Post job

Service specialist jobs in Fargo, ND

- 116 jobs
All
Service Specialist
Customer Service Representative
Call Center Specialist
Customer Service Associate
Service Consultant
Finance Service Specialist
Client Specialist
Mortgage Service Specialist
Client Service Specialist
Patient Service Specialist
Customer Specialist
  • Client Specialist - Surety

    Marsh McLennan 4.9company rating

    Service specialist job in Fargo, ND

    Company:Marsh McLennan AgencyDescription: Client Specialist - Surety Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Surety team, you'll deliver surety clients effective and efficient resolutions to their surety bonding needs by identifying gaps and providing additional or alternative coverage options. You will be in charge of managing multiple priorities efficiently, communicating with clients in a clear and concise fashion to identify issues and implement appropriate resolutions. Every day you will collaborate with other team members and carrier partners to ensure clients are receiving accurate, timely responses. Our future colleague. We'd love to meet you if your professional track record includes these skills: Experience in the insurance, finance, banking, or other professional industry Computer proficiency with system of records, web-based tools, and Microsoft programs Ability to prioritize and organize time efficiently to ensure meeting or exceeding deadlines Ability to effectively communicate both verbally and in writing Maintain a positive work atmosphere and maintain strong working relationships with clients, colleagues and leadership These additional qualifications are a plus, but not required to apply: Bachelors in business, finance, risk management, communication, or equivalent degree Property & Casualty License (required within 3 months of hire) CISR designation (required within 3 years of hire) We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Onsite #MMABI
    $53k-85k yearly est. Auto-Apply 50d ago
  • Service Consultant (Service Advisor)

    Luther Automotive Services 4.9company rating

    Service specialist job in Fargo, ND

    Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short Term & Long Term Disability * 401k with Match * HSA/Flexible Spending * Paid Vacation * Growth Opportunities * Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $37k-57k yearly est. 8d ago
  • Customer Experience and CStore Specialist

    Kotaco Fuels & Propane

    Service specialist job in Lisbon, ND

    Customer Experience & C-Store Specialist Reports to: Office Manager Position Type: Full-time - Hourly ($18-$25 DOE) Work Hours: 8:00 am - 5:00 pm, Monday through Friday (flexibility required for C-Store coverage) Our Culture: We humbly began as a small, hometown-owned company and remain committed to excellence in the fuel industry. Our team values include collaboration, learning together as we grow, and work-life balance. Join us in a rewarding role that blends customer service, retail operations, and community engagement. Summary: We are a growing fuel and propane distributor with multi-site locations across ND. The Lisbon location is transitioning to a new full-time position, with benefits, approximately 40 hours per week. This position combines responsibilities of a Customer Experience Specialist and C-Store operations. This hybrid role requires a self-motivated, dependable individual who can effectively balance administrative tasks with retail duties while delivering excellent customer service and operational support. Responsibilities Customer Service and Administrative Duties: - Answer phones and emails; assist customers with orders, account inquiries, and service requests. - Maintain and update customer accounts with accuracy. - Process transactions, invoices, reports, and deposits. - Support drivers with orders and dispatch communication. - Utilize Google Docs and Cargas to manage inventory, daily cash box balancing, mail, and other records. - Represent the company with professionalism and uphold our Core Values. C-Store Operations: - Open and close the store, including alarm system and till setup. - Prepare and stock coffee, breakfast items, and store merchandise. - Process local account reports, daily worksheets and deposits. - Maintain cleanliness and organization inside and outside the store (shelves, pumps, restrooms, parking lot). - Manage orders with vendors (e.g., Henry's, Coke, Pepsi), stock coolers, and track inventory markdowns, transfers, and use. - Change fuel prices at Lisbon and the second location. - Monitor and replenish washer fluid, towels, and garbage at both locations. Qualifications: - Self-motivated and reliable with a strong sense of accountability. - Positive and professional attitude. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask across office and retail settings. - Basic computer skills including Microsoft Office and Google Suite. - Ability to lift and stock inventory and perform cleaning duties as required. - Willingness to work in a fast-paced environment with varying priorities. Join our team and help shape a growing location, where service and community matter. Work schedule 8 hour shift Supplemental pay Other Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Profit sharing
    $18-25 hourly 60d+ ago
  • Overnight Call Specialist (In Office Position)

