Service specialist jobs in Greenville, NC - 426 jobs
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HVAC Servicing Professional
Prostar Services Inc. 4.2
Service specialist job in Wilson, NC
Job Description
Prostar Services Inc. in Wilson, NC is looking for a full-time HVAC Servicing Professional to join our high-energy, high-performance crew!
Here at our heating and cooling company, you are more than just another service technician. We value your skills and look forward to helping you grow. You can earn between $60,000 to $100,000 with base + commission pay, and enjoy awesome benefits, including:
Health insurance
Performance bonuses
In-House training
Advancement opportunities
Tool program
If you're passionate about your craft and want to be part of something bigger, apply today and let's power up your future!
ALL ABOUT US
At Prostar Services Inc., our mission is simple: we put our customers at the heart of everything we do. Whether you're in need of a brand-new heating or cooling system, or just a quick check-up to keep things running smoothly, our team of dedicated technicians is here to provide top-notch service. We're not just a company; we're a family. Our work culture fosters openness and support, making it a joy to work together. We believe that when our employees are happy, they deliver their best work, so we go the extra mile to ensure our team is satisfied and motivated. With highly skilled professionals on board, we're proud to offer competitive wages and fantastic perks. Experience the Prostar difference, where great service and a positive workplace go hand in hand!
YOUR DAY-TO-DAY AS OUR HVAC SERVICING PROFESSIONAL
We're thrilled to announce a fantastic opportunity for the service technician role in Wilson, NC! You can choose from several consistent and rewarding schedules that align with your preferences:
7 am - 4 pm, Monday through Friday
8 am - 5 pm, Monday through Friday
9 am - 5 pm, Monday through Friday
In addition to these great options, we also offer evening, night shifts, and weekend work opportunities, providing you with the flexibility you desire as a service technician. Plus, on-call and overtime work is available in our esteemed heating and cooling company.
Join our vibrant HVAC team as a Servicing Professional! Your day begins with reviewing your schedule and hitting the road in your well-stocked company vehicle. At each stop, you perform essential maintenance on residential and light commercial HVAC systems-cleaning coils, changing filters, and inspecting electrical components. You also keep an eye out for any potential issues, advising customers on necessary repairs and how to enhance their systems' performance. At each visit you complete digital service tickets and ensure your tools and vehicle are ready for the next call, all while adhering to safety protocols. Make a difference one home at a time!
THE TYPE OF HVAC SERVICING PROFESSIONAL WE'RE LOOKING FOR
1+ year of HVAC experience preferred (maintenance or service)
The following qualifications are preferred:
Valid driver's license with a clean driving record
Attentiveness to detail
Customer service skills
Ability to work independently and as part of a team
Capability to lift 50+ lbs
Comfortable working in attics or crawl spaces
TAKE THE NEXT STEP AS OUR HVAC SERVICING PROFESSIONAL
If you think this service technician job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you about this role at our heating and cooling company!
Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro
$60k-100k yearly 7d ago
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Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Service specialist job in Greenville, NC
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$70k-101k yearly est. 23d ago
Division Customer Service Specialist
West Shore Home 4.4
Service specialist job in Greenville, NC
Position: Customer ServiceSpecialist Location: Greenville, NC (ONSITE) Schedule: Monday - Friday 7:45AM - 4:30 PM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
The Division Customer ServiceSpecialist will support all Customer Service-related functions in the assigned branch. This position will be accountable for providing a 5-star experience to customers regarding post-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits.
Key Role Accountabilities:
Accountable for providing 5-star customer service to West Shore Home's customers regarding post-installation services.
Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services.
Reaches out to customers whose installation appointments have resulted as Service Required to verify scope of service needed and arrange for service appointment.
Additional responsibilities may be assigned by the General Manager, Operations Manager, and Division Director of Operations.
Must-Have/Preferred Requirements:
High School Diploma or equivalent required.
Experience with Salesforce preferred.
Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:The hourly pay for this position is $20.00-$22.00 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
$20-22 hourly 2d ago
Customer Experience Specialist
New Bern Auto Group
Service specialist job in New Bern, NC
Job Description
Join the Winning Team at New Bern Auto Group! Experience Consultant (Sales) Employment Type: Full-Time
New Bern Auto Group is one of the most dynamic, customer-driven dealerships in Eastern North Carolina. We're growing fast, we love what we do, and we're looking for energetic people who want to build a rewarding career-not just another job. If you're passionate about helping customers and want to be part of a high-performance team, this is the place for you.
