Service specialist jobs in Grand Island, NE - 114 jobs
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Part-Time Customer Service and Sales Associate
Budget Rent a Car 4.5
Service specialist job in Grand Island, NE
Budget is looking to bring on a Part-Time associate to help handle customer service, sales, and rental reservations for our location in Grand Island. This position would help customers by delivering outstanding customer service, and helping the store manager with general tasks in store such as vehicle cleaning, inspections, inventory, and follow-up calls. The schedule is 7:30am-3:00pm on Saturday and 10:00am-7:00pm on Sunday. Candidates must be available for weekday training at the start.
If interested, please submit your resume.
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record
Salary Description $15-$18/HR
$15-18 hourly 12d ago
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Customer Service Representative/Sales Associate
Premier Rental Purchase of Nebraska
Service specialist job in Hastings, NE
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Training & development
Vision insurance
General Purpose:
Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
Responsible for safeguarding all monies collected while in the field.
Responsible for the proper care and movement of all merchandise in transport.
Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customers residence promptly.
Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
Answers the phone by the second ring in a pleasant and professional manner.
Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
Carefully check rental (lease) returns and promptly refurbish to like new condition.
Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
Handles customer service issues in a professional manner.
Other Duties:
Responsible for cleanliness of the backroom and the assigned company vehicle.
Responsible for helping receive new merchandise.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist in store cleaning
Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid drivers license and a good driving record.
Must have DOT certification (if required by law in your state).
Must complete the training program and have one year of experience in a job requiring customer contact.
Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
$27k-36k yearly est. 13d ago
Customer Service Representative/Sales Associate
Premier Rental Purchase
Service specialist job in Hastings, NE
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Training & development
Vision insurance
General Purpose:
Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
Responsible for safeguarding all monies collected while in the field.
Responsible for the proper care and movement of all merchandise in transport.
Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
Answers the phone by the second ring in a pleasant and professional manner.
Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
Carefully check rental (lease) returns and promptly refurbish to “like new” condition.
Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
Handles customer service issues in a professional manner.
Other Duties:
Responsible for cleanliness of the backroom and the assigned company vehicle.
Responsible for helping receive new merchandise.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist in store cleaning
Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid driver's license and a good driving record.
Must have DOT certification (if required by law in your state).
Must complete the training program and have one year of experience in a job requiring customer contact.
Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers' homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensation: $17.00 per hour
Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:
Respect, Listen, and Respond
Compassion with Accountability
Integrity Above All
Together We Succeed
As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$17 hourly Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Kara Berks-State Farm Agent
Service specialist job in Gibbon, NE
Job DescriptionBenefits:
Simple IRA
License reimbursement
Training & development
Bonus based on performance
Flexible schedule
Opportunity for advancement
Competitive salary
Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kara Berks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Bilingual Spanish preferred
$27k-35k yearly est. 20d ago
Personal & Commercial Lines Customer Service Representative
Todd Anderson Insurance Agency 4.3
Service specialist job in York, NE
Job DescriptionThe Personal & Commercial Lines CSR at Todd Anderson Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Compensation: $25.00 per month
Looking for the path to the future you want?
An insurance career is your answer.
You define your own financial success. Roles can allow you to choose where, when, and/or how you work. You become a trusted adviser in your community. You score a career built to last.
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This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.
$25 hourly Auto-Apply 60d+ ago
Customer Service Representative - Grand Island, NE
Kedia Corporation
Service specialist job in Grand Island, NE
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Sales Associate/Customer Service - Pump & Pantry
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Service specialist job in Grand Island, NE
Overview JOIN OUR TEAM!
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The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines.
Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like:
Employee discounts on food and fuel
Vacation after six months
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through:
Cashier, Clerk
Responsibilities
Arrive at work in a clean and proper uniform, and be clean and neat in appearance.
Greet customers in a friendly manner. Understand all functions of the POS system.
Make change properly.
Be proficient in opening and closing a shift, including completing all paperwork.
Use credit card equipment.
Process all sales quickly and accurately.
Insure all items are properly stocked and priced correctly.
Read and follow directions.
Check in vendor delivery.
Assist in ordering.
Understand fuel inventory reports.
Clean and sanitize equipment and perform simple maintenance.
Keep store neat and clean, inside and outside.
Recognize problems and report them to management.
Project a positive attitude.
Responsible for all aspects of food operations and handling/storage of product. Complies with all food handling guidelines to meet or exceed state/federal regulations.
Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
Ensure that all food products are stored properly, rotated and code dated with expiration dates. Also ensure that all food products whether cooked or stored are held at proper temperatures.
Responsible for temperature testing food to ensure proper food safety and quality control.
Providing friendly and competent customer service.
Reporting for work in a timely manner when scheduled with regular and consistent attendance.