    Firstlink

    Service specialist job in Fargo, ND

    Job Description FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills. The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation. FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday. Are you ready for an exciting opportunity? Apply today! Job Type: Full-time Salary: $21.00 per hour Benefits: Employee Assistance Program 100% paid health, dental, and vision insurance (for the employee only) Long-term and short-term disability Life insurance 12 days of paid time off, 8 hours accrued per month during the first calendar year Schedule: 12AM-8AM or 12AM-8:30AM Overnight shift Holidays Weekend availability Required Education and Experience: Must have a high school diploma or GED Must be 18 years of age or older Must be able to read, write, and follow oral or written instructions Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field Work Location: In person
    $21 hourly 15d ago
  • Customer Service Associate

    Savers | Value Village

    Service specialist job in Fargo, ND

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 1623 38th St SW, Fargo, ND 58103
    $24k-31k yearly est. 60d+ ago
  • Customer Service Associate

    Us Corp2Corp

    Service specialist job in Fargo, ND

    Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc. Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions. We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products. Job Description Qualifications Qualifications & Experience: 2+ years of experience in a call center Or fresher's with good communication skills Multiple language skills a plus Technical Skills: Computer proficiency required Internet skills required E-commerce experience a plus Customer Relationship Management Additional Information No sub vendors please !
    $24k-31k yearly est. 16h ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Service specialist job in Fargo, ND

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 1623 38th St SW, Fargo, ND 58103 Share: share to e-mail
    $24k-31k yearly est. 16d ago
  • Commercial Client Services Specialist

    Bell Bank 4.2company rating

    Service specialist job in Fargo, ND

    The commercial client services specialist operates as a connection between retail, treasury management and Healthcare Bank and deposit operations regarding VRU, commercial banking, online and mobile banking and treasury management services. Uses knowledge of treasury management, commercial banking, and deposit products to serve Bell Bank's commercial customer base effectively and efficiently. They provide solutions for customers who encounter complex issues with online banking, mobile banking, text banking or VRU. In addition to taking direct calls from clients, they receive escalated calls from bank employees. This team will act as a one-stop place for customers to go to resolve any questions, or issues that may arise. Primary Duties: Leadership Expectations Facilitate and accept change within Bell's Values and Bottom Line. Internal and External Technical Support Monitor incoming tickets in the service managing tool. Build rapport with retail customers, commercial clients and employees; understand and represent customers' needs when communicating internally; and at the direction of leadership or senior members of the department, guide customers to the best solutions. Handle ACD calls from internal bank employees and external customers related to online banking for retail, commercial and HealthcareBank support queues. Resolve incidents in one call. Listen and communicate clearly and effectively both verbally and non-verbally, while providing computer hardware and software support remotely to retail customers and commercial clients. Use appropriate tools to remote into retail customers' and commercial clients' computer or mobile device to guide them through updating software or hardware, including drivers needed for remote deposit. Respond to retail customer, commercial client and employee requests as it relates to online and commercial services products or treasury management services within established SLA requirements. This includes granting temporary limit increases, Digital Banking maintenance, or assisting with login access. Log all incoming calls and secure message requests. Continually review existing processes, test new processes and continually identify improvements. Partner with the appropriate departments to research and resolve questions and issues for clients. Follow appropriate escalation process to unsure unresolved customer incident or request are addressed within proper timeframe Maintain expertise and proficiency with all currently used mobile devices and related IOS and Android software, PC and Mac desktop operating systems and other peripheral devices, online browsers, malware and virus software. Assist with the installation and implementation of new remote deposit scanners for commercial clients. Assist team with processing scheduled tasks as needed which require expertise from commercial client services, including and not limited to, $5 statements, DOT.NET cases, Proofpoint statements, audits on temporary limit decreases, voicemail messages and system-generated notifications which require action. Recommend updates to policies and procedures for commercial client service products and treasury management services. This includes the development of help sheets, user guides and FAQs for online users during training, as well as procedures used by commercial client services to provide day-to-day support. Complete small tasks with coaching and/or teaching and collaborate with team members on larger efforts of work, following department procedures. Assist with testing online or mobile banking prior to the release of new Digital Banking products or services. Be receptive to guidance for learning commercial banking, embracing feedback, and continuously improving. Commercial Client Services Specialist II Primarily supports tier 2 queue line Able to evaluate issues related to automated enrollment Conducts research for large statement process problems Assists in advanced NACHA file troubleshooting Responsible for RD Client Hardware, Software and Scanner issues. Responsible for Zelle for Business Able to recognize deficiencies in title and environmental under supervision of senior staff. Must be able to be on-call 24 hours support Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: B.A. in Business Administration, Finance, or related field; or an equivalent amount of experience within the banking industry. CCSS I - 1+ year of customer service experience and/or technical support experience, preferred. CCSS II - 2+ years of customer service experience and/or technical support experience, preferred. Proficiency in banking deposit products and customer service. Knowledge of PC and Mac operating systems, browsers, malware and virus software, Citrix, and proxy services that may be used by commercial customers is desirable. Ability to occasionally work additional hours to meet coverage needs for commercial client services or meet project deadlines. Ability to work effectively both within a team, and as an individual contributor, in an unpredictable environment. Ability to analyze problems and respond swiftly to unpredictable challenges. Ability to recall guidelines and procedures and absorb new ideas and concepts quickly. Must be able to travel independently throughout the company and to customer locations as needed. Work flexible hours outside of standard shifts when required to support bank needs and client expectations. Participate in after hours on-call rotation schedule.
    $29k-33k yearly est. 1d ago
  • Relief CSR Driver - Detroit Lakes MN