What You'll Do
As an Experience Consultant, you'll be the first point of contact for our shoppers, helping them discover the perfect vehicle while creating an unforgettable customer experience. This is a sales position-but without the pressure and fear of commission-only pay. We set you up to succeed with a supportive environment, steady income, and the tools you need to win every day.
Your Responsibilities
Engage customers in person, online, and by phone with enthusiasm and professionalism
Set high-quality sales appointments and follow up with confidence
Present and demonstrate vehicle features, technology, and benefits
Create a friction-free, customer-first buying experience
Maintain detailed notes in the CRM and stay on top of follow-ups
Work closely with sales leadership to meet and exceed customer satisfaction goals
Stay informed about inventory, new models, and automotive trends
Bring positive energy to the showroom every single day
What Makes This Role Different
A sales career without the fear-you get
stable pay PLUS bonuses
, not commission-only stress
Clear expectations, strong support, and continuous training
A fun, competitive, team-focused environment that celebrates your wins
Real opportunities for advancement within New Bern Auto Group
Who We're Looking For
High-energy communicators who love working with people
Motivated individuals who want to grow their income and career
Confident appointment-setters with strong phone and interpersonal skills
Customer-focused candidates who thrive in a fast-paced sales environment
Automotive experience is great, but not required-we'll train the right person
Comfortable using computers, tablets, and CRM systems
What We Offer
Competitive hourly pay + achievable bonuses
Comprehensive professional training
Clear career paths across sales, management, and more
Employee discounts on vehicles and service
Full benefits package (health, dental, vision, PTO, 401k)*
A fun, upbeat culture where your effort truly pays off
Ready to Join the New Bern Auto Group Family?
Apply today with your resume and a short note about why you'd be a great fit. We can't wait to help you build a career where you grow, earn, and love what you do!
$36k-70k yearly est. 13d ago
Automotive Customer Service Advisor - 2721
Tupeloms
Service specialist job in Greenville, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-35k yearly est. 29m ago
Treasury Services Specialist II
Southern Bank and Trust 4.1
Service specialist job in Mount Olive, NC
Treasury ServicesSpecialist II
Reports To: Treasury Services Sales Team Leader
None
FLSA Status: Exempt
Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury ServicesSpecialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers.
Specific Job Functions (Duties/Responsibilities):
Solicit and call on prospects and clients for Southern Bank Treasury Services.
Analyze client needs and make proposals for new and enhanced treasury services offerings to clients.
Recommend products, procedures or services that may streamline the customer's interactions
Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships
Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight
Support Bank business development efforts
Make joint calls on large or unusual customers in support of calling officer efforts
Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance
Maintain current knowledge of all Bank services and products.
Proactively manage and service assigned market areas.
Meet or exceed assigned sales and service goals
For assigned markets, serve as product expert for all treasury services front end systems, products, services
Participate in treasury services product training for customers as required
Ensure timely and effective escalation and remediation of issues
Ensure sound risk decisions commensurate with the business unit risk appetite is applied
Perform other duties as assigned
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects
Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests
Knowledge of applicable lending and depository laws and regulations and related industry policies
Ability to work with limited supervision, and seek assistance as needed
Personal credibility and the ability to sell Bank products and services
Excellent oral and written communications skills; strong sales presentation experience
Education/Experience Requirements:
Bachelor's degree in business or a related field preferred
2-5 years of treasury services sales and service experience
3-5 years banking or private banking experience required
1-4 years achieving personal business development targets met or exceeded
Certified Treasury Professional (CTP) credential preferred
Superior analytical skills; ability to analyze new and existing relationships
Excellent verbal and written communication skills and excellent presentation skills
Ability to effectively manage time and to manage multiple priorities with minimal direct supervision
Ability to work as an individual contributor while maintaining partnership with other team members
Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
$33k-65k yearly est. Auto-Apply 44d ago
Operations Specialist
Adapthealth LLC
Service specialist job in Greenville, NC
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
$41k-69k yearly est. 47d ago
Engineering Operations Specialist
GE Vernova
Service specialist job in Greenville, NC
SummaryOUR MISSION: GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?