Additional Job Duties:
Assisting in other duties, as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Able to work the POS system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Must be well groomed and properly attired.
Must be able to work holidays, weekends, and any shift needed.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Sales Associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
$20k-28k yearly est. Auto-Apply 16d ago
Lead Supported Services Professional- Kearney
Hands of Heartland
Service specialist job in Kearney, NE
Job Description
Join Our Team at Hands of Heartland - Where People Come First
At Hands of Heartland, we believe that individuals with developmental disabilities are people first. We always place the person before the program, striving each day to live out the message our name represents.
We're excited to be expanding our in-home services and are looking for compassionate, dependable individuals who are passionate about making a difference in the lives of others. We are currently hiring a Lead Supported Services Professional in Kearney, NE to join our growing team.
What You'll Do
As a Lead Supported Services Professional, you'll work directly with individuals with developmental disabilities in both in-home and community settings. You'll support individuals in achieving their goals and living meaningful lives by assisting with daily living activities and skill development.
Professionalism is essential, as you'll be entering the homes of those we support. In addition to direct support, this leadership role includes responsibilities such as scheduling and billing.
Hours
Evening shifts with every other weekend required. Ability to flex hours is not a requirement although preferred as some hours may vary based on individual's needs.
What We're Looking For
Key Skills:
Ability to work independently in a fast-paced, team-oriented environment
Flexible and adaptable to change
Strong communication skills
Commitment to supporting and empowering others
Attention to detail and accurate documentation
Ideal Traits:
Empathetic
Patient
Understanding
Compassionate
Respectful
Dependable
Sound judgment
Adaptable
Requirements
Must be at least 18 years old
Must have a valid driver's license and reliable transportation
Must be able to pass all background checks
Experience is preferred although not required. We will train the right candidate!
Compensation & Benefits
Pay range: $17-19 per hour. We pay more for direct experience.
Candidates with prior experience and a valid CNA license are eligible for higher compensation based on qualifications
Mileage reimbursement and incentive programs available
Total Rewards package includes but is not limited to the following:
Tuition Reimbursement
Dental and Vision Insurance
Health Insurance Reimbursement Offered
401k
Plus, many more benefits!
If you're ready to build a meaningful career and make a lasting impact in your community, we would love to hear from you. Apply today and become part of the Hands of Heartland family!
$17-19 hourly 3d ago
Customer Service Representative - State Farm Agent Team Member
Justin Kenney-State Farm Agent
Service specialist job in York, NE
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus/spiffs
No Weekends
Healthcare Insurance Benefits
Paid time off (vacation, holidays and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within the agency
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Must be available to work the following schedule: Monday thru Friday (No Weekends)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 13d ago
Customer Service Rep(06131) - 618 S Burlington Ave
Domino's Franchise
Service specialist job in Hastings, NE
CUSTOMER SERVICE REPRESENTATIVE (CSR)
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
JOB REQUIREMENTS
You must be 15 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Communication Skills
Ability to comprehend instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
$27k-35k yearly est. 60d+ ago
Operations Specialist
Farmers Cooperative 4.2
Service specialist job in McCool Junction, NE
Hourly, Full-Time Position Salary range is estimated based on potential overtime hours and may vary qualifies for a first-year retention bonus
Do something different every day as you work with our grain and agronomy departments and their many services. You will:
Load and unload grain, agronomy, and feed products
Gain hands on skills by performing routine maintenance and repairs
Learn how to monitor and maintain grain quality, mix and load fertilizer and chemical products, and assist with loading trains
Operate equipment and obtain certifications including the opportunity to acquire your CDL
Take advantage of our lifetime income plan, outstanding benefits package, a friendly and safe work environment, and provide a valuable service to the local community. Apply for our Operations Specialist role today!
Click the links to view our Day in the Life: Operations Specialist videos! -
Grain: ********************************************************************************************
Agronomy: ********************************************************************************************
$35k-49k yearly est. Auto-Apply 60d+ ago
Customer Experience Coordinator
Marshalls of Ma
Service specialist job in Kearney, NE
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
4700 2nd Ave
Location:
USA Marshalls Store 1377 Kearney NEThis position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14.5-15 hourly 60d+ ago
Customer Service/Production Associate
Goodwill Industries of Greater Nebraska 3.1
Service specialist job in Grand Island, NE
GENERAL DESCRIPTION: Assist customers and perform such tasks as necessary for successful/efficient operation of store including but not limited to the preparation of product for sale, movement of product to sales floor and then to recycling as appropriate, cashiering, and providing excellent customer service.
ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)
Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
Salvage product according to procedure and complete corresponding documentation.
Accurately check out customers and complete sales transactions at the cash register.