    Vestis Services

    Service specialist job in Fargo, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, 4 day work-week; 1st shift, $24.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** Truck is parked in Detroit Lakes MN and driven to 206 Northern Pacific Ave N, Fargo, ND 58102. Candidate should live in or near Detroit Lakes MN. **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $24 hourly 40d ago
  • Sr. Consumer Mortgage Servicing Specialist

    Choice Bank 3.5company rating

    Service specialist job in Fargo, ND

    Full-time Description The Sr. Consumer Mortgage Loan Servicing Specialist is primarily responsible for processing of all in-house consumer real estate portfolio loans and residential mortgage servicing portfolio transactions for Choice Bank. Responsibilities Loan Documentation and Processing Process loan documents timely and accurately in accordance with Choice Financial, federal and state laws requirements. Inputs loan information onto the core system to accurately reflect executed loan documents. Loan Administration Processes updates to loans in the core system, including updates to addresses, payment options, payment schedules, statement delivery options, escrow addendums, etc. Maintains the integrity and accuracy of loan information on the core system by reviewing daily reports and ensuring prompt resolution of transaction exceptions and errors or omissions in account setup. Processes loan payments daily. Completes assigned reconciliations and follows-up with appropriate individuals regarding discrepancies. Manages Escrow: Reviews daily reports, completes reconciliations, and processes payments for escrowed real estate taxes, private mortgage insurance, and hazard insurance. Oversees Insurance Tracking: Reviews tracking reports, provides weekly data uploads, follows up on weekly exceptions and works to resolve customer issues. Processes the Mortgage Department's paid notes and collateral releases. Manages the tracking process of past due real estate taxes. Compiles data for and completes the HMDA-LAR in established timelines. Images Documents to Document Imaging System Mortgage Servicing Inputs mortgage loans on core system. Processes FNMA and other secondary market purchase transactions. Completes daily cash remittance and month-end reporting for secondary market loan portfolio. Assists with follow up as it relates to servicing the in-house and secondary market mortgage portfolio. Customer Service and Product Support Supports, advances, and is responsible for meeting Premier Experience service standards, including providing daily user support. Acts as the dedicated point of contact for customer inquiries and concerns, ensuring timely, accurate, and empathetic responses. Maintains ownership of issues from initial contact through resolution, proactively following up to guarantee customer satisfaction. Collaborates with internal teams to resolve complex matters and communicates updates clearly to customers. Other Projects & Responsibilities Assists with preparing mortgage files for internal and external review. Collaborates with appropriate loan department staff on related questions/issues regarding loan documentation or Creates and/or updates department specific procedures when necessary. Identifies opportunities to improve the customer experience and shares feedback with leadership to enhance service delivery. Other General & Administrative Assist with completing special projects and assignments as required by department leadership Actively participate in internal and external continuing education for mortgage loan operations and leadership Contain knowledge of company products and services Have a working knowledge of Choice Financials policies and procedures and comply with them Maintain complete confidentiality with regards to customer accounts, loans and bank relationships Project a positive image of Choice Financial when representing the organization Actively support management and organizational goals Interact with other employees to promote teamwork, communications, trust and respect Adapt to meet the ever-changing customer and community needs Performs duties outside normal scope as assigned Related Skills & Key Competencies Leads as a team player with excellent interpersonal skills and develops partnerships Takes initiative by proactively identifying what needs to be done and acts Communicates effectively with excellent written and oral communication skills Promotes and administers change and accepts diversity Exhibits problem-solving, analytical thinking, and decision-making skills Fosters open communication Follows policies and procedures Proficient computer skills including Microsoft Office (Word, Excel, Access) Must work in an efficient, systematic way Must display consistency, thoroughness, attention to detail, and strong organizational skills Use sounds judgment in prioritizing tasks to work under tight deadlines Demonstrates strong customer service skills, including active listening, empathy, and clear communication. Ability to manage multiple inquiries while maintaining professionalism and accuracy. Requirements 7 years of relevant experience of relevant experience with requisite competencies Expert-level knowledge of mortgage servicing operations and compliance requirements. Ability to lead customer service initiatives and mentor team members on service excellence. Demonstrated success in handling escalated customer concerns and providing proactive solutions. Strong analytical and decision-making skills for complex servicing scenarios. Travel Requirement This position requires travel to support business needs, including team collaboration, internal trainings, and cross-functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs. Cultural Alignment Choice is #PeopleFirst, banking second. People don't need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities. In contributing to our culture, Choice team members are guided by our core values. Embrace change and encourage innovation. Know when to ask for help and know when to offer help. Better the places we live. Work hard. Do the right thing. Have a little fun. Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values. Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here. Disclosure This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise. The base salary for this role is listed below. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience and geographic location. Full time employees are also eligible for a competitive bonus and benefits package. Check out bankwithchoice.com/careers for an outline of current benefit offerings. Salary Description $17.67 - $31.17/hr
    $17.7-31.2 hourly 20d ago
  • Financial Service Specialist (Teller)