WHAT IMPACT YOU'LL MAKE:
You will play a pivotal role in driving both operational excellence and continuous improvement across a large global Engineering team. In Engineering operations, you will be part of a team that partners closely with Finance and HR to ensure business outcomes are delivered as intended following SQDC while also delivering on financial, headcount and other key operational KPI's and metrics. You will champion a culture of continuous improvement by applying Lean principles and servant leadership practices, empowering engineering teams to identify and act on process improvement opportunities while also deep diving to find the true systemic root causes and applying corrective actions to fix our quality misses. By supporting our Engineering team and embedding daily management best practices, you will help cultivate a data-driven and forward-thinking one team culture.Job Description
Roles and Responsibilities
Support day-to-day operations / problem solving for a global organization of 5000+ engineers with a budget >$1B - goal is to keep engineers focused on Engineering!
Own P&E planning and execution including bottom's up needs, tops down budget alignment, financial forecasting, monthly actuals (say-do) and associated narratives working closely with the Global Supply Chain P&E team.
Execute purchase orders in both Ariba and PMx to ensure goods and services are delivered accurately and on-time. Also, identify areas for continuous improvement (CI).
Responsible for additional procurement tasks including support for online and immediate payment requests, recurring lease payments and invoice discount refunds in CORA.
Co-own fixing supplier PO & invoicing issues including data analysis, identification of root cause, and initiating CI projects to eliminate recurring pain
Own & support overall purchasing CI roadmap including gathering VoC to ensure we're driving process efficiencies horizontally across the team.
Assist with all aspects of PMx integration including moving all SWL into PMx.
Owner & approver for all GPE miscellaneous expenses (sponsorships, donations, subscriptions, memberships).
Partner with finance to own & inclusively communicate the engineering planning calendar - pacing/LCD/ER - ensuring cross functional alignment.
Local GVL. purchasing & operations support for GPE Leadership team.
Assist with planning and preparation for the operations transformation initiative.
Maintain operational infrastructure, cadence, and actionable KPIs/metrics (Safety, Quality, Delivery, Cost) to drive performance and accountability within the team.
Act as a change agent to drive cultural and operational activities required for cost efficiency and organizational transformation.
Required Qualifications - What you'll bring
Bachelor's degree in business administration or in a STEM field from an accredited university/college or equivalent work experience.
Minimum of 5 years of experience working with large teams supporting their operational objectives and ensuring they meet their financial commitments.
Desired Characteristics - What will make you stand out
Demonstrates the GE Vernova Way: We Drive Innovation, We Serve Our Customers, Lean is How We Work, We Win as One Team, We Are Accountable
Master's in Business Administration or in a STEM field is preferred.
Able to work cross functionally to identify & drive continuous improvement initiatives.
Strong knowledge of how a large cost center operates … the business model, budget planning, rate setting and hours/cost liquidations
Ability and willingness to rapidly shift priorities based on business needs.
Strong organizational skills (both written and oral) enabling inclusive communication with transparency to deliver outcomes.
Ability to be a change agent and ask curious questions to aide in complex problem solving.
Familiar with AI and desire to use going forward to drive operational efficiencies.
Critical, systems thinker capable of aligning conflicting priorities.
Strong analytical skills; data-driven but decisive despite ambiguity.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 19, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
$41k-69k yearly est. Auto-Apply 33d ago
Customer Care Coordinator-Order Experience I
United Seating & Mobility
Service specialist job in Greenville, NC
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system.
KEY RESPONSIBILITIES:
§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.
§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.
§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
§ Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests.
§ Meets all set productivity and performance standards
§ Participates in New Equipment department initiatives to continually improve department results.
§ Other duties as assigned by manager
§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
§ Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
§ High school diploma or general education degree (GED) or equivalent combination of experience and education.
§ Minimum one year of customer service experience.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
§ Strong communication skills, both written and verbal
§ Strong listening, organization and priority setting skills.
§ Ability to work in a fast-paced environment and juggle multiple priorities.