Be able to maintain store, including opening and closing when requested by store manager.
Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
Timely arrival at the workplace and consistent attendance as arranged by the Manager.
Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries of Greater Nebraska.
Provide excellent customer service
Inform customers of seasonal and permanent promotions (i.e. monthly coupons, in-store Specials, etc.) and ask every customer who purchases items, if they would like to round-up their purchase.
Follow safety rules and all agency policies and procedures.
Document incidents/accidents, supply requirements and other situations as may be required by supervisor. Report information in a timely manner. Maintain necessary paperwork.
Perform work activities in conformance to Goodwill Values Statement which includes thevalues of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
Other duties as assigned
Qualifications
EDUCATION, TRAINING AND EXPERIENCE:
Experience in a position which requires the providing of excellent customer service desirable
Previous experience in operating a cash register is desirable
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation.
Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
The ability to stand/walk a majority of the work day.
Visual acuity, depth perception and field of vision within normal range.
Have the physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.
MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to follow directions of supervisor.
Ability to deal with people in an efficient manner.
Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
Ability to accurately count money and perform cash register functions.
$20k-26k yearly est. 12d ago
Customer Service Representative - State Farm Agent Team Member
Cory Kruse-State Farm Agent
Service specialist job in Kearney, NE
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cory Kruse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 23d ago
Customer Service Representative Nights and Weekend
Planet Fitness-PF Baseline Fitness
Service specialist job in Kearney, NE
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$27k-35k yearly est. 20d ago
Leasing Representative
Pedcor Companies 4.2
Service specialist job in Grand Island, NE
Are you seeking an exciting opportunity to join an established and stable company with a history of success? Do you thrive in a role that offers a consistent workload and the chance to be a valued member of a collaborative team? If so, we invite you to apply for the position of Leasing Representative with Pedcor Management Corporation.
About Us:
Pedcor Management Corporation is an established and stable organization with a proven history of success in the property management industry. We take pride in providing high-quality living spaces and exceptional service to our residents. As we continue to grow, we are seeking a motivated and customer-focused individual to join our leasing team.
We Are Looking For:
A Leasing Representative who will play a crucial role in the success of our company by showcasing available units to prospective tenants, building positive and collaborative relationships with current and potential residents while providing excellent customer service. Experience with handling lease agreements, renewals, and the move-in/move-out processes is preferred but not required.
Why Join Us:
Competitive salary.
Opportunities for professional development and career advancement.
A supportive and collaborative team environment.
Comprehensive benefits package, including health, vision, and dental insurance and retirement plans with a company match.
If you are enthusiastic about contributing to the success of an established and award-winning company, we can't wait to meet you.
Pedcor Management Corporation is an equal opportunity employer and welcomes candidates from diverse backgrounds.
$27k-31k yearly est. Auto-Apply 14d ago
Seasonal Customer Service Representative - Airport
City of Kearney, Mt 3.2
Service specialist job in Kearney, NE
Under general supervision, perform a wide variety of complex administrative duties for airport and FBO operations; assist in keeping financial and operational records. Work varies, interpretive judgment is required within generally prescribed standards and procedures; has significant opportunity for discretion and independent action.Greet customers and route phone calls providing a high level of customer service; respond to aircraft radio calls over Unicom frequency; facilitate crew requests including rental car, hotel and catering accommodation requests; maintain and account for materials and supplies including aviation fuel levels; update, maintain, and operate point of sale system for transactions, daily balance reconciliation and reporting; compose and type correspondence; perform cleaning of airport buildings to ensure they are clean and orderly; perform overtime as required and perform other duties as assigned.
SUPERVISION - RESPONSIBILITY FOR WORK OF OTHERS:
None
ESSENTIAL JOB FUNCTIONS:
Establish and maintain effective working relationships with fellow employees, officials and the public. (Daily)
Regular timely/punctual attendance. (Daily)
Maintain and exhibit discretion at all times when handling confidential information. (Daily)
Prepare, organize and file records, reports and other documents. (Daily)
Maintain and improve knowledge of office procedures, machine operations, city operations and policies. (Daily)
Properly account for materials, supplies and funds. (Daily)
Use computer to manage information. (Daily)
PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:
Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
Climbing/Balancing: Minimal, ability to sit and stand
Walking: Minimal amount required
Stooping/Bending: Frequently
Stand/Sit: Sit about 85 percent of the time
Reaching: Frequent, overhead as well as horizontal
Vision: Adequate to perform essential job functions
Color Vision: Adequate to perform essential job functions
Hearing: Frequently perceive nature of sounds by ear
Speech: Frequently express ideas by means of spoken words
Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability
Manual Dexterity: Frequently operates equipment requiring moderate ability
ENVIRONMENTAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:
Inside/Outside: Work inside
Cold/Heat: Controlled
Wet/Dry: Controlled
Noise/Vibrations: Office equipment
Hazards: None
Fumes/Dust/Odors: None
Infectious Diseases: Low exposure
MENTAL REQUIREMENTS OF ESSENTIAL JOB FUNCTIONS:
Ability to read and comprehend written material.