    First Community Credit Union 3.8company rating

    Service specialist job in Fargo, ND

    Job Description About FCCU FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community. Core Values-Strengthen Community by helping members grow and thrive. Community-Our Communities define who we are "People Helping People." Integrity-We will live and work with uncompromised integrity. Passion-We will display passion in our work and service to our membership. Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success. Job Responsibilities Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees. Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust. Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs. You stay busy as you efficiently process routine financial teller transactions for our new and existing members. You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs. You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction. You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike! Qualifications High school diploma or GED Previous cash-handling preferred Ability to operate a computer, telephone and other office equipment Competitive team player, with a positive attitude willing to learn and adapt to change Ability to communication, both written and verbal Detail-oriented and able to work in a fast-paced member service environment Benefits We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance. Work Schedule Full time Monday-Friday and rotating Saturdays. You must complete an FCCU employment application located at ****************************** First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
    $37k-43k yearly est. 11d ago
  • Customer Service Rep(07378) - 1530 1st ave N

    Domino's Franchise

    Service specialist job in Moorhead, MN

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer-focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENEFITS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 4d ago
  • Customer Service Representative - Nights & Weekends

    Planet Fitness-PF Baseline Fitness

    Service specialist job in Moorhead, MN

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-40k yearly est. 2d ago
  • Customer Service Representative

    Frandsen Financial Corporation 3.9company rating

    Service specialist job in Ada, MN

    Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Ada office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $16.00 to $18.00 per hour, depending on experience. We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
    $16-18 hourly 45d ago
  • Patient Services Specialist

    Turnwell Mental Health Network

    Service specialist job in Fargo, ND

    Job DescriptionDescription: Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? · Greet patients and visitors in a professional and friendly manner · Answer, screen, and route phone calls promptly and accurately · Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems · Collect and verify patient insurance information and demographics · Check patients in and out, ensuring all forms are completed accurately · Collect co-pays, balances, and other payments; provide receipts as necessary · Maintain patient confidentiality in accordance with HIPAA regulations · Ensure the reception area is clean, organized, and welcoming · Respond to patient inquiries or direct them to the appropriate staff member · Perform general administrative duties such as filing, faxing, and copying · Collaborate with medical assistants, nurses, and physicians for seamless workflow · Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? · High school diploma or equivalent required · Prior experience in a medical office or similar healthcare setting preferred · Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Knowledge of medical terminology and insurance verification helpful · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? · Fast-paced outpatient medical office · May involve long periods of sitting or standing · Interaction with patients who may be ill, stressed, or in pain
    $31k-36k yearly est. 15d ago
  • Client Specialist - Business Insurance