§ Ability to think quickly, assess a situation and make a sound decision.
§ Ability to provide best-in-class customer service
§ Working knowledge of service order processing experience
§ Knowledge of complex rehab equipment and products
§ Prior experience working in durable medical equipment industry
§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
§ Knowledge of MS Word, Excel, PowerPoint, and Outlook
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Frequent use of hands, wrists, fingers associate with computer equipment.
§ Prolonged periods of time working at a desk and/or on a computer.
§ Occasionally move and reach with arms and hands.
§ Ability to communicate effectively.
§ Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$33k-45k yearly est. 60d+ ago
Call Center Specialist - On-Call
Integratedfamilyservices
Service specialist job in Greenville, NC
No Phone Calls Please.
Shifts: Weekday Shift (6:00 pm - 7:00 am) Weekend Shift (Saturday 7:00 am until Sunday 7:00 am / Sunday 7:00 am until Monday 7:00 am)
GENERAL DESCRIPTION :
The Call Center is the point of access for individuals and/or their families seeking services at IFS for a mental health, substance use and intellectual and/or developmental disabilities crisis. Access Coordinators are the point of contact for all incoming calls for Integrated Family Services during business hours on Monday through Friday. They are responsible for answering the incoming calls for all office locations in a timely and professional manner while assisting callers in reaching the appropriate department, staff, and/or service. They will utilize customer service skills and techniques in determining the need of the caller to ensure that individual receives the best quality of service. Access Coordinators will briefly screen to determine the best appropriate action to occur at the time of the call. They will ensure that if a client is experiencing a crisis that they are linked to the Mobile Crisis Department for further assistance. Must possess the following knowledge/skills: strong knowledge of available community resources; psycho-educational skills; strong individual and group counseling skills; strong assessment skills; strong community integration skills; strong family/caregivers training and consultation skills; strong mentoring skills; strong mediation skills; strong adaptive skill training in all functional domains including vocational, educational, personal care, domestic, social, communication, leisure, problem-solving, etc.; strong behavioral crisis and modeling intervention skills; strong motivational interviewing skills; competency in Wellness Education and symptom management issues, cognitive behavioral therapy interventions and cultural competence.
WORK DUTIES AND TASKS :
Responsible for answering all incoming IFS calls and assisting individuals in reaching the appropriate department, staff, and/or service.
Responsible for the knowledge of the departments and services offered within IFS.
Responsible for answering calls in a timely and professional manner.
Responsible for utilizing positive customer service at all times.
Responsible for briefly assessing clients who are experiencing mental health, developmental disability, and/or substance abuse crisis.
Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis as needed.
Responsible for ensuring the overall safety of the client, their families and the community as needed
Responsible for networking with other community agencies to ensure effective care across the service delivery continuum.
Maintains the client's electronic health record to ensure that appropriate Medicaid and agency standards are met.
Providing support via phone to individuals who are experiencing a crisis while linking them to the Mobile Crisis Department.
Making service and resource referrals as needed.
Responsible for engaging in monthly supervisions with Call Center Director to ensure best quality of service.
Attends staff meetings, clinical team meetings and training/events as assigned.
Attends continuing education per licensing requirements and as relevant to job duties.
Attends a minimum of 2 hours of cultural competency continuing education per year.
Completes annual adult CPR and First Aid certification courses.
Completes annual TB tests and any other required competencies as outlined by the Human Resources Department for all staff
Other duties as assigned
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS :
A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full time, post bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
A minimum of one year's experience in providing crisis management services in the following setting: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention, strategies within the first 90 days of employment.
No criminal convictions of child abuse or violent crimes.
Must be able to pass background MVR and sexual offender check.
Must possess a valid driver's license.
Must be able to keep strict confidentiality and work with diverse populations
$26k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Rep.
Adams Communications Co 2.8
Service specialist job in Greenville, NC
Adams MultiMedia (AMM) is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100+ locations. For a complete list of AMM offices log onto adamsmultimedia.com
AMM provides complete news and multimedia products to more than 34 million people within the local communities being served.
AMM is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.
AMM offers a competitive hourly wage, plus bonus, for local candidates working on-site.
