Service specialist jobs in Harlingen, TX - 400 jobs

Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal. Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $12.25 per hour - $12.25 per hour Location 00364 - Brownsville Posting Number P1-1076223-2 Address 475 E Morrison Rd Zip Code 78520 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $12.25 - $12.25 per hour

** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager. **Pay Rate** : $65,100 - $86,800 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift** : Salaried Full-Time **The Job You Will Perform:** + The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region. + This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. + Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling. + Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. + The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. + Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances. **The Skills You Will Bring:** + 5 years minimum industry or related experience preferred. + Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. + Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. + Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. + Experience in a printing ink manufacturing or printing environment with press side technical skills required. **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Sales and Leadership training, promotional opportunities within a global company **The Impact You Will Make:** We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** . **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com. **_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._** **_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._** **Job Identification** 1082083 **Locations** Fort Smith, AR, United States Bogalusa, LA, United States Valliant, OK, United States Columbus, MS, United States Edinburg, TX, United States

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-ML5 CRT110 2026-67770 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination * Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. * Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. * Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). * Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance * Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). * Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). * Support internal and external audits, post-entry amendments, and reconciliation filings. * Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination * Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. * Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. * Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. * Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support * Coordinate inbound and outbound transportation for both domestic and international shipments. * Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. * Monitor carrier performance, freight costs, and customs-related demurrage or detention. * Support freight invoice reviews and cost reporting. * Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement * Perform compliance screening in Descartes. * Support continuous improvement initiatives in customs and logistics processes. * Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration * Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy * Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: * Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. * In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. * Familiarity with free trade agreements (USMCA preferred) and related origin documentation. * Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. * Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. * Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. * Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. * Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions.

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The Service Consultant is instrumental in maintaining the customer ownership retention cycle intact by facilitating personalized service, advocating for the customer and encouraging the purchase of dealer-approved products and services, and new vehicles as appropriate. Service Consultants will intake customer vehicles into the dealership's service department for needed maintenance and repairs by collaborating with them to identify operating concerns and then recording those concerns and other services accurately on the repair order. Throughout the service visit, the Service Consultant will keep the customer apprised of progress and any significant changes, like additional work needed or delays, until delivery is made and payment for services received. Additionally, Service Consultants follow-up with each customer the following day to gauge satisfaction with the overall visit and schedule any comeback visits quickly. Qualifications Education High school diploma or the equivalent. Licenses Driver's License Specialized One year of dealership service department work experience required or three years of other sales experience, or a combination of both. Other Ability to read and comprehend instructions and information. Professional personal appearance. Utilize professional language and excellent communication skills (telephone, email, text, voicemail, etc.). Ability to meet company's production and quality standards. Ability to converse in the Spanish language. Mathematical skills. Computer and software utilization skills. Good physical mobility. Ability to handle constant interruptions and remain focused. Be able to work varying schedules with extended hours in early morning, late evening and though lunch hour as required. Physical Requirements Surroundings Spend time indoors in air-conditioned areas and outdoors in the environment with varying weather conditions and moving about the shop and parking lot. Sitting On a regular basis Standing On a regular basis Walking On a regular basis Bending, twisting and/or stooping On a regular basis Kneeling and/or Squatting On a regular basis Lifting 10 lbs. to 25 lbs. infrequently Reaching and/or lifting overhead On a regular basis Climbing Stairs on occasion Repetitive hand/finger movement On a regular basis Grasping/grabbing with hands On a regular basis Pushing and Pulling On a regular basis Expectations General Expectations Devote himself/herself to insuring complete satisfaction to