Ability to communicate effectively, both orally and in writing.
Ability to listen and apply information and instructions.
Ability to organize files and effectively retrieve data.
Ability to comprehend and apply computer software principles.
Ability to understand mathematical concepts to include basic arithmetic.
Ability to schedule appointments.
Ability to organize information and prepare records and reports.MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
Requires excellent writing, editing, communication and computer skills. Possession of a valid Nebraska Driver's license.
RESIDENCY REQUIREMENTS:
None.MACHINES, TOOLS, EQUIPMENT AND WORK AIDS USED:
Copy machine, calculator, computer, scanner, telephone, fax, and two-way radio
REMARKS:
The above position description is intended to describe the duties of an employee in general terms and does not necessarily describe all of his/her duties.
$25k-32k yearly est. 15d ago
Patient Accounts Specialist
York General 3.8
Service specialist job in York, NE
Position Title: Patient Accounts Specialist - Full Time (FT) Department: Patient Accounts Reports to: Director, Business Office
Bring your billing expertise to a team that makes a difference every day! York General Family Medicine is looking for a detail-oriented and people-focused Patient Accounts Specialist to lead our billing and collections operations. In this role, you'll ensure accuracy, efficiency, and compassionate service in every patient interaction - helping families navigate their healthcare experience with confidence and care.
If you love balancing the books, solving problems, and keeping things running smoothly behind the scenes, this is the perfect opportunity to grow your career in a positive, patient-centered environment.
Why York General?
Great Schedule: Enjoy a Monday through Friday, 8:00am-5:00pm schedule
Award-Winning Culture: Named
Modern Healthcare's Best Place to Work
for 12 years in a row - because we put people first!
Purpose-Driven Work: Every account you manage contributes to high-quality care across every stage of life
Comprehensive Benefits Package: We want to contribute to your life too!
What You'll Do:
Oversee daily charge entry, cash posting, and account balancing.
Manage billing, claims corrections, and payment applications.
Prepare financial reports and analyses to support clinic operations.
Ensure compliance with all policies and payer requirements.
Provide clear, friendly communication to patients about their accounts.
What You'll Bring:
Strong organizational and communication skills, as well as a love for working with both numbers and people
At least one year of relevant office or billing experience is required, 6 months of medical billing with cash posting experience preferred
High school diploma or GED
Join Us!
Be part of a mission-driven organization that values compassion, teamwork, and excellence. Apply today to help make healthcare work better for everyone - one account at a time.
$28k-34k yearly est. 60d+ ago
Customer Service Representative - Kearney, NE
Kedia Corporation
Service specialist job in Kearney, NE
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 3d ago
Customer Service/Production Associate
Goodwill Industries of Greater Nebraska 3.1
Service specialist job in Kearney, NE
GENERAL DESCRIPTION: Assist customers and perform such tasks as necessary for successful/efficient operation of store including but not limited to the preparation of product for sale, movement of product to sales floor and then to recycling as appropriate, cashiering, and providing excellent customer service.
ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)
Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
Salvage product according to procedure and complete corresponding documentation.
Accurately check out customers and complete sales transactions at the cash register.
Be able to maintain store, including opening and closing when requested by store manager.
Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
Timely arrival at the workplace and consistent attendance as arranged by the Manager.
Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries of Greater Nebraska.
Provide excellent customer service
Inform customers of seasonal and permanent promotions (i.e. monthly coupons, in-store Specials, etc.) and ask every customer who purchases items, if they would like to round-up their purchase.
Follow safety rules and all agency policies and procedures.
Document incidents/accidents, supply requirements and other situations as may be required by supervisor. Report information in a timely manner. Maintain necessary paperwork.
Perform work activities in conformance to Goodwill Values Statement which includes thevalues of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
Other duties as assigned
Qualifications
EDUCATION, TRAINING AND EXPERIENCE:
Experience in a position which requires the providing of excellent customer service desirable
Previous experience in operating a cash register is desirable
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation.
Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
The ability to stand/walk a majority of the work day.
Visual acuity, depth perception and field of vision within normal range.
Have the physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.
MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to follow directions of supervisor.
Ability to deal with people in an efficient manner.
Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
Ability to accurately count money and perform cash register functions.
How much does a service specialist earn in Grand Island, NE?
The average service specialist in Grand Island, NE earns between $28,000 and $59,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in Grand Island, NE