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Service specialist jobs in Medford, OR - 117 jobs

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  • Customer Service Rep

    Puget Collision 4.6company rating

    Service specialist job in Medford, OR

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
    $27k-37k yearly est. Auto-Apply 22d ago
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  • Customer Service Center Representative

    First Community Credit Union of Oregon 3.8company rating

    Service specialist job in Grants Pass, OR

    Salary Range: $19.00 - $25.00 (USD) Hourly Schedule: Full-Time, Monday through Friday, occasional Saturdays If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you! As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service. As a First Community employee, you will enjoy: 100% Employer Paid Medical & Dental Annual Bonus & Incentive Plan Generous Personal, Vacation & Sick Days Tuition Reimbursement Wellness & Fitness Incentive Paid Volunteer Leave As an ideal candidate, you will have: Customer Service Experience (call center experience preferred) Capability to assist members through multiple channels including, but not limited to phone, email, and chat. Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously. Company's website: ****************** ** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
    $19-25 hourly Auto-Apply 7d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Service specialist job in Medford, OR

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 16d ago
  • Customer Service Teammate

    Go Car Wash

    Service specialist job in Central Point, OR

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 60d+ ago
  • Customer service Specialist

    Globalchannelmanagement

    Service specialist job in Grants Pass, OR

    Customer service needs 2+ years experience Customer service requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task. Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
    $31k-41k yearly est. 60d+ ago
  • Customer Service Specialist

    Global Channel Management

    Service specialist job in Grants Pass, OR

    Customer Service Specialist needs 2+ years experience Customer Service Specialist requires: 35 WPM 10 key Phones Customer service Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
    $31k-41k yearly est. 60d+ ago
  • Customer Care Receptionist

    Allcare Management Services 4.0company rating

    Service specialist job in Grants Pass, OR

    Customer Care Receptionist at AllCare Health with the Customer Care department in Grants Pass, Oregon We Are Seeking Qualified Candidates to Join Our Team! AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options. Summary This position is responsible for being the first point of contact for AllCare Health, managing front office reception and administration tasks by performing the following duties Essential Duties Welcomes guests positively as soon as they arrive at the office. Answers, screens and forwards phone calls to specific departments and staff. Receive, sort and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Ensures reception area is tidy and presentable Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual. All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education . Education & Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. The employee must be able to work onsite for all scheduled shifts. Company Overview AllCare Health Website: ****************************** AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at *************************************** AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more. The AllCare Health family of businesses is guided by our corporate principles: Purpose | Working together with our communities to improve the health and well-being of everyone. Values | Trust, Innovation, Relationships, and Voice. Vision | Thriving, Inclusive, and Equitable communities. Brand Promise | Changing Healthcare to Work for You. AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others. If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. Monday - Friday, 8:00am-5:00pm with a 1 hour unpaid lunch and two 15 minute paid breaks 40 hours per week
    $33k-39k yearly est. Auto-Apply 10d ago
  • Customer Service Representative - Medford, OR

    Kedia Corporation

    Service specialist job in Medford, OR

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-39k yearly est. 3d ago
  • Deli Service Representative - OR

    Hassan & Sons Inc.