customers. Receive customers quickly with courtesy and efficiency, establishing good rapport and trust. Answer questions accurately and effectively. Determine customer concerns by asking questions and listening, then recording each of the complaints by line on the work order with supporting details that allow the technician to identify and correct the concern. On each visit, utilize the Multi-point Vehicle Inspection to position our dealership as the expert on vehicle maintenance and repair with each customer. Use available selling tools we provide to help identify and demonstrate these needs. Sell vehicle maintenance as per the manufacturer's recommended schedule, demonstrating the need for each item (time & mileage selling). Likewise, sell the jobs discovered in the MPVI with emphasis on performing the jobs on this visit. Record declined work and reason(s). Use service telephone skills and selling procedures to encourage calling customers to bring their vehicles to our shop for servicing. Be positive, downplay any situation when diagnosis has not been done, and offer your expertise in inspecting the vehicle with the customer to determine whether repairs are called for. To sell additional jobs, discuss the various payment methods available to customers, including their applying for credit with dealer approved outside lenders. Explain our service appointment system and work-flow through the shop so that an expected length of time for repairs can be established, as well as associated costs. All work must have the customer's authorization before work can begin. Understand our DMS and Customer Relationship Management system as it relates to customer records, scheduled activities and customer engagement. Verify and update customer information on each visit. Maintain the dealership's service follow-up system for "progress updating" and "after service visit" with each customer. A plan of contact must be discussed and agreed to between both parties during write-up, and all available methods of contact utilized with each customer (telephone, voicemail, text, email, etc.). Be capable of handling dissatisfied customers and customers who are confused about repairs and costs of service. Apologize quickly and sincerely, first, then attempt to resolve concerns before involving management with routine issues. Consult with technicians and shop foreman to obtain information on needed maintenance and repairs. Keep support staff apprised of your work and vacation schedule, and time away from your office so that they can adjust the appointment system and advise customers appropriately in your absence. Work as a team with the service staff and other departmental staff members. Interact well with others and be a positive influence on employee morale. Do not diminish or degrade fellow employees, nor our products or services, especially with customers. If a failure occurs, it is really Tipotex Chevrolet that failed in the customer's eyes, so apologize for the organization and seek to redress the concern(s) quickly. Always work your scheduled shift and be punctual. Do not change your shift without management approval. Adhere to the company's notification policy on tardiness and absences. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Have strong organizational skills. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Participate in performance management and any training offered. Always complete manufacturer training on time for your role in the dealership. Understand the terminology of the business and keep abreast of technology changes in products and services. Read new and updated service bulletins daily and know the manufacturer's service policies and procedures for warranty and service agreements. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Attend company meetings as required and actively participate when appropriate. Understand and follow work rules and procedures. Have a good understanding of the Tipotex Playbook (handbook) and maintain access to the document for reference purposes. Uphold the company's non-disclosure and confidentiality policies and agreements. Job-Specific Expectations Produce accurate estimates for any repairs. Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Enter jobs into the dispatch system as appropriate. Prior to the start of a repair job, especially recalls, ascertain that we have the parts available. When parts must be ordered (special order requests or SOR's), provide customers with accurate estimates of part arrival. Actively work the SOR list to get parts installed. Help with diagnosing customer concerns correctly and accurately by describing them on the repair order and utilizing “concern verification” forms as appropriate. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Perform cashiering functions on service transactions. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required. Start and finalize repair orders for warranty, customer paid, and internal repair. Each job must be detailed and have the 3C's (complain, cause and correction), all parts used in the repair and any sublet charges associated. As a repair order is a legal document, extreme care should be taken to insure each job is accurately recorded. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes, or additional work that is required. Do not make commitments to customers that cannot be met or are not likely to be met. Communicate with customers to keep expectation levels appropriate. Always set the customer's next appointment with their active participation in the appointment scheduler to include date, time and scope of work. Perform a quality control check on each customer vehicle to confirm maintenance services have been completed and the vehicle is free of stains, smudges and/or changes to settings (seats, radio, etc.) before notifying them of it being ready to pick up. When a customer vehicle is transferred or reassigned from one Service Consultant (or Body Shop Estimator) to another, the “new” consultant should contact the customer immediately to introduce themselves as the new point of contact and answer any questions they may have. Specifically, for transfers from the Body Shop, have their representative explain services they performed prior to delivery unless you can competently do this yourself and answer questions. Actively solicit CSI Survey responses and favorable social media posts from our customers.