    Marsh McLennan 4.9company rating

    Service specialist job in Fargo, ND

    Company:Marsh McLennan AgencyDescription: Client Specialist - Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Business Insurance team, you'll deliver the client effective and efficient resolutions to their business risk management needs. You will need to manage multiple priorities efficiently, communicate with clients in a clear and concise fashion, identify issues and implement appropriate resolutions, and collaborate with other team members and carrier partners. Lead the preparation of insurance proposals for clients and drive the remarketing process Prepare and manage coverage endorsements and cancellations Responsible for the preparation of certificates of insurance Analyzes, prioritizes and interprets information drawing accurate conclusions Work conjointly with the producer and other service team members on the account so all parties are aware of important activities happening on the account Keep current on rates, forms, and coverage changes through bulletins, seminars and training offered Maintain knowledge of carrier appetites and capabilities Drive and support agency and departmental goals for retention, upselling, and new sales Identify opportunities for efficiency and effective improvements within department and agency Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelors in business, finance, risk management, communication, or equivalent degree Experience in the insurance industry These additional qualifications are a plus, but not required to apply: Property & Casualty License (required in first 3 months) CISR designation (required in first 3 years) We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Hybrid #MMABI
    $53k-85k yearly est. Auto-Apply 60d+ ago
  • Service Consultant (Service Advisor)

    Luther Auto 4.9company rating

    Service specialist job in Fargo, ND

    Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities Oversee drive lane to ensure prompt, courteous, and effective service Ensure daily inventory of tech time is consistently sold by efficiently distributing work Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications Detail-oriented with exceptional organizational and time-management skills Demonstrated ability to manage others Exceptional written and verbal communication skills Professional, well-groomed appearance What We Offer: Medical, Dental & Vision Short Term & Long Term Disability 401k with Match HSA/Flexible Spending Paid Vacation Growth Opportunities Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.
    $37k-57k yearly est. Auto-Apply 60d+ ago
  • Full-Time Evening Call Specialist (In Office Position)

    Firstlink

    Service specialist job in Fargo, ND

    Job Description FirstLink is looking for multiple Full-Time Evening Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills. This position will work 40 hours/week, Sunday-Thursday or Tuesday-Saturday, and be part of a holiday rotation. FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday. Are you ready for an exciting opportunity? Apply today! Job Type: Full-time Salary: $19.00 per hour Benefits: Employee Assistance Program 100% paid health, dental, and vision insurance (for the employee only) Long-term and short-term disability Life insurance 12 days of paid time off, 8 hours accrued per month during the first calendar year Schedule: Sunday-Thursday OR Tuesday-Saturday 4PM-12AM or 4PM-12:30AM Evening shift Holidays Weekend availability Required Education and Experience: Must have a high school diploma or GED Must be 18 years of age or older Must be able to read, write, and follow oral or written instructions Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field Work Location: In person
    $19 hourly 15d ago
  • Relief CSR Driver

    Vestis Services

    Service specialist job in Fargo, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** 206 Northern Pacific Ave N, Fargo, ND 58102 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $23 hourly 5d ago
  • Financial Service Specialist (Teller) - Fargo

    First Community Credit Union 3.8company rating

    Service specialist job in Fargo, ND

    About FCCU FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community. Core Values-Strengthen Community by helping members grow and thrive. Community-Our Communities define who we are "People Helping People." Integrity-We will live and work with uncompromised integrity. Passion-We will display passion in our work and service to our membership. Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success. Job Responsibilities Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees. Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust. Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs. You stay busy as you efficiently process routine financial teller transactions for our new and existing members. You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs. You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction. You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike! Qualifications High school diploma or GED Previous cash-handling preferred Ability to operate a computer, telephone and other office equipment Competitive team player, with a positive attitude willing to learn and adapt to change Ability to communication, both written and verbal Detail-oriented and able to work in a fast-paced member service environment Benefits We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance. Work Schedule Full time Monday-Friday and rotating Saturdays. You must complete an FCCU employment application located at ****************************** First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
    $37k-43k yearly est. 10d ago

Learn more about service specialist jobs

How much does a service specialist earn in Fargo, ND?

The average service specialist in Fargo, ND earns between $32,000 and $62,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Fargo, ND

$45,000

What are the biggest employers of Service Specialists in Fargo, ND?

The biggest employers of Service Specialists in Fargo, ND are:
  1. Getaway Travel Agency
Job type you want
Full Time
Part Time
Internship
Temporary