Primary Responsibilities
· Provide the highest level of customer service and satisfaction
· Listen to customer concerns and handle complaints in a professional and timely manner
· Review and update customer accounts and transactions while resolving issues
Requirements
· High school diploma, GED or suitable equivalent
· 1+ years of customer service experience
· Excellent phone etiquette
· Proficient computer skills, including the ability to type at least 40 WPM
· Reliable, self-starter with a positive and collaborative attitude
· Outstanding communication skills, both verbal and written
· Proven organizational skills
· Ability to sit at a desk for extended periods
· Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager : ***************************
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$27k-35k yearly est. Auto-Apply 11d ago
Service Advisor/Lane Manager
Anderson Automotive Group 4.3
Service specialist job in Greenville, NC
Join our team:
Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Kia of Greenville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success
What we have to offer:
· A culture of caring, belonging, and respect for everyone
· Managers that people want to work with
· Career growth and advancement
· Leadership development, innovative training and learning systems
· Competitive compensation plans
· 401k retirement plans with company match
· Comprehensive health benefits packages, including telehealth and behavioral health services
· Paid employee referral, recognition, and bonus programs
· Paid time off, bereavement, and vacation benefits
· Industry leading maternity and paternity leave
· Employee discounts on parts, service, vehicle purchases, and local entertainment
What we are looking for:
· Individuals with friendly and outgoing personalities
· Ability to build rapport and follow up with guests throughout the service process
· Possess strong communication and organizational skills
· Assist customers in maintaining vehicles according to manufacturer standards
· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance
· Strong focus on providing the highest level of customer service to our guests
· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards
· Individuals with prior sales, customer service, or hospitality experience
· Valid driver's license with acceptable motor vehicle record is required
· Highschool diploma or equivalent
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
$45k-76k yearly est. Auto-Apply 16d ago
Flex Client Associate
Wells Fargo 4.6
Service specialist job in Greenville, NC
at 17 hours per week. **About this role:** Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* .
**In this role you will:**
+ Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
+ Facilitate Financial Advisor and client requests for account related information and/or quotes
+ Schedule and prepare for appointments with new or prospective clients
+ Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
+ Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
+ Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
+ Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
**Required Qualifications:**
+ 2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Brokerage client support experience or financial services industry experience
+ Administrative support experience in financial services
+ Experience interacting directly with customers
+ Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
+ Client service focus with the ability to listen to customer needs and recommend solutions
+ Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
**Job Expectations:**
+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
+ This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
+ This position is not eligible for Visa sponsorship.
**Posting location:**
+ 695 Arlington BlvdGREENVILLE, NC 27858
**Posting End Date:**
20 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-512399
$36k-47k yearly est. 17d ago
Customer Service Rep.
Adams Publishing Group 4.1
Service specialist job in Greenville, NC
Adams MultiMedia (AMM) is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100+ locations. For a complete list of AMM offices log onto adamsmultimedia.com
AMM provides complete news and multimedia products to more than 34 million people within the local communities being served.
AMM is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.
AMM offers a competitive hourly wage, plus bonus, for local candidates working on-site.
Primary Responsibilities
· Provide the highest level of customer service and satisfaction
· Listen to customer concerns and handle complaints in a professional and timely manner
· Review and update customer accounts and transactions while resolving issues
Requirements
· High school diploma, GED or suitable equivalent
· 1+ years of customer service experience
· Excellent phone etiquette
· Proficient computer skills, including the ability to type at least 40 WPM
· Reliable, self-starter with a positive and collaborative attitude
· Outstanding communication skills, both verbal and written
· Proven organizational skills
· Ability to sit at a desk for extended periods
· Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager : ***************************
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$20k-28k yearly est. Auto-Apply 11d ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Service specialist job in Wilson, NC
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Wilson, NC, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Wilson, NC!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
3yrs experience
Scheduling and Benefit Verification experience a must , Billing experience a plus
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$27k-35k yearly est. 8d ago
Correctional Food Service Officer (Eastern Region-NC)
Nc State Highway Patrol
Service specialist job in Vanceboro, NC
Agency
Adult Correction
Division
Job Classification Title
Correctional Food Service Officer I (S)
Number
Grade
NC05
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
The North Carolina Department of Adult Correction is seeking dedicated individuals to join our team as Correctional Food Service Officers (CFSO). This role offers a rewarding career path in public safety and food service management within a secure correctional environment. Employees in this position play a vital role in ensuring safe, efficient, and compliant meal preparation and delivery for the offender population while maintaining security and sanitation standards.