    Service specialist job in Medford, OR

    Job Description The Deli Representative will be an enthusiastic and customer-focused individual who is passionate about food and providing exceptional service. The Deli Representative will play a vital role in creating a positive customer experience by serving high-quality deli foods in a friendly and efficient manner. Your attention to detail, strong communication skills, and ability to multitask will help ensure that our customers enjoy the best possible experience at our deli. If you thrive in a fast-paced environment and enjoy working as part of a team, this is the perfect opportunity for you. Responsibilities and Duties: Customer Service Greet and interact with customers, providing excellent service by answering questions, taking orders, and recommending deli items based on customer preferences Always put the customer first by providing outstanding service and ensuring a clean and inviting deli environment. Assist with full-service deli operations, including preparing and serving both hot and cold foods Food Preparation Slice meats and cheeses to customer specifications Prepare hot foods, such as fried food, rotisserie chicken, and sandwiches (both custom and per menu). Maintain high standards of food quality and presentation at all times Food Safety & Cleanliness Take and record temperatures of food items throughout your shift to ensure food safety Adhere to all food handling and safety protocols in accordance with SERV Safe guidelines Maintain a clean and organized workstation, performing daily and weekly cleaning duties as required Equipment Handling Operate deli equipment such as slicers, deep fryers, ovens, flat tops, thermometers, scales, and hot cases in a safe and efficient manner Team Collaboration Work closely with team members to ensure smooth deli operations Maintain professionalism, work efficiently, and assist fellow employees when needed Education and Work Experience High school graduate, GED, or equivalent required Must be at least 18 years old Basic proficiency with knives and food preparation techniques A basic understanding of the English language and the ability to read, write, and communicate effectively Basic math skills for measuring and weighing ingredients Previous experience in food service or a customer-facing role is a plus Skill Set Deli slicer - Slicing meats and cheeses. Deep fryer - Preparation of fried food. Preparation of Rotisserie chicken. Assisting customers with full-service deli. Preparation of sandwiches both custom and per menu board. Thermometer - Take and record temperatures throughout a shift. Maintain a clean and organized workstation through daily and weekly cleaning. Maintain safety protocols and be well versed in proper food handling technique per SERV Safe Guidelines. Maintain professional grooming and hygiene standards in accordance with Power Market Guidelines. Oven Flat Top Hot case Certifications Must have a valid food handlers certificate or be able to obtain and maintain a food handler's certificate Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand and walk for long periods during the work shift Frequently required to use hands, arms, and fingers to handle food items, utensils, and kitchen tools Must be able to bend, reach, twist, and lift or carry products and supplies weighing up to 40 pounds Required to operate deli and food service equipment such as slicers, fryers, ovens, and warmers safely and efficiently Exposure to hot cooking areas, coolers, and freezers, with frequent transitions between temperature zones Must adhere to all food safety, sanitation, and hygiene standards as required by company policy and health regulations The noise level in the work environment is moderate to loud, typical of a busy food service operation May be required to work early mornings, evenings, weekends, and holidays based on business needs Shift Hours: Friday 6am-2pm, Saturday and Sunday 10am to 8pm Shift Days: Friday, Saturday, Sunday # of Shifts/Week: 3, if flexible can cover site shifts needed (will be cross trained) Interview Availability: Monday-Friday 10am-2pm
    $30k-41k yearly est. 1d ago
  • Client Services Liaison