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. About YOU You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. You're confident making independent decisions by analyzing multiple data points and applying sound judgment. You consistently demonstrate integrity, professionalism, and accountability in everything you do. You collaborate well with others and contribute positively to a team-oriented culture. Required Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. Excellent PC skills. Preferred Bilingual (English-Spanish). Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.

The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners. ESSENTIAL FUNCTIONS: Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. Review and identify job opportunities for customers and provide referrals to qualified candidates. Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Develop constructive and cooperative working relationships with internal team members, the public and external partners. Actively seeks ways to improve workforce services to meet labor market needs. Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers. Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: Previous knowledge of workforce development or career counseling services is helpful. Knowledge of the local communities being served and understanding labor market and resources. Able to learn and use computers, systems, and programs such as word processing, and spreadsheets. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: High school diploma or GED. Valid driver's license and proof of insurance with good driving record. Six months of relevant experience preferred. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ------------------------------------------------------------------------------------------------------------------------ COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N5 - CSR

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Healthcare Customer Service Representative do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Customer Support & Communication: Provide empathetic, first-class support to customers via phone and email. Manage inbound and outbound calls to service customers, respond to questions, and educate on programs like Medicare and Value-based Care networks. * Records Management & Compliance: Process, validate, and respond to inbound medical record requests from various requesters (clients, insurance, legal) while strictly adhering to federal/state regulations, including HIPAA, to safeguard all patient health information. * Insurance & Billing Tasks: Review patient insurance claims, utilize online portals to verify benefits, develop a holistic understanding of plan details, and accurately update billing system data (deductible, copay, coinsurance). * Administrative & Data Integrity: Manage multiple software applications, perform data entry, and accurately document correspondence and process requests to maintain up-to-date and accurate account information. Track metrics and provide detailed reporting on customer experience and resolution rates. Requirements for our Open Healthcare Roles: * Healthcare Support Experience * Phone/Email/Chat Experience * Customer Service Experience (1 year) * Call Center Experience (1 year) * Technical Support Experience * Health Insurance Verifications Experience (Highly Preferred) * Medical Billing or Coding ((Highly Preferred) * Medical Office * Data Entry * HIPAA * Internet Providers Not Accepted: T-Mobile, Verizon, MetroPCS or Boost Mobile, 5G internet, Mobile Wifi Qualifications/Skills: * Excellent Verbal and Written Communication * Adaptability to Ambiguity * Meticulousness * Technical Proficiency * Customer Focus * Teamwork * Adaptability * Attention to Detail * Process Improvement * Proficient Multitasking What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Under general supervision, the Detention Service Specialist (DSS) is primarily responsibile to insure quality of work product, and the protection of the rights of prisoners and adherence to principles of Police Department Organizational values. About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence. About the Benefits: The City provides an excellent array of benefits including but not limited to retirement (2:1 matching), health/dental/vision insurance, paid vacation, sick and medical leave, funeral leave, paid holidays, tuition reimbursement, life insurance and longevity pay.