Correctional Food Service Officer Responsibilities:
- Supervise and instruct offenders in food preparation, serving, and cleanup activities according to established menus and schedules.
- Monitor compliance with sanitation, safety, and security standards in all food service areas.
- Maintain strict control of tools, equipment, and offender movement to ensure facility security.
- Inspect food items and supplies for quality and quantity; report shortages or discrepancies promptly.
- Operate and maintain kitchen equipment and ensure preventive maintenance is completed.
- Complete required documentation, including production records, temperature logs, and inventory reports.
- Coordinate timely meal service and distribution to designated housing units.
- Respond to emergencies or security incidents in food service areas following established procedures.
- Train and oversee offender work crews to ensure adherence to food service standards.
- Assist with ordering, receiving, and storing food and supplies in compliance with inventory control procedures.
Knowledge Skills and Abilities/Management Preferences
All applications received will be reviewed and considered for all three levels of
Correctional Food Service Officer
(Officer l, ll, and lll) based upon the individual qualifications of each applicant as well as the business needs of the Institution.
Some NC prisons contain more than one custody level of offenders. Offenders are assigned to various "custody" levels including "Minimum," "Medium," and "Close" which identifies the level of supervision that is required. As such, each Correctional Food Service Officer level of classification below corresponds with the custody level of offenders that they will be supervising.
Correctional Food Service Officer I:
Minimum
- Offenders at these facilities require a minimum amount of oversight, they are permitted to enter/exit cells without permission during certain times of the day.
Salary Range: $32,639 -$57,117
Salary Grade: NC05
Correctional Food Service Officer II:
Medium
- Offenders at these facilities do not require as much oversight as those at Close facilities but require more supervision than those at Minimum facilities.
Salary Range: $34,270 - $59,973
Salary Grade: NC06
Correctional Food Service Officer III:
Close
- Offenders at these facilities always require close supervision. Movement throughout the prison is heavily controlled.
Salary Range: $35,984 - 62,971
Salary Grade: NC07
All hires are eligible for a $3,000 Sign on Bonus. Additionally, positions are eligible for employee referral bonus program ($1,000).
Facility Locations
When choosing your county of residence or desired location of work, please refer to the Facilities Map.
Personal Appearance Policy
Employees must adhere to an appearance and grooming standard. Every employee is mandated to be in compliance with this policy.
Basic Correctional Officer Training (BCOT)
Once hired as a Correctional Officer, you will be required to attend six weeks of Basic Correctional Officer Training (BCOT). Training is held during specific time frames throughout the year which will require you to stay overnight at a training facility, with weekends at home. Room and board are provided for. Transportation can be available upon request
Work Schedules
Full- time officers may:
Transition to higher level officers as opportunities arise,
Transition across the state within different institution locations and
Take advantage of internal promotional opportunities and growth
Employees must be able to work any shift including rotating, fixed shift, or split shift.
All shifts may include days, nights, weekends, holidays, and mandatory overtime as required
.
Trainee Progression Candidate Consideration
If there are no qualified candidates remaining in the applicant pool who meet the minimum Education and Experience or Knowledge, Skills, and Abilities required for the position, the agency may consider for this position, a trainee who does not meet the minimum requirements. Salary for a trainee may be set at a lower level than the classification salary range and recruitment range that is listed in the posting with the salary being adjusted up according to state policy as the trainee has obtained the necessary additional education and experience to fully meet the minimum qualifications as outlined in the classification specification.
About the Division of Institutions
The Division of Institutions is responsible for the care and custody of approximately 30,000 individuals incarcerated in 53 prisons across North Carolina. Our division categorizes the institutions into various custody levels, which include Minimum, Medium, and Close, to ensure that the precise level of supervision is provided. With the purpose to provide every individual in custody proper care and supervision, irrespective of their custody level.
Compensation and Benefits
The State of North Carolina offers excellent comprehensive benefits. Eligible employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Eligible employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.
Supplemental Contact Information
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.