    Southern Oregon Veterinary Specialty Center

    Service specialist job in Central Point, OR

    Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services Liaison team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Liaison plays a pivotal role in facilitating clear and effective communication between clients, veterinarians, and hospital staff. This role is primarily responsible for facilitating financial conversations, responding to client inquiries, and providing vital administrative support to the veterinary team. In close collaboration with the Veterinarian team, the Client Services Liaison proactively anticipates both team and client needs, ensuring smooth day-to-day operations while maintaining a clean and organized environment. In addition to client communication and administrative duties, this position also supports occasional patient care tasks as needed and directed. Key Responsibilities: As a Client Services Liaison, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Understanding and engaging in all Client Services department roles, including Client Services Liaison and Client Services Representative roles. Providing proactive team support by anticipating needs, preparing paperwork, and coordinating scheduled appointments. Communicating directly with clients (in-person, over the phone, and via email/text) to provide updates, answer inquiries, and coordinate visitation scheduling. Assisting veterinarians with exam room management, client movement, and updates on pet status, medical, and financial information. Collaborating with DVM and Pharmacy teams to ensure discharged medications and paperwork are ready for client review. Presenting treatment plans and supporting payment processing activities, including deposits, payments, and refunds. Monitoring and maintaining the hospital's communication board and ensuring prompt responses to messages. Ensuring clients receive accurate financial updates at least once per shift and updating deposit requirements or payment agreements accordingly. Document management and distribution, such as care authorizations, condition-specific forms, discharge information, and clinical summaries. Assisting in pharmacy preparation and verification of medications under DVM supervision. Communicating lab results, radiology updates, and patient information to clients as directed by the DVM. Maintaining a clean and organized environment, following hospital cleaning protocols for workspaces, equipment, and patient areas. Additional Responsibilities: Assisting with patient handling, restraint, passing equipment, and gathering tools as needed during procedures. Supporting the veterinary team in taking radiographs, ensuring compliance with hospital safety protocols and using proper protective equipment. Ensuring proper handling of contagious cases, following isolation and sanitation protocols to prevent exposure. Assisting with patient comfort, including cleaning bedding, walking stable dogs, and feeding patients as directed. Completing send-out lab requisitions accurately and ensuring they are properly communicated to the lab team. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Has a general understanding of veterinary terminology and medications. Is open to learning, adaptable, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Completion of State and Federally required Radiation Safety Training provided by the facility. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. Competence in safely handling and restraining animals, especially large or difficult patients. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience A minimum of one year of customer service experience is required, with experience in a veterinary or medical office preferred. Experience with cash handling, accounting, or financial management is preferred but not required. A high school diploma or equivalent is required, and additional training or certification in veterinary assistance or client services is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $33k-54k yearly est. 60d+ ago
  • Customer Service Representative

    People's Bank of Commerce 3.8company rating

    Service specialist job in Grants Pass, OR

    Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) * Promptly greets customers in person or by telephone in a friendly and professional manner. * Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). * Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. * Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. * Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. * Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. * Ability to exercise independent judgment while working with established check cashing guidelines. * Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. * Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. * Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. * Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. * Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. * Develops a rapport with customer while completing their transactions or assisting their needs. * Actively participates in making customer referrals to new accounts and loans. * Consistently arrive to work and return from breaks at scheduled time. * Attend meetings as requested. * Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: * Familiarity with Deposit Products and Bank services. * Satisfactory communication (written and oral) and organizational skills. * Satisfactory interpersonal skills and ability to develop rapport with people. * Ability to work within and foster a team environment. * Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: * Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. * Successful completion of a high school diploma or GED. * Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
    $33k-38k yearly est. 31d ago
  • Customer Service Associate FT Site 832 (Graveyard)

    Multi-Site Management, LLC

    Service specialist job in Yreka, CA

    JOB TITLE: CSA - CASHIER FULL-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: Graveyard REPORTS TO: District Manager - Kimberly Bolden The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.) Graveyard
    $32k-42k yearly est. 9d ago
  • Rewards Club Representative

    Ko-Kwel Casino Resort Medford

    Service specialist job in Medford, OR

    Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Be the smiling face and energetic force behind our casino players' club! You'll help guests feel like VIPs by getting new players registered and ready for fun, sharing point balances and special offer details with returning guests, and lending a hand during exciting club giveaways and promotions. From welcoming newcomers to celebrating loyal players, you'll help create an experience that keeps everyone feeling lucky! What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Redeems points and prints redemption certificates for members as requested. Cheerfully greet and provide excellent guest service to Ko-Kwel Casino Resort guests to include answering questions and directing guests to various events and areas of the casino. Maintains confidentiality and discretion in all areas: including the dissemination of trade secrets, planning and promotional procedures and customer information files. Access to sensitive customer information and computer processes. Must be knowledgeable on all-promotional events and daily activities at Ko-Kwel Casino Resort properties. Database entry for the Ko-Kwel Rewards Club members including creating Player's Club cards and other related tasks. Complies with all applicable internal controls and reporting requirements. Provides resolution of guest complaints. Promote customer benefit programs. Maintains database integrity by removing invalid addresses, duplicate accounts and banned player accounts. Actively solicits guests to promote club membership. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned). Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet, using your hands to handle tools and equipment. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points HS Diploma or GED required. Previous hospitality experience preferred. Marketing or promotions background a plus. Must have excellent interpersonal, problem solving and customer service skills. Must possess a positive attitude. Must have excellent oral communication skills and the ability to communicate on a microphone. Computer data entry experience preferred. Must be able to work well with diverse clientele. Must be 21 years of age or older. Ability to pass and remain in compliance with required background checks and drug-free workplace policies Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
    $28k-42k yearly est. 15d ago
  • Customer Service Associate FT Site 832 (Graveyard)

    American Retail Services 3.2company rating

    Service specialist job in Yreka, CA

    JOB TITLE: CSA - CASHIER FULL-TIME FLSA STATUS: NON-EXEMPT HOURLYSHIFT SCHEDULE: GraveyardDEPT/LOCATION: 735 N. Main Street, Yreka, CA 96097REPORTS TO: District Manager - Kimberly BoldenThe Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers• Greet and assist customers• Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)• Account for all monies, cigarettes, and lottery tickets on assigned shift• Check the expiration date and face-off product• Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money• Must have strong attention to detail• Must possess excellent verbal and written communication skills• Must have excellent customer service skills• Must be capable of effectively communicating with customers and co-workers• Must be able to work independently and be self-motivated• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift• Regularly lift and or move up to 20-50 pounds• Must be comfortable working in a convenience store environment• Must maintain a professional appearance and abide by the Dress Code Policy• Must maintain a professional and friendly demeanor towards customers and fellow employees• Daily exposure to gasoline and oil products• Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $29k-37k yearly est. Auto-Apply 9d ago
  • Customer Service Specialist

    Global Channel Management

    Service specialist job in Grants Pass, OR

    Customer Service Specialist needs 1+ years customer service or call center experience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.
    $31k-41k yearly est. 60d+ ago
  • Deli Service Representative - OR

    Hassan & Sons Inc.

    Service specialist job in Medford, OR

    The Deli Representative will be an enthusiastic and customer-focused individual who is passionate about food and providing exceptional service. The Deli Representative will play a vital role in creating a positive customer experience by serving high-quality deli foods in a friendly and efficient manner. Your attention to detail, strong communication skills, and ability to multitask will help ensure that our customers enjoy the best possible experience at our deli. If you thrive in a fast-paced environment and enjoy working as part of a team, this is the perfect opportunity for you. Responsibilities and Duties: Customer Service Greet and interact with customers, providing excellent service by answering questions, taking orders, and recommending deli items based on customer preferences Always put the customer first by providing outstanding service and ensuring a clean and inviting deli environment. Assist with full-service deli operations, including preparing and serving both hot and cold foods Food Preparation Slice meats and cheeses to customer specifications Prepare hot foods, such as fried food, rotisserie chicken, and sandwiches (both custom and per menu). Maintain high standards of food quality and presentation at all times Food Safety & Cleanliness Take and record temperatures of food items throughout your shift to ensure food safety Adhere to all food handling and safety protocols in accordance with SERV Safe guidelines Maintain a clean and organized workstation, performing daily and weekly cleaning duties as required Equipment Handling Operate deli equipment such as slicers, deep fryers, ovens, flat tops, thermometers, scales, and hot cases in a safe and efficient manner Team Collaboration Work closely with team members to ensure smooth deli operations Maintain professionalism, work efficiently, and assist fellow employees when needed Education and Work Experience High school graduate, GED, or equivalent required Must be at least 18 years old Basic proficiency with knives and food preparation techniques A basic understanding of the English language and the ability to read, write, and communicate effectively Basic math skills for measuring and weighing ingredients Previous experience in food service or a customer-facing role is a plus Skill Set Deli slicer - Slicing meats and cheeses. Deep fryer - Preparation of fried food. Preparation of Rotisserie chicken. Assisting customers with full-service deli. Preparation of sandwiches both custom and per menu board. Thermometer - Take and record temperatures throughout a shift. Maintain a clean and organized workstation through daily and weekly cleaning. Maintain safety protocols and be well versed in proper food handling technique per SERV Safe Guidelines. Maintain professional grooming and hygiene standards in accordance with Power Market Guidelines. Oven Flat Top Hot case Certifications Must have a valid food handlers certificate or be able to obtain and maintain a food handler's certificate Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand and walk for long periods during the work shift Frequently required to use hands, arms, and fingers to handle food items, utensils, and kitchen tools Must be able to bend, reach, twist, and lift or carry products and supplies weighing up to 40 pounds Required to operate deli and food service equipment such as slicers, fryers, ovens, and warmers safely and efficiently Exposure to hot cooking areas, coolers, and freezers, with frequent transitions between temperature zones Must adhere to all food safety, sanitation, and hygiene standards as required by company policy and health regulations The noise level in the work environment is moderate to loud, typical of a busy food service operation May be required to work early mornings, evenings, weekends, and holidays based on business needs Shift Hours: Friday 6am-2pm, Saturday and Sunday 10am to 8pm Shift Days: Friday, Saturday, Sunday # of Shifts/Week: 3, if flexible can cover site shifts needed (will be cross trained) Interview Availability: Monday-Friday 10am-2pm
    $30k-41k yearly est. Auto-Apply 29d ago
  • Client Services Representative

    Southern Oregon Veterinary Specialty Center

    Service specialist job in Central Point, OR

    Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Representative (CSR) is the first point of contact for clients and plays a critical role in ensuring a seamless and welcoming experience at Southern Oregon Veterinary Specialty Center (SOVSC). This position is responsible for managing client check-ins, processing payments, and facilitating effective communication between clients, veterinarians, and hospital staff. CSRs provide essential administrative support while maintaining an organized and professional front office environment. As a key member of our Client Services team, the Client Services Representative proactively anticipates client needs, provides accurate information, and ensures hospital operations run efficiently. This role requires strong communication skills, attention to detail, and a commitment to excellent customer service. Key Responsibilities: As a Client Services Representative, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Checking in all appointments and ER arrivals with accuracy and efficiency. Ensuring all client and patient information is correctly entered and up to date. Communicating effectively with veterinary technicians, doctors, and fellow team members to facilitate smooth hospital workflow. Presenting treatment plans with confidence and assisting in financial discussions. Monitoring client wait times and providing timely updates regarding pet status. Explaining the triage process to clients and managing expectations for emergency visits. Accurately quoting exam fees and payment options based on hospital policies. Handling medical records requests, including faxing and emailing referral records. Providing accurate directions to the hospital for clients traveling from different areas. Identifying potential contagious cases and implementing appropriate protocols to minimize exposure. Processing euthanasia requests with professionalism and compassion. Preparing and processing all client paperwork for scheduled and emergency cases. Ensuring accurate processing of financial transactions, including deposits, payments, and refunds. Utilizing SmartFlow & EzyVet software to manage records, scheduling, and invoicing. Scanning, renaming, and attaching client documents into SmartFlow & EzyVet. Assisting clients with CareCredit applications and payment processing. Calling in prescriptions as directed by a veterinarian and ensuring proper documentation. Filing and organizing signed client and financial documents. Following up with clients regarding pet ashes and coordinating pick-up. Using the intercom system to transfer calls and direct inquiries appropriately. Handling incoming records, lab work, and radiographs for upcoming appointments and following up as needed. Ensuring radiographs are sent to the radiologist for review as required. Adhering to hospital policies as outlined in the Employee Handbook. Additional Responsibilities These responsibilities are performed as needed or directed: Preparing and sending sympathy cards to grieving pet owners. Maintaining a clean and organized front office, Client Services area, and exam rooms. Stocking and cleaning the coffee bar for client use. Ensuring Client Services area walls, floors, chairs, and rugs remain clean and clutter-free. Disinfecting and restocking exam rooms according to hospital protocols. Maintaining hospital bathrooms in a clean and stocked condition. Ensuring front-office printers are stocked and functioning. Following proper cleaning protocols for areas exposed to contagious animals. Keeping the hospital scale and mat clean and functional. Ensuring each exam room contains a sanitized thermometer. Following daily, swing, and weekly cleaning checklists. Monitoring office supply levels and notifying the appropriate personnel when restocking is needed. Other duties as assigned. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Is adaptable, open to learning, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience Minimum of one year of customer service experience required (veterinary or medical office experience preferred). Experience with financial transactions, cash handling, or payment processing is beneficial. A high school diploma or equivalent is required. Additional training or certification in customer service or veterinary assistance is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $30k-41k yearly est. 60d+ ago
  • Customer Service Associate FT Site 832 (Graveyard)

    American Retail Services 3.2company rating

    Service specialist job in Yreka, CA

    JOB TITLE: CSA - CASHIER FULL-TIME FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: Graveyard REPORTS TO: District Manager - Kimberly Bolden The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.) Graveyard
    $29k-37k yearly est. Auto-Apply 8d ago
  • Customer Service Specialist

    Global Channel Management

    Service specialist job in Grants Pass, OR

    Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer Service to our accounts Process orders from phone calls or emails Complete reports as assigned. Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors.
    $31k-41k yearly est. 60d+ ago
  • Client Services Liaison

    Southern Oregon Veterinary Specialty Center

    Service specialist job in Central Point, OR

    Job DescriptionSalary: $20.00 + DOE Client Services Liaison Southern Oregon Veterinary Specialty Center (SOVSC), located in Central Point, Oregon, is the premier 24/7 Specialty + Emergency veterinary hospital serving a 250-mile radius. Our team includes board-certified specialists in Surgery, Emergency and Critical Care, Internal Medicine, and more. With advanced capabilities like blood transfusions, chemotherapy, and complex surgical procedures, we offer comprehensive, compassionate care to pets and their families. Our mission is to support the special bond between pets and their humans by providing expert care and guidance during every step of their journey with us. We are seeking individuals with strong communication skills, critical thinking abilities, and a genuine passion for helping others to join our Client Services Liaison team. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you! Job Summary: The Client Services Liaison plays a pivotal role in facilitating clear and effective communication between clients, veterinarians, and hospital staff. This role is primarily responsible for facilitating financial conversations, responding to client inquiries, and providing vital administrative support to the veterinary team. In close collaboration with the Veterinarian team, the Client Services Liaison proactively anticipates both team and client needs, ensuring smooth day-to-day operations while maintaining a clean and organized environment. In addition to client communication and administrative duties, this position also supports occasional patient care tasks as needed and directed. Key Responsibilities: As a Client Services Liaison, you will act as a vital connection between clients and our veterinary team, ensuring seamless communication and support. Key duties include: Understanding and engaging in all Client Services department roles, including Client Services Liaison and Client Services Representative roles. Providing proactive team support by anticipating needs, preparing paperwork, and coordinating scheduled appointments. Communicating directly with clients (in-person, over the phone, and via email/text) to provide updates, answer inquiries, and coordinate visitation scheduling. Assisting veterinarians with exam room management, client movement, and updates on pet status, medical, and financial information. Collaborating with DVM and Pharmacy teams to ensure discharged medications and paperwork are ready for client review. Presenting treatment plans and supporting payment processing activities, including deposits, payments, and refunds. Monitoring and maintaining the hospitals communication board and ensuring prompt responses to messages. Ensuring clients receive accurate financial updates at least once per shift and updating deposit requirements or payment agreements accordingly. Document management and distribution, such as care authorizations, condition-specific forms, discharge information, and clinical summaries. Assisting in pharmacy preparation and verification of medications under DVM supervision. Communicating lab results, radiology updates, and patient information to clients as directed by the DVM. Maintaining a clean and organized environment, following hospital cleaning protocols for workspaces, equipment, and patient areas. Additional Responsibilities: Assisting with patient handling, restraint, passing equipment, and gathering tools as needed during procedures. Supporting the veterinary team in taking radiographs, ensuring compliance with hospital safety protocols and using proper protective equipment. Ensuring proper handling of contagious cases, following isolation and sanitation protocols to prevent exposure. Assisting with patient comfort, including cleaning bedding, walking stable dogs, and feeding patients as directed. Completing send-out lab requisitions accurately and ensuring they are properly communicated to the lab team. The Ideal Candidate: We are looking for someone who: Excels in interpersonal communication and thrives in a team-oriented environment. Is empathetic and capable of handling sensitive situations with professionalism. Demonstrates the ability to multi-task in a busy, fast-paced setting. Has at least one year of customer service experience; veterinary office experience is a plus but not required. Has a general understanding of veterinary terminology and medications. Is open to learning, adaptable, and eager to contribute. Can work weekends and holidays (with generous differentials and holiday pay). Takes full ownership of all job responsibilities, including administrative functions, skill requirements, and working conditions. Willing to Train: At SOVSC, we value potential and are willing to train the right candidate who demonstrates enthusiasm, a strong work ethic, and a willingness to learn. If you are missing some of the listed skills or qualifications but are eager to grow in this role, we encourage you to apply. We are committed to providing the training and support needed to help you succeed in this position. Skills and Qualifications: Proficiency in veterinary software systems such as EzyVet and SmartFlow for managing scheduling, documentation, and invoicing is preferred but not required. Strong customer service skills, including greeting clients, assisting with medical services, and answering calls with care and empathy. Completion of State and Federally required Radiation Safety Training provided by the facility. Ability to communicate effectively with clients, veterinarians, and technicians, knowing when to escalate issues or involve other team members. Competence in safely handling and restraining animals, especially large or difficult patients. The ability to maintain a clean and organized work environment by following cleaning protocols. Education & Experience A minimum of one year of customer service experience is required, with experience in a veterinary or medical office preferred. Experience with cash handling, accounting, or financial management is preferred but not required. A high school diploma or equivalent is required, and additional training or certification in veterinary assistance or client services is a plus. Benefits: Uniform Reimbursement Generous Shift Differentials for weekends and overnight shifts (up to $5.00/hour additional pay) Paid Time Off (PTO) and Sick Leave Accrual Significant Employee Pet Discount (up to 75% off services + free vaccines) 100% Tuition Reimbursement for Penn Foster Veterinary Technology program after one year of service 401(k) with Employer Match Comprehensive Medical, Dental, and Vision Insurance Disability and Life Insurance Ancillary Benefits and More! Working and Physical Conditions Working conditions are normal for a veterinary hospital. The noise level is moderate to high and includes business machines, medical equipment and patient barking/howling. Work involves frequent lifting of patients and inventory up to 40 pounds. Work involves frequent squatting, bending, pushing and pulling. Equipment operations may require the use of personal protective equipment (PPE) to include but not limited to nitrile gloves. Join Our Team: This position is open to both internal and external applicants. ALL APPLICANTS MUST BE 18 OR OLDER TO QUALIFY Southern Oregon Veterinary Specialty Center is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all federal, state, and local laws prohibiting discrimination and harassment. Applicants with disabilities may request reasonable accommodation during the application process as needed. Please contact our Human Resources representative for assistance. Your application will remain active for 90 days. If you are not selected within this time frame and wish to remain under consideration, you must submit a new application. Thank you for considering a career with Southern Oregon Veterinary Specialty Center. We look forward to welcoming you to our compassionate and dedicated team!
    $20 hourly 11d ago

Learn more about service specialist jobs

How much does a service specialist earn in Medford, OR?

The average service specialist in Medford, OR earns between $25,000 and $52,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Medford, OR

$36,000
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