Overnight Bilingual Customer Experience Representative: Your Journey Starts Here! Are you a night owl with a passion for helping others, ready to be the reassuring voice that makes a difference? AnswerOne is eagerly seeking Overnight Bilingual Customer Experience Representatives to join our dynamic and rapidly growing team! We're not just answering calls; we're building connections and providing essential support for a diverse range of clients, from bustling medical offices to vibrant apartment complexes and esteemed professional services. This is an in-office position. At AnswerOne, you'll discover a truly special place to grow your career. We pride ourselves on cultivating supportive, compassionate, and collaborative teams where every voice is valued, and teamwork truly makes the dream work. If you're someone who thrives in a fast-paced yet incredibly rewarding environment, ready to exceed client expectations with every interaction, then we're looking for you! Embrace Your Role: Be the calm and professional voice that warmly greets every caller, turning queries into positive experiences. Become a master at attentively gathering and precisely relaying vital information, ensuring every message is perfectly understood and delivered. Dive into our system with confidence, meticulously verifying and entering details that keep our operations smooth, and our clients delighted. What You Bring to the Table: A naturally welcoming voice and an uplifting, positive tone that can brighten anyone's night. A keen eye for spelling and grammar that ensures crystal-clear communication. Comfort and familiarity navigating a Windows-based computer environment. The ability to type 35 words per minute or more, keeping pace with the flow of conversation. A commitment to excellent attendance, showing up ready to shine. Availability to manage one weekend day within your consistent overnight shifts. Are fluent in both Spanish and English No prior experience? No problem! We believe in nurturing talent. We provide comprehensive, hands-on training in a positive, encouraging team environment, designed precisely for your success. We're here to equip you with all the tools and confidence you need to excel! Beyond the Hourly Rate: Our Full-Time Perks! We value our team members immensely, and it shows in our robust benefits package, crafted to support your well-being and future: Employee Stock Ownership: Become a true stakeholder in our collective success! Comprehensive Medical, Dental, and Vision Benefits Paid Vacation: Take the time you need to recharge and enjoy life. Traditional 401K with Company Matching: Invest in your future with our support. Free Life Insurance Policy: Peace of mind for you and your loved ones. Legal Assistance: Access to support when you need it most. Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Ready to Begin Your Rewarding Career Journey? If you're eager to be part of a team that genuinely cares, where your efforts truly make an impact, and where every night brings new opportunities to connect and serve, then we can't wait to hear from you! Apply today and discover the fulfilling career that awaits you at AnswerOne. AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $8.75 per hour Salary Range: 7.25 - 8.75 We are an equal opportunity employer and participate in E-Verify in states where required.

Role Mission: The Food Service Specialist Substitute (FSS sub) is essential in maintaining campus food service operations. The person(s) in this role are asked to provide coverage for when Food Service Specialists (FSS) are absent, or fail to show up for their scheduled shift. The FSS sub ensures that appropriate quantities of food are prepared, portioned, and served to IDEA students. Other responsibilities include, but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to established kitchen processes, monitoring of students during meal periods (i.e appropriate behavior, encouraging students to consume more fresh fruits & vegetables, no sharing of food, etc.) and kitchen cleaning duties (sweeping, mopping, wiping tables, washing dishes, disposing of trash). What We Offer Compensation: Compensation for this role is set at an hourly rate ranging between $13.00 for 0 years of experience and $14.95. This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You Bring -- Competencies: Mission Focus- focuses on IDEA's core purpose of getting all students into college. Record of Results - holds high expectations for self and others to achieve and surpass intended goals. Problem Solving - able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals. Communication - effectively conveys information using a variety of channels and techniques. Continuous Improvement - proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions. Qualifications: Education: High School Diploma or Equivalent Preferred Experience: Food Service, Restaurant or Hospitality Preferred License or Certification: Local Food Safety Permit Knowledge and Skills: Ability to understand food recipes and gather materials