Application Process
Be sure to complete the application in its entirety.
Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
Applicants may be subject to a criminal background check.
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at ******************************
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions.
Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans' and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Necessary Special Qualifications
Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Click HERE for specific certification requirements.
AND
Applicants must have an active driver's license
Minimum Education and Experience for a Trainee Appointment
High school or General Educational Development (GED) diploma and one year of experience in institutional food preparation and food services, in management of a commercial food service operations, as a Correctional Officer
OR
An equivalent combination of education and experience
Correctional Food Service Officer I
High school or General Educational Development (GED) diploma and one year of experience in institutional food preparation and food services, in management of a commercial food service operations, as a Correctional Officer
OR
An equivalent combination of education and experience
Correctional Food Service Officer II
High school or General Educational Development (GED) diploma and two years of experience in institutional food preparation and food services, in management of a commercial food service operations, or as a Correctional Officer
OR
An equivalent combination of education and experience
Correctional Food Service Officer III
High school or General Educational Development (GED) diploma and three years of experience in institutional food preparation and food services, in management of a commercial food service operations, or as a Correctional Officer
OR
An equivalent combination of education and experience
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Anchal Mishra
Email:
*********************
$36k-63k yearly Auto-Apply 8d ago
Food Specialist
Fresh & Fast Foods DBA Which Wich
Service specialist job in Tarboro, NC
* Greet guests with a warm welcome and smile as they arrive
* Have menu knowledge of all wiches
* Explain Which Wich ordering
* Prep/Re-stock/Clean-Up
* Properly operate and maintain all equipment in assigned work area
* Safely prepare and serve all food according to proper food safety standards
* Prepare sandwiches and salads according to recipe and guest's specifications
* Maintain a clean and sanitized area
* Clean as you go
$22k-31k yearly est. 60d+ ago
Treasury Services Specialist II
Southern Bank and Trust 4.1
Service specialist job in Mount Olive, NC
Treasury ServicesSpecialist II
Reports To: Treasury Services Sales Team Leader
None
FLSA Status: Exempt
Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury ServicesSpecialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers.
Specific Job Functions (Duties/Responsibilities):
Solicit and call on prospects and clients for Southern Bank Treasury Services.
Analyze client needs and make proposals for new and enhanced treasury services offerings to clients.
Recommend products, procedures or services that may streamline the customer's interactions
Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships
Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight
Support Bank business development efforts
Make joint calls on large or unusual customers in support of calling officer efforts
Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance
Maintain current knowledge of all Bank services and products.
Proactively manage and service assigned market areas.
Meet or exceed assigned sales and service goals
For assigned markets, serve as product expert for all treasury services front end systems, products, services
Participate in treasury services product training for customers as required
Ensure timely and effective escalation and remediation of issues
Ensure sound risk decisions commensurate with the business unit risk appetite is applied
Perform other duties as assigned
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects
Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests
Knowledge of applicable lending and depository laws and regulations and related industry policies
Ability to work with limited supervision, and seek assistance as needed
Personal credibility and the ability to sell Bank products and services
Excellent oral and written communications skills; strong sales presentation experience
Education/Experience Requirements:
Bachelor's degree in business or a related field preferred
2-5 years of treasury services sales and service experience
3-5 years banking or private banking experience required
1-4 years achieving personal business development targets met or exceeded
Certified Treasury Professional (CTP) credential preferred
Superior analytical skills; ability to analyze new and existing relationships
Excellent verbal and written communication skills and excellent presentation skills
Ability to effectively manage time and to manage multiple priorities with minimal direct supervision
Ability to work as an individual contributor while maintaining partnership with other team members
Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
$33k-65k yearly est. Auto-Apply 46d ago
Operations Specialist
Adapthealth
Service specialist job in Greenville, NC
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
$41k-69k yearly est. 46d ago
PT Automotive Customer Service Advisor - 2740
Tupeloms
Service specialist job in Goldsboro, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
How much does a service specialist earn in Greenville, NC?
The average service specialist in Greenville, NC earns between $25,000 and $75,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in Greenville, NC
$43,000
What are the biggest employers of Service Specialists in Greenville, NC?
The biggest employers of Service Specialists in Greenville, NC are: