. SUPERVISION/DIRECTION RECEIVED Neighborhood Services Manager, Parking Administrator SUPERVISION/DIRECTION EXERCISED None WORK ENVIRONMENT Work is performed in the field at residences, businesses, etc. under all weather conditions and in a general office setting. Occasional lifting of less than 50 lbs. WORK HOURS This position requires flexible working hours to meet parking enforcement needs. The City of Eau Claire is an Equal Opportunity Employer.
    $33k-40k yearly est. 13d ago
  • Customer Service Associate

    Savers/Value Village

    Service specialist job in Eau Claire, WI

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 2833 Mall Dr, Eau Claire, WI 54701
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate (Restaurant)

    Dunkin'-Clairemont Avenue

    Service specialist job in Eau Claire, WI

    Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life. What You'll Do: - Bring the Energy - Greet guests with a smile and keep the vibe upbeat - Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!) - Work Smart - Balance speed and quality, especially during busy times - Connect with People - Build relationships with guests and teammates - Keep It Clean - Help maintain a tidy, welcoming space for everyone Why It's Perfect for You: - Flexible Scheduling - We work around your school/family schedules - Earn While You Learn - Discounted tuition available through SNHU for you - Build Your Resume - Learn teamwork, customer service, and leadership skills - Growth Opportunities - Move up to shift leader or manager if you're looking for more - Free Drinks & Discounts - Stay fueled during your shift (and save on your faves) Who We're Looking For: - People with a positive attitude and team spirit - Friendly, reliable, and ready to learn (no experience needed!) - Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it! Ready to Join? If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together. We have a fresh brew of benefits perfect for you. - Flexible Schedule - Full-Time and Part-Time available - Free donut and coffee on shift! - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off (full-time employees) - 401(k) Retirement Plan (full-time employees) - Education Discounts through Southern New Hampshire University - Tuition Benefits* - Medical, Dental and Vision (full-time employees) - Referral Program - Recognition Program - Community & Charitable Involvement What You'll Need to Succeed - You are 14 years of age or older (as permitted by law) - You bring great energy, attention to detail, and a love for making guests smile - Fluent in English (reading, writing, speaking, and hearing) - Eligible to work in the United States Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $26k-34k yearly est. 3d ago
  • Customer Service Associate

    Savers | Value Village

    Service specialist job in Eau Claire, WI

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 2833 Mall Dr, Eau Claire, WI 54701
    $26k-34k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service specialist job in Eau Claire, WI

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 2833 Mall Dr, Eau Claire, WI 54701 Share: share to e-mail
    $26k-34k yearly est. 8d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Service specialist job in Eau Claire, WI

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17 hourly Auto-Apply 60d+ ago
  • Customer Service Rep I

    Net Health Shops 4.6company rating

    Service specialist job in Eau Claire, WI

    Job Type: Full-Time Pay: Hourly, Biweekly Schedule: Monday through Friday 8 AM to 4:30 PM with a half-hour lunch or 5 PM with an hour lunch. This position requires 40+ hours a week depending on workload. After training, there is potential to have a hybrid work schedule. Company: Net Health Shops LLC/Sunnydaze Decor is an Eau Claire based eCommerce(internet) company. We have been an importer and a multi-channel eCommerce marketer of indoor and outdoor home décor since 2006. Our growth comes from the relentless focus on product innovation, flexibility, and work ethic. Our company culture and positive morale make Net Health Shops an outstanding company to work for. If you are a highly motivated, dependable team player apply today! Key Responsibilities: Answer inbound customer calls, emails, and messages promptly and professionally. Provide accurate information about products, services, and company policies. Assist customers in troubleshooting issues, processing orders, and resolving concerns. Maintain detailed and accurate records of customer interactions in the CRM system. Escalate complex or unresolved issues to higher-level customer service or management teams. Follow up with customers to ensure their concerns have been addressed satisfactorily. Process returns, exchanges, and refunds as necessary, following company policies. Promote and upsell company products or services as appropriate. Communicate and collaborate with external and internal teams to ensure customer satisfaction and resolve challenges efficiently External: Marketplaces, warehouses, suppliers, carriers Internal: team members from various departments within the company Stay updated on company products, services, and promotions to provide accurate information. Provide timely updates on shipment status and metrics Stay informed about Marketplace requirement changes and update processes accordingly Monitor fulfillment costs and identify opportunities for cost savings Ensure shopping labels are accurate and printed in a timely manner Arrange transportation and coordinator shipments with carriers to ensure timely delivery Required Qualifications: High school diploma or equivalent; Associate's degree or some college coursework preferred. 0-2 years of customer service experience, preferably in a call center or retail environment. Excellent communication skills, both written and verbal. Strong problem-solving skills and the ability to handle challenging situations with professionalism. Basic computer skills, including proficiency with Microsoft Office or similar software. Ability to work in a fast-paced environment and manage multiple customer inquiries. Friendly and positive attitude, with a strong focus on customer satisfaction. Benefits: Health and Dental Insurance HSA Plan Life, Short Term Disability, Accident, and Critical Illness Insurance 401K plan with generous employer contributions Paid Time Off (PTO)
    $29k-36k yearly est. 12d ago
  • Customer Service Representative - Eau Claire, WI

    Kedia Corporation

    Service specialist job in Eau Claire, WI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-38k yearly est. 3d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Service specialist job in Chippewa Falls, WI

    Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Academic Skills Center: Learning Center Specialist

    University of Wisconsin Stout 4.0company rating

    Service specialist job in Eau Claire, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Academic Skills Center: Learning Center SpecialistJob Category:Academic StaffEmployment Type:RegularJob Profile:Learning Center SpecialistJob Duties: POSITION: A full-time, professional learning center specialist position is available in the Academic Skills Center beginning January 20, 2026. The anticipated starting annual salary is $50,000. Working collaboratively with colleagues, the learning specialist supports peer educators in a variety of roles. This position may coordinate peer tutoring, academic coaching, Supplemental Instruction, or first-year success programming, depending on the needs of the center. All learning specialists also teach a student success course each semester in addition to their coordinator responsibilities. The Academic Skills Center supports student learning across the curriculum, with the strongest representation in the sciences. MINIMUM QUALIFICATIONS: Master's degree Excellent verbal and written communication skills Strong interpersonal skills, including a mindset and an ability to work with students across lines of difference Prior success teaching, tutoring, or coaching Commitment to the mission of the Academic Skills Center Ability to work collaboratively in a team environment PREFERRED QUALIFICATIONS: Experience working in a college learning center College teaching experience Supervisory experience or leadership experience Undergraduate degree in biology, chemistry, or related field DUTIES: Coordinate and manage academic support programs Oversee the work and development of student employees Provide leadership for at least one academic support program or initiative Work collaboratively with colleagues to recruit students and market the center Assess student learning and program effectiveness Develop learning resources and training materials Provide feedback and support to colleagues coordinating related support programs Teach student success courses Teach a course each semester for either first-year students (GEN 110) or students on probation (GEN 201) Contribute to the development of the center's curriculum Promote effective and inclusive learning practices Assess student learning and adjust methods and materials to align with learning objectives Complete attendance and progress reports as required by the university and send other types of communication, as needed, to raise awareness of academic concern and encourage support for students. Provide direct support to students Meet individually with students to assess academic progress and support needs. Make appropriates referral to campus resources best suited to provide needed support (e.g., counseling services, advising, Dean of Students, etc.). Provide continued support to former GEN students and student employees, as appropriate, including making referrals, serving as a reference, and providing letters of recommendation. Contribute to the development of the center and the campus community Development relationships with university faculty and staff along with ASC colleagues and student employees to learn about students' experiences and academic support needs, share perspectives, and collaborate on initiatives to support student success. Contribute to the ASC's ongoing development and collaborate with colleagues to identify and implement evidence-based practices for continuous improvement Seek out and engage in professional development opportunities. THE UNIT: The Academic Skills Center (ASC) is the primary student learning center on campus, comprised of six professional staff members and over forty student employees. We empower students to grow as reflective and resilient learners by facilitating peer-learning opportunities, providing academic success instruction, and creating welcoming environments for learning. Our center teaches peer educators how to facilitate learning, and we teach learning strategies that can be applied across disciplines. We currently offer peer tutoring in fifteen subjects, peer academic coaching, a robust Supplemental Instruction program, and academic success courses for incoming students and students on probation. UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 10,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit *********************************************************************** . The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities. APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following Web site: ********************************************************* . Please be sure you have included the following in PDF format: Letter of application Resume Unofficial transcripts Names and contact information for three references. Please direct requests for additional information to: Mark Kjellman; ***************** To ensure consideration, completed applications must be received by December 8, 2025. However, screening may continue until position is filled. Key Job Responsibilities: Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews Coordinates program components and evaluates program effectiveness and provides recommendations for improvement May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals. Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events Department:Compensation:Required Qualifications:Preferred Qualifications:Education:How to Apply:Contact Information:Special Notes:INSTITUTIONAL OVERVIEW UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit ************************************************************** . The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities. ADDITIONAL INFORMATION The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment. The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7). The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $50k yearly Auto-Apply 60d+ ago
  • Customer Specialist/Delivery

    Hom Furniture 4.4company rating

    Service specialist job in Eau Claire, WI

    Full-time Description Pay $22-$24 Responsibilities The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include: Delivering customers' furniture including assembly and installation of the furniture when required. Inspecting furniture for flaws or damage. Resolving customer complaints should they arise by working with the Customer Care department. The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning. While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down. Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction. Other duties as assigned Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical. Experience: 1-3 years related experience preferred. Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment. Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older. *Reasonable accommodations will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $32k-40k yearly est. 42d ago
  • Licensed Personal Lines Customer Service Representative

    Midwest Select Insurance Group LLC 4.2company rating

    Service specialist job in Eau Claire, WI

    Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    $31k-37k yearly est. 22d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Service specialist job in Hammond, WI

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative I

    Forward Bank 4.0company rating

    Service specialist job in Withee, WI

    Named American Banker's "Best Banks to Work For" six consecutive years and now Certified TM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about! Forward Bank in Withee seeks an outgoing, service-oriented individual for a Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions. Qualifications: Positive attitude with superior customer service and communication skills Strong attention to detail and accuracy in cash-handling Good computer skills, specifically with Microsoft Word and Excel software applications Ability to manage multiple tasks in a fast-paced environment Join our team and help us live our mission…To Move Our Communities FORWARD!
    $31k-37k yearly est. Auto-Apply 27d ago
  • Service Associate

    Aptivorporated

    Service specialist job in Black River Falls, WI

    ABOUT US Here at Aptiv, we are all about making a difference. Aptiv is a non-profit organization that offers services to people with disabilities. Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute to society in meaningful ways. We welcome, encourage, and value the contributions of all individuals and value inclusion, resilience, self-determination, collaboration, and accountability. If you are looking for work you will LOVE, read on! THE ROLE As a Service Associate in our Life Services team in Black River Falls, you'll play a key role in empowering individuals with disabilities to live more independent, self-directed lives. You'll provide personalized, hands-on support across a variety of settings - including day services, supported living, and youth services. Your work will help participants build skills, explore their communities, and achieve meaningful personal goals. Whether you're leading a recreational activity, supporting someone with independent living tasks, or mentoring youth in skill development - your impact will be real and lasting. SCHEDULE AND COMPENSATION Hourly Pay Rate: $16.35 an hour Status: Part-Time or Full-Time, based on candidate availability Schedule: Flexibility required, including availability every other weekend Travel within the community and between participant locations required RESPONSIBILITIES Deliver person-centered support by facilitating group and one-on-one programming tailored to each participant's goals (e.g., daily living, social skills, recreation, communication). Assist with personal care tasks as needed, including hygiene, mobility, meal support, and medication reminders. Support community inclusion by helping individuals engage in meaningful community activities, develop friendships, and build natural supports. Advocate for participants by encouraging self-expression, exploring opportunities, and maintaining professional, respectful relationships with families, care teams, and community partners. Complete accurate documentation including daily progress notes, service records, and time tracking. Monitor health and safety, reporting any changes in behavior, health, or emotional well-being, and assisting participants with following care plans. Provide safe transportation for participants, promote pedestrian safety, and support learning of alternative transportation methods. Maintain professionalism and uphold ethical standards, attending required team meetings and training. Follow compliance and safety procedures aligned with local, state, and federal regulations, and Aptiv's internal policies. QUALIFICATIONS Required: Must be 18 years or older Valid driver's license and access to reliable, insured transportation Availability to work every other weekend Passion for supporting individuals with disabilities and helping them live self-directed, fulfilling lives Preferred: Associate's or Bachelor's degree in a related field 1-3 years of experience supporting individuals with disabilities Familiarity with behavioral supports and skill development Wisconsin Certified Direct Care Professional Strong verbal and written communication skills Basic understanding of disability-related topics and person-centered practices Proficiency in Google Workspace and other cloud-based systems Flexibility in scheduling and work environments OUR TEAM AND THE BENEFITS At Aptiv, we value collaboration, inclusion, and innovation. As a member of our team, you'll experience: A Positive Mission-Driven Culture: Make a real difference in the lives of others every day. Team-Oriented Environment: Join a supportive, collaborative team that works together to empower individuals. Ongoing Training & Growth: Access professional development opportunities and certifications to help you grow in your career. Flexibility: We support work-life balance and offer flexible scheduling to meet your needs. Respect and Inclusion: Be part of a culture that values diversity, equity, and inclusion. READY TO JOIN OUR TEAM? If you're passionate about helping others live their best lives, we want to hear from you! Apply today to become a Service Associate at Aptiv
    $16.4 hourly 8d ago

Learn more about service specialist jobs

How much does a service specialist earn in Eau Claire, WI?

The average service specialist in Eau Claire, WI earns between $25,000 and $57,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Eau Claire, WI

$38,000

What are the biggest employers of Service Specialists in Eau Claire, WI?

The biggest employers of Service Specialists in Eau Claire, WI are:
  1. Eau Claire County
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