and product needed for execution of menu items. Basic understanding of food safety and sanitation practices in food production. Working knowledge of kitchen production procedures that includes set up, food production, service, clean up and resetting Ability to operate kitchen equipment, tools, and utensils. Ability to perform basic math skill. Works well under pressure in a team setting. Ability to lift, bend, pull, push, twist. Works well around children and has basic skills to provide customer service. What You'll Do - Accountabilities: Zero follow-up findings for the campus on internal counting and claiming audits by last day of school. Encourage students to participate in our meal program, especially when they are seen not eating. Ensure counts of student meals are accurate and performed as the meal is delivered. Ensure reimbursable meals are offered to students, and taken by students. Convey accurate meal participation information to the Cafeteria Managers. Report any counting and claiming issues observed as teachers or other helpers distribute meals. Campus meets 85% retention of CNP staff by June 30. Participate in weekly employee huddles by active listening on topics presented by the managers Understand the importance of showing up for their scheduled shifts. When not able, calls the managers with ample time as to try to find a FSS substitute. Ensure team is acting with utmost respect to one another, report any potential issues to Cafeteria Manager or Cafeteria Asst. Manager Report any safety hazards quickly to the managers so they can be addressed for repair or reported to the Facility Manager Address and help resolve employee conflict quickly Ask questions or requests additional training as needed to continue own growth and development Campus meets budgeted participation for breakfast and lunch by the last day of school. Ensure meals are ready as per campus meal schedules for breakfast, lunch, snack and supper Follow all recipes and report errors to Cafeteria Manager or Cafeteria Asst. Manager. Ensure that all participating students take a reimbursable meal Encourage students to make their meal choice selection quickly as to meet the goal for all students to only stand in line for 10 minutes, allowing them 20 minutes to sit and enjoy their meal Quickly clean tables between meal periods and sweeps the dining area as needed, especially during lunch Maintain high standards of cleanliness and sanitization as per state guidelines in preparation for at least 2 inspections by the city or county health department Campus meets the IDEA Healthy Kids Here standard by Nov 1 and maintains through the last day of school. Record and provide notes to the managers, daily, on how much food (cases, lbs., etc.) was pulled from the refrigerator or storage. These notes are then transferred to an official food production record Perform a Breakfast in the Class (BIC) audit for how the teachers are distributing breakfast and how they are marking the rosters for said breakfast Complete Hazard Analysis Critical Control Point (HACCP) logs as to document the temperature of food and equipment to meet state and local code As needed, function as cashier at the point of sale; must identify a state reimbursable meal 100% of the time and handle cash/check transactions from parents as payment for their child's meal balance Campus meets an average "A" rating on all internal operations audits with no relevant follow-up findings on external audits by June 30. Rotate milk product to ensure quality & freshness on daily basis Ensure low quality food (burnt, dry) is not served to students; report issues to the Cafeteria Manager or Cafeteria Asst. Manager Ensure correct portion/serving size during production and service to our students Keep the cafeteria & kitchen clean and presentable Report any pests/rodents issues immediately to Cafeteria Manager or Cafeteria Asst. Manager Follow all established processes and procedures; discuss with Cafeteria Manager situations in which it seems they cannot be followed fully. We look for Team and Family who embody the following values and characteristics: Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college Has demonstrated effective outcomes and results, and wants to be held accountable for them Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly Works with urgency and purpose to drive student outcomes Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change Seeks and responds well to feedback, which is shared often and freely across all levels of the organization Works through silos and forges strong cross-departmental relationships in order to achieve outcomes We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students About IDEA Public Schools At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: **************************************************** To Apply Please submit your application online through Jobvite. It's in your best interest to apply as soon as possible. IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at **************.

Role Mission: The Food Service Specialist Substitute (FSS sub) is essential in maintaining campus food service operations. The person(s) in this role are asked to provide coverage for when Food Service Specialists (FSS) are absent, or fail to show up for their scheduled shift. The FSS sub ensures that appropriate quantities of food are prepared, portioned, and served to IDEA students. Other responsibilities include, but are not limited to: cutting/chopping fruits & vegetables, following recipes, adhering to established kitchen processes, monitoring of students during meal periods (i.e appropriate behavior, encouraging students to consume more fresh fruits & vegetables, no sharing of food, etc.) and kitchen cleaning duties (sweeping, mopping, wiping tables, washing dishes, disposing of trash). What We Offer Compensation: Compensation for this role is set at an hourly rate ranging between $13.00 for 0 years of experience and $14.95 This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You Bring -- Competencies: Mission Focus- focuses on IDEA's core purpose of getting all students into college. Record of Results - holds high expectations for self and others to achieve and surpass intended goals. Problem Solving - able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals. Communication - effectively conveys information using a variety of channels and techniques. Continuous Improvement - proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions. Qualifications: Education: High School Diploma or Equivalent Preferred Experience: Food Service, Restaurant or Hospitality Preferred License or Certification: Local Food Safety Permit Knowledge and Skills: Ability to understand food recipes and gather materials and product needed for execution of menu items. Basic understanding of food safety and sanitation practices in food production. Working knowledge of kitchen production procedures that includes set up, food production, service, clean up and resetting Ability to operate kitchen equipment, tools, and utensils. Ability to perform basic math skill. Works well under pressure in a team setting. Ability to lift, bend, pull, push, twist. Works well around children and has basic skills to provide customer service. What You'll Do - Accountabilities: Zero follow-up findings for the campus on internal counting and claiming audits by last day of school. Encourage students to participate in our meal program, especially when they are seen not eating. Ensure counts of student meals are accurate and performed as the meal is delivered. Ensure reimbursable meals are offered to students, and taken by students. Convey accurate meal participation information to the Cafeteria Managers. Report any counting and claiming issues observed as teachers or other helpers distribute meals. Campus meets 85% retention of CNP staff by June 30. Participate in weekly employee huddles by active listening on topics presented by the managers Understand the importance of showing up for their scheduled shifts. When not able, calls the managers with ample time as to try to find a FSS substitute. Ensure team is acting with utmost respect to one another, report any potential issues to Cafeteria Manager or Cafeteria Asst. Manager Report any safety hazards quickly to the managers so they can be addressed for repair or reported to the Facility Manager Address and help resolve employee conflict quickly Ask questions or requests additional training as needed to continue own growth and development Campus meets budgeted participation for breakfast and lunch by the last day of school. Ensure meals are ready as per campus meal schedules for breakfast, lunch, snack and supper Follow all recipes and report errors to Cafeteria Manager or Cafeteria Asst. Manager. Ensure that all participating students take a reimbursable meal Encourage students to make their meal choice selection quickly as to meet the goal for all students to only stand in line for 10 minutes, allowing them 20 minutes to sit and enjoy their meal Quickly clean tables between meal periods and sweeps the dining area as needed, especially during lunch Maintain high standards of cleanliness and sanitization as per state guidelines in preparation for at least 2 inspections by the city or county health department Campus meets the IDEA Healthy Kids Here standard by Nov 1 and maintains through the last day of school. Record and provide notes to the managers, daily, on how much food (cases, lbs., etc.) was pulled from the refrigerator or storage. These notes are then transferred to an official food production record Perform a Breakfast in the Class (BIC) audit for how the teachers are distributing breakfast and how they are marking the rosters for said breakfast Complete Hazard Analysis Critical Control Point (HACCP) logs as to document the temperature of food and equipment to meet state and local code As needed, function as cashier at the point of sale; must identify a state reimbursable meal 100% of the time and handle cash/check transactions from parents as payment for their child's meal balance Campus meets an average "A" rating on all internal operations audits with no relevant follow-up findings on external audits by June 30. Rotate milk product to ensure quality & freshness on daily basis Ensure low quality food (burnt, dry) is not served to students; report issues to the Cafeteria Manager or Cafeteria Asst. Manager Ensure correct portion/serving size during production and service to our students Keep the cafeteria & kitchen clean and presentable Report any pests/rodents issues immediately to Cafeteria Manager or Cafeteria Asst. Manager Follow all established processes and procedures; discuss with Cafeteria Manager situations in which it seems they cannot be followed fully. We look for Team and Family who embody the following values and characteristics: Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college Has demonstrated effective outcomes and results, and wants to be held accountable for them Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly Works with urgency and purpose to drive student outcomes Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change Seeks and responds well to feedback, which is shared often and freely across all levels of the organization Works through silos and forges strong cross-departmental relationships in order to achieve outcomes We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students About IDEA Public Schools At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: **************************************************** To Apply Please submit your application online through Jobvite. It's in your best interest to apply as soon as possible. IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at **************.